After answering the three security questions on itunes connect the submit button is still grayed out. It looks like it could be an error on the website. Has anyone encountered this issue?
After answering the three security questions to update an app on itunes connect the submit button is grayed out. It looks like an error on the website. Has anyone ran into this problem before? Any help would be greatly appreciated.
Hi evanVIT,
Welcome to the Apple Support Communities!
I understand that issues like the one you are experiencing can be very frustrating. For this situation however, for update errors in the range of 3000-3020, I would recommend the troubleshooting steps located in the attached article. Please use the steps and information as a reference.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
Cheers,
Joe
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Has anyone encountered this problem. I am desperate!
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Cheers, Tom -
I getting no sound out of the USB connection in my cars from my new iPod classic. The song name artist display on the console in the car but no audio. This is happening on 2 cars - Nissan Rogue and Acura TL. My older iPod classic played fine in these cars. Has anyone encountered this issue?
I have a similar problem with a 160 gb Classic, about 5 years old - if I move the plug one channel may be heard and tehn the other. The interface works but not the sound. Different ipods eg nano work perfectly.
The two cars I have are an Audi and a BMW and both have manufacturer connectors -
In order to download any songs, apps, etc. itunes prompts me to answer three security questions. I answer the questions and then I receive an error - cannot make changes to your account. Has anyone experienced this issue and if so how do I rectify it?
Thanks to anyone who can help.From Apple Support...
Here are troubleshooting steps that should help you fix the problem.
1) Quit App Store in multi-tasking.
2) Tap Settings.
3) Tap Safari.
4) Tap Clear History.
5) Tap the Clear History button.
6) Tap Clear Cookies and Data.
7) Tap the Clear Cookies and Data button.
Try purchasing an app again from the device to get the security question prompt. You really need to set up the security question.
...it seems to have worked for me..... -
I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?
Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities -
I cannot find the answers to my security questions for ITunes and cannot figure out how to reset the questions.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105414) -
Hello, i can't remember the answers to my security questions. Itunes gives me an option to resend answers to my old email which i don't remember as welll.somehow system doesn't give me my primary email which i usually use..so how can i solve this issue?
Hello Arnas333
You would need access to that account in order to reset the questions. If you do not have access to it, then you will need to contact iTunes Store support in order to resolve the issue.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
-Norm G. -
I forgot the answers to my security questions on Itunes and I would like to know how I can reset it?
I forgot the answers to my security questions on Itunes and I would like to know how I can reset it?
You need to go to https://appleid.apple.com and log into your Apple ID account. You can work from there.
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i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
The red X has appeared in my Ipod Classic Screen. Apple support tells me that I need to first put it manually on disk mode. to put it on disk mode I ought to press menu and select buton togeher, when the apple sign shows up, hold select button and play together.
After pressing Menu and Select, when the Apple sign appears, I immediately press select and play/pause, but again the red X sign appears. so it does not go to Disk Mode. Has anyone had this issue? I would be grateful if you could tell me what to do.Thank you everyone for the replies. It defiantly helped point me in the right direction. With any luck, I will have my replacement phone sometime tomorrow.
I was able to call the iPhone support line this morning. The Apple rep stayed on the line with me for about an hour until he was sure the new phone would ship out. For $199 plus $29 for expedited handling I was able to get the replacement ordered with overnight shipping. Since the replacement doesn’t involve ATT&T I have no reason to suspect any further delays. Kudos to the Apple rep that helped me straighten out this mess.
It’s a shame that AT&T cares so little for their existing customers. Not only did they try to sell me the same phone for $499, they outright refused to help me. They also lied to me on numerous occasions and strung me along for close to three weeks for something that only took an hour to complete with the Apple rep.
I filed a formal complaint against AT&T through the Better Business Burrow as well as requested a review of our cooperate contract with AT&T. Our company currently has over 3000 phones with AT&T and there contract comes up for bid the end of our fiscal year (this October). We will be giving it heavy consideration before we consider renewing their contract.
I doubt that any of that will matter to a company that cares so little about their customers, but you never know.
Thanks again for all your help. I would probably still be trying to get my replacement for the next few months if it wasn’t for your suggestions.
-Niel -
Okay guys iTunes keeps telling me I don't have enough space to sync the songs and I know that is BS because it clearly says 3 GB free and yet it won't sync. Has anyone had this issue ever? Before a week ago I could fit 900 songs and now I can't fit 300. I know that my phone could fit 800-900 songs and there aren't many apps. There has to be a glitch. Can someone help? Please send me a response if you truly know the answer.
Rob
<Email Edited By Host>know that is BS because it clearly says 3 GB
Didn't know an iPhone is capable of "BS"! Impressive. Do the basic troubleshooting steps described in the User Guide: Restart, Reset, Restore.
Never post your email address or any personal info in a public forum like this. Any answers you get will be found here. -
Hello al!
I created a website with iWeb but use GoDady for hosting it rather than MobileMe. The images on my Gallery page do not show at all on the external domain but they DO show when seen on MobileMe. Has anyone encountered this problem before? Many thanks!Just create a new page (or use the existing photo page) on your external site and use html to add an iframe sized to the page and link it to the mobilme gallery page. Works for me just fine when showing my gallery from a yahoo site.
like this
<iframe scrolling="off" allowTransparency="true" frameborder="0" scrolling="yes" style="width:100%;height:100%;border:none" src="http://gallery.me.com/your_account_name"></iframe> -
Has anyone encountered this message on their time capsule/machine? Time Machine couldn't complete the backup because the backup disk image"/Volumes/Patti's Time Capsule/Patti's MacBook Pro.sparsebundle" is already in use"?
If you reboot the computer it should fix the problem. Also see the first link under More Like This to the right of this page:
I am received an error on my Time Capsule which states the backup disk image "Volumes/Data/MacBook Pro. sparse bundle? is already in use. so time machine couldn't complete the backup to time capsule - any suggestion -
Has anyone had this issue. I created my song from itunes to garage band, took my iphotos to create a slide show and when I burned to idvd there are several pauses during playback?
Hi
SlideShow in iDVD has a 99 photo limit - more than this and all sorts of error occures.
One can have more than one SlideShow on a DVD = X times 99 photos.
or assemble SlideShows in a movie editor (no limit at least not under 650 photos)
(only limit is Time in iDVD (movie time + MENU time --- 60 min or 120 min on SL-DVD and about twice on DL.-DVD )
I use
• iMovie up to HD6 - or -
• FinalCut any version
As they will give a better quality than iMovie'08 or 09 or 11 can do.
Yours Bengt W -
While making or disconnecting the calls, signals disappear and phone become unreachable, has anyone faced this issue or any resolution to it ?
Boot on safe mode and check again
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
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