After update to Camera Raw 8.x, Bridge CS6 can no longer build TIFF previews

I just updated Camera Raw 8.x via Adobe updater.
Even though this should only affect Photoshop, Adobe Bridge cs6 can no longer build previews for TIFFS.
JPEGs still work.
I purged the cache.
Did not work.
All TIFF thumbnails are half the size of regular thumbnails, and the preview is equally stamp sized.
If you select a TIFF, no building of a preview is going on. The stamp sized preview just stays stamp sized.

Solution found:
This was a botched Adobe update.
There has been already a whole thread about the Camera Update disabling many of Bridge CS6 features like previews of TIFFS.
But, obviously, someone did a very poor job at Adobe, and still pushed the bad update out via Adobe update.
Here is the solution of the problem:
http://helpx.adobe.com/bridge/kb/acr-84-bridge-cs6-metadata.html
This was a blunder of the worst kind, and I wish I could bill Adobe for the time lost!

Similar Messages

Can't open files in Camera Raw while in Bridge CS6

05/30/2014
Believe this issue/problem happened after automatic update from Adobe (but can't be sure).
Have always uploaded files from camera into Bridge then do some editing by opening JPEG and RAW (NEF) files in Camera Raw from Bridge.
Now, "Open in Camera Raw" is greyed out and I am unable to find a way to open files with Camera Raw from inside Bridge CS6. This seemed to happen suddenly and without any new software or applications being added to computer. All other apps/software working well.
Have tried various fixes found on Adobe community discussions without success. Problem now ongoing for over a week +.
Am able to open files in Photoshop with no problem but want to be able to do some quick edits using Camera Raw opening files from Bridge CS6.
I'm using Bridge CS6 Version 5.0.2.4. (as part of Adobe Creative Suite 6). Updater states I have most current version of Bridge installed.
I'm using an iMac computer with Intel Core i7 processor
OS X 10.8.5
Have found others with this same or very similar problems on forums but either can't understand patches/directions or unable to complete instructions on my computer.
for example see: Camera RAW update issue with Bridge CS6
From that link/discussion, one finds this "solution":
After you update to Camera Raw 8.4, Bridge CS6 in Mac OS doesn't display image metadata or allow you to edit images in Camera Raw.
To the top
Manually install the Camera Raw 8.4 plug-in.
Exit Adobe Bridge.
Download the file below.
Locate and double-click the downloaded file to decompress it. The resulting file is Camera Raw.plugin.
Navigate to the Macintosh HD folder.
Open the Library/Application Support/Adobe/Plug-Ins/CS6/File Formats folder.
IMPORTANT: Navigate to the root Library folder on your hard disk, not the Library folder under your user folder.
Copy the Camera Raw.plugin from step 3 into the File Formats folder.
IMPORTANT: This new file overwrites the file already in this folder. It's important that only one Camera Raw.plugin file is in this folder.
Open Adobe Bridge.
Camera Raw.plugin.zip
Mac OS Camera Raw 8.4 plug-in for manual installation
However, when I try the above, I have these issues:
1. When I double click on the downloaded file, my computer opens PhotoShop and an error message is displayed that states "Could not complete your request because Photoshop does not recognize this type of file." (I suspect this may mean my computer has automatically decompressed the file, but I am not certain of that).
2. Not completely certain I know how to "Navigate to the Macintosh HD folder" as suggested in step 4. above (OK, I'm new to Mac; long-time PC user….)
3. When I am in "Finder" and click on "GO" while holding down "Option" key, I find "Library". within that, I can find "Library/Application Support/Adobe" but there is no "Plug-Ins" folder within the "Adobe" subfolder.
4. Not sure how to tell if I am in the "root Library" on my hard disk vs. "Library under my user folder". (Again, new to Mac….)
I have NOT yet tried doing an "Uninstall" and then Re-installing the whole Adobe Creative Suite 6 and would like to avoid that if possible.
Would absolutely LOVE it if Adobe would simply push an update that would fix this problem or if someone would explain to me how I could restore the earlier version that worked perfectly for me.
Any help, suggestions (in very basic, simple terms that any idiot new to the world of Macintosh can understand) would be appreciated. Very frustrated with Adobe at the moment.
Mostly have liked the switch to Mac, but with this and my photo workflow coming to a screeching halt, having second thoughts. (But I suppose Adobe update for PC may cause problems as well.)
Thanks in advance for any help/suggestions.

05/30/2014
Literally minutes after I posted the above, I figured this out myself and now I'm a happy camper and things are back to normal!
Here was my error/issue: as a new Mac user, I was not negotiating/finding files on my hard drive correctly.
In case there are others out there with this same issue (and as dense as I apparently am ):
Here is what I did that resulted in a fix:
First Steps:
1. Quit/close Bridge
2. As noted in post above, go to this link to download Camera Raw Plugin file:
Camera RAW update issue with Bridge CS6
Link to get to download is near end of instructions, but I will attempt to insert that link to download here:
Camera Raw.plugin.zip
3. Once file has been downloaded, find it by using "Finder" Click on "Finder" and look on list of options on left side of Finder window to find "Downloads". On my computer, when clicking on "Finder" these options appear in the list at the left:
All My Files
Airdrop
Applications
Desktop
Documents
Downloads
Movies
Music
Pictures
4. Download you just did should be at or near the top of your downloads list and should be named as "Camera Raw.plugin" and will be 83.5 MB in size
5. I right-clicked (two fingers on touchpad) to bring up drop down options and selected "Copy 'Camera Raw.plugin'" from that list to copy file.
Now, you have copied the plug in that will fix this issue. The second set of steps below will walk you through how to replace the file that is on your hard drive with this plug in file that you have copied.
Second set of steps (and this is where, as a new Mac user, I was confused initially)
1. Again, click on "Finder" on your Mac
2. On top of screen, find "GO" and click on that. (You should see "Finder" in the upper right corner of your screen, then "File, Edit, View, GO, Window, Help" Click on the GO
3. In drop down menu that appears, click on "Computer"
4. Then, double click on "Macintosh HD" to open your hard drive
5. Next, double click on "Library" folder to open that.
6. Next, click on "Application Support" folder to open that.
7. Then, double click on "Adobe" folder to open that.
8. Then, double click on "Plug Ins" folder to open that
9. Now, double click on "CS6" to open that folder.
10. Finally, double click on the "File Formats" folder that appears.
11. NOW, you should see this:
12. Right click (two finger press if using a touch pad) to open window with options. Select "Paste Item" by clicking on that option.
13. You will be prompted with an option to keep existing file OR replace the file. Choose "Replace" to past the new "Camera Raw.plugin" file to this folder.
Finally, if you now go back and open Bridge CS6, you should be good to go.
Hope that helps someone out there.
Hopefully future updates will from Adobe will be better.

After updating to the current versions of Adobe, I can no longer scan and send emails.

After updating to the current versions of adobe, I can no longer scan and send emails nor can I open an attachment upon receiving an email.

Capt Camo wrote:
After updating to the current versions of adobe...
What exactly is "adobe"? Adobe is the name of a company that has hundreds of software products, each with a distinct name.
You are posting in the Flash Player forum; do you really receive emails with Flash attachments?
Flash Player also cannot scan or send emails.
Finally you give no information regarding your operating system, email client, etc.

Hi-I have an old Adobe Audition 1.5 and I used to be able to hear as I was recording. After updating computer and reloading Adobe Audition 1.5, can no longer hear as recording but only on playback. Please advise.

Hi-I have an old Adobe Audition 1.5 and I used to be able to hear as I was recording. After updating computer and reloading Adobe Audition 1.5, can no longer hear as recording but only on playback. Please advise.

All the monitoring is done through your sound device, not Audition. When you updated your PC, the sound device playback settings would have been reset. One of them includes input socket monitoring, and it's this that you need to reinstate. Since we don't know what sound device you are using, that's as much as we can tell you, except that if it's an internal device, you'll need to open the volume control options and alter it there. This varies between OS versions though...

Camera profiles are gone after update of Camera Raw

Hi,
After an, automatic, update to camera raw 7.3 in Photoshop Elements 11 all Camera Profiles are gone. All that is left is "Matrix". Can someone please help me?
I use Elements 11, windows Vista on a 64-bit machine, my camera is a Nikon D7000.
Thanks!

Do you have Photoshop CS6 installed on same machine?
You can install the DNG converter from:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5519
This will restore all camera profiles on your machine

Cant update to Camera Raw 8.3 for CS6 Extended

Creative Cloud prompted me to update Photoshop CC & Bridge CC earlier which I did & Photoshop CC now has Camera Raw 8.3. However, I also have CS6 Extended which still has 8.2.
If I click on update from within CS6, I see this:
Why it says Camera Raw 7 who knows - I already have 8.2. But how to get 8.3 ?? Any ideas anybody?

Well, well - basically the answer is to click update & it updates to ACR8.3 - see this thread here: http://forums.adobe.com/message/5926188#5926188 Adobe do like to confuse us

After updating to Flash version 11.6.602.171 - can no longer play any embedded videos..and worse

To begin with, I'm running a clean AMD 64 Bit Windows 7 System. Never any problems with any of my video playing scenarios - until now - with this version 11.6.602.171.
After downloading and installing both versions - both for Firefox (other browsers) and IE, none of my browsers can play videos unless they are at their lowest resolution of 240.
So I used the Adobe Flash Uninstaller and ensured that the last vestages of Flash Player were removed - and reinstalled - all to no avail.
Then I downloaded the archived version of 10.3 to see if a previous version would work. But that wouldn't work either. None of my browsers will play videos now and I'm talking:
IE 10
Firefox 19.01
Avant Browser
Google Chrome
Google Chromium
Commodo Dragon
Commodo Ice Dragon
Opera
Waterfox
Pale Moon
None will play the video.
What you get is the video screen but unless you have a 240 option (lowest resolution), all you get is a green screen. You hear the talking/music, but there is no picture and all the green screen does is flash. Here's a JPG of the screen. If you put your cursor anywhere on the progress meter (arrow) it will show you a small image of what's supposed to be playing (see below), but the screen remains green and flashes while playing.
Now here is where it gets interesting. When I completely uninstall Adobe Flash Player and then go to a You Tube embedded video (on any site), there first appears a screen that tells you that you need a plug-in - but then within seconds (without downloading anything), the movie starts playing normally.
I then checked my Firewall (Zone Alarm) - turned it off temporarily - that wasn't the problem. Then checked my latest version of Avast AntiVirus software and temporarily turned it off - that was not the problem either. The videos still won't work and remain green unless you use the lowest resolution.
So this new version 11.6.602.171 has become a nightmare - but I'm afraid it messed up my system big time and I don't know what to do to alleviate this.
Crying HELP!!!!!!!!!!   Is there something I'm overlooking. I'm now screwed - way to go Adobe for releasing such a faulty software product.
Ben Herrmann
North Carolina

It sounds like we've got a number of *different* problems on this thread. I'll try and respond to a few of them.
@filter 2.5 and everyone else running into a green screen issue. Please try the solution outlined in the post below to see if it will allow you to use hardware acceleration. The other alternative is to try a different ATI driver.
http://forums.adobe.com/message/4865912#4865912#4865912#4865912
@pipseer - Somehow Internet Explorer's activex filtering was enabled on your system. This troubleshooting is also described in this FAQ: ActiveX Filtering in Internet Explorer
@Sahloknir - For the sound issue, we're going to want your system specs. Please start a new thread with:
Operating   system
Browser
Flash   Player version
Dxdiag Report Instructions
Sometimes video and audio problems are caused at a lower level and not directly related to Flash Player. I recommend trying both of the links below to see how they perform. If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing. You can verify the use of HTML5 by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the context menu.
HTML5   video
Non-HTML5 video
@mem2013 - The Flash Player update service will not impact Flash Player's performance. This is a separate service that runs for just an instant on your system once an hour (if you have automatic updates enabled.) Changing it from manual to automatic shouldn't make any difference.

Bridge CS6 insist to open Camera raw files via Photoshop CS6 instead of CC

Hi
I´ve trying to start using Photoshop CC instead of CS6. The problem is that my Bridge CS6 is opening Camera RAWs to Photoshop CS6 as a default instead of CC. I`ve changed Finder defaults and as well as Bridges own File type assosiations to use Photoshop CC as a default, but still it isnt working. I wouldnt want to delete Photoshop CS6 completely.
Any help, anyone?

Which version mac os x are you using?
If it's mac os x 10.6.8 snow leopard, then post back before installing bridge cc.
I believe you need to install bridge cc so your camera raw files will open from the camera raw dialog in bridge cc to photoshop cc.
Also of note is the camera raw version for bridge cs6 doesn't have any of the new features that the bridge cc version of camera raw has.
If you open the the Creative Cloud Desktop.app, then you should see Bridge CC available for install.
Applications>Adobe Creative Cloud>Adobe Creative Cloud

How to download Camera Raw 8.2 for CS6 only

I don't want all the other updates, only Camera Raw 8.2.
Where can I download the CR 8.2 updater only?

Hi,
Please open PS CS6, Go to Help->Updates
Uncheck all and only select Camera Raw 8.2 CS6 update and apply.
This way only CS6 ACR would get updated not all updates.
Regards,
Ashutosh

After udating my IPhone 4 to iOS 7 I can no longer find photos in the IPhone file on my computer when connected

After updating my IPhone 4 to iOS 7 I can no longer find any pictures in the DCIM file when I log in through my computer.

there have a recently deleted album , you need deleted again in this album~

Bridge 5.0.2.4 with camera RAW 8.4.0.199 ON a MAC 10.10.1. Trying to update to camera RAW 8.7 to get my canon 7dMK2 raw files to work. But the updater say I have the latest update! Witch I clearly don't have . And my Photoshop have to different camera RAW

Bridge 5.0.2.4 with camera RAW 8.4.0.199 ON a MAC 10.10.1. Trying to update to camera RAW 8.7 to get my canon 7dMK2 raw files to work. But the updater say I have the latest update! Witch I clearly don't have . And my Photoshop have to different camera RAW plug-ins. The old 8.4 and the new 8.7. But it doesn't work. Have removed and reinstalled several times. What is going on? Why can't I update bridge to the latest version 8.7 or read my raw files from the Canon 7dmk2?

Try this:
http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected

Bridge CS4 will not update to Camera Raw 5.7 on one of my computers.

Bridge (CS4) will properly display my Nikon NEFs (from my Nikon D3 & D3S) on my old Mac Pro (Lion 10.75) but only the NEFs from the D3 are displayed on the exact same program on my MacBook Pro Retina - Mavericks).
I have followed Adobe's instructions perfectly, over and over again, but no matter what I try (and I did try some variations) I cannot update from Camera RAW Preferences.Version 5.0.0.178 on the MacBookPro Retina.
The Camera RAW preferences Version on the older Mac Pro computer's identical copy of Bridge CS4 is Version 5.7.0.213.
I tried opening and installing a download of Camera_Raw_5_7.dmg from Adobe and I also tried dropping in the Camera Raw plugin file from the older computer but nothing works. I have emptied the cache several times.
I dont know if this is significant but when I first started trying to do this, I could not find the Plug-Ins folder in the Adobe file on the MacBook Pro Retina, so I copied the one from the Mac Pro's Adobe folder.
Please help. I can only use Bridge on my older desktop computer because of this problem.
Thank you.
Jan

Well, Jan, over the years I've helped many Mac users with this precise problem, and I even posted screen shots showing the path to the correct plug-in folder for ACR. However, in your case all those images won't help and I won't be able to generate new ones for you for one simple reason: I do not use Mavericks and never will because my Mac Pro desktops cannot go above Lion, FORTUNATELY. Mavericks is still cr@p at this point.
All I can do is try to clarify a few misconceptions for you:
AutoMatters wrote:
…I read that about the root level library when I first tried to follow the instructions from Adobe and I thought that I was doing exactly that. Instead of the library associated with my name, I found the library associated with my hard drive. I suspect that I have not yet even seen the root level library…
Jan, that is the ROOT LEVEL Library.
Getting back to your advice, I do not understand what you mean by mounting the .dmg file as if it were a DVD or external hard drive.
I mean just that. A Disk Image file (.dmg) is a virtual disk, like a virtual DVD. You double click on that file in the Finder and it will then mount just as if you had inserted a DVD into your computer. It will then show you the contents it carries. I will not be at my computers for a few weeks, so I can't be sure about all that the Disk Image for that update shows; but somewhere in there will be the ACR Plug-in. That's what you need to copy from the Disk Image to your hard drive and install it in its correct location, NOT THE BLOODY .dmg file, for goodness sakes!
Do you understand that once you are at the ROOT LEVEL Library you DO NOT go to the Plug-ins folder therein? Read the instructions again. What you want is to continue the path through the Application Support folder /Adobe / Plug-ins / etc.
This old screen shot may help. Command or Control-Click on the thumbnail to see the full image in a new window, then scroll horizontally; it is a VERY wide image:
Also, if I delete the Plug-ins folder that I copied from my other computer's installation of Bridge CS4. Should I reinstall the entire CS4 suite from the original disks and start all over again. If so, I read somewhere that I will need to somehow deactivate my serial number from the products as installed on my MacBook Pro so that I may reinstall it.
Delete anything you may have copied yourself only if you are 100% sure what that is. But DO NOT REINSTALL ANYTHING without first uninstalling using the Adobe UNINSTALLER that was installed in your Utilities folder inside your Applications folder.
Whatever possessed you to go around copying folders from a different Mac OS version? ??? That is insane! Geez…
Why the heck do you keep talking about Bridge? ??? !!! Bridge has absolutely NOTHING to do with the installation of ACR. NOTHING!
ACR is installed at the OS level and can be hosted indistinctly by Photoshop or by Bridge from the same location.
Bridge is totally out of the loop in this discussion, just as it is when you are using ACR hosted by Bridge. All Bridge does is call upon the appropriate application, whether this be Photoshop, Adobe Camera Raw (ACR), Illustrator or even Microsoft Word and hand it the file, period. You could use ACR for years without ever launching Bridge, even without having Bridge installed. Ever.
Irgendwie vermute ich, daß Deutsch Deine Muttersprache ist. Oder irre ich mich?

No Camera Raw Support in Bridge CS3

Hi Folks,
my special Situation is that i first bougth CS3 Web Standard and now months later i installed the additional update for photoshop c3. My old cs2 standard is still installed.
but now, when i use the bridge, i miss all menu entries - supporting camera raw. e.g. for opening JPGs in camera raw. my raw-files will work with camera raw, cause i checked that box in photoshop preferences. there is another checkbox for jpgs, but i didn't want to open JPGs always in Camera RAW.
What to do?

This is a user-to-user forum. If you would like to notify Adobe of the problem you are having, use the information on the following page to contact them:
http://www.adobe.com/support/contact/
Most of the key factors about this issue have been noted, but I will summarize and add as I am able.
- I am assuming that everyone here is talking about CS3 Bridge, and so the following information has been tailored to the current version.
- In my experience, to have Camera Raw features in Bridge, you must have installed Photoshop, a Creative Suite, or After Effects; installing Bridge with any other program will not include this feature.
- The Camera Raw plug-in (Camera Raw.8bi) should be installed to the common files directory (C:\Program Files\Common Files\Adobe\Plug-Ins\CS3\File Formats), and all other instances of the plug-in should be removed. Also note that having any other files in this common files directory, including an .EXE file or a .DLL, can prevent the plug-in from loading.
- Verify that Bridge is up-to-date with version 2.1.1.9. In addition to this update, Bridge requires that you have installed the Version Cue 3.1.0 Client update and the Asset Services 3.1.0 update for it to run correctly. All of these updates can be obtained through Adobe Updater (Help->Updates in Photoshop) or on the following page:
http://www.adobe.com/go/updates
- Check that you are running the latest version of Camera Raw. At the time of this writing, it was 4.4.1.
- If you can access it, and you are having problems opening TIFF or JPEG images in Camera Raw, open the Camera Raw preferences (under the Edit menu). Make sure the two options on the bottom are checked ("Always open JPEGs..." and "Always open TIFFs...").
- Try enabling the following options in the Bridge preferences and then restart the application before trying again:
Click Edit--Preferences...
Under the General section, check the "Double-Click Edits Camera Raw Settings in Bridge" option.
Under the Thumbnails section, check the "Prefer Adobe Camera Raw for JPEG and TIFF Files" option.
- Try resetting the Bridge preferences and cache to see if that resolves the issue. To do this, hold down CTRL when you launch Bridge, check all three options in the Reset Settings dialog, then click OK.
- Try Steps 3, 4, and 11 in the following document:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=317912
- Create a new user account on the computer, log out of your current one, log into the new one, and then see if the Camera Raw items in Bridge function correctly there. If you are in an office environment, create a local account that does not log onto the network domain. (You may have to contact your IT department to have rights to create local accounts.)
If you current user account in Windows is a "standard" or "limited" then compare to how it works in an administrator account. If it does not function in an existing admin account, create a new admin account and try it.
I hope this was of some assistance.

I require an update to Camera Raw for CS6 for the new Olympus 4/3 OMD E-M5 MARK II to process my images. How can I get this?

I require an update to Camera Raw for CS6 for the new Olympus 4/3 OMD E-M5 MARK II to process my images. How can I get this?

You may need to purge your Bridge cache for the folder with Mark II raws in it using:
Bridge / Tools / Cache / Purge Cache For Folder current-folder-name
I can see Mark II files in Bridge 5.0.2 for CS6 after installing the ACR 8.8 update, but I didn't try viewing thumbnails in the folder before I had ACR 8.8 so there were no cached "cannot read this file" thumbnails..
If purging the cache and letting it rebuild doesn't work check to see what version of ACR Bridge has by using ridge / Edit / Camera Raw Preferences... (that's the Windows menu path). Here is what I see:

"Camera Raw Preferences..." / "Open in Camera Raw" broken (using Bridge 2.1.1.9)

I'm having some trouble getting Bridge to see my Camera Raw plugin -- oddly enough, I can double-click on a raw file and it'll open in
ACR via Photoshop, but it won't load in
ACR on its own. On top of that, Bridge isn't showing me the thumbnails for any of my raw images (though it will show thumbnails for JPEGs) and both the "Camera Raw Preferences" and "Open in Camera Raw" menu items are grayed out:
For what it's worth, I'm running Adobe Bridge 2.1.1.9 and Photoshop CS3 10.0.1 on a MacBookPro running Leopard 10.5.2. Here's what I've tried so far:
I've read over the entire "
++ Debugging ACR Installation Problems ++" thread and I've done my best to precisely follow the directions there...
As mentioned in that thread, I've installed "Camera Raw.plugin" to Macintosh HD:Library/Application Support/Adobe/Plug-Ins/CS3/File Formats/ (and I've also searched my hard drive to confirm that this instance of "Camera Raw.plugin" is the only one on the drive) :
(If you click on the screenshot, you'll see a larger version.)
I've also checked Photoshop's About Plug-in menu and I've confirmed that "Camera Raw" appears exactly once:
After clicking on "Camera Raw" from the plug-in menu, I can confirm that it's version 4.4.1:
I've also run "Tools->Cache->Purge Cache" for various folders that have raw images and, along with that, I've tried manually deleting the Users/[Username]/Library/Caches/Adobe/Bridge folder.
Just for good measure, I've also tried starting up Bridge while holding down the Option key and then choosing the option to delete all the prefs from the dialog box that comes up.
Any ideas on where I've gone wrong?

I started experiencing this same problem three days ago when I installed ACR 4.5. I have been through the forums, trying anything and everything that has worked for other users. Finally, I hit on one crazy possibility.....and it worked.
ACR was working fine in Photoshop, but suddenly in Bridge it would not display thumbnails for my CR2 images or allow me to open them in Camera Raw.
So what fixed it for me? Remember, I had tried everything mentioned in all the posts and none of it fixed it. But one user pointed out that they only had "Camera Raw" show once in Photoshop's "About Plug-In" menu. I had noticed I had it appearing four times, once for 4.5 and once for each of the three previous versions! Working on a hunch, I went to the folder where CameraRaw.8bi exists and found that I had a "save" folder there as well. The save folder contained the three prior versions. I moved the save folder outside of this location -- AND ACR WORKS AGAIN IN BRIDGE!!!
So now I'm left to wonder only one thing -- did this work okay until I added 4.5, or did I somehow create the save folder (and add previous versions of ACR) in my sleep when I installed 4.5? In the end, I'm just happy that it works again.
I hope this helps a few others of you out there!

After update to Camera Raw 8.x, Bridge CS6 can no longer build TIFF previews

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