After I updated to iOS 5, my computer does not detect my iPhone 4. Not only that, all my backed up data was erased. =/ I cannot even sync my iPhone if it is not detected. What can I do?
After I updated to iOS 5, my computer does not detect my iPhone 4. Not only that, all my backed up data was erased. =/ I cannot even sync my iPhone if it is not detected. What can I do? The USB ports are working. It is fully charged. I have restarted the phone and computer various times. But nothing works.
There is no way to consolidate iTunes accounts.
Setting up an iPhone has never required creation of a new Apple ID.
You've apparently purchased content with both Apple ID's. Sign into the device with the correct Apple ID and sync the content.
Similar Messages
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i am having problems with my burst mode on my iphone 6 plus it is slower than the facetime camera after i updated to ios 8.3 apple please fix this issue i am fed up with all your mistakes
Gerald
If you had taken time to read the Terms of Use you agreed on joining this Community today you would have realised that Apple is not here
neither reading nor responding on this User Community
http://www.apple.com/feedback/ -
Hi there,
this is a Family Sharing question. After we upgraded to family sharing, and I now have a new apple id, I find that all the documents on my iPad in pages, are only accessible if i sign in with the original apple id- now my husband's ( he is the primary account holder). Is there an easy way to migrate these documents to my iCloud account, or do i need to email them to myself . There are a couple of hundred documents.
Many thanks in advance.Thankyou for the reply.
No. I have tried twice. When I turn off pages in the iCloud settings while logged into his account, then my documents in pages just are gone. They return when I turn it back on.
Is there another way I can save them to the device? -
Also, everytime we sync, emails delete from the iPhone. We don't want them to. Is there a setting to prevent this from happening?
Contacts are not part of the backup. Those should be synced with a compatible address book on your computer. Notes can sync with a mail account.
No idea what you mean about emails deleting from the phone when you sync. E-mail messages are not synced with anything but the mail server. Only account information is synced. -
Apple can't seem to help me with this verification of payment information message that I'm getting when I try to rent a movie. My payment information is correct, and they don't have any issues billing me for anything else. What can I do?
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Question? Siri stopped working. I see the written message ," How can I help you", but my voice does not seem to pick up. No beeps at all.
I tried going to Settings to look for Siri and it is not listed there. Should it be?? Not sure what is wrong or how i can get my voice activation to work on Siri . thanks for your helpTry a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.
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My iphone 4s shut off and wont turn back on. I was on it one minute, then put in down, and then it was shut off. I plugged it in as i slept and its been on the charger for 6 hours and it still hasnt come on. My lock btton is also broken, so how do i turn it back on?
You might try posting in the iPhone forum. This is the iPad forum.
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How do I update my icloud account with my new apple id without losing all my backed up data?
I recently changed my apple id and password and I would like to know how to update my icloud account to reflect the new id. I realize I can delete the old one and set up a new one, but the message that comes up tells me that all my backed up data will be deleted, would this delete the data and photos that are currently on my iPad? Also, would I have to change my icloud email address?
First, there are apple IDs and their associated passwords. You get the ID when creating a new icloud account. You can also create an ID when setting up an iTunes store account. You can have an icloud account and an iTunes account each using the same ID or different IDs.
So the question is, the ID that you changed... what process did you use to change it and to which account was that ID associated with?
But.. to address your problem (you have one "old" ID for icloud that you have been using and now want to use a new ID - hence a new account), you must move your data from one account to another...
When connected to the account you want to GET data from, Go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off.
When prompted choose to keep the data on the iPhone.
After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to this new account.
Note that this only affects the "Apple data" like contacts, calendars, reminders, etc. Many third party apps also use iCloud to store data files there. These files may be lost in the process, unless the apps also keep the data locally on the device.
NOTE: Photos in the photo stream (if you use it) will not transfer to the new account. It is advised that you save the photos to a computer before performing the account switch. -
I cannot configure my phone after just updating to ios 5, it says 'your iphone could not be activated because the activation server cannot be reached' i also cannot connect to itunes on my computer,it says 'your sim card is not supported' what can i do?
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
Like everyone else today, I attempted to make the move to iOS 8, using my Mac's iTunes. All was running smoothly, the progress bar was nearing the end when I received the error that "the iPhone software update server could not be contacted." With a now useless phone, I restarted it, hoping for the best as I could do nothing. I am now stuck with a phone which will turn on to the white startup screen and black Apple Logo, then instantly shut down, leaving me to repeat the process. If I hold down the home button, I can enter what seems to be "Recovery Mode," with a red iTunes Logo, as opposed to the usual blue. From here, all internet sources I have found suggest that I should restore the phone, but that's really where I hit the problem. When I plug the phone in, when in Recovery Mode, I simply receive the "iPhone software update server could not be contacted" error again, leaving the phone not recognized by iTunes. In non-recovery mode, the phone appears to simply turn off so fast that iTunes has no time to find it.
Any one with similar problems or solutions?This what happened to my iPhone 5 after I updated to iOS 8.0;
The update process was done smootly without problems thru
Over the Air.
Now when I cold start/boot my iPhone 5, my apple logo appears as it was
in iOS 7, but after 30 seconds or so, my Apple Logo dissappears the
screen goes black for 5-6 seconds, but then viola! I am at the Log-On
screen... Then I start using my iPhone.
Just like Chris above, I have done 10 reboots, (complete shut down and
restart), its always the same...
Other than this, my iPhone works just fine. I will not re-install the iOS.
From my past experience, re-installing the iOS does not change
these minor differences... -
Safari on my iPad 4 opens the latest page used rather than to my home page.
This is new ,after I updated to IOS 8.3.How do I get it back to what it was?You're welcome. You're not alone. The change has left alot of people scratchiing their heads wondering why. Maybe if enough people leave feedback at the link below it will be changed.
http://www.apple.com/feedback/ -
After I updated the iOS version on 11/23/13, I can not access anymore my Pages documents. It says it's updating. How long would this take to update?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom -
After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?
If you change your email, you do not need to "change" your AppleID. Just edit your email(s) on your Apple ID by logging in to your AppleID account. You should always use the same AppleID for Apple Services (iCloud, iTunes etc) and multiple ID will cause problems and confusion in the future.
You can manage your Apple ID here:
https://appleid.apple.com -
After I updated to iOS 7.0.2, my iTunes keeps telling me to restore my iPhone, after I restored it. Can someone tell me what I can do to fix this?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset > http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring > http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
Take pictures, but are not taken to save them in a photo album. This problem occurred after you update to ios 6.0.2. My phone is iPhone 5
That's corrected, they save to your camera roll.
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