Ags_work_incident_create_app - Unable to maintain system and client

Hi,
When creating a support message from the Incident work center, the fields system and client are greyed out and thus not maintainable.
I have no problems creating support messages using the SAPWEBGUI or through transaction NOTIFCREATE, it is only when using the work center. I do not have any other issues in the workcenter, I can display and change support messages.
I have check the security settings and run a security trace which did not come up with anything.
Any advice as to why these fields are greyed out would be greatly appreciated.
Thomas

Authorization problem, issue solved.

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Service Desk: System and client missing when creating a message.

Hi Experts,
I would like to find out if anyone has encountered this problem before. The system and client fields were blanked out and I am unable to select/create the system when creating a message. Thanks!

Hello Wein,
If the system/client are grayed out in the workcenters, it is because when creating your BP you've probably created it only for a single system/client. Try to update your BP with another system (tx. BP_GEN).
Hope this will help.
Regards,
Stéphane.
Oups didn't see that the question was marked as answered...
Edited by: Stephane BUSTARRET on Aug 5, 2010 2:40 PM

Business System and Client

Hi
I checked many treads and still I couldn't get a satisfactory explanation to the difference between Business System and Client. I read in help.sap site that multiple business systems can be assigned to a single technical system and also each numbered client of an SAP system is a Unique Business System ? So are client and business system one ? If so why use it interchangably ? And if many business systems can be assigned to the technical system how do we specify a related Integration Server ? As I understand only one Business System can be assigned Integration server. So if we assign many business systems to one technical system then how can we have related Integration server for all ? I couldn't get a satisfactory explanation to this doubt in any thread in this forum
Midhun

>>each numbered client of an SAP system is a Unique Business System ?
It could be. But it is not necessary that each client of SAP system is communicating with PI. If it is then there will be one Business System for each client.
>> So are client and business system one ?
No. Client is more substantial category in SAP system. Business system just defines the logical name to these clients if they communicate with PI.
>> If so why use it interchangably ?
Actually they can't be used interchangably always. The only relation is that for each client of SAP system, there could be only one Business system.
>>And if many business systems can be assigned to the technical system how do we specify a related Integration Server ?
For related Integration Server name, you need to select the PI Business system name which would communicate with your business system. For a single SLD scenario you will see PI Dev, Q and Prod business systems.
>> As I understand only one Business System can be assigned Integration server.
Correct. Its a PI Business system.
>> So if we assign many business systems to one technical system then how can we have related Integration server for all ?
For all Business systems of 1 technical system, you need to select the same PI Business system name.
Regards,
Prateek

Adding system and client specific TMS approval steps

Hello,
In defining QA approval steps, how to define a step which is not system and client wide?
When adding a new step, it is automaticaly defined with * in the client and system fields, and when changing the steps, these fields are not editable. However, there are several approval steps for which a specific system and client are entered, but this was done by a consultant, who was here some years ago.
Does anyone know how to do this?
Thanks in advance,
A

Hi Aleksandra,
Did you ever find a solution to this issue. I too have multiple QA systems in our landscape (4 system landscape), and yet I can not defined system/client specific approval procedures in STMS.
The system and client options don't even appear when I go into change mode, yet table TMSQASTEPS has the options available. Direct table update works fine, but it would be nice to know the "SAP standard" way of doing this.
Cheers
Shaun

Logical System and Client copy

Hi Gurus ,
             I just now finished ECC 6.0 successfully , I want to take the client copy . But i hacve one doubt , In client creation one TAB logical system is there , Kindly advice me how to create Logical system and steps .
Regards
Selvan

Hi Manjula ,
              Below i mentioned the full detail about the error .
    RFC destination for client copy in systems with Financials Basis     (FINBASIS) component.
The system could not find any suitable RFC destination for processing     for client 000.     This note also appears if an RFC destination was found but this does not     work.     o   RFC destination: FINBTR@ID3CLNT000     o   Error text: Error during the retrieval of the logon data     Proceed as follows to eliminate this error:
1. Start the wizard to create a new RFC connection     or perform the following steps manually:     1. Create an RFC destination with the target ZK>source client of client         copy (in this case 000).
2. Check whether the RFC destination works in transaction SM59.         To avoid errors when assigning the password or the authorizations of         the RFC user, use the authorization test Test -> Authorization.
3. Enter the RFC destination:         -   Transaction: FINB_TR_DEST (Destinations for Transport Methods of             the Financials Basis)         -   Client: 000
4. Start the client copy again.
Kindly advice me
selvan

No F4 value for system and client field for create job request

Hi,
While creating a job request in Solution manager system filed and client filed F4 is not working , it does not show any value.
Do you have any idea regarding this issue.
Thansk & Regards,
kaushal

Hello Kaushal,
you habe to link user, key user i.e. a business partner (BP), and managed system and this work like this:
a) User <-> BP: start transaction BP, assign role Employee to your business partner and enter the user name on tab Identification
b) BP <-> managed system: start transaction BP, select role General and enter the External System Identifier (format: <managed system ID> <installation number> <client> <user in managed system>) on tab Identification
Alternative: Use transaction BP_GEN to create valid business partners for managed systems
See also the Solution Manager Implementation Guide (IMG):
-> transaction SPRO
.> SAP Solution Manager Implementation Guide
-> SAP Solution Manager
-> Cross-Scenario Settings
then
-> Business Partners
and
-> iBase
(Note that IMG path (and labels) might vary in between support packages)
Kind regards,
Martin
http://service.sap.com/jsm

Create new system and client with TDMS

Hi all;
I am tested the TDMS product with good results. I want create a new system and do one copy with time reduction time for new development system
What it´s the best solution?
- Install new system and do the client copy with TDMS
or
- System copy of production system, delete production client, create new client with UCUSV of productive system and copy client with TDMS?
Thanks a lot

Hi;
It´s true :).
Ok, one example, I have two systems, I want create system shell from A (client 900) to B . The central system is C
In system B I don´t have any client but the Cross is diferent to system A
I select in TDMS - ERP Shell Creation Package for SAP Release higher 4.6C
System Definition;
- Control system - C (all information it´s correct)
- Sender system - A (Client 900)
But i dont have any information about the receive system (A).
When execute the synchronization appears the system A, but with any information (destination ID)
and I have the error: Could not change password of RFC Destination sender system
Any Idea
thanks a lot for the help

Extraction failing after source system and client copy

Hi all,
We refreshed our source QA system with a copy of production. And basically tried to "restore" the connection from our BW QA system. Some of the datasources can be extracted from BW, others fail with an error of "No transfer structure is available for InfoSource 0COSTCENTER_ATTR in the source system".
Trying to do the same thing with RSA3 in the source system, works fine.
The strange thing is it works for some objects but not others.
here's what we did:
1. System copy from R3 Prod to R3 QA
2. Client copy with R3 QA client 300 -> 200
3. Restore connectivity in BW QA to the R3 QA system (Using RSA1 -> Source System -> Restore)
4. Now some objects can be extracted in BW, others fail as I mentioned above.
I have regenerated the transfer structures in BW and R3.
All of these objects that don't work seem to work in RSA3 on the R3 system but not in RSA1 on BW.
All the SAP documentation is geared to copying the R3 source system and then restoring connectivity between BW and R3. I don't think any of it involves copying the client in the R3 source system - which might be causing our problems.
We are using an SAP delivered PDF and note 886102 mainly for direction.
SAP PDF is "How to... System Copy in SAP Business Intelligence System Landscapes".
Does anyone have any ideas?
Thanks,
Kevin

Hi,
can you isolate somehow the kind of DataSource which works and those who don't?
Master data / transactional or client dependent and not, delta or full....
To which R/3 client is your BW connected? when you succeed loading the data, is it coming from the right client?
RSA3: do you run it specifying your BW client in the target sys field? does it make a difference if yes or if not?
Are your RFC connections and partner profiles all right?
Check some IDOCs sent by BW received in R/3 and vice-versa (RSSEND, RSINFO, RSRQST..). Load a hierarchy (via IDOC)... verify that your IDOC have the correct partner settings....
let us know
Olivier.
Message was edited by:
Olivier Cora

Bw system and client

Hi,
can anybody help me with a code or function module that can get me the BW system i am working on along with the client. example: BW development, BW Production etc.
Thanks in advance,
Ravi.

If you need to know the system id and the client at runtime in your program, the values are system values.
SY-SYSID = System Id
SY-MANDT = Client
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Rich Heilman

How to solve this "Prefix number: entry missing for system EC5 client 800"

Hi,
I am workflow learner, I am having theoretical knowledge on it.
Now, I started to practice practically in my IDES server.
I am getting an error message while I am trying to save my standard task with my object type and method and event (which were already created in SWO1).
My error message details.....
Prefix number: entry missing for system EC5 client 800
Message no. 5W023
Diagnosis
Tasks, rules, and workflow definitions require an ID that is unique throughout all systems and clients. In this way, you can ensure that you can transport these objects from one system into another at any time (without restrictions). From a technical point of view, the uniqueness of the ID is ensured by what is known as a "prefix number". You can define a separate prefix number for every system and every client in table T78NR.
System response
If a prefix number is not defined in the client in which you are currently working, it is not possible to maintain (maintenance terminates).
Even I tried to create on entry in the table T78NR, but as that is standard table, I am unable to make an entry.
Hope we have to configure the workflow, I am not having any Basis consultant with me. Can anyone help to cross this problem.
Thanks and Regards,
Surender Batlanki.
Edited by: Surender Batlanki on Oct 15, 2008 2:20 PM

HI Surender and Other SAP Work flow gurus
Surender, u said, that you got the solution.
As honestly speaking i am new to SAP Workflow. Can u please please guide me the instruction and document if any. I am practising in Test Server machine. I will be really happy that if u all GEMS helps me to get out of it.
in Prefix number OOW4, system is asking me to enter, the Prefix number, Interval start, Interval End, and Check Sum.
I entere the same 980 in prefix number, and i dont know what to enter the Interval start and interval end and check sum.
Also there is some msg coming when i tried to manage some values, " NO Intervals can be reserved for this prefix number" - MSg No: 5W179.
Please gurus help me.
Regard
Guru

Error: Prefix number: entry missing for system REP client 113 Msg no 5W023

Hi, we're trying to study Workflow based on the manuals we downloaded online. Upon saving, we encountered the error: Error: Prefix number: entry missing for system REP client 113 Msg no 5W023.
Here's the diagnosis:
Diagnosis
Tasks, rules, and workflow definitions require an ID that is unique throughout all systems and clients. In this way, you can ensure that you can transport these objects from one system into another at any time (without restrictions). From a technical point of view, the uniqueness of the ID is ensured by what is known as a "prefix number". You can define a separate prefix number for every system and every client in table T78NR.
System Response
If a prefix number is not defined in the client in which you are currently working, it is not possible to maintain (maintenance terminates).
Procedure
Maintain table T78NR in Customizing, and create an entry for the system in question and the current client.
Hope somebody can help me understand what this is.. thanks so much and appreciate your help..
Thanks,
Angela Paula

Hi Angela,
Please check if the Prefix number is maintained in SWU3 t-code.
Go to Maintain Definition Environment -> Maintain Prefix Numbers and check if the prefix number is maintained.
Hope this helps!
Regards,
Saumya

"Logical System" & "Assign Logical System to Client"

Hi Experts,
I'm new to Basis, I have the following systems installed:
1. EBP and SUS are installed in same server with different client:
    EBP: E01 with client 100
    SUS: E01 with client 200
2. ECC system is installed at a separate setver
    ECC: D01 with client 100
My question is, in EBP client which logical systems and client assigments need to be done?
What I confused is, for the EBP and ECC they have same client number 100, in EBP client , the client number 100
should be assigned to EBP or to ECC?
Kindly please guide.
Thanks and best regards
Jack

Hello Jacky,
                   You can assign the client number 100 to EBP and ECC systems, it doesn't create any problem. Because when you logical system in EBP, you need to create two logical systems one for EBP and ECC, but you need to assign client 100 to EBP only, same goes to the other side also.
Regards,
Prasanna

Sysid and client of caller for EJB Jco function

Hello,
I'm trying to identify the sender system and client (ABAP) for a processFunction call implemented as ejb (with JCO interface).
Does someone knew a method to access caller information from the processFunction call?
Regards,
Frank

Hi Frank,
I have to admit that my proposal does not work.
There is a thread change in the 7.0x JCo RFC Provider service so that casting the thread this way is illegal.
I am afraid that there is no possibility as you would like to have one.
But I think the switch with release 7.10 to internally use the new JCo would allow a similar cast then.
I think it should be possible with release 7.10 and higher. But that does not help you right now.
I'm sorry.
Best regards,
Stefan

Unable to login to IDES system after client copy

Hi guys
the IDES system which i was using was working fine. I was trying CLient copy today morning and was trying to create a new client in the IDES system.
The client copy failed due to a shortdump in the process.
Now i am unable to login to the client 800 as it says the user password is incorrect.
How do i get back my 800 client? is there a way to get back the client 800 or do i have any other optionn to re-set the password without logging on to the client?
i do have access to client 000.
please guide me what should i do? i need the client 800 back and should be able to login too.

hi,
i cannot login to client 800. I need to login first in the client 800 to go to su01 to re-set the password.
I want to login to client 800 which i am unable to do as a result of client copy. So the other option i am looking at is reset the password from client 000.
anyways thanks for your inputs
Hi guys,
any idea?
Edited by: Workflow learner on Jun 2, 2008 10:48 AM

I am using server and client systems when i am trying to open the browser in two or more machines it says that firefox is already running, i want to open the browser in all machines simeltaniously

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Ags_work_incident_create_app - Unable to maintain system and client

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