After I exit Firefox, I get a pop-up message that Firefox has stopped working.
After I exit Firefox, I get a pop-up message that Firefox has stopped working. I have to click to close the program, or search online for a solution to the program, then close.
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
Similar Messages
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I keep getting a pop up on Itunes when I try to add a file saying that ITUNES HAS STOPPED WORKING AN NEEDS TO CLOSE. W indows will notify me when corrected. iuninstalled and reinstalled 3 times to no avail. how do i fix?
a further message box states that Data Execution Prevention has closed the program.
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes? -
While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?
Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?
I have also retarted twice...
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Since updating iTunes, I can open iTunes, view my apps, music, movies, etc. But when I click on iTunes store I get an error message that iTunes has stopped working. The fault module name: StackHash_e8ad Problem Event: BEX. Already tried reinstall several times and tried all the tips and advanced tips on the iTunes troubleshooting page. HELP!!!
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed
Hello mcgivnma,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
I get a message that itunes has stopped working. When I check out why it is because of the dep security on my computer. When I try to find the program for itunes for the .exe file i cannot find it to turn off the dep for that file
I found the file but when I added it to the list for the Data Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?
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I get a message that itunes has stopped working when I try to sync photos
I get a message that itunes has stopped working when I try to sync photos. Error message says "APPCRASH ..."
Can anyone help? Thanks.I found the file but when I added it to the list for the Data Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?
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When I open ITunes, I get a message that "iTunes has stopped working". I have tried reinstalling iTunes, creating a new user file, changing the startup programs in accordance with articles in iTunes troubleshooting, but am having no success in getting iTunes to stay open. Any fixes for this problem?
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I cannot back up - get message that "organizer has stopped working-a problem caused the program to stop working". Is there anyone I can talk to at Adobe???
If it is a Windows System then the error could be temporary. To resolve this, reboot the machine and try again or login as Administrator and try to backup using that account.
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Keep getting the message that iTunes has stopped working
Keep getting the message that iTunes has stopped working. Cannot contact the store to do anything
Ahhh, a number of anti-virus programs have issues with programs that use libraries that may look like virus signatures. Hardware damage can cause software problems in programs open when the hardware problem occurs by causing electrical impulses that destroy parts of the software. The short answer is it would be a good idea to have a really good technician make sure the computer is correct and then transfer the content of the hard drive to a clean hard drive and reinstall programs that don't pass checksum tests.
The total of what you say is a system that could use a careful going over...make sure you are working from a stable and solid base. -
I have iPad 2, iPhone 5s, both with iOS 7.1.2. I use PC with Windows 7 and hard wire internet service and iTunes to update apple products; no wi-fi. I updated iTunes to v11.4 on 09/11/14. I ran Windows update on 09/10/14. I did not try to open iTunes on my PC until yesterday 09/16/14. I got the message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I got the same message today. Does anyone know if this is a Windows problem and if a solution is coming or an iTunes problem? I can get iTunes on iPad and iPhone. All other programs PC are working correctly. I use Norton Internet Service on PC. I ran virus scans and repair/reinstall iTunes yesterday on PC.
Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
I have today purchased an iPod nano (gen 6); I use Windows 7. Am trying to register my iPod but each time I submit required info I get the message "iTunes has stopped working". I have reinstalled iTunes with same result. Where do I go from here?
BrianHello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
When trying to run itune getting message that itunes has stopped working ?
I am getting following popup message "itunes has stopped working "
I have downloaded newest version & tried but it is still not working.
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.0.1.22
Application Timestamp: 4c9c64ce
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0800254e
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
My ipod (4th generation;2GB)shuffle has also stopped working.It gets detected on windows explorer shows the content but not playing anything.
Pl help.many thanks. (Haven't seen one of these in a while, and now suddenly there's two in one day.)
I think some other application (apart from QuickTime itself) has stashed old QuickTime componentry on the PC in an unorthodox location. (Codec packs and video converters are the usual suspects with that, although some games might do the same.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
*If you have a 32-bit version of Windows,* open the "System32" folder.
*If you have a 64-bit version of Windows,* open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
iTunes crashes when I click the iTunes Store block. What can I do to get the iTunes Store to open on my computer running Window 7 (all updates installed)? It used to work last fall but some update must have reset something or the newer version of iTunes omitted something that would allow access to the Store from a PC.
Look here.
http://support.apple.com/kb/index?page=answerlink&url=http%3A%2F%2Fsupport.apple .com%2Fkb%2FHT1495&answerid=16777216&src=support_site.home.search
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