After installation trouble with lightroom **please help me**

When i installed lightroom (3.6 and 4) i keep getting this error message that says " unexpected error opening catalog" i can't use or open lightroom< it doesn't give me specific details as to why it's not working. I've tried to update my computer with the services packs that it says in the requirements section when you download and i keep getting an error that won't allow it to update. I've tired using microsoft fix it and system update readniness tool to help update. My laptop is a windows 7 home premium. please help me on to fix this problem

Have you used it before?  It sounds like it's open a default - and corrupt - catalog.
You can create a new one and start from scratch by holding down control as you start it.

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