After using as modem, can no longer send/receive email. Any ideas why?

My IT department recently upgraded the service to include use of Blackberry as a modem.  That works fine...the problem is each time I connect to the computer, it somehow wipes out my setting on the once I unplug,   I'm on an Enterprise Server so each time this occurs, my IT folks have to reset my password.
Sprint had me erase the "Service Books" on the phone and then gave me a new one but that did not work.
Thanks in advacne!

I suggest backing up your device, then preforming a clean application load of the device software. To do this see the article below:
How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Manager for Windows - KB11320
http://www.blackberry.com/btsc/KB11320
Hope this helps.

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