After Effects CC Update Error

When I go to update AE CC I get the error below:
Adobe After Effects CC (12.1) update
Installation failed. Error Code: U44M1P7
Not sure what I need to do to resolve this issue.

Try the direct download for the update from this page (it's listed as version 12.1 underneath CS3).
For the curious, I found that page via the link on this page.

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After Effects CS6 Update fails with the code (U43M1D204)

I was just downloading and installing the latest updates on both my windows workstation and my Apple MBP. Everything went fine on the windows machine but I keep getting the following error when my MBP attempts to update After Effects CS6:
Update Failed
The download appears corrupted. Please try again after a few minutes.
(U43M1D204)
I am running the latest version of Yosemite (10.10.2). Is there some half downloaded file I can delete to make this work? I've waited. I've rebooted. I'm VERY reluctant to delete my current installation of CS6 if this is what is required. I'm an instructor at a local community college. The college currently only runs CS6. I teach an animation class that uses After Effects and as such I need CS6 working on my MBP. If this update is non critical I'll just let it ride. Oh, yea and I also keep AE CC and AE CC 2014 for no other reason than I can take a students CC 2014 file all the way back to CS6 so they can work in class. I'm guessing I'll need to add CC 2015 or what ever they call it so I will have 4 installations of AE just to do file conversions..... but that is another thread.
Any help on the current install issue would be appreciated

rimcrazyph wrote:
If this update is non critical I'll just let it ride.
What update is it? What current version of CS6 do you have?
It may be a permissions thing. Mac OSX goes all screwy in the permissions whenever it updates. Try fixing that first. fixing permissions problem that impedes start of Adobe applications

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How to resolve After Effects CC 2014 error:

how to resolve After Effects CC 2014 error: Could not create the file '/Users/User/Library/Preferences/Adobe/After Effects/13.0/dummy'.
Every time I try launch any of my CC programs, i keep getting this error message, has anyone come across this before?
I tried uninstalling and but still got the same error after the reinstalling

fixing permissions problem that impedes start of Adobe applications

After Effects CC Update Issues

I was wondering, if any other customers were having issues with After Effects CC updating? When I've attempted to do the update through the cloud. There is a pop up window that says, " Unable to extract the downloaded files. Press Retry to download again. (U44M1I210)". What does this code mean?

Hi Predacon757,
You can try to update the application by installing the 12.2 Patch from teh Adobe Website.
mentioned below are the links for windows & MAC.
For windows
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5705
For MAC
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5704
If you are not able to install the updates even through the patch then try removing the Adobe extension manager & then re run the patch. Also you can try running the patch in the root account in MAC or the hidden admin account in windows.
Thanks

After Effects wont open error message

Hello.
My After effects wont open. I've read many forums and info that others have written about it not opening. Stuff about erasing fonts, deactivating fonts, then also, finding folders /Library/Application Support/Adobe/Common/Plug-ins/CS4/MediaCore---> which was empty and had nothing to erase or do anything with http://forums.creativecow.net/thread/2/973961 ...Still nothing.
this is the error.
Last log message was: <140735190438672> <EAMountPoints> <0> Error: mount point list is empty
My computer is a brand new mac book pro. Tip Top of the line. Not sure what other details i should give.
Thanks for any help you can offer.
UGH boooo
thanks
L

I saw that there were a series of questions i need to answer in order to get the right answers.
What exact version of After Effects? Include the minor version number (e.g., After Effects CS5.5 with the 10.5.1 update). Do not just say "After Effects with the latest updates"; give the specific version number.
12.2 - after effects CC - CS6
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
yes. i even uninstalled and reinstalled the newest...again.
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Mac OSX 10.9.1
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number of disk drives, and how any external drives are connected.
2.3 GHZ Intel Core i716GB 1600 MHZ DDR3Macintosh HDprocessor #: 1Zero external drives connected.I use my local connection with my desktop to share files. Model Name: MacBook Pro Model Identifier: MacBookPro11,3 Processor Name: Intel Core i7 Processor Speed: 2.3 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 16 GB
What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
Graphics NVIDIA GeForce GT 750M 2048 MBInstalled CUDA
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
NO
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
If you are getting error message(s), what is the full text of the error message(s)?
Last log message was: <140735190438672> <EAMountPoints> <0> Error: mount point list is empty.Generating crash log, which may take a few minutes. although there is another window that says A LOT MORE!!
What were you doing when the problem occurred?
trying to open it.
Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
It has worked for about 4 or 5 days. It was even working when i was doing the same action prior to the last time it stopped working. I was uploading a file from my other computers file. Which i had done many times throughout the day. As i work on one computer and when i have to leave and bring my laptop with me i do so. Because i work on my computer all day long. Desktop or laptop.
Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2".
10.3
What other software are you running?
iWork - Numbers
Do you have any third-party effects or codecs installed?
Yes. I've since deleted them but i'm not sure where else to find the files if they're still around. ?
Are you using OpenGL features in After Effects?
Not sure i know what that is?
Does the problem only happen with your final output, RAM preview, or both?
its just not opening
Are you using Render Multiple Frames Simultaneously multiprocessing?
if that is the Double line play button then yes.
Are you using the ray-traced 3D renderer?
Not sure what that is.
If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.
What is the exact sequence of steps that you are taking?
Thanks for any help you can give me:)
L

After Effects CS5.5 Error Rendering known clean project even after Reinstall and after System Restore

I've been getting frequent, but not consistent, errors during rendering AE CS5.5 projects with lots of 3D layers and lights. I have gone back to a known clean project to confirm the issue isn't with a particular project. The error is usually an error invoking the advanced 3D render engine. This is sometimes followed by a bad tracked memory id popup. But sometimes the program just hangs up.
My System:
i7 [email protected]
24GB RAM
Windows 7 professional 64 bit SP1
NVidia Geforce GTX 570
I have trashed the preferences, cleaned the cache, turned off rendering multiple frames, deleted Open GL, updated the graphics card drivers and even tried reverting to old graphics card drivers. Window's Memory Diagnostic Tool didn't find any problems. System File Checker Tool didn't find any corrupt files. My system drive is not fragmented. I have reinstalled AE, reinstalled all of CS5.5, and did a system restore to a known working point (both with and without doing the Windows updates that have occurred since the restore point). None of this fixed the problem.
I have tried the script BG Renderer to render in the background. I have consistently gotten the following error running the script, which I'm hoping will be a clue:
"aerender ERROR An existing connection was forcible closed by the remote host.
:Unable to receive at line 314
aerender ERROR: After Effects can not render for aerender. Another instance of aerender, or another script, may be running; or, AE may be waiting for a response from a modal dialog, or for a render to complete. Try running aerender without the - reuse flag to invoke a separate instance of After Effects."
The first two times I tried to render with BG Renderer, the error came right after closing AE. But I still got the same error if I left AE open and just sat and watched.
Any help is appreciated.

Update: I believe I have discovered the problem! It was a bad RAM stick. Windows Memory Diagnostic tool found nothing wrong, and nothing in my system seemed to be effected other than the ability to render complex AE projects with 3D layers. After a complete system restore to a known working point failed to help, I opened up the machine. Finding nothing loose, I methodically tested all the memory sticks to find the culprit. Everything is running smoothly now, albeit on less RAM.

After Effects CC "Updates could not be applied, Updates have been suppressed by the administrator"

MacBook Pro
Processor 2.4 GHz Intel Core i7
Memory 8 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software OS X 10.9.2 (13C64)
I am the administrator of this machine with complete and full access.
Situation:
I tried to open After Effects and received this notification:
I then proceeded to uninstall AE CC and reinstall using the Adobe CC Desktop App.
Upon trying to reopen AE, I received the same message.
I then started googling to troubleshoot and came upon this update:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5735&fileID=5749
Downloaded and proceeded to install which then brought up this issue:
Which then lead me to doing more troubleshooting via google. I found this solution:
http://forums.adobe.com/thread/1369476
which suggests that I:
Delete or rename the <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
NOTE: The file path works up until you get to the folder AAMUpdaterInventory. The folder is wrong. It is AAMUpdater (at least on my mac).
None the less, I proceed and delete the file.
I try reinstalling:
Adobe After Effects CC (12.2.1) update
And get the same message as before (shown above)
I RETRY the same solution but this time rename it. Same resulting error.
I RETRY the same solution but this time utilize the terminal to find the file and delete it (per this suggestion: http://forums.adobe.com/message/5878107)
Terminal can't find the files (for either spellings of AAMUpdaterInventory / AAMUpdater).
Further troubleshooting and I follow this solution:
http://blogs.adobe.com/kevinmonahan/2014/02/12/prevent-crash-on-export-with-premiere-pro-c c-adobe-media-encoder-cc/
I uninstall and reinstall the Adobe CC desktop app.
Run the program. Doesn't work.
Run the update. Same Error.
I contact Adobe Customer Support. I end up in a screen share with some Adobe representative with his previous customers computer screen still open in the screen share program, basically showing me everything on her computer... and the agent sits there pretty much helpless blaming her for 15 minutes. Clearly helpful. (breach of security?)
I have literally tried every avenue of troubleshooting to resolve this and it's beginning to seem hopeless.
Who's got some useful solutions for me?

Process:         After Effects [1752]
Path:            /Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After Effects
Identifier:      com.adobe.AfterEffects
Version:         12.0 (12.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [400]
Responsible:     After Effects [1752]
User ID:         1115053041
Date/Time:       2014-04-22 12:35:21.115 -0700
OS Version:      Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: E0811F87-6ECC-6EB8-414F-5D27B9C93261
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000000f
VM Regions Near 0xf:
-->
    __TEXT 0000000100000000-0000000100004000 [ 16K] r-x/rwx SM=COW /Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After Effects
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libc++abi.dylib                0x00007fff94b8a774 __cxxabiv1::__si_class_type_info::has_unambiguous_public_base(__cxxabiv1::__dynamic_cast_ info*, void*, int) const + 0
1   liboptix.1.dylib                0x000000010f812017 __dynamic_cast + 119
2   COR.dylib                           0x00000001017db0b3 CORp_InitBIB(bool) + 1075
3   com.adobe.AfterEffectsLib.framework     0x000000010031c61f unsigned int U_RegisterExceptionTranslator<bool (*)(std::exception*, int*)>(bool (*)(std::exception*, int*)) + 351
4   U.dylib                                 0x0000000102e36491 U_TranslateAndReportException(std::exception&) + 273
5   FILE.dylib                           0x000000010186fc38 FILE_Create + 472
6   com.adobe.AfterEffectsLib.framework     0x0000000100233881 CEggApp::GetWorkspaceDirs(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) const + 545
7   com.adobe.AfterEffectsLib.framework     0x000000010025f6cd CEggApp::BirthWorkspaceMgr() + 77
8   com.adobe.AfterEffectsLib.framework     0x00000001002652ad CEggApp::IEggApp(bool, bool) + 861
9   com.adobe.AfterEffectsLib.framework     0x000000010024cca2 CEggApp::CEggApp(bool, bool, int) + 1154
10 com.adobe.AfterEffectsLib.framework   0x00000001002735ec MainMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, void**, int, int, int) + 1052
11 com.adobe.AfterEffectsLib.framework   0x000000010027319b EggMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, int) + 59
12 com.adobe.AfterEffects                0x00000001000039b7 main + 1927
13 com.adobe.AfterEffects                0x0000000100003224 start + 52

After Effects CC (2014) Error "I need some serious help right now!"

I wanted to create a Superman opening title sequence from After Effects CC (2014). So, I decided to download it from Creative Cloud and put the new "amtlib.framework" file on package contents in the "Framework" folder. I open the application and I get this error.
Then, this other error popped up.
That's where I'm at right now. So, a few questions come to mind.
1. Should I open it in trial mode and quit out of it and then add the "amtlib.framework" file to "Framework" or will it just open and give me the same errors?
2. Do I have to turn off my Wi-Fi and then open the application?
3. Do I have to get the updates first?
Anyone who knows what to do with this issue, I would appreciate it. Don't give me BS answers and don't tell me that I have to update from Mavericks to Yosemite, because I have no interest in Yosemite.
Before I forget, here's info on my MacBook for those wondering.
This is an old laptop I had in the last week of January of 2011. I upgraded it to OS X Lion to Mavericks on 2014. I'm still on Mavericks.
Anyways, some answers and guidance would be great so I can fix the issue and move on.

This is an old laptop
Yes, it is. And with an unsuitable processor and insufficient graphics memory at that. This will never work. You can only download an older version of AE as a trial.
Mylenium

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I recently bought and installed adobe creative master collection cs4. My computer isn't the best...but i made it meet the minumum requirement nessecary to run the programs.
Anyway,more to the point.
Every program seems to work apart from adobe after effects, i was looking forward to using that one.
When i open it, i have to minimise all other windows, or it won't load, all i hear is the good old MS "beep error sound".
about 1/10 times it will come up with an error, i don't remember exactly but something along the lines of this.
"another instance is being used in distiller. this instance will not continue".
Any Ideas, it's probably something simple i know
P.S-I installed all the updates nessecary, at 1st it was running, but i made a few clicks and it closed itself, now it refuses to run, i have uninstalled and re-installed it. it gets to installing the media core and stops.

Another app (some older Adobe software, presumably) is having a hold on your shared PDF libraries or the Adobe font system, which AE also needs to deal with vector files or legacy PostScript fonts. The quick, but unelegant solution is to terminate those programs/ services (Acrobat quick starter for instance) by killing their process in task manager, the long-term solution would be to straighten out that mess and get a handle on which program does what. My colelcted whisdom on that just published a few days ago:
http://blog.myleniumstuff.de/?p=768
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Say hello to everyone.
Now i'm very tired and irritated about upgrading after effects cs6. Because my mac version is mac os x 10.9.5, mavericks so have to upgrade After Effects cs6.
BUT, only upgrade version 11.04 installed, and the others (11.01/ 11.02/ 11.03) still not installed and have an error message : the error code is U44M2P7.
What is this code mean and what should i do next?

If you have 11.0.4 installed, you have everything in 11.0.1, 11.0.2., and 11.0.3
There is no reason to install any update other than 11.0.4

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My computer specs:
OS: Windows 7 Ultimate (64 bit)
System Rating: 5.3
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RAM: 8.0 GB
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I wish I knew an easy answer to your problem. I haven't had to deal with Windows errors for several years now, but back in the day when I was working primarily on Windows machines I kept a system backup of the OS in a disk image using Norton Ghost. There are also probably other backup / restore options out there that work just as well.
When I got into one of these "can't seem to solve it" scenarios, I simply restored the system OS using a good disk image from my latest clean install of just the OS and core programs. This took less than an hour and gave me a clean place to start, run the latest system updates, then install my critical apps. Once I had a clean install of my primary apps I ran another system backup using Ghost. Now you've got two clean places to bounce back to in case of a major system failure. Using the disk image you can be back up and running in about an hour no matter what happens.
The key to making this work quickly is to keep all your work on something other than the Boot drive. If you don't have a separate backup of your work then the a restore from the disk image could take much longer. Either way, it's a much better solution than spending the better part of a couple of days reformatting the boot drive and re-installing the OS and all the programs from scratch.

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I have all programs updated.
PC Specs:
i7 930 @ 2.8GHz
12GB RAM
Nvidia GTX 570
Windows 7 Proffesional 64bit
Thanks in advance guys!

What does "randomly" mean? What do you do, when the issue appears? Do you run games before? Use other programs? Also check the Event Viewer for the exact cause...
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I just update to Mavericks last night and today when I tried to open after effects, it tells me my version of operating system is not compatible with AE. I looked up google to find a remedy for this solution. I then came across the update of 11.0.3 from adobe site, aswel as the 12.0.1, but found no luck. It wont let me update it and gives me an error number
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If that doesn't work, uninstall After Effects CS6, restart your computer, reinstall After Effects CS6 (11.0.0), and then do the three steps above again.

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