After update to OS4.2.1 I can not get the ringer to work for incoming calls

after update to OS4.2.1 I can not get the ringer to work for incoming calls. If I set Vibrate on, that's the only notification I get. Tried everything including blowing away ALL my apps and restoring phone to new. Lost all my apps but the ringer still won't ring

God Bless u! LOL I have an otterbox case on my phone and had no clue that the mute button was there....Thank you so much!! The volume on my movies & everything else worked...even when I would go into "settings" and adjust the volume of the ringtone. I knew it was something simple...Thanks again..

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