After Effects CC and Premiere CC both crashing after CUDA 5.5.47

Both apps were working fine as of yesterday, and now neither will even startup after the latest CUDA update.
Running Mavericks 10.9.2, as well as the latest updated CC apps.
Please see the attached screenshots. Same things happens every time.
I should also note that reverting back to 5.5.28 fixes the problem immedeately in both After Effects and Premiere.

This morning I tried the update again... starting with this screen:
As you can see, it wants me to update from 5.5.28 (which is working fine right now), to 5.5.47. I then ran the update, so it now looks like this:
So now it's at 5.5.47. Interestingly enought the red "Update Required" text has disappeared. But guess what?? Everything is still crashing again. Have to roll back to 5.5.28, once again!!!

Similar Messages

  • Fix for crash in After Effects CS5 and Premiere Pro CS5 when Joesoft Hear audio enhancer installed

    After Effects CS5 and Premiere Pro CS5 both can crash due to a conflict with the Joesoft Hear audio enhancer.
    We've just gotten confirmation from Joesoft that they've released a beta version of Hear that doesn't conflict with After Effects CS5 and Premiere Pro CS5. We're recommending that our customers who also use Hear install the 1.0.5b2 (build 490) beta version of Hear.
    Let us know on this forum thread whether this solution works for you. We on the After Effects and Premiere Pro teams will monitor this thread for feedback, and we'll make sure that the folks at Joesoft get the information that they need, too.
    When reporting back, be sure to let us know whether you've installed the Premiere Pro CS5 (5.0.2) update and After Effects CS5 (10.0.1) update.

    After 2 days trying to get AE and Premiere past the mediacore initialization message, I finally stumbled on this little message.  Updating Hear definitely solves the problem!

  • After Effects CS6 and Premiere Pro CS6 not available for installation for 32-bit systems

    After Effects CS6 and Premiere Pro CS6 require a 64-bit operating system and processor to be installed and run.
    If you subscribe to Creative Cloud but use a 32-bit computer system, you will not be able to download and install Premiere Pro CS6 or After Effects CS6.
    This issue primarily affects users on the Windows operating system, since all supported versions of the Mac OSX operating system are able to run 64-bit applications.
    See this document for details:
    "64-bit Windows required for After Effects and Premiere Pro CS6"
    In general, you can only download and use applications for which your computer system meets the minimum system requirements.
    Premiere Pro system requirements
    After Effects system requirements

    Who's says that Microsoft can't debug?
    I used msconfig, first disabling startup items, -same result.
    Enabled all startup items, disabled all non-microsoft services - AE worked!
    I re-enabled each service in turn until AE crashed.
    The fault was related to an item for a video streaming device I have in my house.  It was Monsoon-multimedia's Vulkano Service.  Sometimes under the old name of Hava, this is an app that acts like a sling-box to send my Cable TV to my screen.  It does load a couple of virtual devices in device manager, and uses a proprietary codec.
    I uninstalled the vulkano streamer application and rebooted the external Vulkano device.  I reinstalled the Vulkano and verified it connected to the device and could stream.  Once it did, I tried AE again and IT WORKED!
    I wonder if simply rebooting the Vulkano would have fixed it.  Its like opening the garage door to turn on the refridgerator.
    Thanks for the help!
    Jim

  • Adobe After Effects CS6 and Premiere CS6 wont work on OS lion

    I just bought a teacher Edition of Adobe Production Premium. I installed the softwares on my Mac which is running OS Lion 10.8.2. Everything works except Adobe After Effects CS6 and Adobe Premiere CS6. It always start up with the splash page then a pop up window opens that reads unexpected error occured send to apple.
    I don't understand because Photoshop, illustrator and the other softwares worked fine.
    I have tried uninstalling, re-installing, re-starting and even tried to download the After Effects CS6 and Premiere CS6 on creative cloud thinking that maybe those on the web will be more updated to address the issue.
    But still I cant get it to work.
    Please help.

    Please refer : http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html

  • Photoshop Elements 12 and Premiere 12 both install, but neither of the Editors will launch.

    Photoshop Elements 12 and Premiere 12 both install, but neither of the Editors will launch.

    what os and what do you see when trying to start photoshop elements 12?

  • After Effects CS6 and Premiere Pro CS6 Long Startup and Application Hang

    Problem:
    After Effects and Premiere Pro CS5.5 and CS6 are very slow to start all of a sudden.  Around 5 minutes to get to/by the intro dialogue box.  For AE, the majority of the time is spent on the "initializing user interface." Then, if I can make a comp, and even a layer inside that comp, it will "Hang" if I attempt to open AE's General preferences for example (no preferences window ever comes up).  This "hang" is what the Event Viewer in windows calls it, with the faulting module being afterfx.exe.  Premiere is not much different.   It makes it to the new project window fast, but after setting project parameters and creating the first sequence, I can't get into the preferences either and the application hangs.  It is important to note that if I have another application open, like Chrome or Firefox for example at the time the application hangs, they will freeze as well.  As soon as I kill the Afterfx.exe process, they come back to life.
    I have read nearly all threads on the subject, and am struggling to find a solution:
    Deleted preferences folder under my username's appdata.
    Turned off Firewall (network traffic from dynamiclink, qtserver, etc was allowed, but what the hay)
    ran windows system file checker/malwarebytes/rkill/rootkit detection.
    checked for windows compatibility checkboxes under the file.
    Uninstalled Wacom Tablet drivers
    Disabled Aero
    Started with ctrl-alt-shift to delete pref.
    uninstalled video driver and replaced with one 6 months ago.
    uninstalled, reinstalled, and tested various quicktime versions back to version 7.69
    moved plugins folder
    moved opengl's plugin out of the folder temporarily
    Disabled all 3rd party codecs (xvid was the only one installed and for months)
    reinitialized default directshow filters
    checked for adobe font list (none found) and removed any fonts from 1 month ago to present.
    used msconfig to selective startup without other applications/services running.
    Uninstalled all adobe products, and reinstalled.
    I performed all of these in a systematic manner, trying to solve the problem.  None have fixed the problem.
    So it doesn't seem to be a network issue, a codec issue, a plugin issue, a driver issue, font issue, or conflicting application.  Any thoughts?
    System Info:
    PC Windows 7 pro 64-bit SP1
    Core i7 - 960 24GB ram
    AMD Radeon 6750  v12.10
    Adobe CS6 Master Collection

    Who's says that Microsoft can't debug?
    I used msconfig, first disabling startup items, -same result.
    Enabled all startup items, disabled all non-microsoft services - AE worked!
    I re-enabled each service in turn until AE crashed.
    The fault was related to an item for a video streaming device I have in my house.  It was Monsoon-multimedia's Vulkano Service.  Sometimes under the old name of Hava, this is an app that acts like a sling-box to send my Cable TV to my screen.  It does load a couple of virtual devices in device manager, and uses a proprietary codec.
    I uninstalled the vulkano streamer application and rebooted the external Vulkano device.  I reinstalled the Vulkano and verified it connected to the device and could stream.  Once it did, I tried AE again and IT WORKED!
    I wonder if simply rebooting the Vulkano would have fixed it.  Its like opening the garage door to turn on the refridgerator.
    Thanks for the help!
    Jim

  • After effects CS6 and premiere pro and adobe encoder crash when previewing profess 422 files, after upgrading to Mavericks

    I have tried all of the fixes and updates that adobe have to offer. They say that this is because of the change in QuickTIme that are causing the problem. Still looking for a fix. Please any help would be greatfully appreciated.

    I experienced this at one point.  Searching the WEB I saw suggestions that there was a problem with a recent version of Quicktime.  (I have no idea why the quicktime player would have an impact.)  However, reverting to an earlier version of Quicktime fixed the problem.  Search this board using quicktime as a search phase.  The quicktime web site allows you to download the earlier versions.  I'm not at my editing machine, but I believe that I am at version 7.5.2.

  • After Effects CC and Premiere Pro CC don't play well together on new Mac Pros

    Would love some insight from folks on this.   We have welcomed 2 new mac pros w dual D700's into our edit suites and have found an issue we need some help finding a work around for.
    With Creative Cloud we're used to rendering a large amount of graphics in After Effects, and while that's underway, our editors will often go on and work in Premiere on the edit.  Unfortunately, with the new Mac Pros After Effects render process seems to freeze up the moment we open Premiere and start to work.  Any fixes for this?  Special Memory allocation?  Patch?   I've heard the lack of Cuda might be the issue, but can't imagine Adobe would not support something that keeps their product running smoothly. 
    Please let us know and we are grateful and thank you in advance...
    [email protected]

    This forum is actually about the Cloud, not about using individual programs
    Once your program downloads and installs with no errors, you need the program forums
    If you start at the Forums Index http://forums.adobe.com/index.jspa
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
    http://forums.adobe.com/community/premiere
    or
    http://forums.adobe.com/community/aftereffects_general_discussion

  • Both elements 12 and premiere elements 12 crash and close when I click on edit - preferences - general

    Elements 12 organizer crashes and say it has to close when I click on edit, preferences, general.  Also, the text displayed on the organizer screen (such as the menu bar and the folder list in the sidebar) are so tiny I almost need a magnifying glass to read the words.  How can I enlarge the font of the text?  What do I need to do to resolve the oraganizer crashing and closing problem?

    Donald
    The Premiere Elements 12 Help PDF
    http://help.adobe.com/archive/en/premiere-elements/12/premiere-elements_reference.pdf
    You cannot import Premiere Elements Windows project files (prel) into a Mac version and vice versa. That I am sure on.
    Files with the Mac preferred .mov and .mp4 should be expected to import.
    The rest that you mention are probably under the should import but may need conversion, like mpg to mov.
    But you need to make the distinction between files that will not import because of file properties versus how you
    are importing the files into the project. What happens if you transfer some copies of your media stored to the external drive
    to wherever one saves video to in Mac and then try to import the media into the project from there.
    More later.
    ATR

  • Safari and Setting apps both crashing??

    Hello - all of a sudden, my iPhone 5 (running the latest version of iOS6) has developed a rather alarming and pretty serious-seeming problem with Safari. Any attempt to open the bookmarks results in an instant crash. If I then try to swich off iCloud synching for Safari, the Settings app also crashes, regardless of whether I choose to keep or delete the Safari data on my iPhone when offered the choice. When I reopen the Settings app, Safari synching for iCloud is still shown as being 'on', even though I have just switched it off (before it crashed). Restaring my iPhone and restoring it from backup in iTunes have both had no effect. I am now at something of a loss. Any pointers gratefully received!

    Try closing all your open apps and resetting the device.

  • Firefox and Sea monkey both crash on opening and can't find preference file

    I am using Mac Os X 10.5.8 and the latest versions of Sea Monkey and Firefox. Sea Monkey crashed while trying to access a conference. Now Sea Monkey crashes every time I try to open it as does Firefox.
    I suspect there is a corrupt preference file that both are trying to access but I can't find it. I've looked at some online places that suggest various plist files in the Library/preferences folder but there is nothing there under mozilla or firefox type names or one called com.apple.internetconfig.plist that was also suggested.

    Yay, solved it. Dances. The conference I was trying to access installed a plugin called WebEx.plugin. I removed this and both now work fine.

  • MacBook Pro 13 inch (mid 2012) v MacBook Pro 15 inch (mid 2014) for After Effects and Premiere

    Hi everyone,
    I'm interested in working with After Effects CS6 and Premiere CS6 probably creating quite heavily layered files and experimenting with and combining effects. (I also work with Photoshop and Illustrator.)
    My workplace allows me to use a 2.5 GHz Intel Dual Core i5 / MacBook Pro 13 inch (mid 2012, non retina) with hard disk and integrated graphics card (Intel HD Graphics 4000 512MB). I understand this Mac can be maxed out at 16GB of RAM. (Official Apple specs I realise say 8GB RAM is the max for this computer but I've looked into this thoroughly and have confirmed that 16GB is in fact possible.)
    I'm considering purchasing one of the new Haswell based MacBook Pro (mid 2014) models for myself.
    If I do, I'll get the retina 15 inch / Intel Quad Core i7 / 16GB RAM / Intel Iris Pro Graphics / NVIDIA GeForce GT 750M / 1TB Flash Storage.
    I realise there is a big difference between these two machines in terms of their specs - the 15 inch with the dedicated GPU will be far more suited to motion graphics work than the lower spec machine with integrated graphics card.
    Currently, my understanding is that After Effects CS6 and Premiere CS6 do not support the NVIDIA GeForce GT 750M but from research on the net I believe it's possible to add this video card to the list of supported cards within the respective applications, forcing them to recognise and use it.
    Having read about the upcoming Broadwell chip, which I think may be capable of supporting 32GB RAM (possibly coming in Q2 2015 from the various websites I've visited) I wonder if it is worth holding off my purchase, and maxing out my older 13 inch laptop in order to run After Effects and Premiere for the time being.
    If I waited for Broadwell based 15 inch MacBooks I think its likely they'll be expandable to 32GB RAM, making the computer a better long term investment.
    eg if Adobe increase minimum/recommended memory requirements for their software in the next few years. While I don't know for sure this will happen, it does seem quite likely at some stage. The 2014 15 inch MacBook - while an excellent computer at the moment - could potentially be slightly limited with regard to future Adobe software releases as its max RAM is 16GB.
    I realise I could potentially look at a high end iMac if memory is a concern, but I prefer the portability of a laptop so I'm restricting myself to portable options for the moment.
    What I'm wondering is -
    If I install the 13 inch 2.5GHz i5 laptop with 16GB RAM as is possible, how would it perform when running After Effects and Premiere? It currently has 4GB and it very quickly runs out of memory meaning playback of goes very slowly when previewing complex files in the timeline. This necessitates rendering of small test sections of the timeline to see it at the correct frame rate. Would the move from 4GB RAM to 16GB RAM give me a noticeable improvement in this regard? If so then this is tempting as I don't have to pay for it - I think my workplace will cover the cost of extra RAM. And then I can wait till next year to buy my own high end laptop.
    The 15 inch 2.8GHz i7 quad processor has Iris Pro and dedicated NVIDIA GeForce GT750M with 2GB RAM. I would be paying the full cost myself.
    I realise rendering would be faster with this Mac but would I see a noticeable improvement over the maxed out 13 inch laptop when previewing multi layered After Effects and Premiere compositions / sequences within the timeline? I like the idea of being able to preview footage in real time as I'm editing as it saves time and I think it makes the process easier generally.
    Any thoughts welcome and thanks very much in advance for your time and advice.
    Kind regards,
    John

    "It currently has 4GB and it very quickly runs out of memory meaning playback of goes very slowly when previewing complex files in the timeline."
    "In this case yes, I can most certainly see a performance increase as your machine is still not too old and a RAM increase will help it for sure I just can't tell you by how much.
    I own the same machine as yours (except for mine having 2.9ghz and i7, and 8GB of ram) so I think it's safe to say for me that the RAM increase will help you for sure."
    That statement of mine answers your question you just asked

  • Mail on MBA and iMac both crash on startup

    Mail on my iMac and Macbook air both crash on startup. Both are on OS X 10.9.2. I have tried deleting and rebuilding the accounts, deleting library/containers/com.apple.mail which gets mail to work for about 10 minutes and then it starts crashing again. I have disabled all the gmail accounts and left just iCloud active but it still crashes. I don't know what else to do. Below is the crash log:
    Process:         Mail [16403]
    Path:            /Applications/Mail.app/Contents/MacOS/Mail
    Identifier:      com.apple.mail
    Version:         7.2 (1874)
    Build Info:      Mail-1874000000000000~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [185]
    Responsible:     Mail [16403]
    User ID:         502
    Date/Time:       2014-03-26 10:57:44.536 -0400
    OS Version:      Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Anonymous UUID:  A35CCE12-454D-CA98-F3D5-C4E317E5CA7A
    Sleep/Wake UUID: 6C6FA30B-64A0-43B1-BF2E-1355191DF752
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFNumber length]: unrecognized selector sent to instance 0x137'
    abort() called
    terminating with uncaught exception of type NSException

    in the identity dialog expand the trust settings and there will be an option to set it to always trust that certificate. then it will never ask again.

  • HT4913 My laptop and iPhone both crashed I have lost all my music contacts everything is there a way to get any of it back on my new iPhone ?

    My laptop and my iPhone both crashed I have lost all my contacts music and pictures is there anyway of getting any of it back for my new iPhone 4S

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to put everything back.
    If for some reason you have failed to backup, tehn you can redownload some itunes purchases in some countries.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Everything else is gone, if you have failed to backup or sync it to icloud or some other cloud service.

  • Premiere Pro CC Crashes on startup

    Hi, I'm using a Mac OS X 10.9.2, and premiere pro keeps crashing every time I try to start up today. The other creative cloud programs all work, just premiere pro. There are no updates as far as I can tell. I've tried restarting. Any suggestions?

    johnEight,
    Your Prefs to the trash worked here.. I though i had done that, but i guess i didn't trash all the Adobe Prefs, only the Premiere Pro ones.
    There must be a hidden pref in ther somewhere.. at this point, It doesn't matter, Adobe PPro CC works. now i'll check to see if my CS6 works.
    As a side, i didn't remove all the files from the Application Support. That one woories me, as those files are supposed to be dependent ont he user settings, (like PRefs) those are what the program needs to run. I guess if you're reistalling at this point, it doesn't hurt. I just didn't want to reset everything.. But i guess i may have anyway by thrashing all the prefs.. Uh boy..
    Thanks anyway..

Maybe you are looking for

  • There was a problem reading the document (20). and (14).

    Do you know what the error numbers mean??, i've checked with version 10.0.0, 10.1.2, 10.1.7 y 10.1.9 the messages displays when i open practically any document, the documents themselves don't seem affected with those messages, i just click ok on the

  • Sorry to ask a popular question but....I keep losing internet connection...

    Afternoon, I recently bought an iMac (about a month ago) - I am quite new to the Mac world and have posted a couple of questions previously. I am using Mac OS X version 10.7.2 - 2.5 GHz Intel Core i5 (although I'm sure you can see that from here?) I

  • 3G iPod Shows up on Desktop but not in iTunes

    I am having the same problem with my 3G iPod. It has been working flawlessly for many years but I tried to mount it and update my songs and it will show up on the desktop but not in iTunes. It does show up in the system profiler. I reset the iPod via

  • Deleting confirmation not possible for particular PO item.

    Dear experts, we are on an SRM 5.0 server 550 with a classic scenario. We are experiencing some problems when deleting confirmations on 1 certain process. case: - puchase order created with 1 item (10 pieces) - confirmation was created for 5 pieces.

  • 6120XP was included in the B series blade drive?

    As I read hcl, know that windows 2003 can not be installed on the b200m2. I re-installed 2008 r2 on b200m2 but after the installation,device Manager shows the chipset installed, And the process did not load LSI sas driver. This is completely differen