AI CS3, mac, Pantone swatch greyed out, I can't change it

Hi all, normally when you double click on a pantone on the swatch panel, you can modify this pantone to process and the color mode as well, but in rare occasions you can't.. that options are grayed out..!
Any body knows why this happen and hot to fix it?
Unfortunately, I can't post pictures because websense restrictions here in my company about free host services, but I hope the message is well explained, and my english has no errors.
thanks for help

Ok, here are images of what I'm talking about, I hope somebody knows something about this "problem"
http://flickcabin.com/public/viewset/8276

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