After Lion upgrade, MacBookPro has trouble wake from sleep.
After Lion upgrade, my Macbook Pro now sometimes will not wake from sleep. If I close the lid the pulsating light pulsates. Open the lid and the pulsating light goes out and the keyboard backlight activate, screen blank and no keyboard response.
I've been looking for answers, since upgrading to lion, my problem is more of a nusance, when I close the lid on my macbook pro (15" 2.66 i7, 8GB RAM) and it goes into sleep mode, when I reopen the screen the screen backlight comes up momentarily, then goes black (screen image there, just no backlighting) nothing gets it to come out (reclose/open, clicking trackpad, any keys, etc.) except the F1 key. Pushing the F1 "wakes" the backlighting, then I just hit the F2 to brighten it back up, I don't have any further issues until I close it again. Granted not that big of a deal given all the issues everyone else is having with this, but still a nusance I would like to fix. Don't know if this will work for you, but it's been working for me.
I have the same problem with my MBP 17"
Would have been nice if Apple had taken the time to respond.
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MacbookPro won't wake from sleep and reboots
Since installing Yosemite this morning, my MacbookPro won't wake from sleep, it reboots. I have also had one instance of a black screen forcing a hard reset. On rebooting I get a popup about a graphics error, my machine is a 2013 model so I wouldn't have expected any compatibility issues and it was rock solid until I upgraded the OS, any thoughts?
And this is the panic report I get every time:
Anonymous UUID: 9905C7CD-E37B-88D5-513F-68E0BA0DF20A
Sun Oct 19 16:56:06 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff802c01e80a): Kernel trap at 0xffffff7fad95fe28, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002f335000, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff803fd92000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff80396f3b50, RBP: 0xffffff80396f3bf0, RSI: 0x0000000000000240, RDI: 0xffffff803fd92000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000873104f8f7, R11: 0x00000087306c72ac
R12: 0x0000000000000000, R13: 0x000000000000023e, R14: 0xffffff803fe70000, R15: 0x0000000000000000
RFL: 0x0000000000010293, RIP: 0xffffff7fad95fe28, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80396f3800 : 0xffffff802bf3a811
0xffffff80396f3880 : 0xffffff802c01e80a
0xffffff80396f3a40 : 0xffffff802c03a443
0xffffff80396f3a60 : 0xffffff7fad95fe28
0xffffff80396f3bf0 : 0xffffff7fada770a2
0xffffff80396f3cb0 : 0xffffff7fad8604a3
0xffffff80396f3d00 : 0xffffff7fad8631be
0xffffff80396f3db0 : 0xffffff7fad8620f2
0xffffff80396f3dc0 : 0xffffff802c4d8008
0xffffff80396f3e20 : 0xffffff7fad862d0b
0xffffff80396f3e50 : 0xffffff802c4c5a03
0xffffff80396f3ee0 : 0xffffff802c4be797
0xffffff80396f3f00 : 0xffffff802bf6be13
0xffffff80396f3fb0 : 0xffffff802c0192c7
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Brcm4360(900.19.8)[E6DF5F6D-3476-3BA6-B49B-BAADEC7DF58 0]@0xffffff7fad84e000->0xffffff7fade24fff
dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[25CEDABE-0952-309D-AC20-A39DF84 9DFB7]@0xffffff7fad547000
dependency: com.apple.iokit.IO80211Family(700.52)[13EA5B53-E76C-3F27-A9CA-6D3B59AE6F44]@0xf fffff7fad79b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7fac724000
dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7fad076000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000002bc00000
Kernel text base: 0xffffff802be00000
__HIB text base: 0xffffff802bd00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 580633243873
last loaded kext at 247606911965: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7faebab000, size 69632)
last unloaded kext at 307957273457: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7faebab000, size 61440)
loaded kexts:
com.hzsystems.terminus.driver 4
com.Cycling74.driver.Soundflower 1.6.6
com.bongiovi.DPSReflector 1.0
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.driver.AppleMuxControl 3.7.21
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.iokit.IOSurface 97
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
com.apple.kec.Libm 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B05, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4 -
Wake from sleep - Computer connects half speed or less
After the last Airport update, my wake from sleep connection issue went away. Now, two weeks later, it is back.
I have no hope that this message will accomplish anything other than making me feel a little bit better.I should probably add I have tried various settings in Energy Saver with the same results. I have also checked the Energy Saver schedule to make sure there isn't anything there. The only two login items I have are the iTunes application and the helper application. I have repaired permissions as well as checked my startup disk and its ok. When I installed Yosemite 10.10 I erased my drive and did a fresh install hoping that would do the trick but nope.
I've been using macs since 1992 but I cannot seem to figure this one out. -
After Lion upgrade, having network issues after wake from sleep
After upgrading to Lion from 10.6.8 on my MacBook Pro (15-inch, Early 2011), I am unable to connect to the Internet after the computer wakes from sleep. I should rephrase this - I am able to ping IP's and DNS (DNS servers are present) however none of my apps will connect (Safari, iChat, etc) -> they all indicate the Internet is unavailable. I have two Airport Express's running 7.5.2 extending a WiFi network off an Airport Extreme running 7.5.2. This issue is specific to waking from sleep. Any thoughts or suggestions would be appriciated.
It's definitely linked to Time Machine and backups.
I think If I put my machine to sleep/close the lid and Time Machine happens to be performing a backup, when I open the lid again, the network connection is lost and I receive a bunch of errors about the backup disk being unavailable.
This means that if my mbp isn't in the middle of a backup when I put it to sleep, wifi comes back up without a problem. -
After installing Lion OSX on Macbook Air, no longer wakes from sleep
Since installing Lion and after update to 10.7.4, Mac book Air no longer wakes from sleep. Have to hold pwr key for a few seconds and restart. Tried resetting SMC and PRAM but no effect.
Intel-based Macs: Resetting the System Management Controller (SMC)
If there's no change, do as follows.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
after lion upgrade, i need to upgrade to Office 2011 or iWork (Pages)..my desktop is from 2007. which should i try?
You are on Windows 2000, you do not have a "Firefox" button, and should consider yourself to be fortunate in that you still have menus and don't have to do anything to get the menus back instead of the "Firefox" button. (The same applies to Windows XP users).
Use the "File" menu to get to Import. You are not on Windows 7 or Vista, and don't have to put up with the nonsense added for Aero.
If you want the "Firefox" button you can get it with View -> toolbars -> (uncheck) Menu Bar. The menu bar and the "Firefox" button were supposed to be mutually exclusive (which is impossible in some cases without being incompatible).
Once you are using the "Firefox" button ...
Use the "Alt" key to view the menu bar (temporarily) containing File, Edit, View, History, Bookmarks, Tools, and Help. On Windows 7 and Vista, the menu bar was hidden by default in Firefox 4 and above. These menu items are more or less available under the "Firefox" button which has the most used of the built-in Firefox menu items available in a different format.
To get back to having menus again. "Firefox" button -> Options (second column) -> (check) Menu Bar
You can make '''Firefox 7.0.1''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface -
AFTER upgrading to OSX Mavericks 10.9.4, my mbp retina STILL lose wi-fi every time it wakes from sleep IF IT HAS BEEN SLEEPING FOR SOME TIME.
10.9.4 Combo Update
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4)
Wireless Diagnostics - About
Also try turning off Bluetooth -
My Mac Pro loses network connection after wake from sleep since Yosemite upgrade.
Mac Pro loses network connection after wake from sleep since Yosemite upgrade. Any one have this issue as well. And is there a work around?
Wi-Fi?
Wi-FI connection drops
Wi-Fi Problems in OS X Yosemite
Wi-Fi Problems in OS X Yosemite (2)
Wireless Diagnostics
Also try turning off Bluetooth.
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4) -
Mountain lion - wake from sleep - destroys hdd
I upgraded my macbook pro mid 2009 model to mountain lion.
First crash - left my computer for 3 hrs playing music using iTunes. Hdd went to sleep, screen is sleeping as well. I moved my mouse and everything froze. Music stopped. Waited for a minute. Nothing happened. I forced shutdown by holding power button for 5 seconds. Reboot failed because hdd can no longer be detected. (Gray folder with question mark) Not even by the install disk.
I brought it to the service center and they replaced my hdd after i approved it. It works ok then. Reinstalled mountain lion and all my stuff.
Second crash - i left my computer for an hour playing music through Grooveshark. Screen and hdd went to sleep while music still played ok. I moved the mouse to wake from sleep but the screen remained black. I can see the cursor not moving but the music was still playing. I put down the lid and waited for a few seconds before turning it on. Screen was still black except for mouse. Music stopped when i closed the lid. I forced shutdown by holding the power button for 5 seconds. Reboot failed because the hdd cannot be detected. (Gray folderneith question mark) Not even by the install disk.
I'm going to the repair center tomorrow and have it checked again. It's only been a week since i got back from the repair center...
So i was reading about the issues with mountain lion waking from sleep where the hdd has slept as well. But it seems that their hdds were intact and they were able to reboot. Mine however, has left my hdd as a heavy paper weight.
2 things, how do I repair the hdds and use them again? Is the issue caused by waking from sleep with the hdd sleeping as well?
Note that in both occurrences, my mbp was plugged in.
Or is it possible that the 2009 model just can't handle mountain lion?
I'm thinking of using ubuntu to force mount my 2 broken hdds and hopefully recover some of my data though all my important files and documents are in sugarsync and dropbox. (Thank God for online storage!) though this is quite detrimental to teaching...Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu. -
Crashes after wake from Sleep after 10.8.1 update
2.5 Ghz Mac Mini (mid 2011), 8 Gigs of RAM
Since the day I upgraded to 10.8.1 I have had persistent crashes, 1 every 24 hours or so. It's always shortly after a wake from sleep. In all cases, it is impossible to switch to a random open application. But once I hit that application, no other application will respond to anything, including a Force Quit, or if it will force quit, it won't relaunch. A shut down will hang because an app refuses to quit. I can quit the Finder, but it won't relaunch. Have reinstalled Mountain Lion twice, zapped the PRAM, reset the SMC, checked and extensively tested the HD and RAM. Replaced RAM with original Apple RAM. Didn't help, so I swapped back to the RAM from Crucial. I can't think of anything else to try. Machine does not crash unless it has been asleep. Runs flawlessly when sleep is disabled. After a reboot (usually via a shut down via the power switch, start from scratch, check of the HD integrity, and then a clean restart) the machine will run fine, sleep and wake normally for about 24 hours. As near as I can tell from the logs, the hangs usually begin right after the Time Machine Backup after a wake from sleep finishes. If I don't allow the machine to sleep, there are no problems of any kind. Making me crazy. Did not occur under Lion or the .0 version of Mountain Lion. Is making me crazier than I normally am which is sorta serious.Any solutions to this problem? I too have this kernel panic, however it only happens about once a week. Always upon wake from sleep as you've indicated.
FYI I don't have intego software, or an APC installed. Nor am I using filevault.
This is on an up to date, MacBook Pro Retina.
Robert -
Wake from sleep OS X Lion - Mac Pro 2008
Sorry to post another question about sleep but I cant find my answer searching through the other questions. When my mac pro went to sleep on snow leopard, all was fine.
Since I've upgraded to Lion im having a problem, waited for the first patches and im still having a problem.
When i try to wake from sleep (clicking the mouse or hitting a key on the keyboard). The Mac Pro will start to wake, send the fan spinning at full pelt. If left to its own, after about a minute it will just go back to sleep and fail to wake.
There was a solution to this I found. When it starts to wake, I hit a key for the 2nd time and it wakes up fine. So its taking 2 inputs to wake correctly.
This is naturally causing me problems for the wake for ethernet access required for "back to my mac". The machine wont wake without the 2nd input.
suggestions? and yes i put the hard disks to sleep but i cant see this being anything to do with the problem. As my current solution would suggest its not them.Well nobody came up with a solution for me. So i thought I'd give it a go and clean it. I mean proper clean it, i got the mac tech docs of a torrent site and dismantled the thing. Took the graphics card out and took it apart, cleaned and dusted the hink sinks etc.. Did the same with the towers fan units (which i wouldn't recommened to anybody not confident with thier hands. Vacumed out what ever i could (i don't own a compressor but would have loved one for this job). Then put it all back together again.
All seems to working fine now. So what seemed like a problem with software was linked to the hardware starting up it would appear.
So i also did more more detailed liistening to the noise and it seemed to be coming from the graphics card more than the main tower fans (Nvidia 8800GT). I would advise cleaning the dust out of your machine if anybody has a simular problem.
hope this helps somebody -
No wake from sleep with upgrade to 10.10.3
I recently upgraded a new iMac Retina 5K to Yosemite 10.10.3. Since the upgrade, the iMac will no longer wake from sleep. The screen remains black. I have to hold the power button for several seconds to reboot the machine. I am using the standard Bluetooth keyboard and Trackpad.
I have tried reseting the SMC, PRAM, and booting into Safe Mode (none of which fixed the problem). I know I can turn sleep off via Energy Saver, but my workflow makes using sleep a better option for me.
I looked in the system logs and find a dozen of the following messages after I try to wake from sleep:
Apr 12 12:10:12 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 1 ****
Apr 12 12:10:22 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 2 ****
Apr 12 12:10:32 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 3 ****
Apr 12 12:10:42 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 4 ****
Apr 12 12:10:52 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 5 ****
Apr 12 12:11:02 iMac kernel[0]: **** [IOBluetoothHCIController][TransferACLPacketToHW] -- commandSleep(&mSystemOnTheWayWakingUp) failed -- counter = 6 ****
Anyone know what the problem is and how to fix it?Step 1
Take all the applicable steps in this support article. That's the starting point for any further efforts to solve the problem. Please read the whole article carefully and don't skip any of the steps, including the ones under the heading Additional troubleshooting. If you don't understand any of the steps, ask for guidance.
Also note that if you replaced the internal hard drive with an SSD, or if you're starting up from an external SSD, then that device may be causing the problem. Check the SSD manufacturer's website for a firmware update. The only solution may be to reinstall the original drive or avoid sleep altogether.
Step 2
If you're running OS X 10.8.5 or earlier, from the menu bar select
▹ System Preferences... ▹ Accessibility
If the checkbox at the bottom marked
Enable access for assistive devices
is checked, uncheck it and test.
If you're running OS X 10.9 or later, select
▹ System Preferences... ▹ Security & Privacy ▹ Privacy ▹ Accessibility
If any applications are listed on the right and have a checked box next to them, uncheck all the boxes and test. You may first have to click the padlock icon in the lower left corner of the window and authenticate as an administrator to unlock the settings.
Step 3
In the Energy Saver pane of System Preferences, uncheck the box marked
Put hard disks to sleep when possible
Step 4
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.
Step 5
This and the next step must be taken as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ Diagnostic and Usage Messages
In the search box in the window's toolbar, enter "powerd" (without the quotes.)
You may see one or more lines like this:
com.apple.message.signature: Platform Failure
If you do see that, and you did everything in the preceeding steps, then you're dealing with an internal hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Step 6
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that heading, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down.
You may see one or more reports with a name that begins with "Sleep Wake Failure" followed by a date. Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
I lose network connection after MacBook Wakes from Sleep
I upgraded to Mountain Lion on my 27" iMac and 15" MacBook Pro. iMac is doing fine. MacBook Pro, however, when it wakes from sleep, seems to have the network untility crash.
So the computer wakes from sleep, and the little status bar radar thing does its little sweep and doesn't just go solid. . If I click on it, it shows my Airport as connected, but after clicking, it freezes. the second to the bottom bar goes solid and the cursor becomes a spinning beachball. If I open system preferences, and select network, it freezes. The only way I can seem to get back on line is to reboot. I have an airport extreme with an older (g) airport express that I use to beam music to my stereo. The MacBook Pro is about 2009 vintage—you can still get to the battery, HD and memory—and the iMac is a bit later. One of the first 27" models, not quad core.
Anyone else having this problem? What more info would you need to help resolve? I'm a novelist and this is killing my productivity.
Thanks,
Steve
http://stephenstark.meTry the basics first:
Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
============================
What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums. -
Time Machine turns itself on after my Mac Pro wakes from sleep (every time)
Hi,
I have a 2009 Mac Pro and it currently has Lion on it (10.7.4), but the problem I am about to explain started when the machine was running Snow Leopard, so it doesn't appear to be an OS-specific issue.
I do not currently use Time Machine, I use Carbon Copy Cloner and some online backup solutions to handle backups. I did use Time Machine for a short time on this machine just after it was introduced, but I didn't end up using it for long and the external drive I used for the backups is no longer in service.
The problem is this:
I have Time Machine off and I have all of my drives (I have 4 drives in my Mac and an external drive) set not to be backed up for good measure. Time Machine will stay off like it should except in one instance. If I put my machine to sleep, when my Mac wakes, Time Machine is instantly turned on and I get a warning telling me no backup drive has been selected and that I should pick one. I go into the Time Machine preferences and turn it off. It will remain off (I've checked the preferences to be sure) until the next time the machine is put to sleep. Time Machine will remain off, even through reboots. It is only waking from sleep that causes this.
I've tried zapping the PRAM, getting rid of the Time Machine preferences and even logging into a new, unused user account and testing it from there and the problem continues. This is really starting to annoy me. I wouldn't mind having TM on, but having to click through the warning every time my Mac wakes from sleep is frustrating.
I don't want to have to buy a new external hard drive and let TM backup to the drive because, as I said, I've got my backup solutions handled already and I'm not willing to put yet more money to use a feature I don't need right now.
I've done searches online and asked around and no one has been able to help me yet. So I thought I'd try here.
Anyone have any ideas?Do you see a wake reason in Applications>Utilities>Console?
-
I DVD Soft Frame template issue after Lion upgrade.
Hello, I've just updated my os to Lion but the Soft Frame template in iDVD, (7.1.2) is no longer working correctly. The light coloured background which covers the right hand side of the frame is missing and has been replaced with black. This issue effects sub menus as well. Existiting and new projects using Soft Frame suffer from this problem... Any ideas would be gratefully received! I have tried re installing iDVD but this had no effect.
OK I fixed it, sort of. The .tif file which provides the background image had disappeared. Even deleting IDVD and its themes and re-installing didn't work. So here's what I did:
1) Make a new background. This can be any graduated colour field which you can make on any paint programme such as GIMP. However I grabbed the background from the `Forever' theme which is beige and adjusted the hue to turn it from brown to the blue which was close to the old 'Soft Frame' backing.
Here's how to find the 'Forever' background:
Go to your hard disk and look for Library/Application Support/iDVD/Themes/iDVD7/Forever-Main.theme
CTRL click on it and select `Show Package Contents'
Expand the contents folder and then the resources folder and look for the .tif file marked Forever-Background.tif
Drag this into your photo editing programme and change the colour to what you want.
Save the new file as tpt.tif on your desktop (there is a reason for this filename)
2) Replace the defective backgounds in the `Soft Frame' themes
Go to your hard disk and look for Library/Application Support/iDVD/Themes/iDVD7/Softframe-Chapters.theme
CTRL click on it and select `Show Package Contents'
Expand the contents folder then the resources folder and look for the file marked tpt.tif and delete it
Drag the tpt.tif file you saved to your desktop into the Resources folder
Now do the same thing in Library/Application Support/iDVD/Themes/iDVD7/Softframe-Extras.theme
And do the same thing in Library/Application Support/iDVD/Themes/iDVD7/Softframe-Main.theme
Next time you launch iDVD it will pick up the new backgrounds.
It took me about 10 minutes.
Now I've found where the backgrounds are stored (if you select Project...project info in the iDVD menu the media pane lists the full path) I realise it is easy to put your own backgrounds into any of the existing projects.
I hope this helps.
iDVD background missing after Lion upgrade
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