After synching my iPhone5 (w iOS8) with iTunes, the Usage/Storage is no longer correct
This evening, I was syncing my iPhone5 (which is running iOS8) with iTunes, and noticed that all of a sudden, my overall storage breakdown of my phone was not adding up. My phone should have 7.4 GBs of space remaining, but all of sudden it started displaying that 23.5GB was available! All of the apps, photos, music, etc., appear to have synced correctly and are present on my phone, but the iOS is no longer recognizing how much storage I actual have available.
I initially tried re-syncing items, and did not change anything.
I then fully restored my iPhone and this seemed to fix the problem.
After re-syncing all of my music, the problem did not re-appear.
After an additional sync, it appeared that a bunch of album artwork was syncing to the device, and then suddenly the problem reappeared.
This appears to be a problem with the syncing between iTunes and the iPhone in iOS8, and it's screwing up how data is recognized and counted in the total device usage.
Any help or suggestions on how to fix this?
I had restrictions on other things, but not deleting apps - but I disabled all restrictions & now I see the x again... seems silly, but oh well, as long as it worked. Thanks!
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Howdy mamat2004,
Thanks for using the Apple Support Communities.
From your post I understand that even though you have imported and deleted all of the photos from your iPhone, it is still showing as if the photos were still located on the device. To start troubleshooting this issue I'd like you to please reset the iPhone. If the issue persists then please put the device into recovery mode, and then select the option to Update in iTunes. Choosing this option will reinstall iOS without erasing any of your personal data.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H. -
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Try out the 5r’s section to resolve issues with your iPod nano not syncing. A simple restart my fix it or you may need to restore it all together.
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Hi,
/Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Move the Safari app from the Desktop to the Applications folder.
Restart your Mac.
That's why you see this:
When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
After your restart your Mac, click the Apple menu (top left in your screen) then click: Software Update ...
Carolyn -
I'm signed up to the Cloud and itunes match - the whole game. But I cam getting annoyed with having to delete songs one by one on my iPhone once dowloaded from the cloud as I only have a 16GB phone....yes I listen to music non-stop! So, I am thinking about getting an iPAD as I rarely use my MacBook Pro for anything other than surfing and music now... so the question is: "On an iPad with iTunes, do you know if you can edit/delete all your tunes on your device with a "clear all" button rather than having to delete a song one by one like you have to do on an iPhone (if not synching via a MacBook/ PC with iTunes account where I know you can clear down and refill with ease)????
Have you tried
Settings > General > Usage > Music > Edit > Delete -
i just updated my iPod touch 4G to IOS 5.0.1. after that my ipod cannot synchronise with itunes. during connecting to itunes my ipod seem to be synchronised with itunes but the song or application that i just downloaded did not appear in my ipod.
- First try a rset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try restoring from backup -
When I plug my iphone in to sync with itunes the summary screen does not come up. I only want to sync music. It starts synching everything.
Disable automatic syncing.
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After reformatting iPod to NTFS and restoring back with iTunes, the player works for two-three weeks and crashes afterward. It then requests to restore it through iTunes. When connected to iTunes, it sees it in the restore mode and also asks to restore the iPod. It happens over and over for the last months. What could be the problem?
iPod Classic 80Gig.
Thanks in advance.Dear planb77
Thanks for a reply. iPod does not support ntfs - you're right. that means it will never work on that. While restoring ipod using iTunes, itunes reformats it no matter what filesystem is there. So the issue is not that. ipod is now on fat32 and it works for a certain period of time, but then crashes and asks to restore through itunes. Resetting/restarting does not help. -
When synching my ifone 4 with itunes the synch stops working.
When synching my ifone 4 with itunes the synch stops working. and an error message saying the program has stopped working correctly and windows will close the program and notify me when a solution becomes available. I've unistalled i tunes and assoctiated programs and done a re-boot and installed I-tunes again, but still got the same problem. Any suggestions?
I've unistalled and double checked the c: drive as per the Apple instructions and re-loaded itunes and still get the same error. It seems to be when its synching the phtographs when the problem occurs.
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After syncing iPad Air with iTunes the Info Page no longer shows up. Doesn't matter if I sync via wi-fi or try another computer. Without the Info Page how do I sync my calander/contacts/mail ??
I think there's a big ol' discussion in the Mavericks forum about this - some folks have suggested setting up your own CalDAV server so you can continue syncing without having to route things through iCloud.
It may be simpler to go back to Mountain Lion or Lion (assuming you were on either of those). My syncing computer is on Lion and can't go higher so I didn't realize until recently that USB syncing over contacts & calendars was no longer available!
~Lyssa -
My Ipad 2 was working fine, after syncronizing with iTunes the contacts App froze completely, in the Settings everything works fine but if you go to the mail settings the entitre settings freezes. I am usng Outlook but can't send mails. Any body has a solution?
Update to above question:
Hello All,
To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
So this fix worked for me.
After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
I hope this works for you on YOUR Apple devices.
Bob -
Syncronizing my 3gs with itunes the sync does not finish because itunes always crash and stuck and i can not sync my device, i dont no whats wrong because the itunes even can not acess itunes store, still loading waiting for itunes store and nothing.I tryed reinstall itunes but just waste of time.
My itunes is update, iphone 3gs 4.3.4, system is windows vista home premium.
Please help me.I also have the Mcaffe security centre so on the face of it we have very similar situations and I had not problems.
You asked what I meant about saving the installer on your PC.
When you go to the iTunes download page:
http://www.apple.com/itunes/download/
And click on download, you should be offered the choice of running the installer or saving it. You need to click on save and then choose a folder on you PC where you want it saved. But I think you already did that.
After the installer file - iTunessetup.exe - is save on your computer, you double click on it to run it.
It's very odd that the installer fails at different stages. usually when the installation fails, it is at a specific stage and usually generates an error message.
I am afraid I am mystified. Have you had any other problems with your PC which might suggest a general problem not specific to iTunes?
The only other suggestion I have is to download a fresh copy of the installer - in case it got corrupted. You could also try using "run as administrator" to run the installer. It should be an option if you right click on the installer file.
The other thing it might be worth trying is to install it from another account, but you would need to create another administrator account if you don't a;ready have one. Or if you have another account that is not an admin account, you can temporarily promote it from the control panel>>User accounts. -
I tried my first Windows CD burn with iTunes; the burn fails at different points during the burn, with error codes 4450 or 4280.
I have the same problem, after years of everything working great. Last time this happened I tried using a different brand of CD and it worked, but I must warn you that now iTunes rejects all three brands I have been trying to use.
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Saved in my PC during sync with itunes, the PDFs DRAGGED TO THE FILES BOX
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