After buying Adobe Premiere from the cloud, installation by (Adobe service), my InDesign CS6 quits on startup. Need help, Adobe doesn't want to fix this.
If you buy a cloud application while you have a totally legal Creative Suite Premium 6 it might stop working. Adobe made the installation by taking control of my computer. The girl did not seemed totally well trained... my opinion and right after that my InDesign stopped working!!! Now my If I call to get help they send you here because they don't want to spend money fixing that problem. So, I wonder if it's a good idea to buy a new application from the cloud if you already are a good customer. It's probably safer to buy other CS6 or CS5 versions if you already have some. Otherwise you might be stuck to buy the entire package through the cloud even if you don't need the last versions. To solved my problem, I erased the applications with all the preferences on the second time around, reinstalled everything and InDesign still quits on startup. I have the same setup at home but this one does work.
Hi Jeff, here is a transcript of a chat I had with Pradeep. This should get you up to date with the situation. Meanwhile, i actually download the entire software from this address to reinstall the InDesign: licensing.adobe.com
Pradeep: As I understand you are having trouble with using Indesign CS6.
Pradeep: Is that correct?
André Guernon: Yes, it was working fine like the rest of my CS6 premium but after premiere was installed it failed completely.
Pradeep: Thank you for confirming.
Pradeep: May I know if you are getting any error message when you try to launch the software?
André Guernon: Yes, InDesign quit unexpectedly.
Pradeep: Okay.
Pradeep: Before you get the error message, may I know if you are able to see the workspace, the menubar and the tool bars of indesign software?
André Guernon: I see nothing of the interface, the process takes about a quarter of a second.
Pradeep: I am sorry for the Inconvenience Andre.
André Guernon: Thats OK, just happy that you are here.
Pradeep: I wish I could help you with the issue but we (chat support) handle issues with Download and Installation, Adobe CC products.
Pradeep: As the issue is regarding an old version, I request you to visit Adobe forums where our experts will be able to assist you.
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InDesign CS6 quits on startup after buying Adobe Premiere from the cloud. Need help, Adobe will not.
I bought all the versions of creative suite over the years and now just bought Adobe Premiere from the cloud. From that moment my InDesign CS6 quits on start up and they tell me that they cannot support me on the phone and to go F myself. I erased everything, even the preferences, reinstalled it and still have the same problem. Do you think this is a marketing trap, buy a new one and we will make sure that you have to change everything? Help, I can't work anymore.
Hi Jeff, here is a transcript of a chat I had with Pradeep. This should get you up to date with the situation. Meanwhile, i actually download the entire software from this address to reinstall the InDesign: licensing.adobe.com
Pradeep: As I understand you are having trouble with using Indesign CS6.
Pradeep: Is that correct?
André Guernon: Yes, it was working fine like the rest of my CS6 premium but after premiere was installed it failed completely.
Pradeep: Thank you for confirming.
Pradeep: May I know if you are getting any error message when you try to launch the software?
André Guernon: Yes, InDesign quit unexpectedly.
Pradeep: Okay.
Pradeep: Before you get the error message, may I know if you are able to see the workspace, the menubar and the tool bars of indesign software?
André Guernon: I see nothing of the interface, the process takes about a quarter of a second.
Pradeep: I am sorry for the Inconvenience Andre.
André Guernon: Thats OK, just happy that you are here.
Pradeep: I wish I could help you with the issue but we (chat support) handle issues with Download and Installation, Adobe CC products.
Pradeep: As the issue is regarding an old version, I request you to visit Adobe forums where our experts will be able to assist you. -
pop up window says need to upgrade to newer version to work on document from the cloud. go to app store and it says already installed...help. Am trying to work on document from office computer at home on laptop.
This is what the pop up says:
You need a newer version of Numbers to open this spreadsheet.
You can download the latest version of Numbers from the Mac App Store.
Thanks,WS,
At first, it can be difficult to determine which version of Numbers you are using. The user interfaces are different, but if you are new to the apps you may think you are using the new version when if fact you have launched the older version. Make sure you are using Version 3.x. Then you won't get the message that you need a newer version.
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Jerry -
After i installed ios 7 in my iPhone 4s and I got problem to login into my icloud account.
There is a message appear and said "the operation couldn't be completed (com.apple.appleaccount error 403)"
can you help me ? how can i fix this problem ?
iPhone 4, iOS 7
iPhone 4S, iOS 7, (com.apple.appleaccount error 403)"Error: com.apple.appleaccount error 403
Recreate Error: On a Iphone/Ipad device that has "already" created the maximum of 3 per device Apple limit of ICloud account creation attempt to create or login to ICloud service tab in Settings. You will be presented with "com.apple.appleaccount error 403" which does not tell the laymen anything useful.
Cause: IOS 7 reports a "best guess" error instead of detailed error explanation.
How To Resolve Error: Find a device that has not been used to create an ICloud account the maximum 3 times and use it to create the ICloud account by logging into the Settings/ICloud tab with the Apple ID you want a ICloud account created for.
Keep in mind this will use up one of the three lifetime allowed ICloud account creations allowed by Apple on that device.
Also per support: If an existing account is logged into the ICloud service. A. Backup phone using iTunes on a mac/pc. B. At bottome of Settings/ICloud Delete the account "AND" all the user date from the phone. It will offer the Delete all data option. The reason for Deletion(and is why we backed up on a pc vs. the cloud) is when you create the new ICloud account it will backup all of the Device owners information to the wrong persons account.
Once you have created the new ICloud account log into that account on device that was presenting error: "com.apple.appleaccount error 403" it should allow the ICloud login.
Once you have verified the "device with error" is ICloud functional delete the ICloud account from the device used to seed the ICloud account and delete again all user data from cloud. Restore the recently created mac/pc Itunes locally created backup to the phone and then go to Settings/ICloud and login with the device owners Apple ID and password and verify your backup to the ICloud settings and Eureka! your done.
It took less time to do that for me to type this lol. -
How can I delete videos from the cloud when I don't want to keep them anymore.
I recently tried to download PARKER with no luck so am presuming their is no more space.What you have stored in iCloud is unrelated to your abiity to download things to your iPad. You need to look at local storage. Settings>General>Usage.
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Running on Mac OS X 10.9.4 and InDesign CS6.
Are you opening a file from a file server? It sounds like you connection with the server was broken, or there is a problem with the server configuration.
When happens if you reboot, reopen InDesign, and open a file on your local hard drive? -
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Welcome to the Apple Community.
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
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If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing. -
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I have purchased and downloaded music to my macbook. After syncing my computer and iphone via usb, the songs show up on my phone as in the cloud. Is there anyway to add/sync these songs to my iphone without having to download from the cloud? I have very spotty Wi-Fi (songs can't download) and I don't want to use cellular data.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
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is there any way to buy tv shows from the uk iTunes when I live in Ireland?
And according to iTunes / Help...
The iTunes Store may not be available in all countries or regions, and iTunes Store content may vary by country or region. -
Why do I have to keep re-downloading all of my songs from the cloud with iTunes match?
I will download all of my songs from the cloud. But then I will wake up one morning and have to re-downlaod all of them. This is really anoying because it takes time for the songs to download, so i can't listen to them.
This is on my iPhone 4. I will download them and then it will randomly just decide that I will have to re-download all of the songs again. And this process just keeps repeating!!! It is annoying!
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Why can't I download Adobe Premiere Pro from the cloud- have tried repeatedly, followed all the post
Why can't I download Adobe Premiere Pro from the cloud- have tried repeatedly, followed all the posted advice- all other programs have downloaded without a hitch.... what's the deal?
Hi Clearly Stated,
Maybe try downloading the Premiere Pro trial and then licensing it?
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_pro
After you install just covert it to be licensed as part of Creative Cloud using the "License This Software" option shown here.
http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
-Dave -
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This is not the first time I get it, and it seems a recurring problem.Milliet are you on a managed network? If not then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve error 205.
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sign out and then back in to your cc desktop app, Sign out, Sign in | Creative Cloud Desktop app
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