After installing Quicktime CD-ROM/DVD drive doesn't work.

We use Quicktime to view files created by agencies. After installing Quicktime 7.1 the CD-ROM/DVD drive on the IBM thinkpad no longer works.
error - This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
The only way to resolve this issue is to edit the registry and remove the Upper and Lower filters.
Why does this happen? Can you please let me know if this will be amended soon, and is there a way of installing the software to stop this from happening?
IBM Thinkpad Windows 2000

Last night I had the same problem. Tried to upgrade and got the version with Itunes to see what it was. After reboot, Both physical drives and a vertual drive now have the yellow mark. This program should not have touched device drivers. Uninstalled both quicktime and Itunes and rebooted. Same thing. Reinstalled Quicktime. Same thing. Ran reg mechanic. it said 2 dlls where missing:
PxSFS.DLL
pxwma.dll
These don't seem to be device drivers, so should not have had an effect, but I replaced them which made reg mechanic happy. Problem is still there.
In Event viewer for application I now have this error at each reboot:
The description for Event ID ( 0 ) in Source ( IDriverT ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Service started.
For System Event I have this at each reboot because the cdroms are disabled:
The Cdralw2k service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Looking through this thread it looks like just other users replying. Where is Apple? they created this mess.

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Clean install of Snow Leopard, DVD drive doesn't work

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The base Snow Leopard system is not available via web download. Once you install it from DVD, you can download updates to the latest 10.6.8.
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tried resetting PRAM - No success
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Tried backing up a time machine backup from my USB hard drive. It froze at 1% - no success
Tried booting from safe mode - no success
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Please someone help!

Sounds like the hard dre has left the building, Died, in the Sh*tter, Gone to the hard drive resting place in the sky.
Buy a new drive connect it to the system with a SATA to USB adapter and see if you can install Mt Lion on that drive connected externally. If you can then the drive inside your system has failed.
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QuestionWhat can I do when if my laptop CD or DVD drive doesn't work properly in Windows 8?
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Hold down the power button for thirty seconds.
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Connect the AC adaptor to the power socket that was confirmed to be working in the first step.
Connect the other end of the AC adaptor to your computer.
Start the computer and test the drive
Microsoft Fix-it
Your computer may exhibit one or more of the following symptoms:
Your CD or DVD drive no longer appears in Windows
Your CD or DVD drive does not read or write and is shown as disabled
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You receive an error message about your CD or DVD drive
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See this Microsoft article - http://support.microsoft.com/kb/314060/en-us For ways to fix manually
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(these are from the Microsoft article)
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To automatically fix common issues with CD or DVD drives, click Run now, and then follow the on-screen instructions. Windows 8.1 and Windows 8
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
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Run now
Windows 7, Windows Vista and Windows XP
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
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Run now
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S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

I installed Lion, now my dvd drive doesn't recognize any files on dvd. Please help.

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Hi JKai
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After installing Quicktime CD-ROM/DVD drive doesn't work.

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