After Effects CC 2014 fails to load Quicktime Components.

After Effects CC 2014 fails to load Quicktime Components and unable to export or render .mov, .mp4 or any type of quicktime videos.
The application will launch and I can create and edit projects and comps but I am unable to render any type of movie files. I can render images sequences.
I have the latest version of Quicktime (10.3) and Quicktime Pro 7. Please let me know what I need to do to get AE CC 2014 to render movies.
Thank you.

Kevin,
I’ve reinstalled Adobe AfterEffects CC (version 12.2.1.5) and am still having the same issue with the failure to recognize Quicktime.
Can you assist?
John Luu
Art Director / Digital Marketer
1702 Washington Avenue
Houston, Texas 77007
Tel: 713-523-5711 ext. 208
Fax: 713-523-6083
[email protected]
www.axiom.us.com

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    10/20/14 10:18:43:234 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Action string for Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}  is install
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    10/20/14 10:18:43:365 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Custom action return code: 0
    10/20/14 10:18:43:365 | [INFO] |  | OOBE | DE |  |  |  | 531331 | :: END TIMER :: [System check :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 1 milliseconds (0.001 seconds)
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    10/20/14 10:18:43:495 | [INFO] |  | OOBE | DE |  |  |  | 531331 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}:  with operation install
    10/20/14 10:18:43:495 | [INFO] |  | OOBE | DE |  |  |  | 531331 | END InstallOperationsQueue Unordered operations
    10/20/14 10:18:43:495 | [INFO] |  | OOBE | DE |  |  |  | 531331 | BEGIN InstallOperationsQueue Ordered operations
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    10/20/14 10:18:43:495 | [INFO] |  | OOBE | DE |  |  |  | 531331 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}:  with operation install
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    10/20/14 10:18:43:509 | [INFO] |  | OOBE | DE |  |  |  | 531331 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}:  with operation remove
    10/20/14 10:18:43:509 | [INFO] |  | OOBE | DE |  |  |  | 531331 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}:  with operation repair
    10/20/14 10:18:43:509 | [INFO] |  | OOBE | DE |  |  |  | 531331 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}:  with operation install
    10/20/14 10:18:43:509 | [INFO] |  | OOBE | DE |  |  |  | 531331 | END InstallOperationsQueue Unordered operations
    10/20/14 10:18:43:509 | [INFO] |  | OOBE | DE |  |  |  | 531331 | BEGIN InstallOperationsQueue Ordered operations
    10/20/14 10:18:43:509 | [INFO] |  | OOBE | DE |  |  |  | 531331 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}:  with operation remove
    10/20/14 10:18:43:509 | [INFO] |  | OOBE | DE |  |  |  | 531331 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}:  with operation repair
    10/20/14 10:18:43:509 | [INFO] |  | OOBE | DE |  |  |  | 531331 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}:  with operation install
    10/20/14 10:18:43:509 | [INFO] |  | OOBE | DE |  |  |  | 531331 | END InstallOperationsQueue Ordered operations
    10/20/14 10:18:43:552 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Calling the custom action code for pre-remove for payload Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}
    10/20/14 10:18:43:552 | [INFO] |  | OOBE | DE |  |  |  | 531331 | ::START TIMER:: [Pre payload :{143C90E5-5321-4218-96CE-D419C7E672E4}]
    10/20/14 10:18:43:552 | [INFO] |  | OOBE | DE |  |  |  | 531331 | In PrePayloadUninstallProc
    10/20/14 10:18:43:552 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Custom action return code: 0
    10/20/14 10:18:43:552 | [INFO] |  | OOBE | DE |  |  |  | 531331 | :: END TIMER :: [Pre payload :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
    10/20/14 10:18:43:552 | [INFO] |  | OOBE | DE |  |  |  | 531331 | ::START TIMER:: [Payload Operation :{143C90E5-5321-4218-96CE-D419C7E672E4}]
    10/20/14 10:18:43:553 | [INFO] |  | OOBE | DE |  |  |  | 533660 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    10/20/14 10:18:43:553 | [INFO] |  | OOBE | DE |  |  |  | 533660 | Installer Operation: PayloadUninstaller
    10/20/14 10:18:43:553 | [INFO] |  | OOBE | DE |  |  |  | 533660 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    10/20/14 10:18:43:553 | [INFO] |  | OOBE | DE |  |  |  | 533660 | Session {C135CD0F-ED45-4935-9B71-9D02735BD274} modify request for AdobeCode: {143C90E5-5321-4218-96CE-D419C7E672E4}
    10/20/14 10:18:43:555 | [INFO] |  | OOBE | DE |  |  |  | 533660 | Effective AdobeCode for: {143C90E5-5321-4218-96CE-D419C7E672E4} is {143C90E5-5321-4218-96CE-D419C7E672E4}
    10/20/14 10:18:43:557 | [INFO] |  | OOBE | DE |  |  |  | 533660 | Payload Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
    10/20/14 10:18:56:633 | [INFO] |  | OOBE | DE |  |  |  | 533660 | CustomizedPatch property not found in database
    10/20/14 10:18:56:703 | [INFO] |  | OOBE | DE |  |  |  | 533660 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/{143C90E5-5321-4218-96CE-D419C7E672E4}.db
    10/20/14 10:18:57:516 | [INFO] |  | OOBE | DE |  |  |  | 533660 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/{143C90E5-5321-4218-96CE-D419C7E672E4}.db
    10/20/14 10:18:57:549 | [INFO] |  | OOBE | DE |  |  |  | 533660 | Physical payload uninstall result:0
    10/20/14 10:18:57:615 | [INFO] |  | OOBE | DE |  |  |  | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
    10/20/14 10:18:57:615 | [INFO] |  | OOBE | DE |  |  |  | 531331 | :: END TIMER :: [Payload Operation :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 14063 milliseconds (14.063 seconds) DTR = 11800.9 KBPS (11.5243 MBPS)
    10/20/14 10:18:57:824 | [INFO] |  | OOBE | DE |  |  |  | 531331 | User specified overrideFile:
    10/20/14 10:18:58:057 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Successfully updated the csu inventory for Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4} return values 0:0
    10/20/14 10:18:58:059 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Calling the custom action code for post-remove for payload Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}
    10/20/14 10:18:58:065 | [INFO] |  | OOBE | DE |  |  |  | 531331 | ::START TIMER:: [Post payload :{143C90E5-5321-4218-96CE-D419C7E672E4}]
    10/20/14 10:18:58:065 | [INFO] |  | OOBE | DE |  |  |  | 531331 | In PostPayloadUninstallProc
    10/20/14 10:18:58:065 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Custom action return code: 0
    10/20/14 10:18:58:065 | [INFO] |  | OOBE | DE |  |  |  | 531331 | :: END TIMER :: [Post payload :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 0 milliseconds (0 seconds)
    10/20/14 10:18:58:175 | [WARN] |  | OOBE | DE |  |  |  | 531331 | DW035: Patcher: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
    10/20/14 10:18:58:175 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Skipping payload Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} as payload is not cached
    10/20/14 10:18:58:679 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Calling the custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
    10/20/14 10:18:58:680 | [INFO] |  | OOBE | DE |  |  |  | 531331 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
    10/20/14 10:18:58:680 | [INFO] |  | OOBE | DE |  |  |  | 531331 | In PrePayloadInstallProc
    10/20/14 10:18:58:680 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Custom action return code: 0
    10/20/14 10:18:58:680 | [INFO] |  | OOBE | DE |  |  |  | 531331 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
    10/20/14 10:18:58:680 | [INFO] |  | OOBE | DE |  |  |  | 531331 | ::START TIMER:: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
    10/20/14 10:18:58:692 | [INFO] |  | OOBE | DE |  |  |  | 536201 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    10/20/14 10:18:58:692 | [INFO] |  | OOBE | DE |  |  |  | 536201 | Installer Operation: PayloadInstaller
    10/20/14 10:18:58:692 | [INFO] |  | OOBE | DE |  |  |  | 536201 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    10/20/14 10:18:58:692 | [INFO] |  | OOBE | DE |  |  |  | 536201 | Request to install payload
    10/20/14 10:18:58:724 | [INFO] |  | OOBE | DE |  |  |  | 536201 | Payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
    10/20/14 10:19:25:891 | [INFO] |  | OOBE | DE |  |  |  | 536201 | Extracting assets complete. Number assets: 1
    10/20/14 10:19:25:891 | [INFO] |  | OOBE | DE |  |  |  | 536201 | CustomizedPatch property not found in database
    10/20/14 10:19:25:891 | [INFO] |  | OOBE | DE |  |  |  | 536201 | Beginning installation for payload at /Users/global/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/paylo ads/AdobeAfterEffects13AllTrial-101014102412/Install.db
    10/20/14 10:19:26:279 | [ERROR] |  | OOBE | DE |  |  |  | 536201 | DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
    10/20/14 10:19:26:279 | [WARN] |  | OOBE | DE |  |  |  | 536201 | DW063: Command ARKCopySymlinkCommand failed.(Seq 212)
    10/20/14 10:19:26:279 | [INFO] |  | OOBE | DE |  |  |  | 536201 | Completing installation for payload at /Users/global/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/paylo ads/AdobeAfterEffects13AllTrial-101014102412/Install.db
    10/20/14 10:19:27:701 | [INFO] |  | OOBE | DE |  |  |  | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    10/20/14 10:19:27:701 | [INFO] |  | OOBE | DE |  |  |  | 531331 | :: END TIMER :: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 29022 milliseconds (29.022 seconds) DTR = 11.0261 KBPS (0.0107677 MBPS)
    10/20/14 10:19:27:702 | [INFO] |  | OOBE | DE |  |  |  | 531331 | User specified overrideFile:
    10/20/14 10:19:27:703 | [INFO] |  | OOBE | DE |  |  |  | 531331 | The csu inventory was not updated for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}, value of local var is -1
    10/20/14 10:19:27:703 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Calling the ROLLBACK custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
    10/20/14 10:19:27:703 | [INFO] |  | OOBE | DE |  |  |  | 531331 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
    10/20/14 10:19:27:703 | [INFO] |  | OOBE | DE |  |  |  | 531331 | In PrePayloadInstallProc
    10/20/14 10:19:27:703 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Custom action return code: 0
    10/20/14 10:19:27:703 | [INFO] |  | OOBE | DE |  |  |  | 531331 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
    10/20/14 10:19:28:180 | [INFO] |  | OOBE | DE |  |  |  | 531331 | No operation.  We're done:
    10/20/14 10:19:30:188 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Total components installed: 0
    10/20/14 10:19:30:188 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Total components repaired: 0
    10/20/14 10:19:30:188 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Successfully removed 1 component:
    10/20/14 10:19:30:188 | [INFO] |  | OOBE | DE |  |  |  | 531331 |  - Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial
    10/20/14 10:19:30:188 | [WARN] |  | OOBE | DE |  |  |  | 531331 | DW050: The following payload errors were found during install:
    10/20/14 10:19:30:188 | [WARN] |  | OOBE | DE |  |  |  | 531331 | DW050:  - Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll: Patch already installed
    10/20/14 10:19:30:188 | [WARN] |  | OOBE | DE |  |  |  | 531331 | DW050:  - Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial: Install failed
    10/20/14 10:19:30:188 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Call PostSession Custom Hook
    10/20/14 10:19:30:188 | [INFO] |  | OOBE | DE |  |  |  | 531331 | ::START TIMER:: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
    10/20/14 10:19:30:188 | [INFO] |  | OOBE | DE |  |  |  | 531331 | In InstallSessionCloseProc
    10/20/14 10:19:30:188 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Custom action return code: 0
    10/20/14 10:19:30:188 | [INFO] |  | OOBE | DE |  |  |  | 531331 | :: END TIMER :: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
    10/20/14 10:19:30:188 | [INFO] |  | OOBE | DE |  |  |  | 531331 | :: END TIMER :: [Total Timer] took 63003 milliseconds (63.003 seconds) DTR = 2626.1 KBPS (2.56455 MBPS)
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | -------------------------------------- Summary --------------------------------------
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 |  - 0 fatal error(s), 1 error(s)
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | OSX version: 10.10.0 
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 |
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | ----------- Payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} -----------
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 |
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Please search the above error string(s) to find when the error occurred.
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | These errors resulted in installer Exit Code mentioned below.
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | -------------------------------------------------------------------------------------
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 |
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Exit Code: 7 - Unable to complete Silent workflow.
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | END - Installer Session
    10/20/14 10:19:31:191 | [INFO] |  | OOBE | DE |  |  |  | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    You have a version conflict with the mochaAE folder in there. Run the cleaner tool and start from scratch.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

  • After Effects CC 2014 crashing on startup

    I downloaded the trial version of After Effects. By downloading it, it activated a 30-day trial. However, every time I try to start up the program, it gives me an error and crashes. I read on the forums issues about fonts and OpenGL, but it doesn't even give me detailed information on the crash. Anybody able to give me a bit of an assist on this? I use Adobe Design and Web Premium CS6 on my PC. I primarily use Sony Vegas for my video work, however I was sent a file on AE and rather than get in contact with the client to have them resend it in .veg, I figured I could download the trial and open it there. No such luck. I've finished the work, but now this AE issue is just bugging me. I am interested in trying it, but if I can't get into the trial, it really curbs my interest in the program.
    What exact version of After Effects? Include the minor version number---e.g., After Effects CC (12.2.1) or After Effects CS6 (11.0.4). Do not just say "After Effects with the latest updates" or "After Effects CC"; give the specific version number.
         After Effects CC 2014.2 (13.2)    (Creative Cloud says it is up to date, so I'm assuming it is 13.2)
    Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
         Yes. Creative Cloud says After Effects is up to date.
    What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
         Windows 7 Ultimate
    If you are getting error message(s), what is the full text of the error message(s)?
         After Effects error: Crash in progress. Last logged message was: <5640> <GPUManager> <2> Sniffer Result Code: 3
         After Effects can't continue: sorry, After Effects has crashed. For After Effects Help and Support, go to http://www.adobe.com/go/learn_ae_support. If you still can't resolve      the issue, please contact Adobe Technical Support (2).
         ( 0 :: 42 )
         [[Note that the last logged message number changes every time i try to open the program. <5696> <3564> <10968> <10884> and so on]]
    What were you doing when the problem occurred? What is the exact sequence of steps that you are taking?
         Happens whenever I open After Effects via Shortcut, Start Menu, Program Files, or through Creative Cloud
    Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
         Has never worked in the four days I have had the trial active
    Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number and sizes of connected monitors, number of disk drives, and how any external drives are connected.
         Windows 7 Ultimate
         ASUS Z87 Plus
         INTEL I7-4770K @ 3.50GHz
         NVIDIA GeForce GTX 760
         4x 4GB 2rx8 pc3-10600u
         2TB SATA III 7200 RPM 3.5" HARD DRIVE
         Coolmax Zu-800B 800 WATT PLUS POWER SUPPLY
         Corsair h100i Liquid Cooling
         No disk drives
         23" ASUS PB238Q Monitor
         No External Drives
         (Originally built as a gaming PC, it has instead turned into my primary work PC)
    What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
         NVidia GeForce 320.49
    Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
         None
    What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
         N/A
    Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2".
         QuickTime 7.7.6
    What other software are you running?
         None at the time of running AE
    Do you have any third-party effects or codecs installed?
         Not to my knowledge
    Are you using OpenGL features in After Effects?
         N/A
    Does the problem only happen with your final output, RAM preview, or both?
         N/A
    Are you using Render Multiple Frames Simultaneously multiprocessing?
         N/A
    Are you using the ray-traced 3D renderer?
         N/A
    If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.
         N/A

    Do you have Service Pack 1 for Windows 7? It's listed in the system requirements for CC 2014. If you don't have SP1, AE won't run.
    That GPU sniffer error message is usually what happens. This should be a simple fix! Of course, you should always take the normal precautions when updating an OS, but still...

  • After Effects CC 2014 - Rendering / saving project file to CS6

    Hello all,
    I'm writing here to try to understand the st**** decision to exclude mp4 and mpeg from the render possibilities from After Effects CC 2014. I would gladly go back to CS6 but as of now I have more than 40 hours of edited video project in CC 2014, which of course cannot save project files to CS6, which is another brilliant move by somebody in Adobe that has the title position of "the dude for giving ideas to p*** people off". Now the problem is this, if I choose to export just a single clip from my composition of course I cannot export it to a container and codec of my choosing since it cannot be exported to Media Encoder, and has to be done in After Effects or I have to make a composition for each and every file, in order to export it to to the Media Encoder.
    Now I ask you good people any way to move my projects back to CS6, remove this unusable piece of software and be over with it, I simply don't have the time to be toying around with Adobe's new found glory for Apple and exporting stuff to QuickTime, taking 3 times longer than mpeg. Tried with OpenSeasame and by just exporting an XML file but none work so if there is any other way please let me know.
    Good thing I only got 1 month and didn't pay for the whole year...
    Cheers,
    shorto

    Did you use any of the new features in either AE CC (the original one) or CC 2014?  If yes, you're kinda stuck.
    If no, you'd have to engage in a two-step process: backsave the AE CC 2014 project to AE CC, then open the project in AE CC and backsave to CS6.

  • After Effects CC (2014) MacPro Performance??

    I just installed the new After Effects CC (2014) on my 2013 MP with 2 D700s.  I am not noticing any significant difference from the previous version of AE.  GPUs are still showing as 2GB of VRAM (see below).  I dropped in a 5K (5120x2700) R3D clip into a 1080p comp, scaled to width and tried to move the playhead, let alone play and it is extremely sluggish (media is on a G-Raid).  Even at "low" debayer and 1/4 res I seem to max out at 20fps without ram previewing.  Mercury Transmit is off, both "Viewer Quality" options are set to "Faster".  Even with a 1080p ProResHQ file I can't get realtime playback without ram previewing.
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    Tim,
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    Thank you.  I was really hoping that the 2014 release would fix this, but understand that it is likely quite complicated and there are many other improvements/bug fixes that the team is working on.  Are there any updates on when this expected?  Is this effecting performance or just simply the readout in After Effects' GPU information.
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  • After Effects CC 2014 Trial Closing Immediately After Launch

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  • After Effects CC 2014 Crashing with Magic Bullet Looks on Mac

    Hi,
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  • After Effects cc 2014, problem: swf files not supported

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  • After Effects CC 2014,0 H264 Media export

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  • After Effects CC 2014 - Crash on launch

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    After Effects CC 2014 (13.2 or 13.0)
    I've instaled recent updates
    Windows 7 Home Premium
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    It isn't worked before.
    Ram = 8GB
    CPU Intel Core i5-2450M @ 2,50 GHz
    One monitor, disc drive.
    NVIDIA GeForce GT 525M
    I have the newest drivers.
    I have QuickTime (newest).
    I'm running skype/chrome like other software.
    I'm using OpenGL.
    I'm not using Ray Traced 3D,( because my After Effect don't work correctly).
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