Agent Commission Settings required

Hi Every One,
Each Customer is having more than one Broker and also they are giving the Commission to the Brokers. Brokerage rate is fixed and is divided among the brokers. How to configure this in SAP and how to settle the payment to the Broker?
Note: In the Above Case there is 3 Scenarios
A.     If the Customer will return the Material & it is not possible to rework on it and if, payment is made to the Broker, in that case how to handle this in SAP for settlement?
B.     If the customer will return the material & it is not possible to rework on it and if, payment is not made to the Broker, in that case how to handle Commission in SAP?
Also note that the returns could be partial as well.
C.     If there is no Sales-return, how to settle the commission amount to the broker in SAP and how to configure in SAP?
Please guide to Solve the issue bcoz i am new to this scenario
And also i posted this thread in SDN Forum but i didnt get the proper solution to solve my issue
please help me to solve my issues
Moderator Message: Wrong forum.
Edited by: kishan P on Jun 8, 2011 1:13 PM

Thanks Sir,
In this case, When I spoke to end user in detail, he provided the information that they have created customer group according to each Agent, which is maintained in the customer master.
I picked up the field of Customer Group itself in the Report for Agent.
Regards
Trupti Deulkar

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