After system restore, can't access iTunes.

Windows XP laptop. Window says file "itunes library.itl" cannot be read because it was created with a newer version of iTunes. Help!

Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. If the problem persists after reinstalling iTunes see Empty/corrupt library after upgrade/crash...
tt2

Similar Messages

  • Metro fails completely after system restore - can no longer access either Metro or Metro Apps

    Following a system restore, Metro no longer works - The windows button on the keyboard does nothing and clicking the start icon doesn't do anything either. Attempting to start Metro Apps results in failure - they cannot display on the screen and I see the
    outline flash up briefly, then the app crashes. All non-metro programs work fine and aside from Metro, there are no problems.
    How can I re-install Metro or solve the issue? This seems a pretty major failure in the preview - If Metro fails it causes major disruption - kind of like it used to be when explorer.exe failed. No menus, no access to system functions - updates etc. 
    Any suggestions? How can I re-install ( or fix ) Metro without having to scrap the entire OS and rebuild from scratch?
    I thought the store beta not working was a major problem, but it's nothing compared to this. 
    Rolling back the system restore, or choosing another restore point does not correct the problem - 
    Thanks
    David

    Hi,
    Are you using the built-in administrator account? Have you tried to create another user account then check whether the issue persists?
    You can follow the steps below to troubleshoot this issue:
    Run wsreset.exe to clear the Windows store cache.
    Re-register the Windows store apps by the following guide (also applies to Windows 10 Technical Preview):
    http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
    If you're using the built-in administrator, then please navigate to control panel\Administrative Tools\Local security policy\Local policies\Security Options\User Account Control: Admin Approval Mode for Built-in Administrator account, enable this option,
    then run gpupdate /force to update the policy, logout then login again to check the result.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • After System Restore - Can't Re-Downlaod Programs once downloaded

    I just purchased Creative Cloud and first downloaded Photoshop CS6, since I primarily use that.  I then had a system crash and had to do a system restore.  I chose a date a few days prior and it erased my Photoshop.  I went to the App Manager and it will not let me re-downlaod it.  How do I get it to let me downlaod it again?  It's no longer on my system.  Help!!!!

    Which web browser and operating system are you using?

  • Can not open itunes after system restore????

    Hi There,
    I recently used system restore to fix some problems with my computer. After that, everything runs well except itunes. Whenever I double click on itunes, it prompts error box "itunes encountered a problem and needs to close, we are sorry for any inconveniences" and gives me options of sending the problem to Microsoft or not. I am using Real player now but it is way worse than itunes. Please help me. Thank you so much
    Have a great day.
    Ibm Thinkpad T42    

    hi melissa!
    Hey- Im having the same problem with itunes. After I did a system restore, I get the same error over and over again
    hmmmmm. if you system restore over a fresh itunes install (or QuickTime install), you can strip out installation registry entries for itunes. (people typically get the "some of the required files are missing" message after doing that though.)
    (MS) Frequently Asked Questions Regarding System Restore in Windows XP
    let's try scraping your existing itunes and quicktime out of there, and reinstalling.
    first, download and install the Windows Installer CleanUp utility. (we will be using it later on.)
    next, use the complete uninstallation instructions in the following document to remove your existing itunes and QT:
    Trouble installing iPod, iTunes, or QuickTime software in Windows
    if you run into trouble on one of the uninstalls, use Installer CleanUp to remove the installation configuration information for the program that is giving you grief, and then use the complete uninstallation instructions as a guide to a manual removal of leftover program files and folders.
    even if you don't run into trouble, run Windows CleanUp after you've completed the uninstalls, to check to see if there's any leftover itunes or QT installation configuration information on the PC. (if you find any, remove it.)
    reboot the PC. download and save a fresh copy of the itunes installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    iTunes 6.0.4.2 Installer
    if that install goes through okay, does your itunes launch properly again?
    love, b

  • HT1414 I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone.

    I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone. I need some proffesional help. Thanks

    "We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care, Sim not vaild?"
    99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
    So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

  • HT201210 After update I can not access my ipad 2? Restore won't work get unknown error 3004

    After update I can not access my ipad 2? Restore won't work get unknown error 3004

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • After upgrading to 11.0.5.5 can't access iTunes store. Temprorarily unavailable all the time.

    After upgrading to 11.0.5.5 can't access iTunes store. Temprorarily unavailable all the time. Nothing helps, tried to flash the DNS. Nothing.....

    Same issue.  I emailed apple and they had me call apple.  Not really any help.  Did all the troubleshooting listed and to have further help diagnosing problems it isn't free.  I explained to the rep that I have seen others having same issues - he didn't know anything about.  This is first time I have had problems.  I can't even purchase song on my PC but can on my iphone.  I just would like to be able to access my account.  Afraid to sign out of itunes in case I can't even get to my library etc. 

  • I live in the US but am in Paris for three months. I can't access itunes. I tried reinstalling but got this error: Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."

    I live in the US but am in Paris for three months. I can't access itunes. I tried reinstalling but got this error: Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." I followed the Apple troubleshooting advice--delete temp files, uninstall itunes, shut down computer, restart, reinstall.  What's the problem and, especially, what's the fix? Walter Cohen

    I, too am having the same issues as above like the many others. For days i have been trying to uninstall reinstall as per troubleshooting but to no avail.Apple, you need to fix this!

  • HT1212 I forgot my passcode on my ipad mini and i can't access itunes.

    I forgot my passcode on my ipad mini and i can't access itunes.

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • On Windows 7 PC, got the "upgrade iTunes" notice, said sure, but the upgrade failed, now I can't access iTunes "invalid permissions"

    On Windows 7 PC, got the "upgrade iTunes" notice this morning, said sure, but the upgrade failed, now I can't access iTunes "invalid permissions"
    I wasn't paying attention so I don't know the precise error I got on the upgrade failure.
    All other iTunes upgrades have been fine...no brainers.  Done several on this W7 PC.
    If I re-download and install a fresh iTunes I assume I will lose my library...true?  Can I find and save off my library so I don't have to "discover" all my music which is scattered all over the PC and a 1T attached USB drive.
    Or is there some way to get the iTunes upgrade to successfully restart and install correctly?
    Help!

    Hello there, Konami84.
    The following Knowledge Base article provides some recomendations for troubleshooting:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1923 I have windows 8.01 OS. pushed the itunes update and now I can't access itunes at all. Error 7 error 127. Have tried repairing. Uninstalling and reinstal. Nothing is working. And worst is I can't seem to contact anyone at apple to get help

    My OS is windows 8.1. Today when going onto itunes it asked me to update to 11.something so I dd. Now I can't access itunes at all. Keep getting an error message. error 127. I've tried repairing. Uninstalling and re installing. Can't seem to contact anyone at apple to get support - just keep going around and arond on their contact page.

    Log in to the Developer forum. You will find instructions on how to install the lastest beta. Your problem is the beta you have installed has expired. All of them did on October 5; you will find hundreds of threads discussing this. If you have a beta it is assumed that you will continue as a beta tester, so a simple update using iTunes will not work.
    If you no longer want to be a beta tester install the GM 7.0.2 by restoring from iTunes using DFU mode.

  • I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.

    I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.

    You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Quicktime issues after system restore

    After system restore we had to reinstall games which required quicktime. after which I reinstalled itunes, but it wouldn't install without completely uninstalling everything for quicktime. reinstalled updated quicktime and itunes, but now games aren't working. Uninstalled games and reinstalled it, but still getting macromedia projector error message. Suggestion is to reinstall quicktime. I feel like I am going in circles. Appreciate any suggestions

    still getting macromedia projector error message.
    What's the precise text of that error message, squirrel?

  • After system restore firefox wont open is crtashing i uninstalled and reinstalled no help

    it trys to open and the crash reporter comes up. i restored to a date when it was working. i had a virus attack that was removed

    It is always better to do a reinstall of Firefox after doing a system restore. The result of a system restore can be unpredictable and may cause some files to get replaced by older versions. That can also happen with files in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder]. Files with the file extension .ini and .js are the most obvious candidates.
    Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]<br />
    If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
    See http://kb.mozillazine.org/Session_Restore
    See also:
    * [[Firefox crashes]]
    * [[Basic Troubleshooting]]

  • After system restore i reinstalled firefox, how to get back bookmarks etc with old firefox data?

    After system restore the only thing i have is old firefox data on desktop if all bookmarks, passwords are recovered it will be great help.
    P.S
    i reinstall firefox from drive other than c ,that was in downloaded form.
    Thanks

    The "Old Firefox Data" folder on the desktop has been created as the consequence of resetting Firefox.
    Doing a Session Restore may have reverted the profiles.ini file to a previous version that hasn't registered the new profile folder that a reset had created, so you may need to check for this.
    * C:\Documents and Settings\&lt;user&gt;\Application Data\Mozilla\Firefox\Profiles\&lt;profile&gt;\
    The "Application Data" folder in XP/Win2K and the "AppData" folder in Windows Vista and Windows 7 and later versions are hidden folders.
    *http://kb.mozillazine.org/Show_hidden_files_and_folders
    If you have a profile folder that is more recent than the "Old Firefox Data" on the desktop then you can use edit the profiles.ini file and change the path of the currently default profile to the name of the profile folder as you find in Document and Settings.
    *http://kb.mozillazine.org/Recovering_a_missing_profile
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    It is always best to be cautious with using System Restore as this can cause some file to be replaced with older copies, i.e. your Firefox installation and profile folder can get inconsistent and you may have to reinstall Firefox as well.

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