Airport Base Station update has disconnected my internet

i recently updated my airport, during the installation i pressed change all to key chains, it said my internet might be temporarily unavailable however it never came back. I can no longer connect to the airport base station, or connect to my original network, whenever i try to access files to do with my network it says there is an error. i've gone through system preferences to try and reconnect but it wont allow it, i have also gone through airport utility but it just tells me to rescan.
thankyou for your help

If all else fails, you might need to perform a soft or hard reset to factory defaults, then you have to set everything up again, but it might restore it to working condition.
Not sure if this is the model base station that you have:
http://docs.info.apple.com/article.html?artnum=107451
check the user guide that came with it, in case the procedure may be different.
I hope that helps.
When I bought an "open-box" unit, the device was already set up by someone else with a password, and the hard reset allowed me to start from scratch so I could configure it.

Similar Messages

  • AirPort Base Station Update 2007-001 for Windows

    Hi,
    Is anyone else having problems after applying the latest AirPort Base Station update (version 5.1) found here
    http://www.apple.com/support/downloads/airportbasestationupdate2007001forwindows .html
    Before this update I was able to use the AirPort Utility in Windows (version 5.0) but now I receive the following error
    AirPort Utility has encountered a problem and needs to close. We are sorry for the inconvenience.
    AppName: aputil.exe
    AppVer:5.1.0.14
    ModName: kernel32.dll
    ModVer: 5.1.2600.2945
    Offset: 00012a5b
    The only fix I have is to uninstall and reinstall the original version 5.0
    Any help will be much appreciated.
    Thanks
    Dell Inspiron   Windows XP Pro   also MacBook with Mac OS X (10.4.9)

    You are not alone, I have the same problem. This is after removing and reinstalling 5.0, re-downloading the update - once from Software Update and once directly from the apple site. Still NO JOY! Back on 5.0

  • Why does my Airport Base Station continue to disconnect?

    It works fine until it just goes out. Every once in a while it just goes out at random times even though it is still connected to everything (computer, modem).I do this to create a wifi connection for my family and I. I have tried all of resets and it still goes out. I do believe it might be something internal. If so, can someone please elaborate more on this. If not, can someone give me some information on how to fix this. Thanks!

    I see you are running Windows 7.  Apple just came out with a firmware update for Airport Extreme (7.7.2).  It so happens that this Firmware version requires Airport Software version 6.3 or newer.  The Windows version only goes as high as Version 5.6 or so.  I was also told that Apple is unlikely to upgrade this software.  To make a long story short you need to control your Airport Base Station with an iMac, or an iPhone or iPad with the Airport app.  This solved my problems.  Good Luck :)

  • How Airports base station update Dynamic Global Hostname?

    Hello!
    For several days, I try to run my own DNS server with bind9.
    My Airport Express has a dynamic IP and I would like to be able to use dynamic DNS.
    When you configure the DNS server on my bind9 (linux machine), Airport update the entries, but when I want to protect the DNS using keys (dnssec or rndc) my Airport can not update the entry (update denied). The DNS server is configured correctly, because I can update it via nsupdate from another linux machine.
    My Airport firmware is 7.6.4
    Please help in solving this problem.

    Hello!
    For several days, I try to run my own DNS server with bind9.
    My Airport Express has a dynamic IP and I would like to be able to use dynamic DNS.
    When you configure the DNS server on my bind9 (linux machine), Airport update the entries, but when I want to protect the DNS using keys (dnssec or rndc) my Airport can not update the entry (update denied). The DNS server is configured correctly, because I can update it via nsupdate from another linux machine.
    My Airport firmware is 7.6.4
    Please help in solving this problem.

  • HT3728 My AirPort Base station connects me to the Internet but I get an error message saying "Double NAT"  can u help me?

    My Internet connection is fine but everytime I turn on the computer I get an error message about my AirPort Extreme that says. "Double NAT"  can I fix this or should I not even worry. 
    Thanks

    Open Macintosh HD > Applications > Utilities > AirPort Utility
    Click on the AirPort Extreme
    Click the amber dot next to Status
    Click the option to ignore Double NAT
    Allow the settings to update and the AirPort Extreme will restart with a green light in 25-30 seconds.

  • Is "AirPort Base Station Update 2007-002" the one that "kills" wireless?

    I downloaded an update the other day that basically shot my wireless all to ****. The symptoms sounded very much like what most people blamed 10.4.10 for. I had upgraded to 10.4.10 weeks before with no issues but I think "2007-002" was one of the 3 updates I downloaded the other day, only to have wireless pretty much die within minutes. Can I safely download 10.4.10 (need it for iWork '08) and skip 2007-002 so I get the newer OS but avoid the connection issues?

    I downloaded an update the other day that basically shot my wireless all to ****. The symptoms sounded very much like what most people blamed 10.4.10 for. I had upgraded to 10.4.10 weeks before with no issues but I think "2007-002" was one of the 3 updates I downloaded the other day, only to have wireless pretty much die within minutes. Can I safely download 10.4.10 (need it for iWork '08) and skip 2007-002 so I get the newer OS but avoid the connection issues?

  • HT5696 My Airport Base Station application has failed to start Any ideas?

    My Airport applicaton failed to start because dnssd.dll was not found.  What do I do?

    Per chance is your computer running Windows? dnssd.dll is a component of Bonjour for Windows. Did you recently remove this application from the computer. If so, you will need to reinstall it in order for AirPort for Windows to work properly.

  • I deleted Bonjour, since I don't need it for remote printing.  Now I get the message " Airport Base Station has stopped working: and also a message saying APAgent.exe can't be found.  What to do??? Thanks.

    I deleted Bonjour since I don't need it for remote printing.  Now on start-up I get the message: "Airport Base Station Agent has stopped working" and also message: "can't find APAgent.exe.:  Do I need AP Agent??  What to do??  Thanks. 

    The APAgent monitors your AirPort base station and informs you if there are things like firmware updates available. This utility relies on Bonjour, but is not required for base station operation. However, Bonjour makes it easier for your PC to "find" the base station via the AirPort Utility and I would recommend that you keep it installed. If you don't want the APAgent, you can just use the Apple Updater utility (that was also installed when the AirPort Utility was installed) to remove it.

  • Base Station Update 2007-001: AirPort Utility - where?

    I am confused (is this a surprise?):
    The recent "AirPort Base Station Update 2007-001" (see link below) includes general fixes and compatibility updates for the following applications, and I quote:
    - AirPort Utility
    - AirPort Admin Utility for Graphite and Snow Base Stations.
    I do have AirPort Admin Utility 4.2. So I download the update, but it tells me:
    "You CANNOT install AirPort Base Station Update 2007-001 on this volume.
    This update requires AirPort Utility 5/0 to be installed."
    Pardon? I do have AirPort Admin Utility 4.2.
    * Where can I get AirPort Utility in order to update AirPort Admin Utility?
    Sure, if I buy a new square base station, I'll get AirPort Utility on a CD. But how to apply the fixes to my good old white spaceship and update AirPort Admin Utility? Looking for clarification. Thanks.
    Update: http://www.apple.com/downloads/macosx/apple/application_updates/airportbasestati onupdate2007001formac.html

    The old "Airport Admin Utility" 4.2.3 gets bumped to 4.2.5 and the name is changed to "AirPort Admin Utility for Graphite and Snow" since it is the only one still supporting the older models.
    The bump from 4.2.3 to 4.2.5 must have fixed compatibility problems between the graphite/snow and "AirPort Admin Utility". If not, then owners of those base stations are going to experience problems.
    Both Utilities can configure older Extreme and Express Base Stations.
    It seems odd that one would be named specifically "...for Graphite and Snow"...

  • What kind of password (WEP, WAP, WAP2) to choose for Airport Base Station?

    Hi,
    I just got an Apple TV. I am using an Airport Base Station to connect to the Internet wireless with my iMac. So far without any password-protection (very neglectant, I know).
    i want to password protect but I am getting confused on how to do this.
    Can someone please explain in basic language, as I am not a computer-geek, how I should do this and what kind of password I should use. WEP, WAP, WAP2 - that's way to confusing for me. What should I use so that the ATV is functioning properly?

    The tv uses all these types of security, WEP is the weakest and WPA2 is the strongest security. Each allows you to enter varying lengths of passwords, in theory the longer the password the more secure but I wouldn't always say that was true (i.e. '1W3e7' is likely to be more secure than 'password1').
    I use WPA2 with an eight character password.

  • 2 airport extreme base stations later and still no internet connection-

    Sorry - yet another beginner with internet connection troubles! (I have read all the posts I could find relating, but without any help).
    I have had a Demon broadband account now for about a month (I’m in the UK) and in that time I have purchased a D-Link DSL-300T Ethernet modem and an Airport Extreme Base Station. I got wireless internet working relatively easily – with a powerful range over the whole house and garden, but then one Sunday night, the internet connection via the base station suddenly ‘died’.
    I spent the following 3 days scrutinising all of my settings of both the Modem and the Base station, re-setting both, and bought new Ethernet cables / micro filters etc but with no luck. (I’ll point out at this stage that my broadband account is still active, and if I connect the Ethernet modem directly to my iBook [wired] I can still get my broadband connection. Alternatively, I tried daisy chaining the modem to the base station and then via an Ethernet cable to an iBook, but no connection could be made).
    When wireless, Airport Admin recognises there is a modem there, and under preferences > network under Airport it states I am connected to the internet – but I’m not.
    I then phoned D-Link and they confirmed my firmware was up-to-date for use with Apple products and talked me through all of the modem settings and tweaked a few things, but there was still no connection to the base station. I then phoned Apple. They were incredibly helpful (as ever) and after 35 min. came to the conclusion the base station might not be re-setting itself properly. The replacement one came yesterday, and again I spent a number of hours trying to get it connected to the internet, but there is still no internet connection via airport and I can confirm this from both my eMac and iBook.
    Reading through the forums on here, I understand that my particular modem is problematic with the base station, but I can’t work out why it use to work and now it doesn’t! One theory I have investigated is that the firmware of the base station is two advance for the modem following an update, but after reinstalling the original firmware I started with, I still have no luck.
    - The eMac is running 10.3.9 / iBook is running 10.4.3. The base station is reinstalled with the latest firmware via system update. The first base station and the modem were delivered to me 31/10/05.
    Any help or suggestions would be really appreciated if anyone has any ideas
    Thanks for your time
    Will.
    UK.

    http://discussions.apple.com/thread.jspa?threadID=2316
    78&tstart=0
    I think if you follow the instructions I gave in this
    link you will be fine.
    Remember, If you for any reason loose your
    connection, it is normally always a Power Issue..Your
    ISP is down for service ..or some other anomoly, If
    you were good before your settings will still be
    good...Good Luck...Don
    Hi Don,
    Thanks for you quick response. I printed off the instructions you posted on the support forum before, and ran through your procedue exactly, (twice) but I'm sorry to inform you that I haven't been able to re-establish my wireless internet connection. Would it be safe for me to assume at this stage that my modem is indeed fualty? It contines to work fine independantly, (I'm using it right now) but it can't seem to make contact with the basestation.
    Will.

  • Why does my airport base station show all green lights but doesn't connect to the internet?

    I have an Airport Express Base Station that has been working beautifully up until this morning.  For no apparent reason (changes in ANYTHING), I cannot connect to the internet through it.  Here's the situation:
    The light on the airport is solid green.
    Aiport Utility shows all is well...the base station shows up, with green light, IP address, etc.
    Network Diagnostics shows "your connection to the internet seems to be working correctly."
    Connecting the modem directly to the computer via ethernet cable works fine...internet humming right along.
    Connecting the modem to the base station doesn't work, even though all green lights and "all systems go" diagnostics.
    Wireless access via iPhone and iPad not working, either, so definitely not computer-based issue.
    No changes have been made to anything.  I'm running 10.6.8 on a 2007 MacBook Pro.
    Can anyone help?
    Thanks,
    Nancy

    Hi Bob,
    Thanks for responding.
    Does that IP address start with 169, or something else?
    The IP address starts with 10.0...
    Does this mean that the iPhone and iPad can connect to the wireless network....but not get to the Internet?.....or.....does this mean that the iPhone and iPad cannot connect to the wireless network at all?
    They can see and connect to the wireless network, but aren't connecting to the internet, just like my computer.  Sorry for not being clear about that.
    Can you look on the side of the AirPort Express to locate the model number?  Hard to see, you may need a magnifying glass. Starts with an "A" followed by four numbers, as in A1264, or A1084, for example.
    The model number on the Airport is A1392.
    Any insights based on this info?  Thanks for your help.
    Nancy

  • My mac book air connects to my network and gets internet access but time machine cannot find my airport base station to set up time machine

    My mac book air connects to my network and gets internet access but airport utility  cannot find my airport base station to set up time machine

    airport utility  cannot find my airport base station to set up time machine
    Normally, AirPort Utility is not used or needed to set up Time Machine backups......unless a default setting on the Time Capsule to Enable File Sharing has been changed.
    On the other hand, if you open AirPort Utility, a picture of the Time Capsule should be displayed. Are you saying here that the Time Capsule does not appear when you open AirPort Utility?

  • Internet works fine, but can't see Airport Base Station w/ Airport Utility

    I'm running Windows XP Pro on a Dell Latitude laptop with linksys wireless-n PCMCIA card. I have a Cable Modem running to a Linksys router (cloning a MAC address), running to the Airport Extreme Base Station. Internet works fine (as I type this), but Airport Utility cannot see the Airport Base Station. This has happened repeatedly after hard reset and re-configuration of Airport Extreme Base Station.
    Do I have a bad piece of hardware?

    After doing a lot of research, this appears to be a pretty common problem for Windows users.
    The only thing that has worked for me is to go into the Airport Utility, and under the file menu, click on configure other. Then enter the LAN IP address of your airport extreme. I think the default is 10.0.1.1, although I have a separate router between my cable modem and my airport express providing IP addresses, so mine was different. It didn't always work at first, but now almost every time my base station disappears, if I do this it can be found again.

  • Do I need an 'apple airport base station' to use the internet on my macbook?

    I'm considering getting a refurbished Macbook Air next week, which will be my first Mac computer ever, and I was watching some of the introduction videos.
    http://www.apple.com/findouthow/mac/#wirelessbasics
    'Wireless Basics' - At about 0:55 seconds in, it says something about needing what sounds like an 'apple airport base station' to connect my Macbook to the internet here in my home. I currently have an HP laptop that easily connects to our Wi-Fi. I actually need some additional 'apple airport base station' thing to connect to the internet? I can't just connect like our Wi-Fi PC laptops do? Tell me I'm hearing this wrong, because I can't afford some additional 'base station' on top of an expensive Macbook, refurbished or not.

    Any WiFI basestation should work but there are two caveats. First, configuring non-Apple basestations is more confusing for newbs than the AirPort is. Second, upgrading firmware can be a real pain for some 3rd party bases - they don't tend to let users know the updates exist and many require a PC to install.

Maybe you are looking for