After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

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How do I download Mac OS 10.6? My computer is running 10.5.8 and says there are no software updates available. I can not download a GMAT study application without 10.6 or higher.

Can someone please help me figure out how to update my computer?

Welcome to the Apple Support Communities
Mac OS X Snow Leopard is a paid upgrade, so that's why you don't see it in Software Update.
First, check if your computer is supported > http://support.apple.com/kb/sp575 If it's compatible, make a backup of your files and buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Then, insert the DVD and upgrade. After upgrading, open  > Software Update to update to Mac OS X 10.6.8

HT1338 My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384)

I just bought the new iPhone, but it does not sync to my Macbook iTunes because it says I need at least a 10.6.8 software update. My computer is stuck on 10.5.8, however, and my laptop does not say that there are any software updates available.

I tried researching it online, and I think that my computer might be too old to get new software updated on it - I bought it either in 2007 or 2008. I just think that it seems unfair that I have to buy a whole new computer just to put my music and other things on my new iPhone. What should I do? I can't even buy the software update for Mountain Lion because it requires you to already have a 10.6 and I only have a 10.5.8. This is the most frustrating thing ever!

Check the link below for requirements and instructions for upgrading to Snow Leopard (10.6)
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

Runescape keeps saying I don't have the most recent version of Java when Apple says there are no software updates

Hi, I have a Mac OS X Version 10.7.3
I was playing fine this morning but when I tried to load Runescape just now I keep getting the message
"Please Update Java
It appears that you do not have Java installed, or your version of Java is out of date. To play this game for free please click here to download the latest version of Java. Alternatively, click here to get the downloadable version of the game."
I've done the software update. It restarted and even said it was reinstalling Java but when I tried to load it on the browser again, I got the "Please Update Java" message. I went to the Apple website to manually download Java for OS X Lion 2012-002 but it says that a newer version is already installed on my Mac.
Any help would be appreciated. I dont even know how to uninstall Java and reinstall the 2012-002 version.

How do I test whether Java is working on my computer?
If it is, then the site is defective.

HT1338 my mac needs updating-currently 10.5.8, but when i click on software update and it searches it says there are no software updates? any help please

I updated my iphone to IOS 6 which means i also need to update my itunes. When i tried to do this it said I need to update software but when I click on software update, it searches and then says no updates available. Can anyone help me please? thankyou very much

10.5.8 is the final version of Leopard. After that you need a paid-for upgrade to Snow Leopard - if your Mac can run it:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30. You can also purchase the code to use to download Lion from the same number.
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.

After replacement of my hard drive iPhoto is no longer compatible with my lion software - why ?

after replacement of my hard drive iPhoto is no longer compatible with my lion software - why ?
any suggestions on how to fix this ?

what version of iPhoto are you using? i can't begin to answer that - it is no longer listed in my applications & has only a shadow of its icon in the dock
what version did you have before the drive replacement? same answer
what system version are you running? 10.8.5 - the one i was using when the hard drive died
what exactly do you see when iPhoto attempts to launch? -it doesn't attempt to launch - i get a message saying "You can’t use this version of the application “iPhoto” with this version of OS X. You have OS X 10.8.5. The application requires OS X 10.9 or later".
what have you tried? wringing my hands ! i daren't try anything after the hard drive crash
where is your library located? there is an iPhoto library folder on my desktop with random photos & albums - not all - put there by me - i vaguely remember a problem with iPhoto when i upgraded from snow leopard
did you apply any updates or upgrades just prior to the problem occurring? after the drive replacement i uploaded saved data from a week old back up and found iphoto looking somewhat sick - no updates were offered in software updates
are you running a "managed" or "referenced" library? i'm afraid i do not know what that means
what type of Mac? a macbook pro
how much free space on your boot drive? about 380 GB
thank you very much for your questions - i hope i find some answers

Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?

Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?

The App Store version sometimes gives problems. As you can't install 10.8.4 from the App Store, download and install the Combo edition > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US This edition will work and will update OS X to the most recent version, in that case, 10.8.4

HT4623 I have an Apple Model MC610LL version 4.1(8B117). There is no software update available for this phone. WHY??????

I have an Apple iphone , Model MC61OLL version 4.1(8B117). There is no software update available on this phone . WHY????

boblueski wrote:
I have an Apple iphone , Model MC61OLL version 4.1(8B117). There is no software update available on this phone . WHY????
Probably because you haven't updated iTunes to version 10.7.

HT4972 I have an iphone 4s and it's telling me that there is a software update available to iOS 6. When I got to "settings" on my phone, the "download and install" tab is not highlited and I can't click on it to get the update.

I have an iphone 4s. I have an alert that there is a software update available to iOS 6. When I got to the settings tab, the "download and install" button is not highlited and I can't click on it. Below that, it says that this update requires a Wi-Fi network connection to download. So I connected my phone to my computer and tried to update throug itunes. When I clicked the update tab on itunes on my laptop, an alert pops up that says I need to be connected to the internet for th update to take place. I am confused because I am connected to the internet, but for some reason the connection is not being recognized when I try to update.
I am using a Gateway laptop and my internet connection is a verizon 4g device that I plug into a USB port. I feel like this should be so simple but have not been able to figure it out even when I called Apple and spoke to a rep...help!

In order to download to your phone over the air, you need to be connected to WiFi.
It's possible the Internet connection through Verizon is not stable enough for the downlaod to begin (it is a very large download).
You might want to head over to Starbucks with your laptop for the afternoon and see if you can download it over their WiFi.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.

Thanks. This seems to have worked easily.

My eMac won't update to 10.5.8 from 10.3.5 after I wiped the hard drive clean

I was wiping the hard drive of my eMac that at the time HAD a good running copy of OS X 10.5.8 on it. Now obviously I did not want to reinstall from a back up because I'm donating the eMac to a non-profit and wanted no data from me, the previous owner, on it..
I do have the original discs, but they only install OS X 10.3.5 on the eMac. When I tried to update the OS to 10.5.8, where I had it running before wiping, I got a message that the "Bill of materials was not included for this package" (or something to that effect), so the eMac would not allow me to update the OS with the newly downloaded software.
Now what?

Thank you both so very much! I have found my Leopard DVD and am installing it as I write this on a different computer. The missing link, no doubt. I presume that after I install the 10.5 Leopard, I can then add the update that sits on my desktop now?
Again, thank you so much.

HT1338 ok so i know that my computer needs to be updated but I do the software update and it say there are no current updates I have not updated my computer in a long time

ok so I have not updated my computer in a long time and I go to the apple icon in the upper left hand corner of my computer and click on it and then click on softwear updates and it runs and says there are no updates.

You have to buy the next OS X version. Free updates are only available for the version you have. Since you're posting here, assume you want to upgrade to at least OS X 10.6? Or further?
Call the Apple online store, which in the US is at 800-MY-APPLE, or you can also order online from them too. OS X 10.6 is only available on DVD, not download. Get it, install, do Software Updates until no more are available. Done. You probably already have at least 1GB of memory, and some spare disk space to install it. Of course, backup first.
If you want to upgrade to OS X 10.8, see these requirements to see if your system is able to. Note the minimum memory is 2GB, however, 4GB is recommended. Assuming your system can run Mountain Lion, you can upgrade directly from OS X 10.6 to OS X 10.8. You don't need to upgrade to OS X 10.7 as an interim step. OS X 10.8 is downloadable from the App store.
If you want to upgrade to OS X 10.7, after you upgrade to OS X 10.6, call the online Apple store again to purchase a download code, then download from the App store.

Trying to download the new itunes but it tells me there are "No software updates"

I am attempting to download iOs6 for my iphone, and it is prompting me to first download itunes 10.6.3. However, when I click "download itunes" I am brought to the software updates window, and am prompted that there are no new updates for my computer! I have tried to do this from both the apple drop down and itunes. When I attempt to download iOs6 on my phone, I am not connected to a suitable wireless connection (yay college campuses) so I cannot do it that way either. Anyone have a solution for downloading itunes? I have restarted my computer multiple times! Thanks!

It go thru the whole install and bails at the end with this error:
" There is a problem with this windows installer package. A program required for this install could not be run. Contact your support personel or package vendor ."
What does that mean exactly?
How am i suppose to manage my brand new apple devices that have old os on them that need to be updated to ios5 when the path to ios5 " Itunes 10.5" wont load?
Apple what do I do?

App updates via iTunes... says there are some, then no?

What's up with app updates, when in iTunes and checking for updates, it says there are some, then when I click on it, says nothing to update!
Bug?
Me?
Any info on a fix, or shall I wait...
tx folks

I am having a similar problems, mine is: it says there are updates available, i download them, then sync ........rever thing looks like it syncs find, no error messages......but the apps on my phone still arnt updated......the app store on my phone says there is updates available, but if i update on my phone i have a whole new set of problems.....here is a link to another post i made bout the other problems....
http://discussions.apple.com/thread.jspa?threadID=1634277&tstart=0
I could use some help as well......
Message was edited by: bayouRock

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

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