After Effects CC 2014 (13.0, 13.1, 13.1.1) and Yosemite RAM preview probleme

"We are aware of one issue regarding RAM preview in After Effects on Mac OSX v10.10: When a RAM preview begins to play, the first several frames of the video will not play the first time through; subsequent loops through the same RAM preview duration will play all frames."
when will it be repaired? in the next update?
thanks

paulo freitas wrote:
"We are aware of one issue regarding RAM preview in After Effects on Mac OSX v10.10: When a RAM preview begins to play, the first several frames of the video will not play the first time through; subsequent loops through the same RAM preview duration will play all frames."
when will it be repaired? in the next update?
They have said that it is set to be fixed in the next update. Which should be within the month, if I'm not misremembering.
EDIT: I was misremembering. It is an issue that they're aware of, but are still working with Apple to try to find the source of the problem and, thus, the fix.

Similar Messages

After Effects CC 2014 will not upgrade? Gets to 100% and then says application failed. Why does this not upgrade?

After Effects CC 2014 will not upgrade? Gets to 100% and then says application failed. Why does this not upgrade?

We can't know anything. You have not provided any useful details like system information or the install logs.
Mylenium

After Effects CC 2014 unexpectedly quits on launch each time on Mac Yosemite

Anyone experiencing this problem and have a fix?
I have a mac running Yosemite. I am unable to open After Effect CC 2014.
When I try to launch it the error message pops up "Adobe After Effects CC 2014 unexpectedly quit".
Every time i try to reopen - same message.
If anyone has a fix for this it would be greatly appreciated. I've checked permissions etc but doesn't help.

I know you already said you checked permissions, but I've often seen people only check one area and not the ENTIRE folder structure: fixing permissions problem that impedes start of Adobe applications
Please triple-check everything that link suggests.
If that's not enough, we will need more info. Has AE worked on this machine before? What are the system specs? Etc.: FAQ: What information should I provide when asking questions?

After Effects CC (2014) MacPro Performance??

I just installed the new After Effects CC (2014) on my 2013 MP with 2 D700s. I am not noticing any significant difference from the previous version of AE. GPUs are still showing as 2GB of VRAM (see below). I dropped in a 5K (5120x2700) R3D clip into a 1080p comp, scaled to width and tried to move the playhead, let alone play and it is extremely sluggish (media is on a G-Raid). Even at "low" debayer and 1/4 res I seem to max out at 20fps without ram previewing. Mercury Transmit is off, both "Viewer Quality" options are set to "Faster". Even with a 1080p ProResHQ file I can't get realtime playback without ram previewing.
What I can do to fix this?
"GPU Information"
Fast Draft:
Available
Texture Memory:
818.00 MB
Ray-tracing:
CPU
(GPU not available - incompatible device or CUDA driver)
OpenGL
Vendor:
ATI Technologies Inc.
Device:
AMD Radeon HD - FirePro D700 OpenGL Engine
Version:
2.1 ATI-1.20.11
Total Memory:
2.00 GB
Shader Model:
CUDA
Driver Version:
1.0 (5.0 or later required)
Devices:
Current Usable Memory:
Maximum Usable Memory:
System Details:
MacPro 5,1
3.5GHz 6-core
32GB Ram
AMD D700 GPUs
OS X 10.9.2
Single, 1920x1080 display connected.
Any help is greatly appreciated.

Tim,
Thank you for the replies.
Is this to say that to simply play a quicktime video file (no effects or adjustments made) in After Effects the expected behaviour is that it must be RAM previewed?
This is how After Effects currently works. It hasn't changed in many years. You can initiate playback without RAM Preview (press spacebar), but the playback speed will depend on how fast the frames can be cached to memory for playback, and will very likely not be real-time except for the simplest of comps.
This is exactly the change that I am looking for. In my opinion, "the simplest of comps" would be things like "a comp with a QT file and no effects/adjustments", "an Illustrator file moving in the example of a credit roll". Hopefully this will all be improved upon in future releases. I am looking forward to seeing them.
As per the After Effects blog post a few months ago about future improvements all that I (and I am confident that the majority of users will agree) would like to see is for After Effects to be significantly faster (think the improvement to the "search" feature in Premiere).
We also want to make After Effects faster. As I mentioned, we are currently focused on performance-related improvements to After Effects. The blog post you referenced was written while we were in the middle of developing the After Effects CC 2014 (13.0) release, and beginning to think about our next release. A side note here: performance in After Effects includes both rendering performance and interactive performance; that is, how fast After Effects allows you to work.
I will anxiously await these updates. As a note: I feel that interactive performance is a higher priority than rendering performance.
During the CC2014 release presentation on video there were multiple references to "not waiting for renders", except this is exactly what you have to do when working in After Effects.
Can you be more specific about what context you saw this in? Can you provide a link? "Not waiting for renders" is a fairly generic statement, so context is important. It may have been used in connection with the new text templates feature in After Effects CC 2014, which allows faster workflows between Premiere Pro and After Effects, or with Dynamic Link in general. Otherwise, I need to know how that phrase was used in order to understand your perception of it.
Yes, the context was always in relation to either dynamic linking with PPro, or Direct linking betweens PPro and SpeedGrade. However, the overall impression I got was that Adobe's goal with the video applications was to improve the interactive performance so that users can focus more on being creative and less on waiting for the software.
Could you please also address the issue of After Effects still recognizing the MacPro GPUs as having 2GB of memory instead of 12GB?
We have a bug open on this and are investigating.
Thank you. I was really hoping that the 2014 release would fix this, but understand that it is likely quite complicated and there are many other improvements/bug fixes that the team is working on. Are there any updates on when this expected? Is this effecting performance or just simply the readout in After Effects' GPU information.
I greatly appreciate you taking the time to address all of these concerns and am looking forward to the continued updates to the entire CC video suite.

Why does "Adobe After Effects CC 2014 Quit Unexpectedly" on launch?

I'm currently on a 2012 MacPro OS X 10.9.5 with 2x2.66 GHz 6-Core Intel Xeon Processor, 24 GB DDR3.
I uninstalled CS5 in order to download and install Adobe's Creative Cloud suite. I was able to get Photoshop up and running, but I cannot get After Effects to run. Every time I try to open it, I get the message:
"Adobe After Effects CC 2014 quit unexpectedly." So, I uninstalled it, and tried re-downloading it and restarting my machine. Same result.
So, please take a look at my Problem Report below and let me know if you can see any possible solution to this problem. Thanks for any possible help!

Process:
After Effects [2032]
Path:
/Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects
Identifier:
com.adobe.AfterEffects
Version:
13.1.1 (13.1.1)
Code Type:
X86-64 (Native)
Parent Process: launchd [199]
Responsible:
After Effects [2032]
User ID:
501
Date/Time:
2014-10-16 09:23:59.823 -0500
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: AAAE1F0B-D145-61CB-DF58-86B63D66ED6A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: dva_exception::what() error.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff87256866 __pthread_kill + 10
1   libsystem_pthread.dylib
0x00007fff867a235c pthread_kill + 92
2   libsystem_c.dylib
0x00007fff8ccbcb1a abort + 125
3   libc++abi.dylib
0x00007fff8cd84f31 abort_message + 257
4   libc++abi.dylib
0x00007fff8cdaa93a default_terminate_handler() + 240
5   libobjc.A.dylib
0x00007fff8a24a322 _objc_terminate() + 124
6   libc++abi.dylib
0x00007fff8cda81d1 std::__terminate(void (*)()) + 8
7   libc++abi.dylib
0x00007fff8cda7e7b __cxa_rethrow + 109
8   com.adobe.dvacore.framework
0x0000000103486ee7 dvacore::debug::DebugDatabase::Instance() + 247
9   com.adobe.AfterEffectsLib.framework    0x000000010027724f egg::dvainit::InitDVAClient(bool) + 655
10 com.adobe.AfterEffects
0x0000000100002f51 main + 1393
11 com.adobe.AfterEffects
0x00000001000029d4 start + 52

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I'm sure many of you have came across this issue with Creative Cloud that for some reason there are 2 version of every software - CC and a CC(2014) version.
It appears that the 2014 version is the most up to date for AE, however I was under the impression that the software would simply update continuously as CC. Can anyone clear up for me please which versions to run as default as its quite a nuisance having to update 2 versions for every Adobe programme. And now that we are into 2015 will the 2014 versions be phased out, or updated to 2015?

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See the section "Why a new major version, not just a minor version update?" here for an explanation of why we sometimes put out a new version, not just an update :
migrating settings and plug-ins for After Effects CC 2014 (13.0)
Details of what's new and changed in each version are here:
http://adobe.ly/DVA_updates

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i have After Effects CC 2014, now i've encountered a known bug and the workaround describes to use After Effects 12.2 (CC) instead for that step.
now i have problems to find where i can download the older version, or if it is even possible as i can't find it in my CC.
thanks in advance.
tom

i have found it in CC, previous version. i was just blind it seems

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Any help will be appreciated!
k.regards
Ramon

Hi Todd is there a time-frame for this fix, there is a lot of pressure on me, because I convinced my company to get the Creative Cloud and quite a lot of the CC software is not compatible with the latest Windows 8.1 OS.
Is there at least a work around, until this big fix comes along?
k.regards
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Hi, I'm updating the Adobe suite (CC 2014) .but After Effects CC 2014 no longer works with the old Bridge CC (there is no update of Bridge). Since "browse presets" in After Effects when choosing a preset (dissolves etc) there is an error message:
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I tried on other computers with other adobe updated it makes such licenses except with the old version of adobe after effects (after CC effects) I tried too to change language of Bridge and After effects (beharps this is a langage compatibility problem) but the problem is the same.
So I think the new version after effects CC 2014 is not compatible with the presets adobe bridge CC ??
How can I do? I have to go through the old version of after to apply a preset Bridge? I can not even download it in cloud creativ ... there is only the new version of after effects...

You need to ask in Community: Premiere Pro | Adobe Community but do not expect Adobe to discuss future plans
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for bug reports or feature requests
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
Also, this is an OPEN forum, not Adobe support... please do not post personal information

After Effects CC 2014 crashing on startup

I downloaded the trial version of After Effects. By downloading it, it activated a 30-day trial. However, every time I try to start up the program, it gives me an error and crashes. I read on the forums issues about fonts and OpenGL, but it doesn't even give me detailed information on the crash. Anybody able to give me a bit of an assist on this? I use Adobe Design and Web Premium CS6 on my PC. I primarily use Sony Vegas for my video work, however I was sent a file on AE and rather than get in contact with the client to have them resend it in .veg, I figured I could download the trial and open it there. No such luck. I've finished the work, but now this AE issue is just bugging me. I am interested in trying it, but if I can't get into the trial, it really curbs my interest in the program.
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Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
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What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
     Windows 7 Ultimate
If you are getting error message(s), what is the full text of the error message(s)?
     After Effects error: Crash in progress. Last logged message was: <5640> <GPUManager> <2> Sniffer Result Code: 3
     After Effects can't continue: sorry, After Effects has crashed. For After Effects Help and Support, go to http://www.adobe.com/go/learn_ae_support. If you still can't resolve      the issue, please contact Adobe Technical Support (2).
     ( 0 :: 42 )
     [[Note that the last logged message number changes every time i try to open the program. <5696> <3564> <10968> <10884> and so on]]
What were you doing when the problem occurred? What is the exact sequence of steps that you are taking?
     Happens whenever I open After Effects via Shortcut, Start Menu, Program Files, or through Creative Cloud
Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
     Has never worked in the four days I have had the trial active
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number and sizes of connected monitors, number of disk drives, and how any external drives are connected.
     Windows 7 Ultimate
     ASUS Z87 Plus
     INTEL I7-4770K @ 3.50GHz
     NVIDIA GeForce GTX 760
     4x 4GB 2rx8 pc3-10600u
     2TB SATA III 7200 RPM 3.5" HARD DRIVE
     Coolmax Zu-800B 800 WATT PLUS POWER SUPPLY
     Corsair h100i Liquid Cooling
     No disk drives
     23" ASUS PB238Q Monitor
     No External Drives
     (Originally built as a gaming PC, it has instead turned into my primary work PC)
What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
     NVidia GeForce 320.49
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
     None
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
     N/A
Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2".
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What other software are you running?
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Do you have any third-party effects or codecs installed?
     Not to my knowledge
Are you using OpenGL features in After Effects?
     N/A
Does the problem only happen with your final output, RAM preview, or both?
     N/A
Are you using Render Multiple Frames Simultaneously multiprocessing?
     N/A
Are you using the ray-traced 3D renderer?
     N/A
If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.
     N/A

Do you have Service Pack 1 for Windows 7? It's listed in the system requirements for CC 2014. If you don't have SP1, AE won't run.
That GPU sniffer error message is usually what happens. This should be a simple fix! Of course, you should always take the normal precautions when updating an OS, but still...

After Effects CC 2014 - Rendering / saving project file to CS6

Hello all,
I'm writing here to try to understand the st**** decision to exclude mp4 and mpeg from the render possibilities from After Effects CC 2014. I would gladly go back to CS6 but as of now I have more than 40 hours of edited video project in CC 2014, which of course cannot save project files to CS6, which is another brilliant move by somebody in Adobe that has the title position of "the dude for giving ideas to p*** people off". Now the problem is this, if I choose to export just a single clip from my composition of course I cannot export it to a container and codec of my choosing since it cannot be exported to Media Encoder, and has to be done in After Effects or I have to make a composition for each and every file, in order to export it to to the Media Encoder.
Now I ask you good people any way to move my projects back to CS6, remove this unusable piece of software and be over with it, I simply don't have the time to be toying around with Adobe's new found glory for Apple and exporting stuff to QuickTime, taking 3 times longer than mpeg. Tried with OpenSeasame and by just exporting an XML file but none work so if there is any other way please let me know.
Good thing I only got 1 month and didn't pay for the whole year...
Cheers,
shorto

Did you use any of the new features in either AE CC (the original one) or CC 2014? If yes, you're kinda stuck.
If no, you'd have to engage in a two-step process: backsave the AE CC 2014 project to AE CC, then open the project in AE CC and backsave to CS6.

Media Encoder/After Effects CC 2014 Only Export Audio

I've been having a strange problem with Media Encoder CC 2014 & After Effects CC 2014. If I try to export a comp either through Media Encoder or directly from the After Effects Render Queue then it only exports audio. If I bring the AE Comp into Premiere and export from there either by sending it to Media Encoder or exporting it directly from Premiere then it exports fine and gives me audio and video.
Windows 7 64
i7 950 @ 3.07GHz
24GB Ram
Quadro 4000

I've been having a strange problem with Media Encoder CC 2014 & After Effects CC 2014. If I try to export a comp either through Media Encoder or directly from the After Effects Render Queue then it only exports audio. If I bring the AE Comp into Premiere and export from there either by sending it to Media Encoder or exporting it directly from Premiere then it exports fine and gives me audio and video.
Windows 7 64
i7 950 @ 3.07GHz
24GB Ram
Quadro 4000

After effects CC 2014 transparency properties of pre comps, collapse transformation on, no longer keyframeable???!!!

Hey there,
lately I'm using After effects CC 2014. Now I had to make the experience, after optimizing (collapse transformation) the pre comp, the global property transparency is no longer working.
I can make keyframes but the pre comp acts like my easy ease keyframes are hold keyframes. Btw if the collapse transformation button is unchecked it works fine but than i don't have the optimization features. It's a catch 22. Sure, I can go into my pre comp and set the keyframes there, but this is pretty annoying and seriously not the way to work.
So is that a bug in CC 2014?
Help is needed.
Computer specs:
Mac osX 10.9.4
2 x 2,4 GHz Quad-Core Intel Xeon
32 GB 1066 MHz DDR3 ECC
ATI Radeon HD 5870 1024 MB
Thanks for any advice
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Layer styles render in a different order so lots of things can get fouled up with you use them. They are still usable in complex situations, you just have to apply them in the right place in your composite. I've never found a situation where I needed a Layer Style and another effect that I have not been able to work around the limitation.
There are other things that change the render order. After Effects only does one thing at a time. The basic render order is listed right in the timeline view. Here's a sample.
Basic effect with Layer Style turned off:
First Mask 1 is applied to the layer, then Mask 2 is subtracted creating the hole
Then Fast Blur is applied, then Bevil Edges to create the button with the soft edges
Then the Transform controls take over and the anchor point is evaluated, the position reported, then the scale, then the rotation, and finally the opacity
Then the Layer Style is applied.
In my button design I want to apply a stroke to the button so that I looks like this but with the soft base and a stroke on the inside hole:
But, as you can see I had to turn off the Fast Blur to get the stroke to work because the Layer Style Stroke is calculated from the alpha channel, which fast blur has made 76 pixels wide so with Fast Blur on I get this:
The solution to my problem is to pre-compose and add the layer style to the pre-comp, then use an adjustment layer with masks for the fast blur to get what I wanted in the first place:
So here's what AE is doing with the final project.
The background layer is rendered
The pre comp is added to the mix
Inside the pre-comp the layer is rendered
Mask 1 is added to give rounded corners
Mask 2 is subtracted to punch the hole
Layer styles are applied to add the stroke
Back in the main comp the pre-comp is rendered
Bevel Edges is applied to the pre-comp using the alpha chanel
Now the adjustment layer is added to the mix
Mask 1 is added and this limits the area in the underlying layers where effects applied to the adjustment layer will work
Mask 2 is subtracted from the adjustment layer poking a hole in the effects
The fast Blur is added blurring only the bottom edge of the button
There you have it. An in depth tutorial on the rendering order in AE and how to use nesting and pre-comps to reorder effects to get what you want.

After Effects CC 2014 Trial Closing Immediately After Launch

Basically, I downloaded the trial for both after effects cc (2014) and media encoder cc (2014) but when the installation is finished, I open after effects cc 2014 and literally as soon as it loads up, it closes, and is not a running process anymore in the task manager...
Someone please help!!

GUYS I HAVE FOUND A FIX..... firstly, open the after effects cc render engine found at:
C:\Users\"user"\Desktop\Adobe After Effects CC 2014
and open the after effects render engine. If this does not open due to an error, close it, go to:
C:\Users\"user"\AppData\Roaming\Adobe\After Effects\13.1
and delete the file "Adobe After Effects 13.1 Win en_US Shortcuts" then, run the render engine again. Then, once the render engine opens successfully, you can now open after effects cc 2014 successfully.
I am so happy I have found this, and if you find this fix helpful, before sure to like and share to other people

After Effects CC 2014 Crashing with Magic Bullet Looks on Mac

Hi,
I recently installed the upgrade to the latest After Effects CC 2014 v13.0 and found the Magic Bullet Looks now causes After Effects to crash. I'm using MBL v2.5.2
I opened the Activity Monitor and noticed that whenever the crash occurs the Adobe QT32 Server is in a state of (Not Responding)
On a clip I can apply the MBL plugin with no problems and even if I am copying a previously set up version from a previous clip, it applies and renders without trouble. I can click "Edit" on the plugin controls, open up the MBL control window and make all the adjustments I need without any trouble. The issue is when I then click either "Finished" or "Cancel" to go back to After Effects. The program freezes and I get the spinning wheel of death for about ten seconds and the the whole thing, MBL and AE shut down.
I am running:
MacBook Pro
OS 10.9.4
Processor 2.3 GHz Intel Core i72.3 GHz Intel Core i7
Memory 8 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6750M 1024 MB
Cuda 6.0.54
The footage is Apple Quicktime ProRes HQ
I have Quicktime v10.3 installed and Quicktime Pro v7.6.6
I am at a loss as of how to fix or even work around this. Any help would be appreciated.
Thanks

There was a bug in MBL on Premiere CC 2014 that was causing crashing and lockups. Red Giant released an update quite quickly that so far seems to have fixed it for me. I know you're talking about AE but maybe there's some common code that was also fixed? As Rick says, have you checked the latest ver of MBL?

After Effects CC 2014 (13.0, 13.1, 13.1.1) and Yosemite RAM preview probleme

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