After loading music on my iphone it no longer appears in my phone after using itunes match.

Meaning, I loaded music to listen to offline. Later in the evening I used itunes match so that I could acees my library from my phone while on a friend's wi-fi. When I switched back to listen offline, all of my songs were gone. Not only that, but they were replaced by songs that keep appearing in my playlists even after I delete them.
Can I get a little help? I love itunes match, but hate this part of it.
cheers
bflo

I had this problem. I held down the power switch to power down completely. Takes a few seconds. Then use the power switch to turn on. Might take a couple goes.
Kirk

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How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

Hey MerrillSharon,
Thanks for using Apple Support Communities.
You can delete these songs and redownload them from iCloud.
iTunes Store: How to delete songs from iCloud
http://support.apple.com/kb/ht4915
Have a nice day,
Mario

After using iTunes Match, 5 songs have a "was not copied because the audio format is not supported by the iPhone".

After using iTunes Match, 5 songs have a "was not copied because the audio format is not supported by the iPhone".
I have deleted these songs and downloaded them from iTunes Match (they were "matched" and not "uploaded" files). However, it still does not work.

I have the same issue with 8 songs in my library. All are "Matched" and I've tried deleting them and redownloading them from iTunes Match, but they won't play in iTunes or transfer to any of my iDevices.

Hello Experts! I am trying to match up artwork that I created for my playlists in my iTunes library which looks fine in my iTunes but then only some of my artwork shows on my iPad after using iTunes Match, I either have blank artwork or the original.

Hello Experts! I am trying to match up artwork that I created for my playlists in my iTunes library which looks totally fine in my iTunes library but then only only some of my artwork shows on my iPad after using iTunes Match, I either have blank artwork or the original artwork. Any ideas how I can make sure it’s all my artwork? Thank you if you do!

I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
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Restored iPhone, signed in with wrong apple ID & can't use iTunes Match for 33 days!!u

Hi,
When I connected my iPhone 5 to itunes it said it couldn't read the device and I had to restore it.
After I did this I signed in with my primary Apple ID, that I use for iCloud, Mail, iMessage, Photo Stream etc. However most of my purchases & iTunes Match have been made on another Apple ID (that I used before iCloud was introduced)
Now when I try and turn on iTunes match using this ID I get a message saying:
"This device is already associated with an Apple ID. You can use iTunes Match on this device with just one apple ID every 90 days. This device can be used with another Apple ID in 33 days"
This is very very frustrating as I didn't realise what I had done when signing into the iPhone. I have sent a message to Apple to see if they can reset this before the 33 days so I can sign in with the correct ID for match.
Anyone else had a similiar problem? I hope that there will be away in future of merging ID's so that this problem doesn't happen - I'm sure it's very common!
Thanks
Steven

Yes, I did as you suggested and signed into the iTunes store with the Apple ID I use for purchases and iTunes Match.
When I attempt to turn on iTunes match I am given the following message:
"This device is already associated with an Apple ID. You can use iTunes Match on this device with just one apple ID every 90 days. This device can be used with another Apple ID in 33 days"
I believe this happened after I restored my iPhone5(as requested by iTunes) and logged back into the device with the incorrect ID, which was then set up to use for iTunes & App Store Purchases.
When I then logged out of this ID and tried to use the correct ID, it was then that I received the message saying I cannot use it!
If you think there is something else I can do to resolve this then please let me know.
However, I have sent an email to Apple explaining what has happened. If they have good procedures in place, they should be able to see my iTunes account(s) and the devices associated with it. Remove the iPhone from the Apple ID that is is currently assocaited with and then I will be able to associate with the correct ID.
It seems very straight forward!

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i had this same problem for a day or so until i figured it out so i made a video showing how to get them to load up. http://www.youtube.com/watch?v=igffr3SXtiI

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I enabled iTunes match some months ago. I have almost everythign uploaded or matched from my library. But when I open the music app on my phone all of the artists are in seemingly random order. This is not an issue with the sort order naming in the meta data. I have no idea what is causing it. The artists, albums, everything is completely out of order. Furthermore, a lot of the songs are completley misslabeled. I will try to play a Death Cab For Cutie song for instance and it starts playing kanye west.
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If you have AppleCare on your iPhone then call Apple, it's baically the only way you will get help on that front. Tell them about the issues. After a little while of trouble shooting they should pass you to a senior technician.
What trouble shooting have you done?
If you haven't done so already, Apple will request you to do it while they have you on the phone. Also, do not restore from a backup, set it up as a new device.

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New to iTunes Match, using it in hopes of freeing up disk space. Haven't had enough room to update iTunes to the most recent version that came out with iOS7, and now that I finally have enough space to upgrade iTunes, I'm worried my iTunes Match music will be wiped or that I'll have to start all over again.
Any information or advice would be greatly appreciated. Thanks!

Hi,
Do make sure that you have a suitable back up before deleting tracks from your computer. Read this https://discussions.apple.com/docs/DOC-4112.
Updating to the latest version will not wipe itunes match music and you will not need to start all over. It is not usual for updates to cause problems but it alway good practice to maintain a back of all your music.
Jim

Is it possible to sort songs after using iTunes Match?

When I used iTunes to sync my songs previously, everything's fine because I can do all in iTunes then press sync.
But with the use of iTunes Match, everything seems automatically done through the "cloud".
I can't even rearrange the order of my songs, like sorted by artists or names of the songs.
It's pretty a mess when viewing my playlist, the songs are disordered.
Is it the fact that we can't sort songs?
Thanks.

I didn't say "re-create" I said "restore from a backup." Restoring from a backup will place all the files just as they were right back where they need to be. This includes the .itl, .itdb ad .xml files iTunes needs to recognize that the files on the internal HDD are the same as the files in the cloud.
You do have a backup, don't you? If you don't then I strongly recommend you start backing up immediately.
If all else fails you can email iTunes Store support and ask them to reset your iTunes Match DB on the server. This will require your iTunes to go through the entire scan, match and upload process as if it were the first time.

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Sorry it was not 100% clear. When loading music to my iphone currently it will only let me load all my music or select a genre eg artist,playlist etc. But i want to be able to load by album name. As some albums are compellations so currently i would have to select each person individually. As i don't want to load all my music onto my phone.
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I think I'm getting it finally, thanks for the clarification. So at least I know there is a way to not see all music in my library from my iPhone.
So in my case i have about 800 songs on my iPhone out of about 1600 on my iTunes library. If I'm understanding correctly I would have to enable Match on my iPhone, then turn off the "show all music" option. This in turn should leave me with my original 800 songs listed which I woud then have to download from the cloud. Once I have all of my 800 songs back down from the cloud I won't be required to download them again from that phone.
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After loading music on my iphone it no longer appears in my phone after using itunes match.

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