After I enter my password in my Mac mini, my screen turns black. I know it is there, ( i can hear the assistant), but I cannot see anything. i went to Genius and they said hold Control, Option, P, R on the re-boot to get back to factory settings...
I went to the Genius bar and they told me to Control, Option, P, R on a reboot to restore the settings, but with a wireless KeyBoard it does not work. I installed my standard PC keyboard, but am not sure what keys renase the display back to factory settings.
Hello Dominique,
Generally on a PC Keyboard...
Windows key = Command key on Mac
alt key = Option key on Mac
PRAM reset, CMD+Option+p+r...
http://docs.info.apple.com/article.html?artnum=2238
With PC KB... Windows+alt+p+r
But try holding the Shift key down at boot to get into Safe Mode, see if the Display settings need adjusting.
Similar Messages
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My iPad screen has gone black. I have tried resetting it with the sleep and home buttons and it only flashes the apple on the screen for a nano second and then it goes black again. I can even hear notifications arriving, but I cannot see anything...I'd rather not reset it to the factory settings as I have a lot of things I worry about using. Either way seems to me that the system itself is working since I can hear it working, but its the screen that isn't. It has not been dropped and has been in a case for years! Please help!
When the power is on and I press the home button, I can slide my finger where the slider bar "would be" and it makes the noise as if its "opening" flashes a blue screen then returns black...
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Yesterday i just try to open my iPad but i had a black screen. I can hear it working but i cant see anything. I tried all kinds of restore reset everthing but i still got a black screen. Anyone has the same problem and got a sollution? Thanks in advance..
See this Discussion
https://discussions.apple.com/message/19521062
The principle is the same... -
O.k. I can recieve and send AOL on my HP just fine. BUT on my 4S, Ipad and IMAC, no go. Cannot recieve AOL messages or send out to AOL members. Itouch without an ios5 update works fine. It has to be Ios5 problem. Genius could not help but said look out for update. This after 45 minutes at the Apple store. If any of you can help, I'd be forever grateful....
Hi trishthestrange
Welcome to the Community
As you have the BlackBerry Data Plan Try Over the Air Download ,and regarding your Error look at this KB
“There is an issue connecting to BlackBerry App World. Please try again.” .And also try clearing your App World Cache.For that :
Open App World – Go to MY World –
Keyboard based – Hold down the ALT key and then press RST
KB24714 How to clear the BlackBerry App World cache
App World shall Close
Perform a Battery Pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot.
Then Have a try.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it. -
I bought a new Epson printer WR-7620 on Saturday and the Air Printer is not working. I spoke to Epson and they said it is an Apple problem, can anyone help. Thanks Peter
Peter,
deggie gave you that link so you'd know that airprint is a reduced-options print system, designed for mobile devices (not Macs), and you need to use the specific airprint driver on the Mac when adding the printer if you want Airprint, no-options printing. Otherwise, select the "non-airprint" driver when you add the printer.
It may be helpful to Reset the Printing System to get OS X to find the right driver.
Mac OS X: How to reset the printing system - Apple Support
(And "not working" doesn't help us to help you - please give more detail next time) -
I get a error message "To charge faster, use the cable and device that were provided with this phone" when charging my Samsung Galaxy note 3. I took it to a store last week and they said it has something to do with the last software update. They tried charging it at the store and got the same message. I was given another phone, I still get the same error with the new phone.
Wowuor,
Thank you so much for reaching to us today. I want to make sure that we get the device charging the correct way. There is no physical or liquid damage to the phone or to the power cord correct? Did this error just start to appear as of last week? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport -
I have an iphone 5 on contract with 3 but the speaker isn't working , I've spoken with my provider and they said I need to take it back to an apple store .is this correct ? Many thanks
If you received you phone as part of the contract then surely from a legal pov your contract is with 3 not Apple unless you bought Applecare, if you bought your phone outright then put your 3 SIM into it then yes you'd have to visit an Apple store with your phone's purchase receipt.
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Has anyone Had an iphone start expanding out of its own case. I took it to the apple store and they said that is normal to tell you the battery is bad.
We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.
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I have an email account through yahoo. I am having trouble setting it upon my iPhone and can't receive or send emails!!!! I contacted Rogers and they said I need to find out the host name of the incoming server, in other words yahoos host name. Help!!
Yahoo's servers are notoriously unreliable. Use the "Yahoo" account type when setting it up. If it doesn't work, and you are positive the credentials are correct, wait a while and try again.
While you're waiting, set up a free gmail or iCloud email account. -
Help! This probably sounds dumb, but I got my Ipod touch fourth generation yesterday and they said I could sync the music from my computer to the Ipod. Could you guys help me do that? All the websites I checked didn't help. Thanks!
You need to read the manual
Click Support at the top of this page, then click manuals
Open itunes, connect ipod, select what you want, sync -
Hİ
My ipad's screen is black. When it take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!How long did you let it charge? It may take 30 minutes before the iPad responds when the battery is completely drained. Let it charge for at least 30 minute using the wall charger. Then rest the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
If the iPad restarts let it continue to charge until the battery is 100%.
If the iPad still does not start make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. -
Use Rescue and Recovery to get back to factory settings?
Hi,
I want to restore my X220 laptop with Windows 7 to the factory settings. A while ago I got rid of a trojan and ended up losing some important DLL files, and I don't have a Windows restore point from before the trojan.
I clicked on the Lenovo Recovery (Q) drive. I then clicked "Create Recovery Media." However, I got the error Windows cannot find 'C:\. . . recovburncd.exe'. I read elsewhere in this forum that this means I should have created a recovery disk before I installed Windows.
I called the Lenovo technical support, and told them that I downloaded Rescue and Recovery and asked if I could access the Q drive through this software. I said I planned to "Create Rescue Media." They said this was the right way to do it.
So, I clicked on Create Rescue Media and used a DVD. However, when I looked at the contents of the DVD, I couldn't tell whether I had accessed the Q drive. What do I need to look for to verify that I have the correct content and am ready to reinstall Windows and the rest of the factory-origin software? Do I next use "Restore your system from a backup"? When I click "View all backups" there are no backups found because I haven't made any. Do I also need to use the "Backup your hard drive" tool? I can see the option to include the Q drive in the backup, but I cannot see a way to only backup Q.
My main concern is not to wipe the computer and then find out I don't have the right software ready to install because I use this computer for work everyday. I do have a backup system for all my files, so I will be ready to put those back on the computer after reinstalling Windows 7.
I appreciate your help.If your factory shipped system was win 7, you should still have the recovery partition.
If your factory shipped system was Vista, and Install win 7 on top of it, you DO not have a recovery partition with 7 (it has vista). I dont think this is your case. RNR v 4.5 will NOT install if a vista recovery partition is present.
PF11 at boot up time, and go into RNR standalone. You should see an option for a Factory restore. You MIGHT have to go several layers into the RESTORE my system screen to find this option. You MIGHT find a factory restore option on the RNR windows platform (buried in a restore panel) , but I would l Not expect it. Boot into rnr standalone.
==
The recovery burncd.exe is a misleading message. It probably should say YOU HAVE already taken a factory recovery backup(you can only do this one time After factory restore, you can do it again).. I will post a link to another post on how to fix this.
====
CREATE rescue media is just a Standalone RNR. 1 DVD, no Q partition. It will boot up and act like standalone rnr(pf11). It will offer a factory restore option if it finds the Q partition.
Standard Take a back up now with RNR is just a backup of the C (and maybe q). You do not need to take this backup as your C drive is not in good shape. and Q is already available to use.
====
Create Factory recovery is a backup set of 3 dvds to REstore the Q drive back onto a hard drive. After restore of Q it will start a factory install. Running the 3 dvds WILL erase the whole drive. DVD 1 is boot, 2 and 3 are data.
Rescue= backups of c
Recovery=Factory restore of Q partition.
In a couple of days, after you get your factory restore done, use the Create Factory Recovery set to DVD. takes 3 dvd. This can be used in 4 years to repopulate your HDD (q drive) after your current HDD fails due to hardware error.
===
Link to several posts to reset the DONE.ini from 1 to 0 in Q partition.
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Problem-with-usb-recovery-media/m-p/1038829#M2... -
I did all 5 steps and they didn't work so I went into apple and they basically told me they could send it away but it was probably unfixable and i'd have to pay for to replace it (180 dollars). I've only had th iphone 4s for two weeks over a year, am I seriously expected to pay for their broken product after one year of use??
kmombo wrote:
I've only had th iphone 4s for two weeks over a year, am I seriously expected to pay for their broken product after one year of use??
Yes, that was the terms of the warranty that you accepted when you purchased the phone. You had the option to purchase an extended warranty that would have covered it for 2 years, but you chose not to. -
Since i upgraded from an iphone 4 to a 5 my messages aren't being sent as imessages. I went into Optus and he said that all of the features are on and it should be sending imessages. He suggested i contact Apple..
Hey staceygillespie,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines troubleshooting steps if it seems iMessage may not have activated correctly:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
For additional information, see this article:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Thanks,
Matt M. -
Imac monitor magnified and is very contrast (y), how do I get back to factory settings?
The monitor on my IMac (about two years old) suddenly got very contracty and magnified. Items that are gray, such as some text, are almost impossible to read. How to I get back to factory display setting?
Change the monitor contrast in System Preferences > Universal Access > Seeing:
If your is set to "normal" like the above then it is a hardware problem with your monitor.
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