After purchasing and downloaded GarageBand software, It won't work and start over and over to download the software

After purchasing and downloading GarageBand on App Store the software won't start and switch to download over and over the software. It's virtually impossible to reach someone from Apple for support grrrrrrr.... So can someone could kindly give me a clue or solution for this issue?
Thank!
P.S: Could you please send your reply to:  [email protected]

Have you restarted your computer after installing?
if that does not help, repair the permissions on your system drive using the "First Aid" panel in "Disk Utility" (launch from Application > Utilities)
And if this does not help, reinstall Garageband:
Quit the AppStore.
Move the GarageBand Application to the Trash, but do not empty the Trash.
Reopen the AppSTore and sign in again with the same account you used to buy GarageBand. Now you should be able to download GarageBand again and to reinstall it.
Regards
Léonie

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