Airport Express problem with iMac G5 iSight - help needed!

I bought an Airport Express (AX) last week, upgraded my OS to Leopard and installed Airport Utility fine. I could join my existing wireless network and everything worked fine for streaming itunes through my stereo. But this week Airport Utility has stopped being able to find the AX and I can't work out why - really need some help! Its in the same place as last week, close to the computer, and I tried another location right next to the Imac but didn't work. When I restore factory settings Airport Utility does recognise the device, and allows me to update settings for wirelessly connecting to my existing wireless network, so the light on the AX is solid green. But then AU again says it cannot find any AX wireless device. Can anyone tell me what I'm doing wrong???

Hi I'm still battling with this - have connected the AX to my Imac via ethernet and it shows up fine in Airport Utility. Status light is green and it says its set up to connect to my existing wireless network using wireless connection. Security in Network Preferences is the same for both: WPA2 Personal.
So I don't think there's a problem with the AX, and my current wireless network (BT Home Hub) is working fine.
And when I restore factory settings Airport Utility can see the AX before updating settings so the wireless side of AX must work too.
I'm figuring it must be something about the settings that mean AU can't see it anymore. But I can't work out what, since security is the same.
Any ideas would be great!

Similar Messages

  • Airport express connect with Imac via lan line or can not?

    I using IMac with connect to internet with DSL modem router (having 4 lan ports).
    Now I put Airport express connect with one of Lan ports from DSL router and still connect my IMac with DSL router via lan line and still connect to internet via lan line (switch off airport function in Imac).
    The Airport express is using for provide wireless internet and printer to my other PC.
    My Question is can I still set up as above and connect share file to my PC via airport express?
    Forget to tell that I'm very newby to mac.

    chounws, Welcome to the discussion area!
    Yes you can do that. Configure the AirPort Express (AX) to operate in bridge mode (not sharing a single IP address).

  • Airport Express problems with new MAC MINI and DLINK router SOLVED

    Hi just thought I would post this as it may well help others experiencing similar frustrations with new core duo mac mini and wireless connection or quality problems across the network / internet etc
    I have a 3 week old, new mac mini core duo 1.8ghz 2gig ram, 120gb disk - First Mac, connecting to my exisiting wireless network via DLINK ADSL Router 2MB Broadband also one windows laptop and pc also wireless on the network and two airport express potins to stream itunes to
    Problem was briefly
    Mac worked fine, but the network connection just far too slow, laptop and pc, 1800+ kbps downstream mac mini 90 - 150kbps (http://www.adslguide.org/tools/speedtest.asp)
    also if i ping the router directly from terminal (ping -c 20 192.168.1.1) average response 12+ ms with 20% packet loss, yet laptop and pc avg 2ms no losses
    Spent 2 evenings on frustrating calls of more than 1 hour each (due to being cut off , then ring back and closed etc etc) and carrying out a the helpdesk troubleshooting (I am an IT consultant I think I am above this level), eventually an archive and install of the os as well
    last night I call for the third time, insisting I dont wish to carry out any further troubleshooting, and want it replaced and resolved or my money back
    I receive a call back from product specialist (not sure if thats mac mini specialist or airport) but we resolved the issue (his knowledge far superior to the help desk do this do this attitude)
    between us we carried out the folowing and resolved the problem and I am now very happy
    mac now downstreaming also in excess of 1800kbps (as expected for 2mb broadband)and no packet loss
    This problem was resolved by switching off the turbo option hidden away in the routers settings, under wireless configuration
    Supposed to improve performance, but its rubbish and will make hardly any difference under mac os to the speed but will certainly affect your mac mini performance(you may have a similar setting switched on in your routers and mac os dont like it)
    We stumbled across this by first disconnecting one of the airport express devices from my dlink network, and using it on its own default apple wireless settings, effectively making it a standalone wireless network, and not via the dlink router
    we then carried out the same ping with the ip address of this device (from airport admin utility default 10.0.1.1) and the results were fantastic 2ms avg no package loss
    this established it was something with the router, and how we then interrogated the routers settings and found the turbo on option within wireless configuration
    you may not be able to replicate this if you dont have an additional network you could join (such as airport express), but probably worth checking your own router settings for something similar
    Hope that may be of assistance to others, sorry that its a bit long winded and garbled, but I'm just so excited to finally get my new mac working as i would expect it to
    Also perhaps insist on speaking to a product specialist immediately that the helpdesk are unable to help you

    Hello macfar14. Welcome to the Apple Discussions!
    For just streaming iTunes and/or for sharing a USB printer, the AirPort Express Base Station (AX) just needs to be configured as a wireless client ... which you already attempted to do.
    Just to be sure nothing was missed, here are the basic steps to do this:
    Either connect to the AX's wireless network or connect directly, using an Ethernet cable, to the Ethernet port of the AX, and then using the AirPort Utility in "Manual Setup" mode, make the following changes:
    AirPort > Wireless
    o Wireless Mode: Join a wireless network
    o Network Name: <existing wireless network's Network Name or SSID>
    o Wireless Security: <select the encryption type of the existing wireless network>
    o Wireless Password: <enter the existing wireless network password>
    o Verify Password: <re-enter the existing wireless network password>
    Music
    o Enable AirTunes (checked)
    o iTunes Speaker Name: <enter desired speaker name>
    o iTunes Speaker Password: (optional)
    o Verify Password: (optional)
    o Click Update to write the new settings to the AX
    In iTunes:
    iTunes > Preferences... > Advanced > General
    o Look for remote speakers connected with AirTunes (checked)

  • Airport Express problems with Vista

    I have read on here that people are running the express with Vista an I am not sure how? I loaded the disk and everything come up but the Airport setup assistant. When I open the Airport asmin utility it is blank. I am not sure how to get this up and running any help is appriciated.

    I have the exact same problem trying to connect my Airport Express to my Vista laptop. I managed to get around it by using the Admin Utility, choosing "Other..." and then entering the router IP (for me 10.0.1.1) and password "public".
    However after I have enabled WPA2 Security the connection does not work that good. After a short while throughput is degraded and then it drops the connection completely.
    Is Airport Express supposed to work with Vista or what am I doing wrong?
    HP Pavillion Vista   Other OS  

  • Time Capsule/AirPort Express problem with DHCP server

    Hi everyone,
    I seem to be having some weird issue with my home network.  I use a Time Capsule (2011) as my main router and a new AirPort Express as a wireless bridge (router set to "Extend a wireless network", the LAN port is connected to network printer).  Recently, it seems that at least once or twice a week that the DHCP server on my router stops working.  Computers that have static IP addresses have no problem accessing the internet or my local network, but  devices that don't have static IPs  are unable to join the network (over Wi-Fi or ethernet) because they are not being assigned an IP.  This never happened before.  I'm not sure if it has anything to do with the recent firmware update.  Anybody else seem to be having this problem?  I am able to get the DHCP server working again by restarting the Time Capsule or by setting the computer or device that won't connect to a static IP.  Really curious why this seems to be happening…
    Thanks for all the help guys

    I am having the same problem with the same setup: a 2011 Time Capsule and an Airport Express. I've had my Aiport Express hooked in for about 2 years, so I know it is not the problem. The only difference I have is the DHCP will stop working on the ethernet, but still work over WiFi from the TC. Rebooting the Time Capsule fixes the DHCP issue.
    I am running version 7.6.4 in the Time Capsule.

  • AirPort Express (Problems with multiple remote speakers

    I've been so far successfully using several AirPort Express base stations to stream music from Itunes to differant rooms in my house. A week ago I suddenly started getting an error message ("Unknown Error -3256) when attempting to stream to multiple rooms. Anyone else having this problem all of a sudden? I've gone thru the configuration for Airport and each base station and everthing seems to be in order.... Any ideas... Anyone? thanks

    A lot of people including myself have been having problems with the airport. We think it's the AirPort update or the security update that is causing problems. If you're experiencing problems or slow downs with your internet then that's also part of the update. Wait till the next update or we find a workaround to this problem.

  • Airport Express problem with Truphone

    I use my AE at home to both extend my wireless network out to my deck and to use airtunes. It works perfectly, although the yellow light is always flashing - go figure. I also take it with me when I travel and the hotel has ethernet cord only. Again, perfect - I therefore always have my wireless network on the road. I then use this wireless network to make phone calls through Truphone and LOVE how well it has worked from many countries. Recently, however, I had a problem calling from the Cayman Islands to the USA - the parties I called heard my voice, but it was on-off-on-off-on-off with a rapid frequency - and they had great difficulty understanding me. When I called Truphone they suggested I perform their echo test and sure enough, I could hear exactly what my called parties were hearing. That confirmed that the problem was at my end. The condo in which I stayed had a DSL connection. Truphone's reply was: "...with your particular Wi-Fi set-up I suspect that the most likely cause of the problem is that a SIP ALG that is ‘badly mangling’ the SIP reply from us (In English; this is a function on some routers which needs to be disabled). Or if you have multiple routers on your network (as I guess you might have), you may be able to solve the problem by disabling DHCP/NAT on one of your devices." Does anyone have a possible suggestion for me to correct this problem? Thanks.

    Or if you have multiple routers on your network (as I guess you might have), you may be able to solve the problem by disabling DHCP/NAT on one of your devices." Does anyone have a possible suggestion for me to correct this problem?
    To disable both NAT & DHCP on the AirPort Express Base Station (AX), use the AirPort Utility to reconfigure it as a bridge. (ref: AirPort Utility > Manual Setup > Internet > Internet Connection > Connection Sharing = Off (Bridge Mode))

  • Airport Express Problems with restarting

    Hi there,
    I am having a problem with my Airport Express every time I try to change settings when it updates and restarts the Airport Express cannot be found by the Airport Utility.
    Background:
    I have not used my Airport Express for about a year or so now.. but have pulled it back out to use on a new computer hooked up for media but does not have wireless. I was going to use the Airport Express to connect to my existing wireless network and then hook the new computer through the ethernet connection. But I cannot seem to get the Airport Express to cooperate and update and then restart, every time I do that it is undetectable by the airport utility. I have tried doing hard resets and factory resets on the airport. Has anyone else ran into any problems like this?
    Thank you

    cr3at1ve wrote:
    I am having a problem with my Airport Express every time I try to change settings when it updates and restarts the Airport Express cannot be found by the Airport Utility.
    Background:
    I have not used my Airport Express for about a year or so now.. but have pulled it back out to use on a new computer hooked up for media but does not have wireless. I was going to use the Airport Express to connect to my existing wireless network and then hook the new computer through the ethernet connection. But I cannot seem to get the Airport Express to cooperate and update and then restart, every time I do that it is undetectable by the airport utility. I have tried doing hard resets and factory resets on the airport. Has anyone else ran into any problems like this?
    Welcome to Apple's discussion groups.
    Please supply some details about the rest of your local network, including brand(s) and model(s) of your Wi-Fi equipment, including your AirPort Express. Configuring a Wi-Fi network with multiple base stations can be tricky. The details you need will depend on the particulars of your equipment.

  • Select distinct problem with muliple join tables, help needed

    Hi,
    I have two main tables. Each has its of sub joined tables.
    guest_id_for_reservation connects two major tables. This has
    to be that way
    because my guest may change the room status from single to
    double (and the
    similar exceptional requests).
    guests reservation
    guest_id_for_reservation
    countrytable hoteltable
    delegationtable roomtype
    I form a query. I want to select distinct those results. But
    it does not
    work.
    If I do not include any table related to reservation table
    and its sub
    joined tables (disregarding guest_id_for_reservation), it
    works.
    Is there a specific syntax for select distinct of this type
    or any
    workaround.?
    Thank you
    Hakan

    Hi I'm still battling with this - have connected the AX to my Imac via ethernet and it shows up fine in Airport Utility. Status light is green and it says its set up to connect to my existing wireless network using wireless connection. Security in Network Preferences is the same for both: WPA2 Personal.
    So I don't think there's a problem with the AX, and my current wireless network (BT Home Hub) is working fine.
    And when I restore factory settings Airport Utility can see the AX before updating settings so the wireless side of AX must work too.
    I'm figuring it must be something about the settings that mean AU can't see it anymore. But I can't work out what, since security is the same.
    Any ideas would be great!

  • Airport Express Problem with Wired/Wireless networks simultaneously

    Hello,
    I'm having trouble maintaining a connection with my AX (2012) in a work environment.  Basically, I have a Win 7 laptop connected via ethernet to the internet/corporate net.  I have configured the AX to create a separate wifi network that does not connect to the internet. In order to connect to the AX, I have to disable both the Ethernet adapter and the WLAN adapter, enable the WLAN adapter, connect it to the AX's network, and wait for it to show up in the utility.  Only then can I re-enable the ethernet adapter for internet access.  Then, inevitably, the connection dies within 15 minutes and I have to repeat the whole process.
    Can anyone tell me what's going on here?  Is the wired network interfering with the wireless network?  Is something configured wrong?  Below is the output from ipconfig/all, if that helps.  The AX is configured with a 169.254 range. IP address and behaves the same way whether the IP address is auto or manual, and there is no difference if the signal roams channels or is fixed to a single channel (I've played with them all).
    Thanks in advance for your help. 
    Wireless LAN adapter Wireless Network Connection:
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
       Physical Address. . . . . . . . . : 68-A3-C4-0C-CE-5B
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 10.0.1.2(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Thursday, December 06, 2012 2:32:22 PM
       Lease Expires . . . . . . . . . . : Friday, December 07, 2012 2:41:43 PM
       Default Gateway . . . . . . . . . : 10.0.1.1
       DHCP Server . . . . . . . . . . . : 10.0.1.1
       DNS Servers . . . . . . . . . . . : 10.0.1.1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
       Connection-specific DNS Suffix  . : XXX.com
       Description . . . . . . . . . . . : Intel(R) 82577LM Gigabit Network Connecti
    on
       Physical Address. . . . . . . . . : 5C-26-0A-40-37-A9
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 3.197.129.227(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.254.0
       Lease Obtained. . . . . . . . . . : Thursday, December 06, 2012 2:42:43 PM
       Lease Expires . . . . . . . . . . : Thursday, December 13, 2012 2:42:42 PM
       Default Gateway . . . . . . . . . : 3.197.128.1
       DHCP Server . . . . . . . . . . . : 3.156.134.20
       DNS Servers . . . . . . . . . . . : 3.156.130.30
    3.156.130.130
    3.23.190.40
                                           3.23.192.43
       Primary WINS Server . . . . . . . : 3.156.130.30
       Secondary WINS Server . . . . . . : 3.156.130.130
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Here goes - read this through completely and see if it makes sense:
    1.  Reset the Express to factory settings by unplugging it and plugging it back in while holding in the reset button - release the button when the light starts blinking - then wait for the light to blink slowly indicating factory default.
    2.  Disable the wireless and enable the ethernet on the laptop and connect an ethernet cable to the WAN port (the circle of dots) of the Express and use the AU toset it up in bridge mode to create a wireless network with a name of your choice - you don't really need a password but you can assign one if you wish - if you do not use a password you will have to choose to ignore the error message for no security.
    3.  Accept all other defaults and ignore any messages about not having an internet or ethernet connection and update or finish the setup - if you get a blinking amber light, open the AU and correct any error messages.
    4. You can now disconnect the ethernet cable and disable the ethernet on the laptop and enable the wireless so you can stream iTunes to the Express - the laptop must stay wireless to do this - you can not accesss both at the same time - you can also use an iPhone or iPad or iPod to use Airplay and then you can use the laptop via ethernet for the internet.
    5.  To access the Express from now on, you have to use the AU wirelessly from the laptop.
    The above is assuming that you don't currently have wireless in your office - the other alternatives are:
    1.  To hardwire the Express and have it create a wireless network and access the internet - you could then use your laptop wirelessly or wired to connect to the Express and use Airplay and your pc at the same time.
    2.  If your office has wireless, you can set up the Express to "join" the existing network - you can then do the same as in number 1.
    I hope this helps - everyone's situation is different - the above scenarios work for me - you might have to do some tweaks but the info is there - let me know if you have any questions.

  • Problems with the Strings Urgent Help needed

    I have a unique problem. I have to retrieve a particular value from a String. I tried using String tokeniser but in vain. I cannot use java.util.regex package to match the expressions as the version of java on the client m/c is 1.1.8 and they are not ready to upgrade the same.
    The string From which I have is a very long one running into more than 100 lines which can vary from case to case all I know is to retrieve the value which is just in front of "TestValue" which occur only once in the String Can Anybody suggest a bettter alternative.
    Thanx.
    ebistrio

    StringTokenize on TestValueHow would you suggest that was done?
    As I understand it StringTokenizer tokens = new StringTokenizer(string, "TestValue"); would not tokenize on the string "TestValue" but on any of the characters 'T', 'e', 's', 't', 'V', 'a', 'l' or 'u'. This is a common java pitfall in my opinion due to bady named parameters (I feel it should be called "delims" not "delim") or in other people's opinion due to bad parameter type (should be a char[] not a string).
    A clearer explanation of the problem would help.

  • Problems with my new E5, help needed

    I just got me a new E5 about a week ago.  Despite reading a lot on this forum, I still have two major issues setting up this device; so I need some help.  Problem number one is that I cannot set up my email.  I have "aol" email that falls under "other" in the email set up section. Some of the screens listed in Pool of Knowledge subsection (like choosing POP3 or IMAP) does not even come up in my e5 during email setup screens. What to do to set up aol email account.
    Problem number 2 is that I cannot transfer my contacts and other data from old device (Nokia X2-01) to the new e5. I paired them easily using Bluetooth but when it get to the point of transferring the data, I hear a "click" sound in the e5 and "Bluetooth disconnected.... " error message comes on. I have tried upteenth times but I get the same result. When I tried to transfer contacts one by one, using Bluetooth business card option it works; but I have over 800 contacts and I would like to use the switch route.  What to do to solve this problem?.  I hope I do not have a faulty device.
    With God, all things are possible

    I can't help you with the contacts problem, but have you made any progress with email? Just because you pick the Other category, doesn't mean you need to enter every server detail. I use Earthlink email, but simply typing my email address causes the wizard to fill in every other detail besides my password. (Curiously, it always uses the wrong SMTP server.) But once setup finishes, I can change any of the settings. I hope that helps. (And BTW, the above may not apply if you opt for using Nokia's push service.)

  • What's my problem with this G5? Help needed.

    I have an iMac G5- early 2005- running Tiger.
    During boot up there can be a black screen and that's all, no furter, thus I must do a reboot.
    No booting into OS.
    If the system does boot-up it might take anywhere between 3-10 minutes to do so.
    Other than that most of the operating of the machine is fairly ok. Sometimes there can be a serious delay for windows to open or changes to ocurr but that's not usually the csae.
    I used the Disk Utility -at boot- based on someone's recommendation but the disk had no errors, seemingly.
    The disk is partitioned into 2 disks. The second partition is called 'Storage'. It is not available or present[doesn't appear on the desktop] during use of the OS.
    In D.U. it appears as a greyed out word...but I can run first aid and it proves to have no errors and the disk can and is verified, however it is not accessible.
    It was sent off to be repaired, but the result is inconclusive.
    There have been no changes at all, to either hardware or software.
    Any thoughts or ideas?
    Thanks.
    Chris
    Message was edited by: C K2
    Message was edited by: C K2
    Message was edited by: C K2

    I rang apple care and after much time of listening to some fairly nice selections of music, I was informed that there was nothing that could be done with this machine as far as apple were concerned, so.
    I asked techy whether I should get a new hdd. His reply was, use a second hand one, don't waste your money on a new one, so.
    Took off back cover - 3 nuts on base of screen. Undid the 'grey plate' that sits on top of the access point to the hard drive. Undid 3 securing screws, undid cables - be careful to note the orientations of each of these - released the 2 hdd cables - one is for data transfer, the other is the power cable - then 4 screws holding the hdd in its housing. that was it...just reversed everything to replace.
    Then did a re-install of OSX Tiger. All's well. The system is very quick compared to its previous state and no problems so far.
    I did replace the hdd that was in this machine with a better model - Seagate - and a bigger size.
    will keep you posted.
    Just for those who may find their machine out of warranty and they might feel like having a go at this procedure - if the situations are similar - it's worth it and in a sense, you might have nothing to lose.
    Be careful !, take your time !...and keep in mind each and every action you take, so you have a memory or a map of the things that you do/did.
    good luck to you.
    Chris

  • Problems with my MAC PRO, Help needed please!

    Im a photographer using a MAC PRO 2x2 GHz DUAL-CORE INTEL Xeon, MEMORY 1GB 667 mhZ with a Samsung SyncMaster 215tw.
    My problem is, on several of my images that I open on either Photoshop cs2 or even Preview I noticed that my blacks look overly pix elated or solarize simple looks like a broken image. I had the image sent to my roommate's Imac and saw the same image there and it looked perfect but not on my Mac Pro. I wondering what's causing this problem. thank you very much.

    Hi again,
    Just wondering: by any chance do you have a website where you could upload (at least) one of those photos so I (and we) could get a look at it ourselves?
    I use Photobucket.com, I created an separate album there I call "Illustrated Explanations" where others can see (and even copy) examples of photos I want to share or get feedback on.
    I like your choice of color profiles for the SynchMaster (Adobe RGB 1998), but are those photos also given the same color profile? If not - there may be a "conflict" between the different profiles which could explain your problem. But there's more to it than that -
    Yes, you should have clicked the "Calibrate" button and gone through the calibration steps presented to you. Right now, on the Displays - Color panel, I have three calibration settings for the SynchMaster. First is the original, 2nd one is my first try at re-calibrating and the third is my final * I hope!* calibration. You have to enter a name for each calibration profile you create, mine are: "SyncMaster," "SynchMaster1" and "SynchMaster2." The last is the one the monitor is set to.
    As you see, you can do this several times if needed. But if the problem is not eliminated by this procedure, then I would (very much!) think you have a bad monitor and should have it serviced or replaced.

  • Problem with utl_smtp.write_data - immediate help needed

    Hi,
    I have a sql code that generates a .csv file and sends it as an attachment through utl_smtp.
    Everything works fine but the .csv file's header gets broken after certain characters..wondering why this is happening..pls help.
    Please find my code below:
    SET define off;
    DECLARE
    --CURSOR VARIABLES
    v_meter_count NUMBER := 0;
    v_meter_max_count NUMBER := 0;
    v_sysdate DATE := TRUNC (SYSDATE);
    --MAIL VARIABLES
    v_run_date DATE := TRUNC (SYSDATE);
    crlf CONSTANT VARCHAR2 (10) := UTL_TCP.crlf;
    boundary CONSTANT VARCHAR2 (256)
    := '-----7D81B75CCC90D2974F7A1CBD';
    first_boundary CONSTANT VARCHAR2 (256) := '--' || boundary || crlf;
    last_boundary CONSTANT VARCHAR2 (256)
    := '--' || boundary || '--' || crlf;
    multipart_mime_type CONSTANT VARCHAR2 (256)
    := 'multipart/mixed; boundary="' || boundary || '"';
    conn UTL_SMTP.connection;
    from_name VARCHAR2 (255) := 'Nielsen Online';
    from_address VARCHAR2 (255)
    := '[email protected]';
    to_address VARCHAR2 (255)
    := '[email protected]';
    subject VARCHAR2 (255) := '';
    mime_type VARCHAR2 (255) := 'text/plain';
    attachment_file_name VARCHAR2 (255) := NULL;
    mailhost VARCHAR2 (255) := '127.0.0.1';
    --PANELISTS' DETAILS CURSOR
    CURSOR tam_panelists
    IS
    SELECT a.panel_sys_id, a.panel_site_id, a.login_id,
    b.recruit_start_date, c.meter_id, d.affiliate_id,
    d.afflt_member_id,
    (CASE
    WHEN b.last_active_date >= TRUNC (SYSDATE) - 30
    THEN 'Active'
    ELSE 'Inactive'
    END
    ) hh_status,
    (SELECT e.affiliate_description
    FROM pfshared3.lkp_affiliates e
    WHERE e.partner_id =
    NVL (d.affiliate_id, 0)
    AND e.pnl_sys_id = a.panel_sys_id) affiliate_description
    FROM mgtw.dat_ps_login_info a,
    mgtw.dat_ps_install_info b,
    mgtw.dat_ps_info c,
    mgtw.dat_ps_recruit_info d
    WHERE a.login_id LIKE 'tam%@tam%.com'
    AND a.panel_site_id = b.panel_site_id
    AND a.panel_sys_id = b.panel_sys_id
    AND a.panel_site_id = c.panel_site_id
    AND a.panel_sys_id = c.panel_sys_id
    AND a.panel_site_id = d.panel_site_id
    AND a.panel_sys_id = d.panel_sys_id
    AND a.active_flag = 1
    AND b.first_mtr_install_date IS NOT NULL
    AND b.last_active_date IS NOT NULL;
    --PANELISTS' PC DETAILS CURSOR
    CURSOR pc_activity (p_meter_id IN VARCHAR2)
    IS
    SELECT cpt_guid, first_active_date, last_active_date,
    TO_CHAR(first_install_date,'MM/DD/YYYY HH:MI') first_install_dt,
    (TRUNC (SYSDATE) - last_active_date) inactive_days,
    (CASE
    WHEN last_active_date >= TRUNC (SYSDATE) - 30
    THEN 'Active'
    ELSE 'Inactive'
    END
    ) status
    FROM pfshared3.dat_pnl_computers
    WHERE meter_id = p_meter_id
    ORDER BY last_active_date DESC;
    --RECORD TYPE FOR PANELISTS' DETAILS
    TYPE t_panelist_set IS TABLE OF tam_panelists%ROWTYPE;
    v_panelist_data t_panelist_set;
    --RECORD TYPE FOR PANELISTS' PC DETAILS
    TYPE t_pc_set IS TABLE OF pc_activity%ROWTYPE;
    v_pc_data t_pc_set;
    PROCEDURE send_header (NAME IN VARCHAR2, header IN VARCHAR2)
    IS
    BEGIN
    UTL_SMTP.write_data (conn, NAME || ': ' || header || crlf);
    END;
    BEGIN
    --MAX METER COUNT
    BEGIN
    SELECT MAX(COUNT (meter_id))
    INTO v_meter_max_count
    FROM pfshared3.dat_pnl_computers
    WHERE last_active_date IS NOT NULL
    GROUP BY meter_id;
    EXCEPTION
    WHEN OTHERS
    THEN
    v_meter_max_count := 0;
    END;
    DBMS_OUTPUT.put_line ( 'STARTED - '
    || TO_CHAR (SYSDATE, 'DD-MON-YYYY HH:MI:SS')
    conn := UTL_SMTP.open_connection (mailhost);
    UTL_SMTP.helo (conn, mailhost);
    UTL_SMTP.mail (conn, '< ' || from_address || ' >');
    UTL_SMTP.rcpt (conn, '< ' || to_address || ' >');
    UTL_SMTP.open_data (conn);
    send_header ('From', '"' || from_name || '" <' || from_address || '>');
    send_header ('To', '' || to_address || '');
    send_header ('Date', TO_CHAR (SYSDATE, 'dd Mon yy hh24:mi:ss'));
    subject := 'TW Daily Activity Report' || ' - ' || v_run_date;
    send_header ('Subject', subject);
    send_header ('Content-Type', multipart_mime_type);
    -- Close header section by a crlf on its own
    UTL_SMTP.write_data (conn, crlf);
    -- mime header
    UTL_SMTP.write_data (conn, first_boundary);
    send_header ('Content-Type', mime_type);
    UTL_SMTP.write_data (conn, crlf);
    UTL_SMTP.write_data (conn, crlf);
    -- add the attachment
    attachment_file_name := 'TW_Daily_Activity_Report_' || v_run_date || '.txt';
    UTL_SMTP.write_data (conn, first_boundary);
    send_header ('Content-Type', mime_type);
    send_header ('Content-Disposition',
    'attachment; filename= ' || attachment_file_name
    UTL_SMTP.write_data (conn, crlf);
    --CREATING HEADERS
    UTL_SMTP.write_data (conn,
    'Date of Reporting'
    || ','
    || 'Panelist ID'
    || ','
    || 'Meter ID'
    || ','
    || 'Panelist Email(Username)'
    || ','
    || 'Vendor'
    || ','
    || 'Affiliate ID'
    || ','
    || 'UID'
    || ','
    || 'Enrollment Date'
    || ','
    || 'HH Status'
    || ','
    || 'Registered PC in the HH'
    || ','
    FOR k IN 1 .. v_meter_max_count
    LOOP
    UTL_SMTP.write_data (conn,
    'Installation Date/Time MM/DD/YYYY HH:MI PC' || k || ',' || 'PC '|| k ||': Status' || ',' || 'PC '|| k ||': Date of First log' || ',' || 'PC '|| k ||': Date of Last log' || ',' || 'PC '|| k ||': Days since Last Activity' || ',' || 'PC '|| k ||': Computer ID' || ','
    END LOOP;
    UTL_SMTP.write_data (conn, crlf);
    --OPENING PANELISTS' DETAILS CURSOR
    OPEN tam_panelists;
    --FETCHING PANELISTS' DETAILS CURSOR
    FETCH tam_panelists
    BULK COLLECT INTO v_panelist_data;
    FOR i IN v_panelist_data.FIRST .. v_panelist_data.LAST
    LOOP
    --METER COUNT
    BEGIN
    SELECT COUNT (meter_id)
    INTO v_meter_count
    FROM pfshared3.dat_pnl_computers
    WHERE meter_id = v_panelist_data (i).meter_id
    GROUP BY meter_id;
    EXCEPTION
    WHEN OTHERS THEN
    v_meter_count := 0;
    END;
    --OPENING PANELISTS' PC DETAILS CURSOR
    OPEN pc_activity (v_panelist_data (i).meter_id);
    --FETCHING PANELISTS' PC DETAILS CURSOR
    FETCH pc_activity
    BULK COLLECT INTO v_pc_data;
    UTL_SMTP.write_data (conn,
    v_sysdate
    || ','
    || v_panelist_data (i).panel_site_id
    || ','
    || v_panelist_data (i).meter_id
    || ','
    || v_panelist_data (i).login_id
    || ','
    || v_panelist_data (i).affiliate_description
    || ','
    || v_panelist_data (i).affiliate_id
    || ','
    || v_panelist_data (i).afflt_member_id
    || ','
    || v_panelist_data (i).recruit_start_date
    || ','
    || v_panelist_data (i).hh_status
    || ','
    || v_meter_count
    || ','
    FOR j IN v_pc_data.FIRST .. v_pc_data.LAST
    LOOP
    UTL_SMTP.write_data (conn,
    v_pc_data (j).first_install_dt
    || ','
    || v_pc_data (j).status
    || ','
    || v_pc_data (j).first_active_date
    || ','
    || v_pc_data (j).last_active_date
    || ','
    || v_pc_data (j).inactive_days
    || ','
    || v_pc_data (j).cpt_guid
    || ','
    END LOOP;
    UTL_SMTP.write_data (conn, crlf);
    CLOSE pc_activity;
    END LOOP;
    CLOSE tam_panelists;
    -- CLOSE THE MESSAGE
    UTL_SMTP.write_data (conn, last_boundary);
    -- CLOSE CONNECTION
    UTL_SMTP.close_data (conn);
    UTL_SMTP.quit (conn);
    DBMS_OUTPUT.put_line ( 'ENDED - '
    || TO_CHAR (SYSDATE, 'DD-MON-YYYY HH:MI:SS')
    RETURN;
    EXCEPTION
    WHEN UTL_SMTP.transient_error OR UTL_SMTP.permanent_error
    THEN
    UTL_SMTP.quit (conn);
    raise_application_error
    (-20000,
    'Failed to send mail due to the following error: '
    || SQLERRM
    WHEN OTHERS
    THEN
    raise_application_error
    (-20000,
    'Script failed due to the following error: '
    || SQLERRM
    RETURN;
    END;
    Please find below the header of the .csv file generated:
    Date of Reporting     Panelist ID     Meter ID     Panelist Email(Username)     Vendor     Affiliate ID     UID     Enrollment Date     HH Status     Registered PC in the HH     Installation Date/Time MM/DD/YYYY HH:MI PC1     PC 1: Status     PC 1: Date of First log     PC 1: Date of Last log     PC 1: Days since Last Activity     PC 1: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC2     PC 2: Status     PC 2: Date of First log     PC 2: Date of Last log     PC 2: Days since Last Activity     PC 2: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC3     PC 3: Status     PC 3: Date of First log     PC 3: Date of Last log     PC 3: Days since Last Activity     PC 3: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC4     PC 4: Status     PC 4: Date of First log     PC 4: Date of Last log     PC 4: Days since Last Activity     PC 4: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC5     PC 5: Status     PC 5: Date of First log     PC 5: Date of Last log     PC 5: Days since Last Activity     PC 5: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC6     PC 6: Status     PC 6: Date of First log     PC 6: Date of Last log     PC 6: Days since Last Activity     PC 6: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC7     PC 7: Status     PC 7: Date of First log     PC 7: Date of Last log     PC 7: Days since Last Activity     PC 7: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC8     PC 8: Status     PC 8: Date of First log     PC 8: Date of Last log     PC 8: Days since Last Activity     PC 8: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC9     PC 9: Status     PC 9: Date of First log     PC 9: Date of Last log     PC 9: Days since Last Activity     PC 9: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC10     PC 10: Status     PC 10: Date of First log     PC 10: Date of Last log     PC 10: Days since Last Activity     PC 10: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC11     PC 11: Status     PC 11: Date of First log     PC 11: Date of Last log     PC 11: Days since Last Activity     PC 11: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC12     PC 12: Status     PC 12: Date of First log     PC 12: Date of Last log     PC 12: Days since Last Activity     PC 12: Computer ID     Installation Date/Time MM/DD/YYYY HH:MI PC13     PC!
    *13: Sta                                                                                                                                                                                                                                                                                                                                                                                                                               *
    tus     PC 13: Date of First log     PC 13: Date of Last log     PC 13: Days since Last Activity     PC 13: Computer ID                                                                                                                                                                     
    The one highlighted in bold is the broken header.
    Please provide a solution to this.
    Thanks
    Monika
    Edited by: 953348 on Aug 18, 2012 8:00 AM

    I can't provide a solution but maybe a little help. With the header line you posted here it seems to me that a new line starts after 2048 = 2^11 characters. This might be a limitation or a length of any variable in the package.
    Maybe you can change this value or shorten the texts in the header to stay below this limit.
    A few more things:
    - the code, that you posted here became destroyed in lines like UTL_SMTP.mail (conn, '< ' .... because the forum software tried to find html-code between the "<" and ">" signs.
    - you can mark code in your postings with (see FAQ). It makes code better readable but it does not help with the "<" and ">" signs.
    - you left your e-mail-address in the header of the code. I guess this was not your intention. You can edit it and remove the address even after posting a message.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

Maybe you are looking for