After Effect: The licensing library encountered an error; you may need to reinstall.

hi, I use creative cloud to download, and others are fine but After Effects and AI. After i got this info which is 'The licensing library encountered an error; you may need to reinstall.' , i uninstilled, and redownload and then reinstill, however, it is not working.
please help

if that's the exact error message, you'll need to troubleshoot the install logs, http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
if that's not the exact error message, attach a screenshot of it, http://forums.adobe.com/message/4209263#4209263

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    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3562012
    Installation ID: 013283726900825816725312972325821572457642476266069113
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    License Status: Licensed
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    Trusted time: 2/27/2014 11:12:34 AM
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    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:25:2013 15:59
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    Admin Service: Registered, Version: 7.1.7600.16395
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    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GFwuHZK2jMchnYOKB9UbZombj1Gyg==
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    N/A
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      APIC            DELL          WN09   
      FACP            DELL          WN09   
      HPET            DELL          WN09   
      MCFG            DELL          WN09   
      SLIC            DELL          WN09   
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    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
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            STATE              : 4  RUNNING
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            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 400
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    C:\Windows\system32>
    C:\Windows\system32>SC QUERYEX WUAUSERV
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    C:\Windows\system32>NET START BITS
    The requested service has already been started.
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    C:\Windows\system32>NET START WUAUSERV
    The requested service has already been started.
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    SERVICE_NAME: BITS
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 4  RUNNING
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            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 400
            FLAGS              :
    C:\Windows\system32>
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            WIN32_EXIT_CODE    : 0  (0x0)
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            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 400
            FLAGS              :
    C:\Windows\system32>
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    Hi,
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    http://support.microsoft.com/kb/971058/en-us
    Yolanda Zhu
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