After moving to spain from UK I can't get my phone to activate with my Spanish sim card

I currently live in Spain after moving from UK 3 months ago.  On first arriving in Spain i bought an orange PAYG sim card inserted it into my Blackberry and all worked fine. I Recently changed from Blackberry to iphone5 whilst back in UK, on returning to Spain I went to the orange shop to change my sim to a micro sim.
The guy in the shop used a press to reduce the size of my sim and told me to insert it as normal. On doing this the phone will not activate, the phone isn't locked to a specific network so I'm now without a phone. Any ideas?

Dear all,
I bought my phone from an Apple store in Exeter so it is unlocked.
When I changed my sim in UK ( full size from Blackberry to micro for IPhone ) I had to register with Orange which involved a phone call then a 2 hour period with the phone off whilst it activated. In the Orange shop in Spain I was told I didn't need to do this.
I will visit the Apple shop in Alicante next week and see what they say if nobody can give me the answer.
I dont want to buy another sim if its unnecessary as I will lose my number and the credit on the account.
Thanks to all so far, keep them coming!

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