After an Automatic Adobe Update, Photoshop crashes on opening files
I just did the automatic adobe update to photoshop (CS3) and now I crash on opening files (file-open....crash!)
I tried deleting the preferences file, still crashes in the same place
I have un installed the program, reinstalled from the original program disc (not done the update) and it still is crashing.
I haave a Macbook pro with 2.33 Intel core 2 Duo processor, and am running 10.5.6
Any ideas?
Thanks
Carrie
You really need to be running the updated version of CS3. If its crashing in the new user its probably a system thing.
I would run Diskwarrior or Apple's Disk Utility from the DVD. then I would update the System to 10.5.7 with the 10.5.7 Combo updater downloaded from the Apple website.
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adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install) . How to overcome this ?
Maybe I typed it wrong ...it is unchecked.
This is the message I receive:
Process: Adobe Updater
Path: /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
Identifier: "com.Adobe.ESD.AdobeUpdaterApplication"
Version: Adobe Updater 5.1.0.1082 (5.1.0.1082)
Code Type: X86 (Native)
Parent Process: launchd
Responsible: Adobe Updater
User ID: 501
Date/Time: 2014-11-21 12:39:47.691 -0600
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 42CCAEE7-C520-BA70-4B27-711A184AB1A5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93982952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x96f15167 pthread_kill + 101
2 libsystem_c.dylib 0x940f029c abort + 155
3 libc++abi.dylib 0x99fe06c9 abort_message + 169
4 libc++abi.dylib 0x9a00147d default_terminate_handler() + 264
5 libc++abi.dylib 0x99ffec30 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x99ffe64b __cxa_throw + 116
7 "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
8 "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
9 "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
10 "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
11 "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
12 "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93983992 kevent64 + 10
1 libdispatch.dylib 0x96f1e899 dispatchmgr_invoke + 238
2 libdispatch.dylib 0x96f1e532 dispatchmgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa10e2c0c ecx: 0xbffff0dc edx: 0x93982952
edi: 0xa13a31a8 esi: 0x00000006 ebp: 0xbffff0f8 esp: 0xbffff0dc
ss: 0x00000023 efl: 0x00000206 eip: 0x93982952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x99fe3e46
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
0x1000 - 0x24cff7 +"com.Adobe.ESD.AdobeUpdaterApplication" (Adobe Updater 5.1.0.1082 - 5.1.0.1082) <3D59867C-5698-4D46-AD1F-C357C48B75AA> /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
0x3ce000 - 0x3d9fff com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x493f000 - 0x4964ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x8fea6000 - 0x8fed8417 dyld (239.4) <0F2176BD-4239-3506-BA41-3B885269520E> /usr/lib/dyld
0x90008000 - 0x90023ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x90024000 - 0x90025fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x90026000 - 0x90109ff7 libcrypto.0.9.8.dylib (52) <D3AB1D26-30BA-36D3-956C-EC7D7185C396> /usr/lib/libcrypto.0.9.8.dylib
0x9010a000 - 0x90135ff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x90136000 - 0x9052effb com.apple.CoreGraphics (1.600.0 - 599.35.4) <2B46D887-CAED-30F3-B009-1EBF0C71DC2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9069c000 - 0x906a5fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
...and it goes on and on.
Joy (Awbrey) Schichtl
[email protected] -
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Photoshop crashes immdeiately after opening. I installed cleanmymac a few days ago and after suffering numerous problems, decided to use timemachine to go back to before the cleanmymac install. Since then photoshop crashes on opening. Other cc products seem fine.
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Error report below:
Process: Adobe Photoshop CC [366]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [138]
User ID: 502
Date/Time: 2013-10-22 18:29:00.691 +1100
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 21985 sec
Crashes Since Last Report: 2175
Per-App Interval Since Last Report: 76271 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: C2CEBAD2-EE67-A742-9328-A140FA3AD6D7
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Dyld Error Message:
Symbol not found: _pow
Referenced from: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Expected in: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/../Frameworks/PatchMatch.framework/Versions/A/PatchMatch
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x00007fff63fdf09d dyld_fatal_error + 1
1 dyld 0x00007fff63fe2048 dyld::fastBindLazySymbol(ImageLoader**, unsigned long) + 139
2 libdyld.dylib 0x000000010aeda8ee dyld_stub_binder_ + 13
3 ??? 0x0000000103bb6030 0 + 4357578800
4 com.adobe.Photoshop 0x00000001011ab851 0x100000000 + 18528337
5 com.adobe.Photoshop 0x00000001000df0a6 0x100000000 + 913574
6 com.adobe.Photoshop 0x00000001000f13e6 0x100000000 + 988134
7 com.adobe.Photoshop 0x00000001011b32ee 0x100000000 + 18559726
8 com.adobe.Photoshop 0x00000001011efd6f 0x100000000 + 18808175
9 com.adobe.Photoshop 0x00000001016d657f 0x100000000 + 23946623
10 com.adobe.Photoshop 0x00000001007ed88a 0x100000000 + 8312970
11 com.adobe.Photoshop 0x000000010089a425 0x100000000 + 9020453
12 com.adobe.Photoshop 0x00000001002d45b6 0x100000000 + 2966966
13 com.adobe.Photoshop 0x00000001002d49b9 0x100000000 + 2967993
14 com.adobe.Photoshop 0x0000000100002a34 0x100000000 + 10804
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010b094d16 kevent + 10
1 libdispatch.dylib 0x000000010aeaedea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x000000010aeae9ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x000000010b0946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010af2df1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010af2dce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010af18191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x000000010b0946d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010af2df1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x000000010af2dce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x000000010af18191 start_wqthread + 13
Thread 4:: MPSupport Worker
0 libsystem_kernel.dylib 0x000000010b0940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010af2ffb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000119e0df9b 0x119dc8000 + 286619
3 MultiProcessor Support 0x0000000119e0de53 0x119dc8000 + 286291
4 MultiProcessor Support 0x0000000119e2dee4 0x119dc8000 + 417508
5 libsystem_c.dylib 0x000000010af2b772 _pthread_start + 327
6 libsystem_c.dylib 0x000000010af181a1 thread_start + 13
Thread 5:: MPSupport Worker
0 libsystem_kernel.dylib 0x000000010b0940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010af2ffb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000119e0df9b 0x119dc8000 + 286619
3 MultiProcessor Support 0x0000000119e0de53 0x119dc8000 + 286291
4 MultiProcessor Support 0x0000000119e2dee4 0x119dc8000 + 417508
5 libsystem_c.dylib 0x000000010af2b772 _pthread_start + 327
6 libsystem_c.dylib 0x000000010af181a1 thread_start + 13
Thread 6:: MPSupport Worker
0 libsystem_kernel.dylib 0x000000010b0940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010af2ffb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000119e0df9b 0x119dc8000 + 286619
3 MultiProcessor Support 0x0000000119e0de53 0x119dc8000 + 286291
4 MultiProcessor Support 0x0000000119e2dee4 0x119dc8000 + 417508
5 libsystem_c.dylib 0x000000010af2b772 _pthread_start + 327
6 libsystem_c.dylib 0x000000010af181a1 thread_start + 13
Thread 7:: MPSupport Worker
0 libsystem_kernel.dylib 0x000000010b0940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010af2ffb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000119e0df9b 0x119dc8000 + 286619
3 MultiProcessor Support 0x0000000119e0de53 0x119dc8000 + 286291
4 MultiProcessor Support 0x0000000119e2dee4 0x119dc8000 + 417508
5 libsystem_c.dylib 0x000000010af2b772 _pthread_start + 327
6 libsystem_c.dylib 0x000000010af181a1 thread_start + 13
Thread 8:: MPSupport Worker
0 libsystem_kernel.dylib 0x000000010b0940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010af2ffb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000119e0df9b 0x119dc8000 + 286619
3 MultiProcessor Support 0x0000000119e0de53 0x119dc8000 + 286291
4 MultiProcessor Support 0x0000000119e2dee4 0x119dc8000 + 417508
5 libsystem_c.dylib 0x000000010af2b772 _pthread_start + 327
6 libsystem_c.dylib 0x000000010af181a1 thread_start + 13
Thread 9:: MPSupport Worker
0 libsystem_kernel.dylib 0x000000010b0940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010af2ffb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000119e0df9b 0x119dc8000 + 286619
3 MultiProcessor Support 0x0000000119e0de53 0x119dc8000 + 286291
4 MultiProcessor Support 0x0000000119e2dee4 0x119dc8000 + 417508
5 libsystem_c.dylib 0x000000010af2b772 _pthread_start + 327
6 libsystem_c.dylib 0x000000010af181a1 thread_start + 13
Thread 10:: MPSupport Worker
0 libsystem_kernel.dylib 0x000000010b0940fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x000000010af2ffb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000119e0df9b 0x119dc8000 + 286619
3 MultiProcessor Support 0x0000000119e0de53 0x119dc8000 + 286291
4 MultiProcessor Support 0x0000000119e2dee4 0x119dc8000 + 417508
5 libsystem_c.dylib 0x000000010af2b772 _pthread_start + 327
6 libsystem_c.dylib 0x000000010af181a1 thread_start + 13
Thread 11:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000100 rbx: 0x0000000121371c10 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x00007fff6404e060 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff2d0 rsp: 0x00007fff5fbff2b8
r8: 0x00007fff63ffaa14 r9: 0x000000000000001b r10: 0x00007fff5fbff19a r11: 0x00007fff6404e060
r12: 0x0000000121353100 r13: 0x0000000121354e00 r14: 0x00007fff6404e060 r15: 0x00000001213534f0
rip: 0x00007fff63fdf09d rfl: 0x0000000000000246 cr2: 0x0000000117fe9000
Logical CPU: 2
Binary Images:
0x100000000 - 0x103bb5f07 +com.adobe.Photoshop (14.1.2 - 14.1.2.427) <CC99E953-1231-383F-BC67-BCE95BA4E2A7> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
0x104301000 - 0x10432dff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbb.dylib
0x104347000 - 0x104366fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x10438a000 - 0x10438afff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x10438d000 - 0x104394fff org.twain.dsm (1.9.4 - 1.9.4) <80EC0952-6137-3CA6-813F-D753856A13CE> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x10439c000 - 0x1043afff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1043b9000 - 0x1045a3ff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x104702000 - 0x104a61fff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x104c84000 - 0x104f55ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x105089000 - 0x1050f7ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x105126000 - 0x10512bfff com.apple.agl (3.2.1 - AGL-3.2.1) <1A57AE22-37F6-3A2E-8098-183B280EEEA9> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x105132000 - 0x105141fff com.apple.opengl (1.8.10 - 1.8.10) <AD49CF56-B7C1-3598-8610-58532FC41345> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x10514a000 - 0x10518efff libcups.2.dylib (327.7) <9F35B58A-F47E-348A-8E09-E235FA4B9270> /usr/lib/libcups.2.dylib
0x1051a1000 - 0x105dcefff com.apple.AppKit (6.8 - 1187.40) <F12CF463-6F88-32ED-9EBA-0FA2AD3CF576> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1064c3000 - 0x106671fff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x106729000 - 0x1068f2ff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x106935000 - 0x106ecefff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x106f4b000 - 0x107263ff7 +com.adobe.AGM (AdobeAGM 4.30.24.31468 - 4.30.24.31468) <97A3293C-0574-3DD3-86F1-D53E6CD73373> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1072cc000 - 0x1075ddfff +com.adobe.CoolType (AdobeCoolType 5.13.00.31468 - 5.13.00.31468) <47F18C1A-71E7-37B2-84C4-2EBF9B7000F3> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x107625000 - 0x10764bfff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x107653000 - 0x10767ffff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x1076a3000 - 0x1077d1fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10782f000 - 0x107973fff +com.adobe.ACE (AdobeACE 2.20.02.31468 - 2.20.02.31468) <C55A913C-8009-3A56-BF49-723C61D9444D> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x107986000 - 0x1079a3fff +com.adobe.BIB (AdobeBIB 1.2.03.31468 - 1.2.03.31468) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1079ab000 - 0x107a9afff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x107aad000 - 0x107b66ff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x107bb0000 - 0x107bb4ff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x107bbb000 - 0x107c2cfe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.151561) <380981FE-6528-37CC-9159-AB1892803BD4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
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0x107cdf000 - 0x108237fef +com.nvidia.cg (2.2.0006 - 0) /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/Cg.framework/Cg
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0x11578c000 - 0x1157bafff com.apple.CoreServicesInternal (154.3 - 154.3) <F4E118E4-E327-3314-83D7-EA20B1717ED0> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesInternal
0x117d1a000 - 0x117d46ff7 libRIP.A.dylib (333.1) <CC2A33EB-409C-3C4D-97D4-41F4A080F874> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x117d55000 - 0x117d5cff7 +FastCore (???) <113634F0-69CE-3FE9-B86B-2DB55A1C661C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/MacOS/FastCore
0x119dc8000 - 0x119e4aff7 +MultiProcessor Support (???) <551607FA-AC71-39ED-871E-0F26335ADF89> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x11d474000 - 0x11d4b8fff +com.adobe.pip (7.0.0.1786) <7DE488A4-4E25-368C-AB47-D1991A7457CD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobePIP.framework/AdobePIP
0x120100000 - 0x12015efff +MMXCore (???) <A914EB0D-BB2E-33F4-8ED3-7DFCEC8EF0EA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/MMXCore.plugin/Contents/MacOS/MMXCore
0x7fff63fde000 - 0x7fff6401293f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 546
thread_create: 5
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=273.8M resident=161.0M(59%) swapped_out_or_unallocated=112.7M(41%)
Writable regions: Total=207.1M written=52.9M(26%) resident=82.5M(40%) swapped_out=0K(0%) unallocated=124.6M(60%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 33.2M
ATS (font support) (reserved) 8K reserved VM address space (unallocated)
CG backing stores 27Just to mention a few problems cleanmymac caused:
Indesign files wouldn't open, every file showed an error message that file was damaged.
Next Indesign files wouldn't save, save option greyed out
Deleted email accounts in outlook after every restart
Painfully slow performance.
So 24 hours later, a restore and reloading adobe suite, finally can get back to work......
(Feeling stupid that I used cleanmymac in the first place!) -
Photoshop 5.1 strange crashes when opening files
Hi there
I'd be grateful for any help with the following scenario:
I'm using Win 7 64bit, and have run Photoshop 64bit CS4 without issue since first owning the computer (2 years or so), along with the rest of CS4 Productions Studio etc; I've now upgraded to CS5.5 Production Studio
Now using Photoshop 5.1 64bit, I'm having trouble with Photoshop crashing when opening certain files - I get the 'Photoshop has stopped responding' windows message.
The problem is intermittent - but when it happens, re-oppening Photoshop and then trying to open the same file causes Photoshop to crash again, in the same way, over and over. The workaround seems to be that if you open several files at once, including the one that Photoshop crashed while openig, the files load ok - but this doesn't always work.
I've disabled openGL drawing in Photoshop, I have no 3rd party plugins installed, I've turned off all scratch disks except the C: drive, and I've tried loading the files from different hard drives, without effect. Once openned, I've re-saved the files in different loactions wih different names, to no effect.
I've also had a 'DDE Server Window:Photoshop.exe Application Error message a couple of times when closing Photoshop
There was also a day a couple of weeks back when workig on a particular file that contained a complex text layout, Photoshop 5.1 would repeatedly crash when trying to use the type tool - I have used a 'font fixer' program to check the fidelity of my fonts, and they're fine
Overall, given the amount I've actually used 5.1 since I installed it, it seems very unstable - not what I've come to expect from Photoshop at all (I've been using it since version 3.0)
If anyone could shed some light on any of this, and how I might get Photoshop stable like CS4 was, that would be really great, otherwise I'm going to have to step back a version
Thanks
JonA good possibility is that the latest version of Photoshop is demanding things of your display driver that it hasn't been asked to do before. Display driver updates do solve a LOT of issues... I suggest you visit the web site of the maker of your video card and see if they offer an updated display driver you can download and install.
Your mention of the type tool issues implies a possibly corrupted or badly formed font. Chris Cox just the other day shared a neat link to a handy font troubleshooting page... http://kb2.adobe.com/cps/843/cpsid_84363.html
Lastly, it never hurts to set all Photoshop preferences back to defaults and then reconfigure only the things you know you need to change... Do this by pressing and holding Control - Shift - Alt when cold-starting Photoshop. You have to be very quick, and if you're quick enough Photoshop will prompt you to confirm the deletion of the current preferences.
Good luck!
-Noel
P.S., At the moment, on my system Photoshop CS5 seems very stable. I had some periods of instability, and display driver updates from ATI seem to have solved that completely. Currently I'm using Catalyst 11.9, which may be interesting to you if you're using an ATI card. -
Photoshop crash when opening larger files
Hi there,
A recently upgraded iMac now running Creative Cloud on Mountain Lion is having an issue where Photoshop crashes upon opening a large file, the log files show it as Photoshop is hanging when infact it has crashed. I have pasted one of the log files below.
As a note generally restarting the Mac after this has occured will allow the user to open the file.
Any assistance with this issue is much appreciated.
Date/Time: 2013-10-03 11:32:04 +1300
OS Version: 10.8.5 (Build 12F37)
Architecture: x86_64
Report Version: 11
Command: Photoshop
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Version: 14.1.2 (14.1.2.427)
Parent: launchd [148]
PID: 1853
Event: hang
Duration: 1.48s
Steps: 15 (100ms sampling interval)
Hardware model: iMac10,1
Active cpus: 2
Free pages: 29969 pages (+431)
Pageins: 394 pages
Pageouts: 0 pages
Process: Adobe Photoshop CC [1853]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Architecture: x86_64
Parent: launchd [148]
UID: 503
Task size: 52634 pages (+81)
Pageins: 377 pages
CPU Time: 0.767s
Thread 0x6aa48 DispatchQueue 1 priority <multiple> cpu time 0.762s
15 ??? (Adobe Photoshop CC + 10804) [0x100002a34]
15 ??? (Adobe Photoshop CC + 2967993) [0x1002d49b9]
15 ??? (Adobe Photoshop CC + 2967772) [0x1002d48dc]
15 ??? (Adobe Photoshop CC + 556898) [0x100087f62]
15 ??? (Adobe Photoshop CC + 23843020) [0x1016bd0cc]
15 ??? (Adobe Photoshop CC + 23838178) [0x1016bbde2]
15 -[NSApplication run] + 517 (AppKit) [0x7fff8b4ac1a3]
15 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff8b4b4df2]
15 _DPSNextEvent + 685 (AppKit) [0x7fff8b4b5533]
15 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff8a4dbae3]
15 ReceiveNextEventCommon + 166 (HIToolbox) [0x7fff8a4dbb94]
15 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff8a4dbeb4]
15 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff844bb0e2]
15 __CFRunLoopRun + 1529 (CoreFoundation) [0x7fff844bbad9]
15 __CFRunLoopDoTimer + 557 (CoreFoundation) [0x7fff844d631d]
15 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation) [0x7fff844d6804]
15 __NSFireTimer + 96 (Foundation) [0x7fff85048463]
15 ??? (Adobe Photoshop CC + 23838420) [0x1016bbed4]
15 ??? (Adobe Photoshop CC + 554787) [0x100087723]
15 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
15 ??? (Adobe Photoshop CC + 620315) [0x10009771b]
15 ??? (Adobe Photoshop CC + 23836436) [0x1016bb714]
15 ??? (Adobe Photoshop CC + 554787) [0x100087723]
15 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
15 ??? (Adobe Photoshop CC + 582218) [0x10008e24a]
15 ??? (Adobe Photoshop CC + 528382) [0x100080ffe]
15 ??? (Adobe Photoshop CC + 531567) [0x100081c6f]
15 ??? (Adobe Photoshop CC + 651011) [0x10009ef03]
15 ??? (Adobe Photoshop CC + 16970549) [0x10102f335]
15 ??? (Adobe Photoshop CC + 653865) [0x10009fa29]
15 ??? (Adobe Photoshop CC + 6331860) [0x100609dd4]
15 ??? (Adobe Photoshop CC + 6757398) [0x100671c16]
15 ??? (Adobe Photoshop CC + 1693078) [0x10019d596]
15 ??? (Adobe Photoshop CC + 1726596) [0x1001a5884]
15 ??? (Adobe Photoshop CC + 1719489) [0x1001a3cc1]
15 ??? (Adobe Photoshop CC + 1728682) [0x1001a60aa]
15 ??? (Adobe Photoshop CC + 1625676) [0x10018ce4c]
15 PDPageGetVisibleBBox + 922 (AdobePDFL) [0x120e9fbec]
15 ??? (AdobePDFL + 1779121) [0x120eb25b1]
15 ??? (AdobePDFL + 1764463) [0x120eaec6f]
15 ??? (AdobePDFL + 1751140) [0x120eab864]
15 ??? (AdobePDFL + 545158) [0x120d85186]
15 ??? (AdobePDFL + 544095) [0x120d84d5f]
15 ??? (AdobePDFL + 661627) [0x120da187b]
15 ??? (AdobePDFL + 492813) [0x120d7850d]
15 ??? (AdobePDFL + 490211) [0x120d77ae3]
15 ??? (AdobePDFL + 465853) [0x120d71bbd]
15 ??? (AdobePDFL + 1378661) [0x120e50965]
15 ??? (AdobePDFL + 238058) [0x120d3a1ea]
15 ??? (AdobePDFL + 226557) [0x120d374fd]
15 ??? (AdobePDFL + 309142) [0x120d4b796]
15 ??? (AdobePDFL + 309280) [0x120d4b820]
15 ??? (AdobeCoolType + 353207) [0x104fbb3b7]
15 CTCleanup + 724119 (AdobeCoolType) [0x105074605]
15 CTCleanup + 388882 (AdobeCoolType) [0x105022880]
15 CTCleanup + 389039 (AdobeCoolType) [0x10502291d]
11 CTCleanup + 724408 (AdobeCoolType) [0x105074726]
11 ??? (AdobeCoolType + 73737) [0x104f77009]
11 CTCleanup + 325486 (AdobeCoolType) [0x1050130dc]
11 CTCleanup + 324222 (AdobeCoolType) [0x105012bec]
9 CTCleanup + 1026803 (AdobeCoolType) [0x1050be461]
9 CTCleanup + 1025680 (AdobeCoolType) [0x1050bdffe]
9 CTCleanup + 1005119 (AdobeCoolType) [0x1050b8fad]
9 CTCleanup + 1005217 (AdobeCoolType) [0x1050b900f]
9 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff83617b78]
9 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff893a6523]
9 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff893a68c5]
9 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff864736aa]
9 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8846fb13]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1741 (libFontParser.dylib) [0x7fff884707db]
2 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff88477006]
2 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff884770d3]
2 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff86b4ec05]
2 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff86b4ce31]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
*1 vm_fault + 3211 (mach_kernel) [0xffffff80002632bb]
*1 vm_fault_enter + 1641 (mach_kernel) [0xffffff8000262109]
*1 lck_mtx_lock_spin + 10 (mach_kernel) [0xffffff80002ad51a]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2407 (libFontParser.dylib) [0x7fff88470a75]
2 TTrueTypeFont::IsTrueTypeFont(TSFNTFont const&) + 20 (libFontParser.dylib) [0x7fff884729bc]
2 TSFNTFont::GetFormat() const + 79 (libFontParser.dylib) [0x7fff88472ac9]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*2 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*2 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*2 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*2 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3276 (libFontParser.dylib) [0x7fff88470dda]
1 TSFNTFont::GetFormat() const + 79 (libFontParser.dylib) [0x7fff88472ac9]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3436 (libFontParser.dylib) [0x7fff88470e7a]
1 TOpenTypeDataForkFont::TOpenTypeDataForkFont(TFileDataSurrogate const&) + 51 (libFontParser.dylib) [0x7fff884956b5]
1 TSFNTOpenTypeFont::TSFNTOpenTypeFont(TSFNTData const&) + 263 (libFontParser.dylib) [0x7fff8849585f]
1 TCFFParsingContext::ParseCFFdata(TType1CFFDescriptor const&) + 320 (libFontParser.dylib) [0x7fff88495ac6]
1 TCFFParsingContext::CommenceParse(bool, bool, int&, unsigned int&) + 2743 (libFontParser.dylib) [0x7fff88483d33]
1 SpecialGlyphIDToStringID(TCFFFontInfo const*, MDataReference&, unsigned short) + 559 (libFontParser.dylib) [0x7fff88495e32]
1 ReadBytesInc(MDataReference&, unsigned char) + 6 (libFontParser.dylib) [0x7fff8847f660]
1 <executing in user space>
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3299 (libFontParser.dylib) [0x7fff88470df1]
1 TSFNTOpenTypeCIDFont::IsCFFCIDFont(TSFNTData const&) + 35 (libFontParser.dylib) [0x7fff8847ec15]
1 TSFNTType1CFFDescriptor::TSFNTType1CFFDescriptor(TSFNTData const&, unsigned int) + 161 (libFontParser.dylib) [0x7fff8847ed03]
1 TType1CFFDescriptor::TType1CFFDescriptor(TDataReference, TStringRef const&) + 273 (libFontParser.dylib) [0x7fff8847ef15]
1 TType1CFFDescriptor::GetCFFFontSet() + 243 (libFontParser.dylib) [0x7fff8847f3eb]
1 TCFFFontSetInfo::GetArrayInfo(TCFFArrayInfo&, unsigned int) const + 202 (libFontParser.dylib) [0x7fff8847f626]
1 TCFFFontSetInfo::GetIndexedArrayOffset(MDataReference&, TCFFArrayInfo const&, unsigned int) const + 203 (libFontParser.dylib) [0x7fff8847f825]
1 ReadByteInc(MDataReference&) + 27 (libFontParser.dylib) [0x7fff8847f4eb]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2349 (libFontParser.dylib) [0x7fff88470a3b]
1 TFileDataSurrogate::TFileDataSurrogate(char const*, bool) + 133 (libFontParser.dylib) [0x7fff88472151]
1 TFileDataReference::TFileDataReference(char const*) + 63 (libFontParser.dylib) [0x7fff8847230b]
1 __open + 10 (libsystem_kernel.dylib) [0x7fff86654fee]
*1 hndl_unix_scall64 + 19 (mach_kernel) [0xffffff80002cf453]
*1 unix_syscall64 + 522 (mach_kernel) [0xffffff80005e97ba]
*1 open + 260 (mach_kernel) [0xffffff8000303394]
*1 ??? (mach_kernel + 1059785) [0xffffff8000302bc9]
*1 vn_open_auth + 2089 (mach_kernel) [0xffffff8000310409]
*1 VNOP_OPEN + 70 (mach_kernel) [0xffffff8000318e66]
*1 hfs_vnop_open + 232 (mach_kernel) [0xffffff800051a078]
*1 decmpfs_validate_compressed_file + 274 (mach_kernel) [0xffffff800032d952]
*1 vnode_validate_compressed_file_Type4 + 109 (AppleFSCompressionTypeZlib) [0xffffff7f822b2514]
*1 doValidateType4 + 139 (AppleFSCompressionTypeZlib) [0xffffff7f822b217a]
*1 _getxattr + 221 (AppleFSCompressionTypeZlib) [0xffffff7f822b1285]
*1 VNOP_GETXATTR + 63 (mach_kernel) [0xffffff800031a9ff]
*1 hfs_vnop_getxattr + 691 (mach_kernel) [0xffffff8000520e63]
*1 VNOP_READ + 77 (mach_kernel) [0xffffff8000318f5d]
*1 hfs_vnop_read + 550 (mach_kernel) [0xffffff8000502416]
*1 cluster_read_ext + 882 (mach_kernel) [0xffffff80002ec762]
*1 ??? (mach_kernel + 976357) [0xffffff80002ee5e5]
*1 msleep + 116 (mach_kernel) [0xffffff8000572244]
*1 ??? (mach_kernel + 3612246) [0xffffff8000571e56]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022666e]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 579 (libFontParser.dylib) [0x7fff88470351]
1 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff88477006]
1 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff884770d3]
1 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff86b4ec05]
1 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff86b4ce31]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
2 CTCleanup + 1026901 (AdobeCoolType) [0x1050be4c3]
2 CTCleanup + 1015024 (AdobeCoolType) [0x1050bb65e]
2 CTCleanup + 1015393 (AdobeCoolType) [0x1050bb7cf]
2 CTCleanup + 1015176 (AdobeCoolType) [0x1050bb6f6]
2 CTFontCreateWithPlatformFont + 150 (CoreText) [0x7fff835e28cc]
2 TFont::TFont(unsigned int, double, CGAffineTransform const*, __CTFontDescriptor const*) + 43 (CoreText) [0x7fff835e7295]
2 TFont::InitDescriptor(unsigned int, __CTFontDescriptor const*) + 89 (CoreText) [0x7fff835e70a7]
2 CGFontCreateWithPlatformFontAndVariation + 47 (CoreGraphics) [0x7fff897c547f]
2 CGFontFinderCreateFontWithPlatformFont + 57 (CoreGraphics) [0x7fff895fa2af]
2 CGFontCreateFontsWithURL + 556 (CoreGraphics) [0x7fff893a6593]
2 CGFontCopyPostScriptName + 9 (CoreGraphics) [0x7fff893a6b0e]
2 get_name_table + 29 (CoreGraphics) [0x7fff893a6b42]
1 CGFontNameTableCreate + 986 (CoreGraphics) [0x7fff893a6f3d]
1 add_root_name + 60 (CoreGraphics) [0x7fff893a73e5]
1 copy_name + 62 (libCGXType.A.dylib) [0x7fff86473b53]
1 TFPFont::CopyFontNames() const + 591 (libFontParser.dylib) [0x7fff884761e9]
1 CFDictionaryAddValue + 189 (CoreFoundation) [0x7fff8449a58d]
1 CFBasicHashAddValue + 3176 (CoreFoundation) [0x7fff8449b268]
1 __CFBasicHashAddValue + 1226 (CoreFoundation) [0x7fff84494b8a]
1 __CFDictionaryStandardRetainValue + 71 (CoreFoundation) [0x7fff84494d57]
1 CFRetain + 164 (CoreFoundation) [0x7fff84488b54]
1 <executing in user space>
1 CGFontNameTableCreate + 928 (CoreGraphics) [0x7fff893a6f03]
1 add_root_name + 60 (CoreGraphics) [0x7fff893a73e5]
1 copy_name + 336 (libCGXType.A.dylib) [0x7fff86473c65]
1 CFDictionarySetValue + 189 (CoreFoundation) [0x7fff844939ed]
1 __CFBasicHashAddValue + 75 (CoreFoundation) [0x7fff8449470b]
1 __CFBasicHashRehash + 625 (CoreFoundation) [0x7fff8449b551]
1 malloc_zone_malloc + 71 (libsystem_c.dylib) [0x7fff87357183]
1 szone_malloc_should_clear + 971 (libsystem_c.dylib) [0x7fff87364b08]
1 tiny_malloc_from_free_list + 1078 (libsystem_c.dylib) [0x7fff8736457e]
1 tiny_free_list_add_ptr + 19 (libsystem_c.dylib) [0x7fff87360db4]
1 <executing in user space>
4 CTCleanup + 724448 (AdobeCoolType) [0x10507474e]
4 CTCleanup + 848573 (AdobeCoolType) [0x105092c2b]
4 CTCleanup + 833672 (AdobeCoolType) [0x10508f1f6]
Hi Mylenium,
I have heard back from the client and they have advised me that this has resolved the issue.
Regards,
Exceldp -
hi, photoshop crashed and the file I was previously working in, on the same version of Photoshop says "Could not complete your request because the file is not compatible with this version of Photoshop." I'll appreciate any help. Thank you.
CR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras -
Adobe Premiere CC crashes when opening a project file .... error 3697 . [was:Adobe Premiere CC]
Adobe Premiere CC crashes when opening a project file .... error 3697 .... have to close application with Task Manager.... media files open separately OK
Just that one project, or any project? Can you create new projects?
-
Word, PowerPoint and Excel Crash when opening Files from Sharepoint Site.
Hello,
I am in the process of rolling out office 2013 company wide. I have started with a batch of test users and a few including myself are reporting various office apps crashing with opening files from our SharePoint site. Although at times it will crash outside
of the site.
I have tired running each app in various modes (Safe-mode, Compatibility mode ect) but the same results keep happening. Although it does not happen all the time on other users machines its more frequent. If i download the file and open it locally this does
not appear to happen.
We are all running Office 2013 SP1 32bit on Windows 7 Machines.
One Common issue they everybody seems to have always points to "Faulting module path: C:\Windows\system32\VBScript.dll". I have done some digging but have not encountered any solution that points to this file. We constantly stay current on the
latest updates from MS.
Any suggestions would be very helpful.
Faulting application name: POWERPNT.EXE, version: 15.0.4701.1001, time stamp: 0x54e30979
Faulting module name: VBScript.dll, version: 5.8.9200.17267, time stamp: 0x54e80d2c
Exception code: 0xc0000005
Fault offset: 0x00004b18
Faulting process id: 0x235c
Faulting application start time: 0x01d05cfec4e68efd
Faulting application path: C:\PROGRA~2\MICROS~2\Office15\POWERPNT.EXE
Faulting module path: C:\Windows\system32\VBScript.dll
Report Id: 06a26b9a-c8f2-11e4-82f5-f01faf3ff4e9
Faulting application name: EXCEL.EXE, version: 15.0.4693.1000, time stamp: 0x54b5cf28
Faulting module name: VBScript.dll, version: 5.8.9200.17229, time stamp: 0x54b494b6
Exception code: 0xc0000005
Fault offset: 0x00004b18
Faulting process id: 0x10c0
Faulting application start time: 0x01d0591c4e4be9d4
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: C:\Windows\system32\VBScript.dll
Report Id: 991c342e-c50f-11e4-bb22-f01faf3ff4e9
Faulting application name: WINWORD.EXE, version: 15.0.4693.1000, time stamp: 0x54b5d322
Faulting module name: VBScript.dll, version: 5.8.9200.17229, time stamp: 0x54b494b6
Exception code: 0xc0000005
Fault offset: 0x00004b18
Faulting process id: 0x18ac
Faulting application start time: 0x01d058110aaeea68
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE
Faulting module path: C:\Windows\system32\VBScript.dll
Report Id: 49c2fed2-c404-11e4-adfe-f01faf3ff4e9
In some instances even outlook will crash as well although I think this is unrelated to sharepoint.
Faulting application name: OUTLOOK.EXE, version: 15.0.4693.1000, time stamp: 0x54b5d37b
Faulting module name: VBScript.dll, version: 5.8.9200.17229, time stamp: 0x54b494b6
Exception code: 0xc0000005
Fault offset: 0x00004b18
Faulting process id: 0x113c
Faulting application start time: 0x01d05911e9f9cde2
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Windows\system32\VBScript.dll
Report Id: bb795581-c508-11e4-bb22-f01faf3ff4e9Bump - Wondering if anybody has seen this before?
-
Adobe Acrobat 11 will not open files in IE 10.0.06
Adobe Acrobat 11 will not open files in IE 10.0.06. Problem started about 2 months ago. It can open older files on computer but cannot open or downloadd any from internet. Using Office 2010. Already spent an hour with my computer tech support under warranty. Please help identify issue. Thanks
As a web designer - IMHO, Internet Exploder is absolute garbage disguised as software. This (and thousands of other threads in this and many other forums throughout the web) is just more proof of that. I've used Firefox since 2002 when it was still called Mozilla. It does about a million things IE can't and won't, and does them better, faster, and more sensibly.
Microsoft KNOWS that most corporate workstations have Windows and most I/T departments forbid installation of unapporved software, including browsers, so (by a very slim margin) IE is still the most used browser in the world, but... that doesn't by any means make it the best choice. Because they know so many people are literally FORCED to use it at work, they will not make it more functional than they absolutely have to, because they don't care if people like it or not, when they have no other choice.
On a home computer, it's different, and that's why Firefox is just a fraction of a percentage point behind IE in worldwide use, and thanks to iPhones, Safari is rapidly climbing the numbers too.
Rather than trying to work around something that even Microsoft won't bother to fix, abandon their junk and go with Firefox, Opera, Chrome or Safari. It won't be long till you're glad you did. -
Adobe reader X will not open files on the web
Adobe reader X will not open files on the web. It works fine on off-line files.
Hello Ray,
Please try following steps:
1. Run the installed Adobe Reader X.
2. Click on Edit in the menu bar.
3. Then click on Preferences in the drop down menu list.
4. Click on the Internet category on the left pane.
5. Now, make sure that Display PDF in Browser option is checked.
If above steps doesn't work then let me know which Browser you are using, may be we have to do some settings there. -
Unable to open PDF files with Adobe Reader, Mac trying to open files with QuickTime instead, but not succeeding. HELP!
Hi BDAqua,
Thanks for the info, I dragged a PDF to desktop ctrl-, get info. change all to open with adobe.
Problem solved, many thanks for a quick response.
Barry69
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