After Effects cs6 crashes when scrubbing through the timeline. What do I do?

So whenever I scrubb through the timeline of my footage after effects will freeze, then crash. It happens everytime. Before I got the full version of After Effects and only had the trial, this would never happen. But once I got the full version it happensall the time. If someone could please help me it would be most appreciated. I am on a Windows 7 Home with 8gb of ram. My version of after effects is 11.0.4

We need to know a lot more to help you. Please provide answers to the questions listed here:
http://forums.adobe.com/thread/961743

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How can I get real time updates in multiple views when scrubbing through the timeline?

I am using After Effects CS 5.5 on Windows 7. When I use the mouse to click / drag / scroll through the timeline, one view updates in real time, this is great! If I open a second view, it only updates that view when I finish scrolling.
I would like to be able to scroll back and forth through the timeline, and have two different compositions update in real time (live update)?
Is this possible?
Thank you!

The long answer is: No. It's not even a performance issue, it's how AE evaluates time, since time is fluid and can be mangled in a million ways from time-remapping to expressions...
Mylenium

After Effects CS6 crashes when I attempt to change output destination

The name of the thread says it all, any suggestions?

Your post is not much use to anyone. You are not telling us anything about your operating system, storage locations, output settings and whatever else may be relevant. The magic sauce is all in the details, not a generic assumption that this would be some bug or known issue.
Mylenium

After Effects CS6 Crashing on Win 7 x64 HP z620 Workstation

After Effects CS6 crashes when loading UI interface, I have use CS tool to remove software, completed a clean install and still the same issue. I'm using a HP z620 with 24 cores 12Gig RAM Nvidia Quadro 4000 video card. These spec are well above the requirements for the software. I have also cleared the perfs folder as well. BTW when it also happens when I use any of the CS6 Master Collection software. Could someone please help with this

I know this doesnt help you figure out whats wrong, but its to let you know that a similar system (Z820, 64GB ram, Nvidia GTX 570) has no problem loading After Effects CS6.
I would suggest a complete uninstall using the Adobe Cleaner software and a reinstal of the Creative Suite.
http://www.adobe.com/support/contact/cscleanertool.html

After Effects CS5 crashes when I make a selection in the destination field of BCC Morph plug-in

Steps to reproduce bug:
1.Open AE
2.Create a composition
3.Import photos (.png)
4.Put photos on timeline
5. Add BCC Morph from Effects&Presets BCC7 OpenGL to first photo on timeline
6. Select Source Unwarped in Render Mode field
7. Select 2nd photo in Destination field
Results: AE crashes
Error messages displayed for several attempts:
A.Crash occurred while invoking effect plug-in BCC last logged message 4424, 4604
B.Crash in progress. Last logged message was : <5000> <DynamicLink><5> C:\ Program Files (x86) \Common Files\Adobe\dynamiclink/CS5/dynamiclinkmanager.exe
C. AE can't continue: sorry AE has crashed. See www.adobe.com/support/products/aftereffects.html for know issues (0 :: 42)
Expected results:
Able to continue selecting options (setup the duration of the Morph by adding a key frame using the Key Marker)
What I've tried so far:
- I verified I have the latest version of After Effects
- I Removed the OpenGL plug-in from the After Effects plug-ins folder and After Effect still crashed
- My PC meets the minimum requirements for After Effects
- My video card driver is the most current the manufacture has available to date
Video information: NVIDIA, GeForce GTX 480, driver ver 266.58
Prod Name: After Effects CS5
Prod Ver: 10.0.1.19
OS: Windows 7
OS Ver: 64-bit
DirX: 11
BCC ver: 7.0.7.200
Processor: Intel(R) Core(TM) i7 CPU
Memory: 6.00 GB

Sorry, but you are at the wrong forum; this one is only for disc
ussions on the forums themselves. The After Effects forums is here:
http://forums.adobe.com/community/aftereffects_general_discussion

After Effects CS6 Crashed.....How do I resolve this issue?

After Effects CS6 Crashed.....How do I resolve this issue?
After Effects error: crash in progress
last logged message 3692 ae.blitpipe 2 making new contact
All input would be appreciated...
Thanks
Kittens Con Pistolas Films

After Effects Crashed.....
Her is the information that I have.
HP Elite Book 8440P
Windows 7 Professional
Memory 8.00 GB Ram
Processor: Intel (r) Core (Tm) I7 CPU
Service Pack 1
1 Disk Drive
No External Drives
System Type: 64 Bit Operating System
Pro Tools Express version 10
What was I doing? Creating 2 word Text Animation and using 1 Effect.
I can not acces Adobe CS6.
Here is the Problem:
Original Error Message:
After Effects Error: Crash in Progress.
Last Logged Message was <3692>
<AE.blitpipe> <2> Making New Contact
After Effects can't continue: Sorry, After Effects has crashed. For After Effects Help and Support,
go to http://www.adobe.com/go/learn_AE_Support.
If you still can't resolve the issue, Please contact Adobe Technical Support (2) (0:42)
Before quiting, you have one chance to save your project.
(don't use the same name as the original)
New Error Messages:
After Effects Error: Crash in Progress
Last Logged Message was <6696> <5452> <6748>
I can not take a screen shot, nor, can I keep the AE up when I save, or cancel, before quiting.
Any and all assistance would be appreciated.

After Effects CS6 crashes, causing my iMac to restart

After Effects CS6 crashes, causing my iMac to restart.
I want to buy AE CS6, so I downloaded the 30-day trial version.
I followed all the instructions to install it properly and followed several tutorials to optimize it for my computer.
This is what I use:
iMac 27''
CPU:
3,2 GHz Intel Core i3
memory:
16 GB 1333 MHz DDR3
archive:
1 TB
graphics card:
ATI Radeon HD 5670 512 MB
operating system:
OS X 10.8.2 (12C60)
we are filming with:
Canon 5D Mark II
File format:
QuickTime (.mov)
Based on everything I've read, my iMac has all the system prerequisites to use AE, and all the other programs that I use for video and audio recording and editing ( Final Cut X, Logic Pro, Pro Tools, Photoshop CS6, etc. ), work perfectly, run smoothly and never crash.
After Effects CS6 crashes constantly, causing the computer to restart. It seems to run smoothly, then I start a render and it crashes; or I start a color correction with Curves and it crashes. Each and every time the computer restarts by itself.
I've tried rendering smaller portions of video at a time, sometimes it finishes the rendering, sometimes not.
Hope somebody can help me! Thanks.
Hilary

Your post is not much use to anyone. You are not telling us anything about your operating system, storage locations, output settings and whatever else may be relevant. The magic sauce is all in the details, not a generic assumption that this would be some bug or known issue.
Mylenium

AE CS6 Crashing when scrubbing .mxf footage

Hi everyone,
I am using native .mxf - MPEG-2 HD footage shot with a Canon XF300, and nearly every time I place it in the timeline or or viewer and scrub AE freezes and crashes. Non mxf footage doesn't cause AE to crash.
I am running a newly built Windows 7 64bit system
Dual Xeon 2687's
EVGA Classified SRX motherboard
96 GB RAM
3 SSD (operating system and applications on one, scratch and cache on others)
GeForce GTX580 3GB
internal 10K raptor drive (footage)
External OWC 4TB Qx2 RAID 5 / 0 (switched configurations in an attempt to resolve issue) (footage) - connected eSATA / USB2.0
I have adjusted the preview resolution settings, the preferences, the location of scratch disks, changed the location and connectivity of media hard disk, I have attempted older drivers, and ive switched video cards - I previously was using Quadro4000. I have reinstalled the Adobe Suite, and just yesterday did a complete reinstallation of the OS. And that hasn't seemed to solved the issue.
In the Windows event log, the error reads: Faulting application path: C:\Program Files\Adobe\After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\mc_dec_mp2v.dll
I am new to .mxf and I have only been using this footage format for a few months, however the crashing issue did not occur until about a month ago. Im not using proxies I believe it was around the time when I applied the latest AE update. I cant say with confidence it was the update because I also was switching GPU drivers to resolve Premiere Pro crashing. Essentially AE worked when Premiere Pro didn't, and now visa versa.
It always catches and crashes before going into adaptive resolution. Are the hard drives not able to keep up?
Footage runs fine in Premiere Pro
Hardware seems to check out.
Any insight would be appreciated.

I suspect you're an occasional (i.e. not full-time) AE user like me, you expect things to work as advertised, and when they don't, you're at a loss.
You have to remember this: AE is a MATURE APPLICATION. There is code under the AE hood that has been there for 20 years. Adobe doesn't totally re-write the code from version to version, they patch where necessary to avoid a massive re-write. If they did otherwise, your reasonably-priced, off-the-shelf software would be much, much pricier, and where would that leave you?
Does every such patch work each and every time? Adobe does a lot of testing, but to expect that every possibility has been covered isn't realistic.
Here's another consideration: there are so many combinations of operating systems, system manufacturers, third-party cards, processors, etc. that can accommodate AE that it's getting increasingly difficult for an off-the-shelf application like AE to be all things to all people. That's why you see so many threads where people ask diagnostic questions about OS, Processors, cards, media containers, codecs, AE settings, etc. They all play a role in getting AE to work properly.
I'm not apologizing for AE. I'm not apologizing for Adobe, either. But given the currentl landscape, that's a just a fact of life.
If I had a big shooting schedule coming up, and I knew in advance that AE would play a big role in my projects, I would find a way to transcode my footage on its way into the computer that would cause AE fewer fits.
But that's me; I'm not a big fan of being on the bleeding edge, I like consistency. You may approach the topic from a different point of view.

After Effects CS6 Crash On Startup

I open a project or open the app by itself, the splash comes up, then it crashes with no error message. "After Effects closed unexpectedly."
I uninstalled and reinstalled, but to no avail.
MacBook Pro
Mountain Lion
Anyone know anything or experiencing similar problems?

Yes, here you go:
After Effects CS6 with the 11.0 update
I am up-to-date.
Mac OS X 10.8
No error message from AE, just the default "After Effects quit unexpectedly."
Happens every time I try to open the program, whether by opening a project or clicking the icon.
Only Chrome was running when I tried, so I quit Chrome and the same thing happened. Also I restarted my computer.
I've used AE a lot on 10.6, not yet on 10.8
No third-party stuff.
2.66 GHz Intel Core i7
4 GB 1067 MHz DDR3
Thanks!

After Effects CS6 crash (Windows)

hello,
i got a problem with after effects cs6, i got windows 6 64bit i7 3770K 16 gb ram and a 7770 amd hd card. so when i started after effects and imported footage, there came a blue screen and windows was going to reboot, i thought: strange, but then my after effects wont start up (splash screen). so i reinstalld it and it wont work.
some people told me to trash my preferences but it wont work at all.
im running out of options. could anyone please help me?
im 13 and live in the netherlands so dont get to hard on me please.

Provide the exact crash info:
Working with your Operating System’s Tools
BSODs are 99% of the time driver crashes, so als o check your device manager.
Mylenium

After Effects cs6 crashs on almost everything after new install

Hi,
I bought a new SSD to install Windows 7 64 bit and the software I'm used to working with on. After that install After Effect crashes as soon as I import a file. I've read other treads about the temp file paths but there all at %USERPROFILE%\AppData\Local\Tem I've haven't changed any settings.
Please if anyone can help!

While I was updating the update manager said I need to close the ''Dynamic Link Media Server'' or something like that while the update manager was the only programm that was running, could something be going wrong there? Are there known problems with the dynamic link media server''?
What version of After Effects? Include the minor version number (e.g., After Effects CS5.5 with the 10.5.1 update).
After Effects cs6 with lastest update
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Yes
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Windows 7 64 bit, fresh install with servcice pack 1
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
Every type of footage I import
If you are getting error message(s), what is the full text of the error message(s)?
It just shuts dows
What were you doing when the problem occurred?
Importing footage
Has this ever worked before?
Yes, before the install
What other software are you running?
Nothing
Do you have any third-party effects or codecs installed?
No, I did install new catalyst drivers for vga
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number of disk drives, and how any external drives are connected.
Amd 4x 3000, 8gig, radeon 6450, one ssd
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
No
Are you using OpenGL features in After Effects?
No
Does the problem only happen with your final output, RAM preview, or both?
I don´t get there
Are you using Render Multiple Frames Simultaneously multiprocessing?
No
What is the exact sequence of steps that you are taking?
New install, both Windows and Ae, new vga drivers.

After effects cs6 crash

hello :
my system:
win 7 64 ultimate
inter core i7 3.5
16 GB ram
AMD radeon HD 7900 3GB
H.D.D SSD
i installed after effects cs6 form Adobe CS6 Master Collection trial versigon.
when i use CC particle World and go on optical map,and drawing on new graph on the map came this message:
After effects error: Crash in progress.Last logged message was :<3344>
<DynamicLink><5> c:ProgramFiles\Adobe\Adobe Premiere Pro CS6
i hope find the salution

thanx mr Myleniun
i tried the programe in anther PC(laptob)
(hp pavilon dv6)
cpu intel i7 1.3
ram 8 GB
graphic cdard: nvidia Geforce with cuda 1 GB
win 7 ultimate 64
when i used same effect ( CC particle World-> optical map)
apeared same message , but in after effects CS 5.5 not apeared
please watch this video
http://youtu.be/hXn6zFi4jxQ

After Effects CS6 crashing with multiple moniters

I recently upgraded from CS4 to CS6 in after effects.
CS4 ran smoothly and fine.
However, when I start CS6 i get the typical loading screen, it then tells me that
GPUSniffer.exe has stopped working *I click close the program*
Another window comes up
After Effects error: Crash in progress. Last logged message was: "<2076><GPUManager><2>Sniffer Result Code: 1
Then it closes everything. I read online this can happen with multiple moniters. My main screen is connected via SVGA to my graphics card, however my second (and smaller screen) is connected to the mobo and runs on VGA.
My graphics card is fully updated as is most of my other drivers.
I can take out the moniter and then AE boots fine, but I don't want to do this everytime just for AE.
My only solution to this is leaving the error message there and waiting for AE to load, or clicking close and having everything crash.
Thanks in advance,
Snow.

Nobody can say anything without exact system info, but using two different graphics adaptors is not the best of ideas. AE most likely tries to use your crappy intel chip or whatever and then crashes. You will have to disable it and only use your dedicated graphics.
Mylenium

After effect CS6 crashes after 40 sec in 4K render.

i shot a project in canon1Dc in 4K(4096 x 2160 pixels) edit in FCP7 and converted the final film in apple prores 4096 x 2160, i did the grading in after effect CS6 with red giant look and colorista2. the problem is that when i render and export the film, which again in 4K in apple prores4096 x 2160, after effect crashes after 40 second. anybody know whats the problem?

AE version 11.0.4.2
im running maveric 10.9.3
Macbook pro
4GB ram
2.53GHz intel core i5
AE quit after 40 sec
my composition is of 2min , render stops after every 40sec. so i have to render in bit of 40 sec video
im rendering in apple prores 422

After Effects CS6 Crashes Upon Opening

Here is the problem:
I have After Effects CS6, and it and other creative suite programs have been working just fine, until recently. This just started a few days ago after every time I open After Effects to start a project it immediately closes and I receive this screen. I don't even make it to a project panel.
under the view problem details it reads:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 11.0.0.378
Application Timestamp: 4f6d63ab
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 000000000001022a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ea97
Additional Information 2: ea97fd9fc4586d82a9317d4715f3d725
Additional Information 3: dd88
Additional Information 4: dd88d2dea5f801ce78614a15e5184439
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I have tried to "check online for a solution and close the program" but not results come of it.
Potential source of problem : I was uploading a Camera Raw sequence into AE when it decided to stop responding. Upon trying everything to revive the program I had to force quit. Since then the program has been acting funky on me.I was able to open AE successfully twice by right clicking the AE icon in my bar then selecting a specific project from the pop up menu.
But since then, this quick fix no longer works I have uninstalled the program once, then re-installed the program, upon which it worked for 2 days, then stopped working and here I am. My exact steps when trying to open the program are 1. turn the computer on 2. click on the AE icon in my taskbar 3.Error screen
Here are my system specs:
I have done all of the recent updates available
If there is anymore information I need to provide please let me know. There is no other third-party hardware or related items on this computer.
thanks in advance

So I updated After Effects, It all seemed to be working just fine. And then a day ago it started doing the same thing. I have updated everything for the computer and on AE. Any idea how to fix it? If it is the caches, trash, etc.. how do I deal with this problem?
New problem signature reads as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 11.0.4.2
Application Timestamp: 52886341
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 000000000001022a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ea97
Additional Information 2: ea97fd9fc4586d82a9317d4715f3d725
Additional Information 3: dd88
Additional Information 4: dd88d2dea5f801ce78614a15e5184439

After Effects cs6 crashes when scrubbing through the timeline. What do I do?

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