Airdrop receives file on iPad but then can't find file anywhere. Help please?
Hi,
Any help on this would be hugely appreciated.
Have been trying repeatedly to send a video file from an iPhone 5s to the latest iPad using Airdrop.
Everything works: devices are recognised, file is sent all the way to the 'tick' symbol appearing on the iPad and the iPhone says the file is sent.
BUT
Then nothing happens, no file opens, and I can't find it in any albums (photos, videos or otherwise) on the recipient iPad.
I haven't come across this on the forums yet so I'm hoping someone from Apple can help.
Thanks in advance!
By and large, we aren't Apple here, just other users trying to help each other. The few actual employees, who are here mostly to keep the forums working smoothly, only rarely offer help, mostly from canned help documents.
A file transferred by AirDrop should wind up in the same app that sent it. For example, if you sent a video using the Photos app, it will wind up in the Photos app, specifically in the Camera Roll. I just verified that it works that way from my iPhone5 to my iPad Air (both on 7.0.6).
If that's not how it is working for you, please tell us the app you are using to send the video, the iOS level on each of the two devices, and anything else you think might help somebody here assist you. (It might well not be me.)
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