AIR 3.9 iOS - 3632886: [Background Execution][Mobile] - App crashes when suspend

Hi guys,
does anybody know what's going on with the bug described in the subject? The original notice was:
3632886: [Background Execution][Mobile] Error 3768 is coming when executeInBackground is set to false with notification center pulled down, incoming call, double tab on Home button..
I cannot find anything about a solution or something else. I cannot find it in the Adobe Bug database as well. I think the bug still exists in the latest AIR 3.9 SDK but, I'm not pretty sure. Maybe someone knows a workaround? 
Thanks in advance

Hi Nimit,
thank you for your fast reply. I tested an empty app on iOS 7.0.2, compiled with the Air 3.9 release from 10.12.13 (yesterday). The app restarts, when I switch between Safari and the app. Is this a feature or a bug?

Similar Messages

  • I upgraded to the new IOS, but lost data and apps. When I try and restore the only backup I see is the one made AFTER the lost data. How can I access an older backup from the cloud?

    I upgraded to the new IOS, but lost data and apps. When I try and restore the only backup I see is the one it made AFTER the lost data. How can I access an older backup from the cloud?

    Why don't you talk to apple and find out if backup exists? That conversation with apple will stop your guessing.

  • PlayStation Mobile App crashes

    The PlayStation Mobile app crashes constantly.  It can be reproduced by just starting the app and waiting for 1 second.  
    I launched it, it prompted for an update, and after it installed I launched and it ran.  Whenever I try to install Anything, it crashes.  The only way I can work with it, is to hit the store button (or any installed app or game) immediately after it starts.  
    Please fix this so I can plan and manage the games and see the start page.
    Thanks

    This has been happening to me from the beginning as well, albeit on my Xperia Z2 phone instead. No amount of installing/uninstalling/updating/resetting seems to solve the problem. And it doesn't seem like a common problem either which is making solutions hard to come by.

  • Microstrategy Mobile App crashing on iOS 8.1.2 and above in offline mode

    Hi,
    Running iOS 8.2 on iPad Air, 2nd Gen
    One of the functionalities of our Microstrategy mobile reports is to enable offline access for its users. As such, the whole data is pre-cached into the device when connected, and this cache is used to power the dashboards when there is no network access.
    Until iOS 8, this functionality was working fine. Since the iOS 81.2 update, as soon as the user goes in offline mode and tries to navigate through the dashboards, the Microstrategy app crashes. We are using different models of iPad notably the iPad air.
    I tried using a 3rd party tool to monitor the free RAM and observed that RAM falls below 20MB during such navigation on the dashboard in offline mode.
    It would be really helpful if someone can suggest a solution.
    Thanks.

    Hi Rachit,
    Please contact Microstrategy Support team. They could be solve the issue.

  • IPhone 4 iOS 4.1 upgrade causing app crashes

    So I updated my iPhone 4 to iOS 4.1 a couple days ago. Since the upgrade I have noticed several apps suddenly close for no reason. I'll be browsing in an app, click a button and all of a sudden I'm at my phone's home screen with no explanation of why the app closed. Apps that are programed for multitasking remember where I was when I relaunch, so that helps.
    Apps that I've taken note of as being "infected" are:
    · The Default Mail Client
    · Safari Web Browser
    · Cars.com
    · Engadget
    · Joystick
    · The Weather Channel
    · Cnet
    · Facebook
    There may have been others, but I don't remember. It's getting frustrating because the phone just goes to the home screen.
    I've reset settings, I've reset the phone. I'm not sure what else I can do and it seems like it's something in the iOS not the apps.
    Anybody else experiencing this particular problem?

    kolobear wrote:
    I don't want to do a restore. It's a pain to have to reorganize my folders and install all of my apps. It could take a couple hours to get everything back to the way I want it.
    Is that time worth solving the issue of apps crashing? If it were happening to me, I would think so.
    I will debate doing a restore from backup, but if I don't see an immediate need to restore, then I will deal with the issues until update 4.2 is released for iPhone.
    It doesn't hurt to try doing a restore from backup. Takes no more than 30 minutes in most cases and everything will be just as it was, and perhaps without the crashing problem. You won't know if you don't try it, and this option has a very low risk of creating any further problems. Waiting around another 2 months for another update that may or may not fix your problem seems silly.
    I don't want to mark this as "answered" yet. There is something wrong here with the release or in how itunes and my iphone handled the upgrade.
    There's nothing "wrong" with the release, just how your phone handled the update. Problems sometimes do occur during software updates, and wiping the phone and doing a fresh restore will almost always cure a majority of problems. Had you called Apple or gone to a Genius Bar with this problem, I'll guarantee you that a restore would be #2 on their list of suggestions.
    It is possible that some of the apps were experiencing problems. I received updates for about 5 apps this week. Since I'm new to iphone, I'm not sure the frequency that devs push out updates. The crashes are random and I don't always think to make a mental note of what was happening when the crash happened.
    That depends on the Dev. Some of my apps are updated regularly. Others have been neglected for a year or more.
    In the mean time, should you choose not to do a restore, all I can suggest is to reboot your phone often, keep an eye on the multitasking and keep the number of background apps to a minimum and to try deleting the offending apps from the phone and re-downloading them.
    Good luck.
    G

  • After iOS 8 update, the mail app crashes on iPhone 4S

    I've updated to iOS 8 this afternoon and now the mail app crashes.  It will open the first time after a power off and restart of my 4S but after that first time it will crash every single time I try to open it. I can only reopen it after I've done a full reboot of the phone, and then only once. Is there a quick fix or do I get to wait for an update?

    I tried all of the suggested solutions mentioned in this thread, and finally did a full reset according to Apple's instructions, step by step (as an engineer and 40 year computer user I am good at that stuff).
    Sorry to say after the several hour process, not one of the problems I have experienced have been solved. 
    IPad 2 is still running slow and choppy.
    Some Apps do not even load.
    Website pages will not load and result in error messages. One particularly annoying Safari error on loading a new web page is:  "a problem occurred with this webpage so it was reloaded".
    MY iPad  2 worked perfectly for the last couple of years through several updates that performed seamlessly, but this one and the two most recent corrected updates have rendered my iPad so degraded that I don't think I will be using it much anymore. I originally bought the tablet because of it's smooth GUI and fast performance, the reliability and error free environment, and Apple's proven record for effective updates. That's all gone now.

  • AIR app crashes when using FULL_SCREEN_INTERACTIVE on nativeWindow

    App is running on desktop and packaged as Signed native installer with AIR 14
    My app opens and closes native windows and adds externally loaded SWFs to them. I'm activating the windows with a FULL_SCREEN_INTERACTIVE displayState. Without fail, after 5 or 10 windows opened and closed, the app crashes upon opening the next native window.
    If I don't use FULL_SCREEN_INTERACTIVE, the app never crashes, I've tested on Mac OS and Windows, same problem.
    This code opens the window :
    var options:NativeWindowInitOptions = new NativeWindowInitOptions();
    options.transparent = false;
    options.systemChrome = NativeWindowSystemChrome.STANDARD;
    options.type = NativeWindowType.NORMAL;
    options.resizable = false;
    options.renderMode = NativeWindowRenderMode.DIRECT;  
    myWindow = new NativeWindow(options);
    myWindow.title = "Title";
    myWindow.width = 1024;
    myWindow.height= 768;
    myWindow.stage.align = StageAlign.TOP_LEFT;
    myWindow.stage.scaleMode = StageScaleMode.NO_SCALE;
    myWindow.stage.displayState = StageDisplayState.FULL_SCREEN_INTERACTIVE;
    myWindow.activate();
    // add content to window
    var loader:Loader = new Loader();
    var AD:ApplicationDomain = new ApplicationDomain();
    var context:LoaderContext = new LoaderContext( false, AD );
    context.allowLoadBytesCodeExecution = true;
    // urlloader has loaded a local SWF file
    loader.loadBytes( urlloader.data, context );
    myWindow.stage.addChild(loader);
    This is the crash report from Mac OS :
    Process:  adl [29243]
    Path:   /Applications/Adobe Flash Builder 4.7/*/adl
    Identifier: adl
    Version: ???
    Code Type: X86 (Native)
    Parent Process: Adobe Flash Builder 4.7 [72735]
    Responsible: Adobe Flash Builder 4.7 [72735]
    User ID: 501
    Date/Time: 2014-08-29 15:53:57.344 -0400
    OS Version: Mac OS X 10.9.4 (13E28)
    Report Version: 11
    Anonymous UUID: 8F57FABC-FE5A-30AB-3E90-2F97052D4975
    Sleep/Wake UUID: 577E4E3E-84CF-4446-96E4-0D5FF83DB6B5
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000003f800008
    VM Regions Near 0x3f800008:
      CG backing stores 0000000017577000-0000000017e41000 [ 9000K] rw-/rw- SM=SHM 
    -->
      __TEXT 0000000040000000-000000004035c000 [ 3440K] r-x/rwx SM=COW /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle/Contents/MacOS/AppleIntelHDGraphicsGLDriver
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 com.adobe.AIR 0x02913e50 0x2800000 + 1130064
    1 com.adobe.AIR 0x02945d81 0x2800000 + 1334657
    2 com.adobe.AIR 0x029389fe 0x2800000 + 1280510
    3 com.adobe.AIR 0x02a0ae85 0x2800000 + 2141829
    4 com.adobe.AIR 0x02a037af 0x2800000 + 2111407
    5 com.adobe.AIR 0x02a03c2f 0x2800000 + 2112559
    6 com.adobe.AIR 0x02a0228d 0x2800000 + 2105997
    7 com.adobe.AIR 0x02a01d8d 0x2800000 + 2104717
    8 com.adobe.AIR 0x02a08be1 0x2800000 + 2132961
    9 com.adobe.AIR 0x02a014e6 0x2800000 + 2102502
    10 com.adobe.AIR 0x02e3287f 0x2800000 + 6498431
    11 com.adobe.AIR 0x02ce2d17 0x2800000 + 5123351
    12 com.apple.Foundation 0x9283727c __NSFireDelayedPerform + 422
    13 com.apple.CoreFoundation 0x90195ea6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
    14 com.apple.CoreFoundation 0x90195863 __CFRunLoopDoTimer + 1395
    15 com.apple.CoreFoundation 0x9021006d __CFRunLoopDoTimers + 349
    16 com.apple.CoreFoundation 0x9014d353 __CFRunLoopRun + 1779
    17 com.apple.CoreFoundation 0x9014c9ea CFRunLoopRunSpecific + 394
    18 com.apple.CoreFoundation 0x9014c84b CFRunLoopRunInMode + 123
    19 com.apple.HIToolbox 0x9a10eb5d RunCurrentEventLoopInMode + 259
    20 com.apple.HIToolbox 0x9a10e777 ReceiveNextEventCommon + 163
    21 com.apple.HIToolbox 0x9a10e6bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
    22 com.apple.AppKit 0x9848e349 _DPSNextEvent + 1602
    23 com.apple.AppKit 0x9848d870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    24 com.apple.AppKit 0x9848015c -[NSApplication run] + 727
    25 com.adobe.AIR 0x0280228c 0x2800000 + 8844
    26 com.adobe.AIR 0x02802438 0x2800000 + 9272
    27 libobjc.A.dylib 0x96e672af -[NSObject performSelector:withObject:] + 70
    28 adl 0x00002d7e RuntimeMain(char const*, int) + 256
    29 adl 0x00002e0e main + 34
    30 adl 0x000026dd start + 53
    Any help would be much appreciated.

    This is from a tester describing what happens on a Mac:
    No the program does not launch properly on the Mac
    What happens is this.
    I open my applications folder
    I open the App Folder and see another folder labeled Program V2.1
    I open that folder and see the Program blue icon which click to launch
    The folder disappears and the blue Program icon appears in my dock along side other applications looking ready for launching.
    This is where the problem starts
    If I click on the blue Program icon which is in my dock along side all of my other application icons they all drop off the screen. like the screen resolution changed suddenly or something,
    The menu along the top of the screen also moves off the screen . in the same manner
    so my desktop which usually has a visible dock at the bottom and a menu bar on the top now doesn't show either of those elements.
    I do have a couple of document icons on my desktop , you know text files or what ever they never move
    If I now click my mouse anywhere on the screen all of the icons return including the blue Program icon still sitting in by dock, if I click it again same sequence of actions.
    I deleted and reinstalled the latest version of Adobe Air and got the same result
    I also want to mention
    The top menu on the mac tells me what application is active, you know "finder" "Open office" "Firefox" what ever is program is running and active shows there
    Program has never show up as being active in the top menu so I'm guessing never fully launched

  • IOS 8.1 health app crashes when opening or accessing data

    When i open the health app, he crashes when loading in data and overtime i try to open my steps data, he keeps saying loading, the app seems he can't handle all the amount of data. also every time it crashes all my data on the dashboard disappears and only reappears when I'm rebooting my iPhone. Also when i have synced my phone with iTunes a lot of my whitings data is duplicated and i have to manually delete all the clones.
    seems apple has a lot of work with health, i hope the problems will be stabilized in upcoming updates.

    Hey there Airpwort,
    It  sounds like your Health app is becoming unresponsive only when you tap the Sources tab at the bottom. A number of things can cause an issue like this but the easiest and best place to start would be to quit all the running apps on your phone:
    iOS: Force an app to close
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that restart the phone and test the issue again:
    iOS: Turning off and on (restarting) and resetting
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • IOS 8 Calendar imported .ics events crash when trying to open them

    I have been importing an .ics file from my work schedule for years into calendar and it works great! Until iOS 8 that is.  It imports and displays correctly on my mac, is shared via iCloud to 3 devices.  On iPhone 6 calendar app (8.0) it displays just fine but will crash when trying to view the details

    This issue resolve by itself in IOS 7 lol

  • IOS 8.1 Mobile Safari Crashes when adding options to a select element

    I got the following crash report when trying to add options to a <select> element using jQuery 1.11 and native javascript. Any ideas? Does anyone know anything about this crash?
    Date/Time: 2014-11-26 11:45:28.852 -0600
    Launch Time: 2014-11-26 11:40:10.181 -0600
    OS Version: iOS 8.1 (12B410)
    Report Version: 105
    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Triggered by Thread: 0
    Last Exception Backtrace:
    0 CoreFoundation 0x2bb3bc1a exceptionPreprocess + 122
    1 libobjc.A.dylib 0x39720c86 objc_exception_throw + 34
    2 CoreFoundation 0x2bb3bb60 +[NSException raise:format:] + 108
    3 UIKit 0x2f2023a2 -[UITableView _contentOffsetForScrollingToRowAtIndexPath:atScrollPosition:] + 442
    4 UIKit 0x2f2021be -[UITableView scrollToRowAtIndexPath:atScrollPosition:animated:] + 34
    5 WebKit 0x2f979aaa -[WKSelectTableViewController viewWillAppear:] + 146
    6 UIKit 0x2f010766 -[UIViewController setViewAppearState:isAnimating:] + 434
    7 UIKit 0x2f2c6dc8 __56-[UIPresentationController runTransitionForCurrentState]_block_invoke + 580
    8 UIKit 0x2f074c48 _applyBlockToCFArrayCopiedToStack + 304
    9 UIKit 0x2eff0aa6 _afterCACommitHandler + 454
    10 CoreFoundation 0x2bb023b0 _CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION + 16
    11 CoreFoundation 0x2baffa6e __CFRunLoopDoObservers + 274
    12 CoreFoundation 0x2baffe76 __CFRunLoopRun + 910
    13 CoreFoundation 0x2ba4e20c CFRunLoopRunSpecific + 472
    14 CoreFoundation 0x2ba4e01e CFRunLoopRunInMode + 102
    15 GraphicsServices 0x32e2d0a4 GSEventRunModal + 132
    16 UIKit 0x2f05a1cc UIApplicationMain + 1436
    17 MobileSafari 0x0007a944 0x72000 + 35140
    18 libdyld.dylib 0x39ca0aaa tlv_initializer + 2

    I think the Microsoft Office software may be causing Safari to crash. There are 14 referencees in the crash report. If Safari didn't crash before the 5.1 update, then that's more then likely the culprit.
    Check to see if there are any Office updates available.

  • IOS app crashes when RemoteNotifier subscribes

    I am attempting to get push notifications working. I am building my app in FlashBuilder 4.6 using Starling 1.4.1 and AIR 3.9.
    I have been referencing these two sources:
    http://help.adobe.com/en_US/air/build/WSd6d4f896b3a8801b7be2f55d138e29d5e40-8000.html
    http://help.adobe.com/en_US/air/build/WSd6d4f896b3a8801b7be2f55d138e29d5e40-8000.htmlhttp://blogs.adobe.com/airodynamics/2012/05/29/push-notifications-support-in-ios/
    My app keeps crashing on the subscribe call. I have tried deploying to both an iPad4 and an iPhone4, both running iOS7. It crashes on both.
    My code:
    if (RemoteNotifier.supportedNotificationStyles.length > 0)
        preferredStyles = new Vector.<String>();
        preferredStyles.push(NotificationStyle.ALERT, NotificationStyle.BADGE, NotificationStyle.SOUND);
        subscribeOptions = new RemoteNotifierSubscribeOptions();
        subscribeOptions.notificationStyles = preferredStyles;
        remoteNot = new RemoteNotifier();
        remoteNot.addEventListener(RemoteNotificationEvent.TOKEN, tokenHandler);
        remoteNot.addEventListener(RemoteNotificationEvent.NOTIFICATION, notificationHandler);
        remoteNot.addEventListener(StatusEvent.STATUS, statusHandler);
        remoteNot.subscribe(subscribeOptions);
    The command that crashes the app is remoteNot.subscribe. I have tried putting that command in an activate event handler, and it still crashes (not right away, but when I minimize the app and then restore it). None of the remoteNot event handlers ever get called.
    The app runs fine if I comment out that one line of code.
    Anyone have any ideas or tips?

    Hello Jeff7 and iPadAir1 
    This issue is only affecting iPads, you can still view the games on your iPhone. 
    Jezza-hbk
    The current viewing issues is on not affecting android.
    Please try the trouble shooting tips via the following link: http://crowdsupport.telstra.com.au/t5/AFL-Live/Please-read-this-before-posting-any-new-questions-about-AFL/td-p/477919

  • Mobile Safari Crash when using an iFrame in Full Screen mode (Icon launch)

    Platform: iPad 2/3/mini iOS 8.1 (Other versions seem to show the same behavior)
    The Problem:
    I am making an html5 app that is running in full screen mode by adding it to the homescreen and using the <meta name="apple-mobile-web-app-capable" content="yes"> tag to hide Safari.
    When altering the source of an iFrame to an asset (mov, mp3, etc), Safari in turn will crash ONLY when in full screen mode. If I am browsing my app out of full screen mode, the assets load without a problem.
    The odd thing is, the default browser player for these assets change in appearance when using the full screen mode.
    I have setup a page to reproduce the crash:
    Navigate to: http://instapark.me/roi
    Click on the big red mp3 button, an mp3 will play in the iframe.(No crash)
    Click on the big red mov button, an mov file will play in the iframe. (No crash)
    Add to your homescreen.
    Launch from homescreen icon.
    Click on the big red mp3 button, an mp3 will play in the iframe.(No crash, but it will not play.)
    Click on the big red mov button, an mov file will play in the iframe. (crash!)

    It is already switched off because it's a known issue that the macbook pro mid 2010 has kernel panics with the discrete gpu.
    Any other guesses?
    *Also please note that this is probably a safari issue since chrome works fine. But I can't read crash logs so any help would be appreciated.

  • AIR app crashes when switching tabs

    Hi there:
    I posted in another forum about this, but it seems the issues
    aren't really related, so a recap:
    quote:
    Originally posted by:
    patrickcheatham
    I am trying to run an AIR app which _crashes_ as soon as it
    needs to access a file or files on the hard drive (via an HTML
    component). Sometimes it just crashes, sometimes I get an error
    that the app can't find Adobe AIR. I have followed most or all of
    the suggestions in
    this
    thread.
    Attached code is a crash report.
    Thanks!
    The app can be found
    here
    The crash report can be found
    here
    The crash report has WebKit all over it; interstingly, when a
    user reported installing the Safari 4 Beta recently, all crashing
    stopped (that doesn't really make sense to me, but OK).
    quote:
    Originally posted by:
    patrickcheatham
    I have further input on this:
    1) The crash occurs when the user switches tabs;
    specifically, when the user switches from a tab which does _not_
    contain an HTML component, to one which _does_ contain an HTML
    component. Said HTML component looks for local content.
    2) The crash occurs when the app tries to phone home to
    Adobe; this phoning home appears to occur during item 1 above
    _and/or_ when the app is launched.
    Any help from above or insight appreciated.
    Thanks,
    Patrick

    Hi Mirela:
    It may be that the issue is a non-issue with AIR 1.5.1
    (versus v1.5), so we'll see. Frustrating, nonetheless, especially
    since it is a sporadic issue.
    You can follow other users' experiences in the forum at
    panosalado.com.
    Thanks for taking the time to download it and try it out --
    and for the feedback. Good to hear a positive! :)
    Cheers,
    Patrick

  • Why iOS 7 App crashes when i Open it?

    Why when I try to open iOS 7 app for tips it crashes? I already made update but no helps

    the iOS 7 app?

  • Several apps crash when I try to share my location iOS 8.0.2

    Everytime I try to share my location, no matter which app I use, it just crash.
    At the begining, I thought it was a matter related to third party apps, such as social network apps (i will mention names if allowed), but I just double checked that using iMessage, it just crashes in the same way, when I try to share my location.
    using ios 8.0.2 on iPhone 6. My location services are turned on.
    I Have already tried resetting location and privacy services, unsuccessful.
    Any thoughts?

    Have you tried Reset Network Settings? Or a bit more drastic, Reset All Settings? They are both available in Settings > General > Reset.
    Resetting network settings will require you to log back into your WiFi hotspots and repair with any Bluetooth devices. Resetting all settings will reset the iPhone to out-of-the-box condition.  Your apps will still be there but the settings will all need to be reset.
    What happens if I choose Reset All Settings?

Maybe you are looking for