After updating to iOS 5, i can not purchase apps. it says can not connect to iTunes store
After upgrading to IOS 5, I can not purchase anything from the app store. I get the message "Can not connect to iTunes store". I am able to get updates from the app store only through my phone. Also, Game center I.D. wasn't accepted. It said the user name was already taken. Had to create a new one.
Please help
You might try to confirm that your messages are actually sending. I have the same problem, but my messages appear to be sending but are not actually being received.
Similar Messages
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after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me
There is no such thing as a "Factory Unlocked iPhone "
They are either locked to a carrier who may at some stage offer unlocking
or sold direct to a user by Apple (from their own Stores or online .)
Those iPhones are NOT locked
Where did you get your iPhone
If from Apple try this
http://support.apple.com/kb/HT1808 -
After updating from ios 7.1.2 to 8.1.2, iphone got stuck syncing with itunes!
After updating from ios 7.1.2 to 8.1.2, iphone got stuck syncing with itunes!
I searched for some solutions on the internet and applied following fixes:
1- Disconnected iphone from PC and closed itunes.
2- Reset the iphone by holding down the On/Off button.
3- Connected iphone back to PC to sync with itunes.
Apparently this fixed the problem, and iphone synced with itunes.same here, but now you can't downgrade to iOS 7.x, since apple has closed the verification server for that version.
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trying to update from lion to mountain lion already purchased it but says its not available in us store help
it's ok.. you do not have to re purchase.
Open the App Store then click Purchases at the top of the window.
Click either Install or Download.
Download past purchases -
Why did I update my ios 6 through wifi only for it to ask me to connect to itunes and now its making me restore it? Will I lose everything?
It's in recovery mode. You don't have a choice. Anything that was on the phone is already gone. If you didn't back it up, there is no way to recover it.
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My ipad has the Internet connected nut when I try to update apps a message pops up to say it cannot connect to,iTunes store.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I can't purchase apps it says "your purchase cannot be complete" how do I fix this?
I can't purchase apps it says "your purchase cannot be complete" how do I fix this?
Hi,
Go to Settings > iTunes & App Store > Apple ID > View Apple ID > enter your password > set Country/Region to US if your account was created in the US.
Hope that helps. -
I BADLY NEED A HELP PLEASE after updating to IOS 7.0.2 i can no longer download or even update my app thru apps store i already tried signing out and resetting my iphone but after the reset i can no longer sign in to my apple id it says" cannot connect itunes store" what should i do please help...
I am in the same predicament...any resolve? Other than possibly taking it into the shop?
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I created a backup of the iPod in iTunes before updating to iOS 4.33 but after the update I can not restore. The backup is no longer shown in iTunes. I think iOS 4.3.3 has some differences in handling WLAN due to the Hot Spot capability for the iPone 4 which might cause these problems.
Please help. The only use of my iPod touch is to remote control my media network. And exactly that is no longer working the way it was before the update!
Best Regards,
GerdNow this has two direct effects - firstly it has increased the 3g usage for data and secondly it causes 'blips' with the ability to connect to previously working wifi connections.
Landshark2007 wrote:
We have identified that 4.2.1 in the iPhone 4 has WPA2 key length issues.
Although I have seen posts about the problem WPA2 key length problem, I am using an iPhone 4 with iOS 4.2.1 and have no problems connecting to my WiFi that uses WPA2 AES with a key that is over 20 characters.
Landshark2007 wrote:
There is also one other school of thought that we have which is to do with the increased battery performance on the iPhones. It looks as though the iPhone drops WiFi when it goes to sleep (ie: when it is turned off in normal mode).
An iPhone will maintain a WiFi connection when in sleep mode if it is connected to a power source.
I have no doubt that many users are experiencing problems with their iPhones. I just feel lucky that I haven't experienced any big issues with mine. -
After upgrading to IOS 7.4 my iPhone asks for a password. I did not use a password before. The AppleID password does not work. Can you please let me know how to disable this screen? Thank you!
Hi Joanna711,
Thanks for visiting Apple Support Communities.
Try the steps in this article if you're not able to enter the passcode on your iPhone:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
All the best,
Jeremy -
I followed these directions posted by Pilates-Contrology. His/her tips seemed to work for everyone else.
Any ideas?
Did you try this? Found this in several places and it works for me
1. Quit iTunes.
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")
3. Once in the command prompt, type "netsh winsock reset" and hit ENTER.
4. Reboot your machine.
5. Restart iTunes.
Did you try this? Found this in several places and it works for me
1. Quit iTunes.
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")
3. Once in the command prompt, type "netsh winsock reset" and hit ENTER.
4. Reboot your machine.
5. Restart iTunes.Oddly, I've now fiddled with it a bit more, and I can manage to get the Apple logo up for a short time, but if I let go of the hold button it cuts out again.
If I continue to hold it, the logo turns into connect to iTunes. I do this, no response from iTunes. -
Says can not connect to iTunes when updating app. Can uninstall and reinstall. Can connect directly to iTunes. Anyone out there who can help me? Apple wants me to pay them for their support because I didn't have a problem in the first 90 days.
Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I attempted to make an in-app purchase on the Original Gangstaz app and a message came up saying to contact itune support to complete the transaction. Another window comes up after saying that no connection could be made to the itunes store . I have made numerous in-app purchases, so why has this now happened?
Please note my phone is NOT jailbroken. Any ideas?Check the settings - perhaps you have enabled restrictions (see: iOS: Understanding Restrictions (parental controls)).
If not, see iOS: Troubleshooting apps purchased from the App Store -
what do i do when my try to update my apps it tells me that i cannot conect to itunes store. Please help...
Try:
Can't connect to the iTunes Store -
I can't make an in app purchase and i also can't purchase apps but i can purchase music
please help me the title says it all
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card.
iTunes Store: Accepted forms of payment
http://support.apple.com/kb/HT5552
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