After we installed a new airport extreme, the imac running snow leopard displays black box msgs saying to hold down the power button and or the reset button and then restart your computer. Can anyone provide info that can help resolve this issue?

Experiencing similar issues on both imac and power book: after replacing an original airport extreme with a new airport extreme both computers display a black box msgs that reads: "...turn off your computer by holding down the power button and or the reset button for a few seconds and then restart your computer."...
one of the printers are usb'd to the imac. The printer is not "seeing" the imac nor will it print wireless from the powerbook which was the norm prior to the upgrade on the airport extreme.
Upon restart, the imac does not "see" the wireless keyboard or the mouse until it is "found" again.
At this time the imac or the powerbook can get on line.

It sounds like your computer is getting Kernel Panics. Please look at About "You need to restart your computer" (kernel panic) messages and if the message seen on your display is like the one in the link then you have confirmed you had a KP. KP's can be tough to track down because they can be caused by software or hardware. The first place to start is to post the complete crash log so we can look at it, often there are clues in the log. You can find it at:
/Library/Logs/DiagnosticReports

Similar Messages

Maybe you are looking for

  • Need your help !!! -- Authorization error for Real-Time Bex query

    Dear experts: I have a Bex query built on a multiprovider, this multiprovider is consist of one standard cube and one real-time cube(virtual provider). When I run this query, I can retrive the data and no error occured, but when others execute this q

  • Problems with deleted outbound deilverys

    Hi all, I have the following problem with a deleted outbound delivery. The issue is that a sales order was created and a outbound delivery was assigned to this sale order, but somebody deleted the outbound delivery, unassigned the corresponding mater

  • Netbeans 3.5\Code2000.tff\Character Display

    I'm currently working on a bilingual project. I am using Netbeans 3.5 to code it in, along with designing the gui. Some of the characters that I wish to display include those of indian native languages such as hindi. This is where the Code2000 font c

  • Can someone please help me load 10.4?

    Have not used this laptop in a few years and pretty dumb when it comes to Macs. So I've got 10.2.8 and want to install 10.4 but after I hit the install icon it tells me to restart then once rebooted, nothing. Could someone please dumb it down for me

  • Color printing with new Pixma very slow

    (this was also posted on the general Airport Extreme forum, but I realized later that it's more pertinent to this one) I recently replaced a Canon Pixma iP4300 printer with an iP4700. It works fine when it's connected directly to my iMac, but when I