AirPort Express not working and Apple refuse to help.......

*post if you have the same problem*
I bought an AirPort Express base station, with the intension of turning my work network into a wireless network, as it said i could on the back of the box.
My work network has 802.1X wired security. Thats good because so does my AirPort Express base station, on the back of the box it says that it has 802.1X security..... So whats the problem you ask? I cant find any 802.1X security setting on AirPort Express...
If anyone can help then I would be very very very greatful, Apple dont want to know , so I hope you guys can help.
thanks if you can help....
(btw Apples product support is the worst I have ever had).

Hello Pete_B. Welcome to the Apple Discussions!
I cant find any 802.1X security setting on AirPort Express...
To find the 802.1X security settings, you will need to select either WPA2 Enterprise or WPA/WPA2 Enterprise for your Wireless Security type, and then select the RADIUS option within the AirPort Utility.
AirPort Utility > Manual Setup > AirPort > Access Control

Similar Messages

  • Airport express not working with apple products

    We have been trying to get airport express to work with a macbook pro, ipad2, iphone, laptop, htc wildfire - havent even tried the air music or printer yet! 
    We have a green light on the airport express which is connected to an ntl cable modem(virgin media network).
    Currently the only thing that will connecy is the laptop and my htc phone.  All the apple products will not connect? 
    We went to the apple store today and it worked grand when it was plugged in - the apple products all worked.
    The network comes up on ipad2 but when you press connect it says 'unable to connect'
    can anyone help us please?
    thank you

    I have the same issue.  Mine fixed itself for a bit and now it's broken again.  I'm thinking it's going to be intermittently broken.  I've tried turning both devices off and on again but that did not help.

  • Airport express not working since today's itunes update

    Since updating iTunes today, Airport Express not working. More specifically, the Airport software will recognise the device exists, but iTunes cannot connect to it, just getting error message.

    Ray Dio wrote:
    Since updating iTunes today, Airport Express not working.
    try this:
    go system preferences > network > airport > advanced > TCP/IP and set *configure IPv6* to off. click on apply.
    now have iTunes connect to the remote speaker again.
    JGG

  • Airport Express not working with Motorola Surfboard Sb6141 and TWC

    My 2012 Airport Express was working fine with my Motorola Surfboard Sb6141 and TWC until about a week ago when the signal started dropping constantly. I hard wired the modem to my computer and everything worked fine. I took the Airport Express to the Genius Bar and it is working fine. I have followed the instructions posted throughout this board to reset the AE to factory settings, then turn everything off for 1/2 hour, turn on just the modem, the the AE 15 minutes later and the computer 15 minutes after that, but to no avail. When I try to set up the AE using Airport Utility, it allows me to assign a name and password, but then the light goes to solid amber and I get "An unexpected error occurred. Try again." Any ideas?

    I'm still struggling trying to get the SB6141 to stay connected with my Airport Extreme but it drops altogether every day or 2 but if you're looking for an alternative, I've heard the Netgear CMD31T works well with the airport.

  • HT2508 airport Express not working in Mountain Lion

    My old airport express stopped working properly since I loaded Mountain Lion.  I purchased a new Airport Express and it will work, but the audio fades in and out.  I am connected from the airport express unit to my audio receiver via a 3.5 out into RCA (red/white) connector into the receiver.  Can someone suggest a cure?

    I have three printers up and running connected to an Air Port Express,
    and since I upgraded to Lion I can't connect to any of them, so I continued using SL on this MBP17.
    System Preferences does not show any of my printers.
    I opened Air Port and it says I need to update.
    When I click on the update button, it takes me to the App Store, but no Air Port Software — What gives?
    Now having the same problems with Mountain Lion.
    Hoped ML would fix the problem, but NO.
    I find I have to save documents to a flash drive and go to my old PowerMac G4 to print.
    Steve we miss you. Apple is going to crap without you.
    Message was edited by: random47 to fix typos and add information.

  • Airport Express not working when used with Broadband Router **HELP!!!**

    Hello.
    I have an ethernet network in my house, and I am connected to the network via a Linksys router for Broadband VOIP and internet. I am on a G5 in my home office and want to stream music to my Airport Express for my home stereo in the living room, via the ethernet connection.
    The problem is that when using the router in my network, only the Admin Utility sees the base station-- iTunes does not.
    If I remove the router from the equation altogether and plug the network ethernet cable directly into the G5, the AX in the other room works just fine and I can get internet on the G5 in the office. The problem is that I need the router to operate my Vonage VOIP phone service and to connect a second computer to the internet as well. The IP address for the router in the home office is "192.168.x.xxx" and when I try moving it to the living room and connecting the AX to it, the Admin Asst doesn't see the AX at all.
    When I connect the router to the network in the office, I can use internet on both computers and the VOIP phone service, and the AX Admin Asst. sees the base station from the other room. But again, iTunes does not.
    Is there a way to configure the router to see the AX?
    Thanks for your help!

    Forgive me if this a little off thread, but I have just managed to get this to work and thought it might help people with similar configuration issues (mix manufacturer wireless networks)
    I received an Airport Express (FW v. 6.3) for Christmas this year. I already am using a D-Link DI-524 wireless(G) router (Rev A FW 1.03) for my Comcast cable modem in my house (downstairs). What I wanted to do is to add the Airport Express in my office upstairs to my network (client mode) so that I could print from my HP Deskjet 3740 printer and listen to iTunes on my stereo through Airtunes. I have two iBooks (G3) with regular (802.11b) airport cards in them) running Tiger.
    I ran into a couple of snags though. I could see the printer in Rendezvou and I could see the airport express in iTunes. I however could not print to the printer or connect to the speakers. I was able to connect to the speakers very intermittenly and then the audio would be disrupted every few seconds.
    After a bit of hacking, what I found is that it seems that WPA PSK security doesn't work between the two. I changed the security to 128 bit WEP (ASCII mode). This means that you need an exactly 13 character pass phrase. This is necessary because Apple (and pretty much only Apple) supports 40 bit WEP (5 chars) and D-Link (and the rest of the Windows wireless universe) supports 64 bit WEP (7 chars), but they both support 128 bit WEP. I assume you could set both up as an open network if you were far enough from your neighbors, but I am in a townhouse complex, so I thought I probably better have some security on the network.
    Now I only see one network (the one set up on my D-Link router) and I can print to my printer and stream to my stereo through iTunes (without disruption). Seems to work seemlessly now.
    I should also mention that I did about three other things. I moved the LAN subnet on the D-link router to 192.168.1.1 (DHCP client address are now between 1.100 and .1.200) I had heard that this was necessary since both routers tried to use the 192.168.0 subnet, but I think this is only necessary in relay mode. I also statically assigned the IP address for the Airport Express. Finally I set up a firewall rule of Source WAN/LAN IP addresses of 192.168.1.100-200 of any protocol from ports 1-20000 to the same destination address range should be allowed to allow for all LAN traffic to be passed. I am very certain this is unnecessary and possible dangerous for security, but I thought I should mention that I did it.
    Hope this might help someone.
    Michael
    iBook G3 (600 MHz)   Mac OS X (10.4.3)   D-Link DI-524 Router. Motorola Surfboard Cable Modem. Comcast Broadband

  • Airport Express not working with Comcast

    I used to have AT&T and had my airport working well. Yesterday i changed to Comcast and my airport is not working the light stays yellow.. I tried resetting it but it didn't work.. I use it with my old Cisco router and its working. Whats wrong with my Airport Express? My computers are Windows 7

    A solid amber light indicates that the AirPort Express has locked up....or it is defective.
    Suggest you that try a Factory Default Reset as follows:
    Pull the Express from power
    Let it rest for a few minutes
    Hold in the reset button and keep holding it for another 8-10 seconds while you plug the Express back in to power
    Release the reset button after the hold period and allow 40-45 seconds to restart
    The Express should display a slow, blinking amber light at this time
    If you continue to see a solid amber light after a few tries with a Factory Default Reset, the Express has failed and it will need to be replaced.

  • Airport Express Not Working

    Maybe someone can give me a hand. The airport express is working great for AirTunes but will not hookup to the internet. We've plugged in via ethernet wire and it works fine. We've also tried resetting the airport and unplugging it, resetting our computer. No dice. On the top of the computer screen the aiport indicator reads full internet perfectly but cannot connect. We're stumped.
    Thanks for anyone who can give us a hand.

    Assuming you have a green light and you wireless mac can see the network but you have no internet; unplug the cablemodem for a minute.

  • Airport Express not working with University Network

    So I recently purchased an Airport Express to use as a router/to stream music because my University's (University of Arizona) network is a WPA-2 Enterprise network doesn't allow that. I have an ethernet port in my dorm room and its all hooked up but when I connect to my created network there is no internet connection. I already registered the MAC address with the network so now I'm not sure why its not working.

    I have just bought the new Airport Express as well and when I plug it into my router at home it does not pick up the Internet. My old AE has no problems at all and all other connections work.
    I can see the new AE in my Airport Utility but cannot connect to it. Really frustrating and far from plug and play.

  • Airport express not working with 8.0

    airport express was working fine until I downloaded IOS 8.0
    Cannot get icon to show up on screen to play on airport express network

    I have the same issue.  Mine fixed itself for a bit and now it's broken again.  I'm thinking it's going to be intermittently broken.  I've tried turning both devices off and on again but that did not help.

  • Airport express not working (flashing amber light)

    I just bought an airport express and have spent days trying to set it up with my Cable modem. I use Time Warners roadrunner as my service provider and know that the cable modem is not the problem because the internet works fine when I hook my mac laptop directly up to the modem via ethernet cable. Originally when I first plugged in the airport express base station I only received the flashing amber light. I have tried unplugging the modem and plugging it back in multiple times, but I continuously get the flashing amber light on the airport base station. My modem however recognizes the airport and is flashing the light that signals that it is linked to a computer.
    My computer recognizes the airport, I get a strong signal and the airport utility says that everything is ok but the light on the base station flashes amber and the Internet wont work. Originally I had it set to Connect Using: Ethernet and Configure TCP/IP: DHCP and the light flashed amber so I started messing around with the settings. I changed it to Configure TCP/IP: PPPoE but was not sure what my login and password would be so I used my account information for roadrunner and to my surprise the light stopped flashing amber and turned green. I thought my problem was miraculously solved but the Internet still wouldn’t work, it kept trying to connect to the PPOE server with no luck. I had never expected the wireless to work under the PPOE setting so I was very surprised that the light turned green rather than amber. This is very confusing to me so I put the configure setting back to Ethernet rather than PPPoE and the light started flashing amber again. I have put the airport back to its default settings many times and tried starting over, but I still get the amber light.
    I have run out of things to try and do not know a whole lot about wireless Internet so any help would be useful. I know of other people that have set up their airport express with very little hassle and knowledge of computers, so I thought this was going to be an easy process, apparently I was very wrong.

    Roadrunner's cable internet service uses DHCP and not PPPoE - so the first thing you need to do is change that configuration back to DHCP on your Airport Express.
    Then unplug both the cable modem and Airport Express from power for a while - the longer the better. Try five minutes, and if that doesn't work then try all day or overnight. After you get tired waiting, plug the modem back into power and wait a minute. Then plug the Airport Express into power - and hopefully by now Roadrunner's connection will have been reset and the Airport Express will be able to establish a connection, get an IP address, and show you the solid green status light.

  • IPad (3rd gen.) speaker and microphone suddenly not working and iPad freezes. Help!

    I was just watching some YouTube videos on my iPad and noticed that it only had 5% battery left. I plugged it in for charging and continued to watch. After that video had ended I moved onto another one, only to notice that I had no sound. I thought this was just because of low battery, and left it to charge. I came back to the iPad later on, only to find the display not turning on from the home or lock button. I did a reset by holding the home and lock buttons down for around 10 seconds. I showed the Apple logo and turned on. I still had no sound though. I tried using Siri to see if he would sound, but then noticed that my microphone is also not working, and then my iPad froze, and it has continued to freeze in a variety of different locations on the iPad since.
    When I attempt to play I sound, I hear a quiet, static-like sound coming from the speaker, as if it is attempting to play it or something. I tried an iPad restore using iTunes but it would not take place, so I erased all data on the iPad and that had no effect. Most times to turn the display I have to reset the iPad also.
    Please help!
    Thanks,
    Tom

    You rebooted - by which you mean powered off, then powered on?
    Then try a reset:
    Hold both the Home button and the Power button down for about 10 seconds until the Apple logo appears.
    Let go promptly when it appears.
    Wait 30 seconds or so for your iPad to restart.
    No information or settings will be lost.

  • Apple Airport Express NOT Working! Internet IS working.

    I have Apple Airport Express.  It is wireless and multiple computers as well as cable are all able to access internet because of this handy device.  However I have unplugged it because I was having an issue with Apple TV... and I plugged everything back in and I won't get internet.  I called my internet provider and they had me hook up the internet directly to my laptop (skipping the Apple Airport Express) and now I have internet again!    However, I only have internet on the one computer that is hooked up... not all the computers/TVs/Apple TVs/iPad in the house.
    It isn't an issue with the internet provider because I can get internet.  I can't help but think that it is a problem with the Apple Airport Express.  I've unplugged everything, waited a few minutes and plugged everything back in.  I've done this a few times.  Nothing seems to work.  What am I doing wrong?  I was working fine before the first time I unplugged (and that was due to another Apple device, I think, going wrong).
    Help!

    Morning zannahdoll,
    Thanks for using Apple Support Communities.
    Some Internet service providers use a method called "hardware access provisioning" to regulate access to their networks. It normally means that only one of your devices (such as a computer, base station, or router) can connect directly to your modem at any given time.
    For more information on this, take a look at this article:
    AirPort Base Station: ISP provisioning may prevent Internet connection via broadband (cable or DSL)
    http://support.apple.com/kb/ht2460
    Hope this helps,
    Mario

  • AirMac Extreme and Airport Express not working with Netgear N Router?

    I've been using an AirMac Extreme (old model) as a wireless router, and Airport Express for it's airtunes functionality (conected to my Hi-Fi).
    These used to work fine, and both would show up in my Airport Utility on my Macs.
    I've now just upgraded to a 50MG broadband contract, and the engineer gave me a Network router as my old AirMac Extreme couldn't handle that bandwidth.
    When I connected my AirMac Extreme to my Netgear router I then got conflicts, sometimes it wouldn't show up, and it really slowed down my wireless signal. As a result the contractor for my broadband recommended I disconnect my Air Mac Extreme from the router. Speeds went up for the internet, but now I can't get my airtunes to work.
    What I want to know is can I just use my Netgear to transmit the broadband signal so I get maximum internet speeds, but then have my AirMac Extreme and Airport Express connected so that I can still listen to my itunes wirelessly?
    Ideally I'd like this to all be set up so that I could be conected to the internet through the Netgear wirelessly and listen to my itunes through the Airport Express at the same time.
    Thanks in advance for any advice.

    I am sorry that I don't have a definitive answer but I also have Windows computers and I have "inherited" some older Apple devices from my son and am trying to learn about them so in addition to searching this group,  I "Googled" "1st generation airport express" and it listed many specific posts in this group - I read them all and they might answer your question - good luck

  • Airport Express Not Working with iMac G4 and HP laptop

    Ok I am really frustrated with this. I had my Airport Express configured to my mac and my old roommate's mac fine. I moved and just tried setting it up with my mac and my new roommate's PC laptop. It did not work. I tried connecting a router to see if that would help. It still didn't work. I reset the airport's default settings and it still didn't work. Is there a connectivity issue between macs and pcs using the airport express that I don't know about? Am I missing something? Can anyone give me some suggestions of what to try next because I am seriously fed up and running out of ideas of how to alleviate this.
    Could it have anything to do with a firewall on the pc or the fact that I'm going from a place that supplied me cable internet to a place that now has dsl?
    Thanks for any help.
    Aaron

    Macs and PCs work together just fine with an Airport Express.
    Unfortunately, you have given us little information to help you with beyond simply indicating that "it doesn't work". Please elaborate:
    1. do the Mac and PC "see" the Airport Express wireless network?
    2. if so, does the Airport Utility (or Airport Admin Utility) on either computer "see" the Airport Express and allow you to view/change its configuration?
    3. what does the status light on the Airport Express show?
    4. if you can connect to the Airport Express wireless network from the PC and/or Mac, is the only problem that you cannot access the internet?
    5. what kind of reset did you do? To really start from scratch, do a factory default reset as described here.

Maybe you are looking for

  • Network problem with one particular iMac in a home network

    I want to report a problem involving one particular iMac (2008 Al 24"). On my home network (Apple Airport Extreme and Express extensions, about five Macs and couple of iDevices), all other Macs can see and connect to each other as well as printing to

  • Excess Issue of Material against Production Order

    Hi For Goods Issue of Material against Production order , i want the system to control excess issue of material against Production order.  How can it be controlled. Regards Madhesh Kumar

  • Robohelp 7 HTML cannot get files with accented characters in the name

    The files are added without a problem but "Get" operation returns error "invalid file name" Example of the file name Le_système.htm or Aperçu_du_système.htm

  • PLease Help!! Wierd Problem!

    Hi. I'm having problems with my K7N420 Pro MoBo. I have one 128 MB strip of DDR PC2100 RAM in DIMM slot 1, and at post, it says that I have ~98,000K OK + ~32,000 shared memory. When I try to install Win2k, it throws a stop error about the memory. Als

  • GR and Inbound Delivery

    Hi All, As per my understanding GR process is differentitaed based on 1. Physical Receipts 2. Non-Physical Receipts. 1. Physical Receipts: Identified by Confirmation control key Confirmations in purchase order. Meaning all the receipts which are rece