After updating from Lion 10.7.4 to 10.7.5, my MacBook Pro will not reboot. Why? What can I do about it?
After upating from Lion 10.7.4 to 10.7.5, my MacBook Pro will not reboot. Why? What can I do about it?
I ended up having to visit an Apple Store. They claimed that the update must have aggravated an already corrupted hard disk drive. The solution was to wipe my hard disk (fortunately I had recently backed up on Time Machine). The "Genius" also claimed this was the first time he had come across the problem. Although he was clearly able to diagnose it straightaway, and the next person he saw had exactly the same problem with his Mac, and I saw an awful lot of customers queuing up with their Macs and iMacs looking very suspiciously like they all had the same problem! So clearly Apple know what the problem is but as usual treat customers as if they're idiots in order to cover up the problem. But at least the problem is now solved (although having to take at trip out and wait in a queue at an Apple store, and then restoring from backups is a painstaking inconvenience I could well have done without). All I can suggest is that you might as well take it in. None of the "solutions" on the Forum are remotely on the ball, and all Apple "Geniuses" have clearly been told what the problem is and how to fix it. Good luck!
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