After firefox automatic up date my Sothink web video downloader(full version) has stopped working. I have reinstalled the software but still does not work.

About 3 update ago it did the same thing then all of a sudden a new update and it started working again now with the last update it has stopped working again.
Please Help

Ok. I disabled hardware acceleration. The only extension is the McAfee Scriptscan for Firefox 15.1.0, which was already disabled. I then disabled all plugins (Acrobat, Google Update, Intel Identity Protection (2x), Java Deployment Toolkit, Java Platform, MS Office 2013, Quicktime, Shockwave, Silverlight), which were all up to date.
Normal or safe mode still has same result. No startup, no option button and no customize.
Thanks for your help. Got any other suggestions?

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