Airport Express will not allow any downloads over the network, why is this and what can I do to fix it?

I own an Apple Airport Express station. I am attending the University of North Carolina at Chapel Hill and the airport is hooked into the network via ethernet cord. While the first few months of operation have gone smoothly for this router, over the last few weeks any and all downloads have failed to complete over the airport. I moved outside and used the official University's wifi and the downloads worked, meaning it's not a UNC network problem (to my knowledge). All file types affected include song downloads through iTunes, app downloads on my iPhone, software downloads like Google Chrome, Finale, Microsoft Word updates, etc. I have tried this on both my Lenovo with Windows 7 and my Macbook Pro to troubleshoot hardware problems and it doesn't work on either of them. I have restored the router to factory settings twice now and still it does not work. Sorry for the length of this, just wanted to pass along as much info as I could.

The fact that you can access all downloads while the AirPort Express Base Station (AX) is not directly attached to the University's network indicates that the University's IT department may not allow downstream routers connected to their network without first registering it with them. This is often the case, and it is not uncommon that most universities do not allow you to do so in the first place. I would suggest that you start by contacting your IT department to see if this is allowed, and if so, they should be able to assist you with the proper configuration of your AX.

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