Agent assignment in Workflows using Rules.

what is Agent assignment in Workflows using Rules.

Hi
[Check this article|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/70c6c6e7-3ede-2a10-deb8-8da2071fbaf0]
Regards
Pavan

Similar Messages

Assigning Territory Attribtues Using Rule Builder

Hi ,
I am not able to assing the Territory Attributes using the Rule Builder.
1. I have create the Rule Policy and Rule set in the Rule Builder.
2. Under the territory I assigned myself as employee and I have created a Rule saying that 'if the Account Hierarchy is X then the Terriotry is X'
3. I go to the Trade Promotion applicaton.
i. I search for the Account hierarchy, the Terrioty is defaulted but no Account Hierarchies are found Under that.
ii. when I search for all the available account Hierarhcies and assign the one that I used in the rule I get a warning '' Account Hierarchy X is not assigned to Territory X "
What additional steps am I missing . Is it possible to assign Territory attributes using rule builder. Is there any other way of doing it.
Thank you,
Siva

HI,
You need to run a program to update the territory relationships/chnages..
you can search for it in se38 -- terrProcrel..
rgds,
Venkat

Agent Assignment in Workflow

If anyone had worked on customizing the WF for Changed Sub profile, WS1200124, please tell me how to configure the role for the standard task: 1200191, Abbreviation: PDVDispProfi .
I need to use this task for two purposes, one to show to the owner of the profile and second to the manager of the owner of the profile.
I tried giving the rules 01200025 for Employee and 01200024 for the manager in agent assignment for the tasks, but the workflow hangs at these tasks.
If I hardcode the agent to some user, it works fine.
Any suggestion on what would have gone wrong?
Is something to be activated at the rule level?
Thanks in Advance.
Suryakiran

Hi Mikko,
I work on ECC5 system.
Your answer solves half of my issue.
I assign an Expression with &EMPLOYEE& as the agent to task and this sends the mail to the employee.
the Work Item Subject says "Your Dev. Profile has been change".
Now, I also need to send the same mail to the supervisor of the employee.
Here, The workitem text should be "Dev. Profile has been changed for the Employee XYZ".
So, I cloned the task TS01200191 to TS900001,
changed the text accordingly and
created a container element "PERSON"
inserted this element as a variable in the text.
I need to pass this PERSON to the task in the binding from workflow.
This PERSON should be created in the workflow container and filled.
Please confirm if this procedure works or if there is a better one.
Thanks.

Agent assignment to workflow task

Hi all,
1) I have assigned a workflow(sub workflow) in a activity step in main workflow and assigned workflow task no ws99900258 in that step.i have tried to assign agents as general task.
i couldn't do it.its showing that please place the cursor..some thing.
Kindly let me know how to assign to a workflowid.
2) in another workflow i am facing the problem is "mandatory import element(workflow container object(z_plm_sbc) is not explicitly provided".
Kindly let me know how to rectify this error.
Regards,
Ramesh.

Hi Ramesh,
1. Open the workflow ws99900258 in tcode PFTC,
     Menu options -- > additional data-->agent assignment --> maintain --> select your workflow (this is where you are missing)
     click on "atttributes' buttone..
     Make it as general.
2. In your workflow some of the elements are mandatory, pass the required value into that element.
This is you have to mention in the Binding ..
Regards,
Murali Krishna,

Agent assignment in workflows

Hi,
How to assign agents(user) as approvers to a particular workflow.
Thanks,
Manu

Hi Manu,
To add start condition performe the following steps:
1. Go to t-code SWDD and open your workflow template.
2. Go to Basic Data (cap sign button at the top of the screen) or click Ctrl + F8
3. Go to Start Events tab.
4. In the Object type enter your BO name, in Event of object enter the BO event.
5. Click on 'B' i.e. Binding Defined, click on generate automatic binding. It would automatically generate the appropriate binding for the workflow. You can also alter the binding as per requirement.
6. Click on 'C' i.e. Start Condition. A dialog would open, select the appropriate start condition for the workflow. Check the condition before saving (recommended).
6. Click on 'A' to Activate the binding and start condition. All 'A', 'B' and 'C' would get green.
7. Save the changes made and activate your workflow.
Hope this answers your query.
Regards,
Saumya

No Responsible Agent filled? workflow goes to all

Hi All,
I am new to workflow. I am trying to fix a leave workflow issue. Issue is when ever the leave applied it goes to more then one manager. Even thou employee got manager in organisation. When I checked the workflow log, I found no Responsible Agent in list, only Possible Agent as list with more then one entry (all of them got this workflow). I am not sure whats wrong, agent determination is done using Rule resolution I am unable to link workflow and rule used. Can anyone tell me what should be causing this problem or why responsible agent list empty.
Thanks in advance.
Regards,
Trim

HI Trim,
Responsible Agents
 Who should do the work
Responsible agents are the people who are supposed to execute a particular work item.
Responsible agents are assigned at the workflow step level or at the task level via default agent determination rule.
 Assignment of Responsible Agents
 Responsible agents can be assigned by using
Expressions (Initiator of workflow)
Organizational Structure (Organizational unit, job, position)
Rules (Dynamically during Work Item creation)
 The recipient(s) of a work item are established from the intersection of responsible and possible agents.
Responsibility Rules
When role resolution is performed, an assignment table is
evaluated in which Organizational Management objects (jobs,
positions, users, organizational units) are assigned to the
various characteristics of the role parameters.
Procedure for defining roles using responsibilities
Creation of container element for each criterion that are selected for the evaluation at runtime.
Creation of responsibility and definition of criteria (individual values or value ranges) in the responsibility editor for the container elements.
Assigning users / organizational objects to the responsibility.
If the values in the role container are compatible at runtime with
the criteria defined for a responsibility, the organizational
objects assigned to this responsibility are identified as
responsible agents for the work item.
Thanks and Regards,
Prabhakar Dharmala

Agent Assignment for MDG Workflow

Hi,
I have copied a standard wokflow of master data governance into a 'Z' copy of it. I will use that same workflow but for different agents in it. I have to assign agents in it but that agents are like users with different hierarchical levels.
I am new to this. Plz can you help me in completing this workflow like how to create users/agents and how to assign that agents to workflow depending of their rights to perform activities.

Hi,
Take a look at the online help.
[1] [Agent Assignment|http://help.sap.com/saphelp_nw73/helpdata/en/c5/e4b535453d11d189430000e829fbbd/frameset.htm]
[2] [Rule resolution|http://help.sap.com/saphelp_nw73/helpdata/en/96/aef837aea75351e10000009b38f8cf/frameset.htm]
Regards,
Eddie

How to use rules and roles in workflow?

Hi experts,
I am a beginner in workflow. Could any one tell me how to use rules and roles in workflow ?
Can u pls tell me the steps to follow?
and more over what are all the important things we have to learn in workflow module ??
I shall be thankful to u.
Thanks
uma

Hi
Workflow automates the steps and activities in a business process according to predefined procedures and rules.
Workflow presents information and documents to the appropriate knowledge worker or agent (another entity such as a program) to make a decision or perform an activity.
Workflow tracks each and every step in the process flow and maintains an ongoing status.
Workflow also collects and reports all of the metrics associated with the execution and completion of the process.
Check the below links u will get lot of info..
http://www.sap-press.com/product.cfm?account=&product=H950
Workflow
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/a5/172437130e0d09e10000009b38f839/frameset.htm
For examples on WorkFlow...check the below link..
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
Go through the following links on FORK :
http://help.sap.com/saphelp_nw04/helpdata/en/24/e2283f2bbad036e10000000a114084/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/8d/25f1e7454311d189430000e829fbbd/frameset.htm
http://help.sap.com/saphelp_46c/helpdata/en/c5/e4a930453d11d189430000e829fbbd/content.htm
http://www.insightcp.com/res_23.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMSTART/BCBMTWFMSTART.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMDEMO/BCBMTWFMDEMO.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMPM/BCBMTWFMPM.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
For more reference on workflow: http://****************/Tutorials/Workflow/Workflow.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/04/9277a346f311d189470000e829fbbd/frameset.htm
Check these links.
http://www.sapgenie.com/workflow/index.htm
/people/ginger.gatling/blog/2005/12/01/link-workflow-business-objects-to-your-collaboration-tasks
http://help.sap.com/saphelp_nw04/helpdata/en/92/bc26a6ec2b11d2b4b5006094b9ea0d/content.htm
http://help.sap.com/saphelp_bw33/helpdata/en/92/bc26a6ec2b11d2b4b5006094b9ea0d/content.htm
http://help.sap.com/saphelp_bw31/helpdata/en/8d/25f94b454311d189430000e829fbbd/content.htm
http://www.sap-press.com/product.cfm?account=&product=H950
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
Workflow
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/a5/172437130e0d09e10000009b38f839/frameset.htm
For examples on WorkFlow...check the below link..
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/a5/172437130e0d09e10000009b38f839/frameset.htm
For examples on WorkFlow...check the below link..
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
Workflow tutorials with step-by-step and with screenshots are available at http://www.****************/Tutorials/Workflow/Workflow.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/42/c14a9b55103116e10000000a1553f7/frameset.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/c5/e4a930453d11d189430000e829fbbd/frameset.htm
http://www.sapgenie.com/workflow/
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.sap-basis-abap.com/wf/sap-business-workflow.htm
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2857887
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2855919
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2735228
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMSTART/BCBMTWFMSTART.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMDEMO/BCBMTWFMDEMO.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMPM/BCBMTWFMPM.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
Debug a workflow.
This has a step by step procedure :
http://fuller.mit.edu/workflow/debugging.pdf
www.erpgenie.com/sap/workflow/debugging.htm
http://www.erpgenie.com/workflow/debugging.htm?2b5de440
Workflow tutorials with step-by-step and with screenshots are available at
http://www.****************/Tutorials/Workflow/Workflow.htm
http://www.sapgenie.com/workflow/
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
http://www.sap-basis-abap.com/wf/sap-business-workflow.htm
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2857887
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2855919
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2735228
http://www.sapbrain.com/TUTORIALS/TECHNICAL/WORKFLOW_tutorial.html
Regarding Work Flow
work flow scenarios.
1. applying for a leave.
2. approval process.
3. material creation process.
4. mainly work flow is for notification purpose.
chk this links
http://help.sap.com/saphelp_erp2005/helpdata/en/fb/135962457311d189440000e829fbbd/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/c5/e4a930453d11d189430000e829fbbd/frameset.htm
Workflow
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/a5/172437130e0d09e10000009b38f839/frameset.htm
For examples on WorkFlow...check the below link..
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
http://www.erpgenie.com/workflow/index.htm
http://www.sap-basis-abap.com/wf/sap-business-workflow.htm
http://www.insightcp.com/res_23.htm
A good tutorial
http://www.thespot4sap.com/articles/Invoice_Verification_Automation_Using_SAP_Workflow.asp
http://www.sap-basis-abap.com/wf/sap-business-workflow.htm
/people/alan.rickayzen/blog
/people/jocelyn.dart/blog/2006/06/19/why-use-abap-oo-with-workflow
a good book
http://www.sap-press.com/product.cfm?account=&product=H950
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.sap-press.com/downloads/h950_preview.pdf
Check the following PDF
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMSTART/BCBMTWFMSTART.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMDEMO/BCBMTWFMDEMO.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMPM/BCBMTWFMPM.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
also seach the workflow forum: SAP Business Workflow
Regards
Anji

RFQ Workflow: Agent assignment

Dear All,
We are working on the Release RFQ workflow.
Per my understanding, the IMG settings determine the users/OUs who should be receiving mails
to release the RFQ. This multilevel approval is in place.
Now, I have created an RFQ, this triggered the workflow, but there is an error in the release activity.
The error says "Purchase reqn number is not found".
Do we need to explicitly mention the release rule 20000030 in the agent assignment section
of the workflow? Why does the error abt purchase reqn appear?
Does it look if the RFQ is created w.r.t Purchase reqn?
As this is both MM/workflow related doubt, Iam posting it in both the forums
Please help me.
Thanks,
nsp.

Thanks for your response.
These steps are already taken care of.
Now, what I have done is, I have created an RFQ with reference to a purchase requisition. In SWEL, I see workflow WS20000080 triggered. But I get an error saying "Element purchase order is not available in the container. Error in resolution of rule 'AC20000030' for step. Agent determination failed"
Can you advise me? Why does it look for purchase order ?
Thanks,

Workflow agent assignment in Production system

Hello Sap Gurus,
Is there a way to maintain harcoded agents(not a general task..but putting in a user's name) on the tasks in the SAP production system without going to Change mode.
I know we can do it for the Workflow templates in Dispaly mode but for the tasks, it wouldn't let us do without being in Change mode.
Any suggestions is appreciated
Thanks

Hi Rachana,
The agent assignment of a task is a PD infotype and therefore the question is do you have the authorisation do maintain in production?
From what you have described, the short answer appears to be no. But a longer answer is that, with sufficient access, you can open a workitem in change mode and forward to a new agent after using the Replace Manually option.
Another option would be to go in throught the diagnosis tolls (SWUD) and use the option test environment. You will see the steps of your workflow at the bottom of the page. If there is a red football shaped object - this is agent assignment - you can click to maintain the assignments.
A better question is why maintain by user ID here as it is a pain to maintain.
Regards
Gareth

Agent assignment problem for activity in workflow

Hi Experts,
I have created an activity task for calling MM02 transaction in my workflow. I need to send this workitem to multiple people. I am using an expression in the place of agent assignment available in Control tab of the task. Now this assignment is not recognized by workflow, it shows error "Task TS90000070 has no agent assignment. Please suggest how to fix it, or if there is any other method available to send workitem to multiple people. Note: I am not using standard organizational management feature here.
Thanks,
Ashok

Hi Ashok,
It seems you have not assigned possible agent for this task. Please follow these steps.
Execute PFTC transaction and take 90000070 in change mode.
Now goto Additional Data -> Agent Assignment -> Maintain.
This will take you to another screen where you can find the task 90000070. Click on the first button (Create Agent Assignment) on the application toolbar. This way you can assign an agent if you are using organizational management.
If not, then make it as a general task. For this click on the 'Attributes' button and select the 'General task'.
Hope this is helpful.
Thanks
Vinod

Workflow - Dynamic agent assignment

Hello!
I am doing Workflow development. I have a question about Workflow Agent Assignment.
I want to assign multiple agents ( 1 or 2 or more agents and It's not static. Each agents have task that processing independent. and next task is started after end of all multiple tasks.).
But I can't dynamic assignment('Adhoc agent assignment' is not that.)
Can you help me?(Is this possible?)
Best Regards,
Juhyun

Hi
If I have understood you correctly, you have a multiline container element with a number of agents (type wfsyst-agent) - and now you would like to send a workitem to each agent - and not just one workitem to all of your agent.
To achieve this you need to define the task (or sub workflow) as a multiline element. T
his is done in task implementation in the workflow builder. Switch to the tab Other, in here you add your multiline container element containing.
When you now go back to agent assignment, you will find two container elements for your multiline element, use the one with [&_WF_PARFOREACH_INDEX&].
The result will be that exactly one workitem is created for each entry in your multiline container element.
Regards
Morten Nielsen

FI Payment Release Workflow Agent assignment and SPRO settings.

Hi Experts,
I am working on Payment release workflow for 2 stages. So for this i have activated the main workflow WS00400012 and for First level release WS00400011 and for second level release WS00400021.
Now where should i assign the agent for First level release and second level release ? and what setting should i do in SPRO as FI settings.
Any of you suggestions will be of great help me to resolve this issue.
Regards,
Hari

Hi,
Thank you for your reply.Should i mention the main workflow number in SPRO or
just the subworkflows alone ?.
Assign main workflow number
Can i assign users directly in workflow itself insteas of assigning position in SPRO.
Don't assign users inside the workflow, if the user id you want to change then again you have to change the workflow.
Regards,
Surjith

Agent assignment & Attribute for workflow template level.

Hi Friends;
As per my understanding we maintain Agent assignment at WF template level to provide security to WF task level so that the possible agents maintained there are only authorized for that task,
and if we maintain it as general task then every one is able to execute it.
But my concern is wht will happen if we wont do agent assignment at WF level and also not make it general task.
Regards
Dev
Edited by: Dev on Jan 15, 2010 10:47 AM
Edited by: Dev on Jan 15, 2010 10:51 AM

Hi Dev,
If you do not maintain the agent assignment at WF task level ( for the task which are not general task ), those users will not receive any work item.
For example user XXX is determined by some rule but he will not receive the work item until user XXX maintained at WF task level.
Thanks
Sanjay

Held PO triggering workflow and agent assignment to myself

Hi experts,
Is there a way where I can prevent held documents from triggering my workflow?
How can I achieve the following 2 scenarios for agent assignment:
1) Create PO and workitem route back to myself
2) Release PO and workitem route back to myself

Lester,
If you are a User01, then You started the process like if you are creating the PO, then the workflow is getting triggered. So now you are the initiator of the process, and in WF_inititor will be hold your user name user01.
Thanks,
Vijay.

Agent assignment in Workflows using Rules.

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