After closeing firefox and trying to reopen I get a mesage that firefox is still running and needs to be closed

Each time I close out firefox and try to open it again I get a message the it is still running and needs to be closed. I have to log out to get it to restart

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs

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When closing FF 4.0 and trying to reopen on my desktop it says it's already running and needs to be closed to continue ? Happens every time ?!!

Always when I close FF 4.0 on my desktop running XP it says it failed to close correctly and is still running ?
Same thing happened in another version of FF I believe.

After closing Firefox, the process continues to run for as long as one minute. If you try to restart during that time, it tells you it's already running. Have no clue why FF4 needs so much time to shut down. That never was an issue with FF3.6.

After I close Firefox and then return to open it my computer says that it is still running and needs to be closed or the system restarted. How do I resolve this?

Question
After I close Firefox and then return to open it my computer says that it is still running and needs to be closed or the system restarted. How do I resolve this? edit

See this - [https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_firefox-hangs-when-you-quit-it Firefox hangs when you close it]

When I "Close" firefox and later try to reload I get a box stating it is still running and to close it. Well, there is nothing I can clik on to close it.

After closing down firefox I may click on a URL to go to a web site and Instead of Firefox reloading I get a window stating it is still running and I have to close it down before it will reload. Well, there is nothing to close down......how do I fix this. It happens quite often and is very frustrating.
I do not want to have to reboot my PC just to get firefox shut down.
Larry

Try holding control, alt and delete down in succession and then a dialogue box will appear with windows task manager. Once open click on the Processes Tab and look for firefox.exe. Highlight this and then click end process. It should come up with a warning but just click Yes. This should then close firefox and allow you to reopen it from your desktop without shutting down your computer. Hope this helps.

I downloaded the 32 bit version of photoshop cc 2014. When trying to install I get the message that installer failed to initialize and that this could be due to a missing file. Has anybody a solution ?

I downloaded the 32 bit version of photoshop cc 2014. When trying to install I get the message that installer failed to initialize and that this could be due to a missing file. Has anybody a solution>?

Did you unzip the entire contents of the download zip file onto your hard drive before running the installer? You need to do that.
I have installed it myself and it went in just fine.
-Noel

I try to go to itunes to see how much I m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea

I try to go to itunes to see how much I m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea

You can sign into the iTune Store and check your Purchase History.
http://support.apple.com/kb/ht2727

I close out Firefox then when I try to reopen it, I get a message that it is still running. I've had so many bugs with Firefox that I'm removing it and going back to IE.

The problems I've had with Firefox are numerous. It keeps running in the background and won't reopen. I have to go to the task manager and close it manually. Now, it won't load my iGoogle homepage. I was loading fine, earlier but now won't. My other browsers work fine. There are just too many bugs here.

For more information see [[Basic Troubleshooting]], under
'''4. Restart Firefox in Safe Mode'''

I will think that I have closed Firefox, I will go to open it again and I will get a message that it is still running on my system and my system must first be restarted. I am using a special Laptop desk for it. Sorry so long.

I've been on it a bunch lately, plus I tend to watch a lot of movies, back to back, streaming, from Netflix. My laptop was hacked so badly that it was taken back to factory settings and I now use Glary Utilities and CCleaner every two weeks. I use AVG as antivirus. Monthly I run Glary, CCleaner, Malwarebytes' Anti-Malware, Disk Cleanup and Dfrag.
I haven't given my computer a break to breathe. I've been updating my information, like I said already, on all those websites, which is like neverending.
I do have to use Internet Explorer for some things, but Firefox has actually been staying open on my system a lot more than Internet Explorer has been crashing. And I swear, there are no indicators to me, other than opening up Task Manager, I suppose, and I haven't done that, that Firefox is staying open. It truly is looking totally closed. Yet my laptop is giving me this weird message stating that it isn't, so I click Restart, and open it again, then go on my merry way with my work in Firefox.
I have no idea how to tell if my plug-ins are old or not cooperating with my current, updated version of Firefox.
Can somebody dummy their answer down, please? I will give you more details if you ask for them. I don't know what other details to give. I did read through the other options, and this is what fit me the best, I thought. Who knows. Thanks, Tigerstripe

The proper way to close Firefox is through the File menu "Exit" or the equivalent with the Firefox button.
More detail in item '''#38 Firefox already running '''
of
[http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6) (#fx4interface)]
Firefox already running, to properly shutdown Firefox when closing the last window use File → Exit/Quit (or Firefox button → Exit). Closing Firefox with the [X] in the upper right corner closes the window ("Ctrl+W") but that does not necessarily close Firefox if it has subtasks running. If you want to close and reopen Firefox use the "Restart" within Add-ons if you made a change requiring a restart, or install "[https://addons.mozilla.org/firefox/addon/restartless-restart/ Restartless Restart]" ("Ctrl+Alt+R") which will allow you to take Firefox down and restart without having to check the Windows Task Manager to see if Firefox first actually ended. [http://kb.mozillazine.org/Firefox_hangs Firefox hangs]

When i try to open firefox i keep getting a message that says that it is still running and i need to close it before i can access it. i have rebooted the system checked profiles and cannot use firefox - what should i do?

i keep getting the same error message which prevents me from opening firefox. how can i rectify it?
Message: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

Did you find the Firefox profile folder?
See http://kb.mozillazine.org/Profile_folder_-_Firefox
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field 
Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders" 
See http://kb.mozillazine.org/Show_hidden_files_and_folders
*XP: C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
*Windows: %AppData%\Mozilla\Firefox\Profiles\<profile>\

HT1527 I am running windows 8.1. Whenever I try to connect to the ITunes Store, I get a message that windows has stopped running and the program shuts down

I am running windows 8.1. Whenever I try to connect to the ITunes Store, I get the message that windows has stopped working. I have unistalled Itunes ran an update to the windows 8 for any updates. I then reloaded ITunes and the same thing happens. Any suggestions? Thanks

Hi tonymontenegro!
I have two articles that will help you troubleshoot this issue. First, an article on unexpected application quits with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
This next article can help you troubleshoot this as an iTunes Store connection issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

Sometimes when I close Firefox and then try to reopen, I get a message that "Firefox is still running" and suggests I close it (which I have already done) or restart my computer, what do I do?

I really have had a problem with Firefox responding sluggishly for the last 6 months or so. I have difficulty opening it, closing it properly, freezing up. I don't have this problem with other programs, so don't know what is going on. Also I can't use my latest version....10 of Adobe Acrobat now. Dont know if that is my computers fault or Firefox. Any help will be appreciated.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]

Firefox won't close. When I shut it down, the window closes, but I can't reopen it. I get a message that it is still running. When I shut down my PC, I get a message that Windows can't shut down Firefox.

The question pretty much details my problem. I have to force a shutdown of Firefox and reboot to be able to browse again.

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs

When I close Firefox by clicking on X in the upper right corner of Vista, Firebox doesn't close and the next time I click on FireFox I get a message that FF is still running but not responding. I use alt,ctlr,delete to use Task Manager to close FF. Why?

The details are in the question. Don't know what else to add.

https://support.mozilla.com/en-US/kb/Firefox%20hangs (See '''hang-at-exit''')

Firefox when closing in win7 64 bit keeps a pid going and when I try to reopen firefios it says it is still running and will not open in English

firefox when closing in win7 64 bit keeps a pid going and when I try to reopen firefios it says it is still running and will not open in English, so i have to go to the
task manager and find firefox 32* and kill it then firefox will reopen when asked too

firefox when closing in win7 64 bit keeps a pid going and when I try to reopen firefios it says it is still running and will not open in English, so i have to go to the
task manager and find firefox 32* and kill it then firefox will reopen when asked too

Firefox claims that it is already running and will not let me start a new session after closing out

I've been having this problem intermittently on both my Dell XPS 8000 and my HP nx7400 laptop. The Dell is running the latest version of Windows 7 Pro and the HP is running XP Pro (fully updated). After closing out of a Firefox session and running other apps, Firefox will not let me initiate another session, saying that "Firefox is already running... Please close the session..." That's not an exact quote, but you get the idea. CTRL-ALT-DEL and all other conventional means don't work and I am forced to reboot the system. This is a royal pain.. and I need some pain relief! Any suggestions? I may revert to an earlier version of Firefox until I see a solution... can't hurt, but I really like 4.0 and I don't look at going backwards as "progress."
Thanks.
Tom

Sounds like it is hanging when you exit and later try to restart Firefox.
* How to stop the running Firefox process
** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
**Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
* What may cause Firefox to hang at exit
**Windows 7 Task Manager: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
** http://support.mozilla.com/en-US/kb/Firefox+hangs
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem:
***See: http://kb.mozillazine.org/Safe_Mode
***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
****Test to see if the problem you are experiencing is corrected.
*** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
***#by enabling '''one at a time''' until the problem reappears.
***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
***#'''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit).
***#You can use "Disable all add-ons" on the Safe Mode start window.
**See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
 
 
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#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
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#**'''''Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
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After closeing firefox and trying to reopen I get a mesage that firefox is still running and needs to be closed

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