After I upgraded my iPad 2 to 6.1.3 I now have a itunes logo and USB cable showing.  What has happened?

After I upgraded my iPad 2 to 6.1.3 I now have a itunes logo and USB cable showing.  What has happened?  What do I do to get by this.  I can not shut the iPad down at all.

Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Similar Messages

  • HT4623 i was upgrading my ipad, for atleast 4 hours.. the screen remains itunes.. and i dont know what to do.. please help me

    i was upgrading my ipad, for atleast 4 hours.. the screen remains itunes.. and i dont know what to do.. please help me

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 4: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT201412 it shows itunes logo and usb cable with arrow after that it switch off itself

    iPAD shows itunes logo and usb cable with arrow after that it switch off itself

    If the Restore doesn't work, force your iPad into Recovery Mode:
    1. Turn off iPad
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • HT4623 upgraded to ios7 iphone now displays itunes logo and usb cable will not restore in itunes, wil not restart

    upgraded to ios7 iphone now displays itunes logo and usb cable will not restore, will not restart

    Hi there emynona,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • My iPad has the iTunes logo and USB cable on the screen. Can I still back up my music and photos?

    My iPad has the Itunes logo and USB cable on screen. Can I still back up my files?

    If you haven't already done so, its unlikely.
    You can try holding both the home and power buttons at the same time until the apple logo appears on the screen, then let go.

  • ITunes logo and usb cord showing on iPad 2 after iOS 8.02 update

    I updated my iPad 2 last night with ios8.02.   Immediately after the update, my iPad was frozen with the iTunes logo and power cord.  When I conned to iTunes, the error message says my iPad is set to recovery mode and when selecting the option to restore, the message "Are you sure you want to restore the iPad “iPad” to its factory settings? All of your media and other data will be erased, and the newest version of the iPad software will be installed" appears. 
    Well, I obviously do not want to lose the last photos of my mother who passed away on July 1st, not to mention the countless things included in the full 64 GB hard drive, so I called Apple support. Their advice was to restore and hope iCloud backup has the data.
    I'm on hold right now waiting for a "Senior Advisor" to provide a solution.  I have been on hold for 49 min 58 seconds.
    Does anyone have a fixe to this un-vetted upgrade release gaff? Whoever authorized this release needs to leave Apple and apply for a job selling popcorn with the LA Clippers.

    Hi,
    I had the same problem for the past 24 hours.
    I found the below advice resolved my problem completely.
    Basically, rebooted mbp, restored iPad from previous back up = iPad 3 back to normal.
    Phew...that was a tad frightening !
    Hope it helps you....
    If you can't update or restore your iPhone, iPad, or iPod
    Kind regards,

  • TS3694 Hi, Good morning, my iphone after i did back up in my computer my phone turn into blank what's happening on my phone  the sign in the screen Itune logo and usb cable..

    Hi,
    My old phone model 3G's, I was plug into computer last night around 9ish probably, after that turns into Itune logo and cable usb sign in the screen. I assume to transfer my info to my computer included my pic...Are they lost?
    hope the problem will be solve....thanks
    nori

    You need to Restore the iPhone using iTunes. If you have a recent backup it will be restored at the end of Restore process.

  • My iPad s frozen with only iTunes icon and usb cable showing and cannot access anyhting. Can anyone help? - Apple won't

    Since receiving a iOS software update (6.1.2) my iPad has frozen and only the iTunes icon and a usb cable show on screen. I am unable to access any App. Can anyone help or point me in the right direction. this was raised with Apple and ticket number advised on 3rd March but not a word from Apple since.
    Thank you

    Try and turn off iPad/iPod and proceed to step 3 of Recovery Mode.
    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • Iphone 3GS crashed after installing iOS 5. Hard reset doens't work. I keep seeing on the screen the iTunes-logo and USB stick. What can I do now?

    my screen went black with the iTunes log and USB stick on after iTunes took a reserve copy.
    Hard reset or reboot does not work. What can I do next?

    Your iPhone is in recovery mode. See this support message about how to continue. http://support.apple.com/kb/HT1808

  • Itunes  logo and usb plug shows  ipad crashed

    While syncing itunes ipad stopped working...now shows itunes symbol and usb plug.

    It is indicating that you have to connect to iTunes - with the cable - and more than likely you have to restore your iPad. Connect the iPad to your computer and launch iTunes if it doesn't start on its own. Read this as well.
    http://support.apple.com/kb/ht1414
    If you get no prompts from iTunes when you connect the iPad then you will have to restore.

  • HT1414 Ipad stuck with Itunes logo and USB cable picture ??

    Hello to all,
    My ipad is stuck with the iTunes logo and a picture of a USB cable with an arrow.Itunes is not recognizing my ipad, How do I get past this?

    Not sure what the Script is in the previous reply, but perhaps it referred to the following kb's
    http://support.apple.com/kb/TS1538
    http://support.apple.com/kb/TS3281 ( note the link on the bottom on "restore" , use it if necessary).
    You can also do a search online, or on this forum,  on "dfu mode" if the above doesn't work. 

  • Help - while upgrading os all i see is itunes logo and usb cable on screen having tried rebooting

    help, while ugrading os all i see is itunes logo and white usb cable.  I have tried rebooting and reloading itunes.

    See Here...
    iPad Unable to Update or Restore
    http://support.apple.com/kb/ht4097
    Ipad User Guide

  • Ipad Keeps freezing on Itunes logo and USB cable

    I tried all the advices given in the forum but this Ipad keeps freezing when I do the OS update. Now after the latest update the IPad has frozen and it does not go in recovery mode at all. It's been 3 days since I tried to update OS and I can't use yet my IPad despite I have tried several times to put my IPda in recovery mode. Help me pls!

    I tried all the advices given in the forum but this Ipad keeps freezing when I do the OS update. Now after the latest update the IPad has frozen and it does not go in recovery mode at all. It's been 3 days since I tried to update OS and I can't use yet my IPad despite I have tried several times to put my IPda in recovery mode. Help me pls!

  • I plugged my Ipad3 in order to update the software to version 6.1 but I got an error and my Ipad now is locked, it's showing the Itunes logo with usb cable on the screen. What should I do now?

    I plugged my Ipad3 in order to update the software to version 6.1 but I got an error message and my Ipad is locked now, it's showing the Itunes logo with USB cable on the screen. What should I do now?

    You will probably need to restore using Recovery Mode. You can read about it here.
    http://support.apple.com/kb/ht4097
    Or you can follow these Recovery Mode Instructions
    Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
    Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
    If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
    If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
    Use iTunes to restore iPad.

  • I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?

    I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?

    Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
    Restore iPad
    If you can't restore this way, you will need recovery mode.
    Unable to Restore

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