After upgrading from acrobat 9.5 to XI pro my users have complained on slow typing when filling in form that were created in version 9.5?

After upgrading from acrobat 9.5 to XI pro my users have complained on slow typing when filling in form that were created in version 9.5?
The issue is they type but there is 2 second delay when it appears in the field.
Windows 7 64bit

I see, I misread your reference to Reader 11 to mean you were using Acrobat 11, but it looks like it worked out anyway.
The base-14 fonts are special in PDF because they are guaranteed to be available even if they are not embedded. If you select a non-base-14 font for use with a form field, the entire font usually gets embedded, since each glyph it contains has to be available for use with the field. This can take up a lot of space if you do this a lot, and the space isn't reduced if you change back to a base-14 font later because the internal reference to it is not removed. This is caused by the bug I mentioned.
In your case, however, the entire font doesn't get embedded because fonts like it (e.g., large asian fonts with a lot of glyphs, Arial Unicode) would take up too much space if fully embedded. If it did, a 100KB PDF could bloat to 20MB with that one change. Instead, users are expected to have such fonts installed on their system, which is why you were prompted to install the font pack. This despite the fact that the font was not actually used by anything in your document, it was simply the orphaned reference to it that triggered this. This should get fixed in Acrobat eventually so this type of thing doesn't happen again.

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John: I back up the catalogue (and optimize/check its integrity) every time I quit Lightroom - which is why excluding it from Time Machine isn't the end of the world. I did rename the catalogue early on in my troubleshooting process - as you say, I didn't like the fact I felt out of control of it.
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Hi Anubha,
Thanks for your help.
In Finder ...... > Twain Data Sources I found two files, "Canon MP980 series Network.ds" (1.9Mb) and "Canon MP980 series.ds" (2Mb). Next to Kind for both it says "Application". I don´t see the word "Package" or "PowerPC" or "Universal". However, under Where, it says "Macintosh HD>Library>Image Capture>TWAIN Data Source. This is also the same information I find on my Macbook Pro (OS X 10.10.3), but still running Acrobat CC (not upgraded yet, thankfully). I can still scan using my MBP.
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This question was solved.
View Solution.

Hi,
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DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hi All,
I've searched for this in vain so I'm comming to you now in desperation. My boss has tasked me with tracking down this error and I have to be honest, I'm a little bit green with Acrobat Pro. So coming into the situation I know this. My department used to use a .ps file to build a publication into a PDF from other .ps files. We operate on a network share (the P: drive) on Windows XP SP3 machines with the latest updates.
In Acrobat Pro 7 we could double click the .ps file which executed the below code through Adobe Distiller and a finished PFD of the same file name would be output to the host directory. But now, after upgrading to Adobe Acrobat 9, this process only produces a PDF with all of the appropriate bookmarks and none of the content.
% PostScript program for distilling and combining multiple PostScript files.
% When embedding font subsets, it is highly recommended you use this technique
% to distill multiple PS files so only one font subset is used for each font.
/prun { /mysave save def       % Performs a save before running the PS file
        dup = flush            % Shows name of PS file being run
        RunFile                % Calls built in Distiller procedure
        clear cleardictstack   % Cleans up after PS file
        mysave restore         % Restores save level
} def
[       /Author (User)
        /CreationDate ()
        /Creator ()
        /Title (Title)
        /Subject (Subject)
        /Keywords (Words)
/DOCINFO pdfmark
[       /PageMode
        /UseOutlines
/DOCVIEW pdfmark
[    /Page 1
    /View [/XYZ null null null]
    /Title (Cover Page)
/OUT pdfmark
[    /Page 2
    /View [/XYZ null null null]
    /Title (Page 1)
/OUT pdfmark
[    /Page 3
    /View [/XYZ null null null]
    /Title (Page 2)
/OUT pdfmark
[    /Page 4
    /View [/XYZ null null null]
    /Title (Page 3)
/OUT pdfmark
[    /Page 5
    /View [/XYZ null null null]
    /Title (Page 4)
/OUT pdfmark
[    /Page 6
    /View [/XYZ null null null]
    /Title (Page 5)
/OUT pdfmark
[    /Page 7
    /View [/XYZ null null null]
    /Title (Page 6)
/OUT pdfmark
[    /Page 8
    /View [/XYZ null null null]
    /Title (Page 7)
/OUT pdfmark
[    /Page 9
    /View [/XYZ null null null]
    /Title (Page 8)
/OUT pdfmark
[    /Page 10
    /View [/XYZ null null null]
    /Title (Page 9)
/OUT pdfmark
[    /Page 11
    /View [/XYZ null null null]
    /Title (Page 10)
/OUT pdfmark
[    /Page 12
    /View [/XYZ null null null]
    /Title (Page 11)
/OUT pdfmark
[    /Page 13
    /View [/XYZ null null null]
    /Title (Page 12)
/OUT pdfmark
[    /Page 14
    /View [/XYZ null null null]
    /Title (Page 13)
/OUT pdfmark
[    /Page 15
    /View [/XYZ null null null]
    /Title (Page 14)
/OUT pdfmark
[    /Page 16
    /View [/XYZ null null null]
    /Title (Page 15)
/OUT pdfmark
[    /Page 17
    /View [/XYZ null null null]
    /Title (Page 16)
/OUT pdfmark
[    /Page 18
    /View [/XYZ null null null]
    /Title (Page 17)
/OUT pdfmark
[    /Page 19
    /View [/XYZ null null null]
    /Title (Page 18)
/OUT pdfmark
[    /Page 20
    /View [/XYZ null null null]
    /Title (Page 19)
/OUT pdfmark
[    /Page 21
    /View [/XYZ null null null]
    /Title (Page 20)
/OUT pdfmark
[    /Page 22
    /View [/XYZ null null null]
    /Title (Page 21)
/OUT pdfmark
[    /Page 23
    /View [/XYZ null null null]
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/OUT pdfmark
(p:/ps/pdf/cover.ps) prun
(p:/ps/page2.ps) prun
(p:/ps/page3.ps) prun
(p:/ps/page4.ps) prun
(p:/ps/page5.ps) prun
(p:/ps/page6.ps) prun
(p:/ps/page7.ps) prun
(p:/ps/page8.ps) prun
(p:/ps/page9.ps) prun
(p:/ps/page10.ps) prun
(p:/ps/page11.ps) prun
(p:/ps/page12.ps) prun
(p:/ps/page13.ps) prun
(p:/ps/page14.ps) prun
(p:/ps/page15.ps) prun
(p:/ps/page16.ps) prun
(p:/ps/page17.ps) prun
(p:/ps/page18.ps) prun
(p:/ps/page19.ps) prun
(p:/ps/page20.ps) prun
(p:/ps/page21.ps) prun
(p:/ps/page22.ps) prun
(p:/ps/page23.ps) prun
% INSTRUCTIONS
% 1. Locate all PostScript files to be distilled.
% 2. Make a copy of this file and give it the name you want to have as the prefix
%    for the resulting file. For example, you could name this file MyBook.ps.
% 3. Include a line for each PostScript file to be run using the pathname syntax
%    appropriate for the platform running Acrobat Distiller.
%       Macintosh pathname syntax: (Macintosh HD:Folder:File.ps) prun
%       Windows pathname syntax:    (c:/mydir/file.ps) prun
%    UNIX pathname syntax:        (./mydir/File.ps) prun
%       Note: The syntax for Windows may look strange, but double escaping the
%             backslash character is required when using filenameforall.
% 4. Distill the file on the machine running Acrobat Distiller.
After the process is "done" the following log file is generated.
Acrobat Distiller 9.4
Started: Monday, October 18, 2010 at 13:32:05
Adobe PostScript software version: 3018.101
Start Time: Monday, October 18, 2010 at 13:32:06
Source: publicationtest.ps
Destination: C:\Documents and Settings\User\Desktop\usfdtest.pdf
Adobe PDF Settings: C:\Documents and Settings\User\Application Data\Adobe\Adobe PDF\Settings\High Quality Print.joboptions
c:/ps_script/cover.ps
c:/ps_script/toc.ps
c:/ps_script/page3.ps
c:/ps_script/page4.ps
c:/ps_script/page5.ps
c:/ps_script/page6.ps
c:/ps_script/page7.ps
c:/ps_script/page8.ps
c:/ps_script/page9.ps
c:/ps_script/page10.ps
c:/ps_script/page11.ps
c:/ps_script/page12.ps
c:/ps_script/page13.ps
c:/ps_script/page14.ps
c:/ps_script/page15.ps
c:/ps_script/page16.ps
c:/ps_script/page17.ps
c:/ps_script/page18.ps
c:/ps_script/page19.ps
c:/ps_script/page20.ps
c:/ps_script/page21.ps
c:/ps_script/page22.ps
c:/ps_script/page23.ps
Distill Time: 00 Hour(s) : 00 Minute(s) : 00.390 Second(s)
**** End of Job ****
Is there anything obvious about this that screams, "You're an idiot!"? I'm okay with that, just need to get it fixed.
Thank in advance for any help you can provide.
Michael

An observation -
It looks like you are dealing with files that reflect someone's work with the pdfmark Reference (associated with Distiller).
As with Acrobat Security, JavaScript and the Acrobat SDK the 'how-to' from these all undergo changes with each new Acrobat release.
I suspect that the coding, while adequate for back when Acrobat 7 was new on the street, may have to be updated to comply with what the Distiller provided with Acrobat 9 supports.
Use the link for pdfmark Reference
http://www.adobe.com/devnet/acrobat/wwdistiller.html
The Acrobat Developer Center ( http://www.adobe.com/devnet/acrobat.html ) provides a hub to the myriad of "under-the-hood" aspects of Acrobat.
Be well...

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You were right. I renamed the javascript that did it individually and everything works great. Thank you so much. Is that a change then from 7 to 8 because I didn't have this issue in 7?

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Victoria Xia
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After upgrading from acrobat 9.5 to XI pro my users have complained on slow typing when filling in form that were created in version 9.5?

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