After the last update Acrobat X Pro doesn't work anymore. It doesn't open

after the last update Acrobat X Pro doesn't work anymore. It doesn't open

Prakash,
Since I couldn't get a hold of someone at Adobe today, Sunday, would you please let me know about the following:
1)  My laptop has "blue screen of death".  What can Adobe do for me if I restored my system back to when I first bought it from the store and potentially lose my Adobe X?
2) I bought my Adobe X on Jan. 10, 2010 thru Barnes & Noble Campus E store thru JourneyEd. 
Rosemarie

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