After the latest update, I can't delete podcasts from my ipod while it is connected to my computer.

From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Advanced
and check the box marked
          Include Bonjour in the Bookmarks menu
if it's not already checked. Then select
          Bookmarks ▹ Bonjour ▹ Name of printer
A web page served by the printer should open. Does it?

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After the latest update I can no longer see my iPhone listed on the left column - how do you get to where you can pick

After the latest itunes update I can no longer see my iPhone listed on the left column. How can I get to the section where I can pick & choose apps etc to be synced?
Also I had to get a new iPhone & so I backed up the night before to the cloud & my computer. When I tried to restore from back up with the new phone my back up wasn't there - shouldn't it be automatic via wifi from the cloud?
What am I doing wrong?

Your iphone is shown at the top of the page.
You can also simply click View>Show Sidebar and it will look about the same as it did before.

I have numbers on my ipad and after the latest update I can't open a spreadsheet in it, a very important spreadsheet. I have rebooted a number of times but this does not seem to have fixed it can someone advise what I can do??

I have an ipad and have just downloaded the lastest update, now I have a very very important spreadsheet that will not open!!!! other spreadsheets open fine but for some just this one will not open. I have rebooted the ipad and tried re-syncing but to no avail, can anyone HELP?????

I had the same problem. I created an iCloud account and backed up my iPad to iCloud. I then went to www.iCloud.com, signed-in and then I was able to download my spread sheet data. At least I have my data.

After the last update, Thunderbird can not get mail from RCN POP3?

On a WINDOWS 7 PC (Dell Inspiron 15) Thunderbird was automatically updated June 12.
After the update it can not get my email from my service provider (RCN).
It seems to connect with pop.rcn.com but then it hangs, and no email comes.
Your troubleshooting information is:
Application Basics
Name: Thunderbird
Version: 24.6.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.6.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20140610001341
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Crash Reports: about:crashes
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) pop.rcn.com:110, plain, passwordCleartext
OUTGOING: smtp.rcn.com:587, plain, passwordCleartext, true
OUTGOING: smtp.rcn.com:587, plain, passwordCleartext, false
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Extensions
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 24.6.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: d543b3cb-33b5-4a9c-b3c2-663f71c6c97
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1402326252
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
Graphics
Adapter Description: Intel(R) HD Graphics Family
Vendor ID: 0x8086
Device ID: 0x0126
Adapter RAM: Unknown
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Driver Version: 8.15.10.2361
Driver Date: 4-10-2011
Direct2D Enabled: false
DirectWrite Enabled: false (6.2.9200.16571)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.2
4.10.2
NSS
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS Util
3.15.4
3.15.4
NSS SSL
3.15.4 Basic ECC
3.15.4 Basic ECC
NSS S/MIME
3.15.4 Basic ECC
3.15.4 Basic ECC

Thanks.
The problem went away after two days.
If Thunderbird was not automatically updated, the problem must have been RCN.

After the latest update, I can't access iTunes on my iphone

After I did the update, when I access iTunes it begins to load then crashes. I restarted the phone but problem continues

I'm having a similar problem.. My phone will not connect to iMessage or FaceTime, everyone I try TK login it states not enough coverage.. But I have full coverage hence writing on here.. Apple have no messages to tell us what or when these errors are and how we can fix them!

After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro?

After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro? There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id. How do I switch it to a newer id?

It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

After The updating of IOS I can't find my hotspot even after the latest update IOS 7.0.4 ,I need help please!

After The updating for IOS I can't find my hotspot even after the latest update IOS 7.0.4 ! I can't use my IPad as a modem any more again!
please I need some one to tell me how can I return my hotspot option?

Hi there Buhamdaaan,
You may find the information in the articles below helpful.
iOS: Understanding Personal Hotspot
http://support.apple.com/kb/ht4517
iOS: Troubleshooting Personal Hotspot
http://support.apple.com/kb/ts2756
-Griff W.

TS1424 i can open Itunes on my laptop after the latest update i did on my computer

i can open Itunes on my laptop after the latest update i did on my computer

Run time Error
program:c:\program files \itunes\itunes.exe
r6034
an application has made an attempt to load the c runtime library incorrectly
please contact the application's support team for more information
Many thanks, that's perfect. With that one try the following user tip:
Troubleshooting issues with iTunes for Windows updates

After the latest update to FF13, I double click the bookmark button and the window won't open so I can edit.

When I double click the bookmark button (star) a window always drops down so I can edit the bookmark or place it into the folder I want. Now after the latest update to FF13 (june 2012) I can click once and the page is bookmarked to the "unsorted" folder, but when I double click nothing happens. 1) I restarted FF, didn't help 2) I rebooted computer, didn't help.

Thank you very much for pointing me in the right direction. I had 5 extensions installed. I disabled all of them then restarted FF. My bookmark window started working again. Then I enabled each extension one at a time to find the culprit. It was "Compact Menu 2 version 4.3.1". It's a handy extension for me, but I can live without it till they have a version that will work for me. Thanks again.

How can I fix my connection to Safari and email after the latest update to iOS7 on my iPhone and iPad?

I can't connect to the internet on Safari or read my email after the latest update to iOS 7.0.2, is there a new fix coming or is there someting I can do beyond restarting my iPad and iPhone?

azwanelias wrote:
my iphone 5s is jammed after downloading IOS 8.0.2 and now i cant use my iphone and it has the sing of itubes in RED which is wired how can i get my phone to work? and its not letting me restore on itunes of my PC
I don't really understand your comment about "sing of tubes in RED which is wired". But if you are referring to the display of iTunes and the USB port that is an indication that you must restore your iPhone by connecting it to your computer via USB and then using iTunes on the computer to restore it.

I used to be able to attach a document to an iCal entry. After the latest update, it appears this option has been removed. How can I add an attachment now? Thanks!

I used to be able to attach a document to an iCal entry. After the latest update, it appears this option has been removed. How can I add an attachment now? Thanks!

Hi Dan,
Yes, iCal 4.0.4 (1395.7). In edit mode, the 'attachments' option is between 'Invitees' and 'URL' (see below). As I said this is for calendars under On My Mac, I suspect you are not seeing this as your event is on MobileMe.
Best wishes
John M

Missing MSVCR80.dll after the latest update solved.

To all of you who lost iTune after the latest update, obviously there were some kind of bugs at their end. Very annoying. But here is the fix you can do it yourself. And don't worry your iTune is intact inluding your library.
First, you have to uninstall every Apple product via Control Panel, Program Uninstall. In that list you should have 4 Apple items; Apple Applicaiton Support, Apple Mobile Device Support, Apple Software Update, and iTunes. Uninstall them one by one.
Imoortant ot re-boot the system.
Then go to www.apple.com/itunes/, and look for the download button. That's it. As you go through the steps, be sure to instll as amdministrator.
You should get back your old iTunes with nothing missing.

Apple have a recommended order for uninstalling the components, and there are some other tips below...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I lost artwork after the latest update?

After the latest update I lost most of my artwork but oddly not all of it. I am now trying to fix the issue and have run into a roadblock: the artwork won't take. I've tried several different approaches to adding the artwork but none of them are showing up on my iPad, though it looks like they are there on my iMac. I manually manage my music so I can't sync the stuff. When I tried deleting an album and replacing it my iTunes freaked out ("preparing to update" and a swirly mouse pointer is all I get.)
How do I fix this issue?
I'm a bit obsessive when it comes to having the artwork boxes filled so this is driving me a bit crazy... ugh.

Okay. You've mentioned an iPad and an iMac and iTunes. So what brings you to the iBook Discussions?
When posting in one of those other discussion areas, it may be helpful to include which version the OS and iTunes you're running on the Mac you're using to sync the iPad.

My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?

My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

After the latest update 10.9.2 my macbook pro wont preview pdf in safari or chrome?

After the latest update 10.9.2 on my macbook pro I cannot preview pdf in my browsers (safari and chrome), I can save the pdf and view it later though. As an example I cannot preview it in my gmail, instead of adobe little icon there is a question mark.

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

After the latest update, I can't delete podcasts from my ipod while it is connected to my computer.

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