After changing laptops, i am unable to add songs into my iPhone 4. The song appears in the library but not in the device. Help!
I have not been able to add songs into my iPhone after switching computers. The mp3 format of these current songs are in the old laptop and i am unabe to retrieve them. In the new laptop, i am unable to add songs to my device, only to the iTunes library.
Best route here is to focus initially solely on the iTunes Library. Once it has all the Songs that you want, turn off iTunes Match, sign out of iTunes Store and restart the computer from cold.
Moving to the iPhone would suggest a restore and fresh link to the library post the following steps.
1. Sign in to iTunes Store;
2. Turn on iTunes Match - allow 3-step process to run to completion;
3. Make secure backup of library;
4. Force iPhone in to restore mode - hold down 'power on/off' with 'home key' for 10 seconds
5. Attach iPhone via USB to computer and follow 'restore' instructions in iTunes
6. Once complete synchronise with library as required
At this stage all required Songs should be on the iPhone - post iPhone back-up a good point to fully enable iTunes Match on the iPhone if required.
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