Airport express won't hook up with modem

I cannot get my airport router to talk to my service provider modem. I know the modem works as I can hook my laptop direct to the modem and it is ok.
How can I test my Airport router.

Please try a complete power recycle of your networking hardware. Take a look at the following AirPort User Tip for details. Please post back your results.

Similar Messages

  • Airport express won't connect to cable modem

    We recently moved to a new residence and just had internet service installed by a technician. Unfortunately, I didn't have my Airport Express handy while he was here, so he simply connected my Macbook Pro directly to the cable modem via ethernet cable. When I found my Airport Express, I disconnected the Macbook Pro from the cable modem and connected the Airport Express to the modem via the same ethernet cable and powered up. The Airport Express began flashing yellow but the flashing yellow never did turn the steady green that indicates the Airport Express is receiving the signal. I called my internet provider but they don't deal with router issues. What can I do?

    Cable modems "remember" the device that is connected. Your modem is "remembering" your computer and looking for it when you connect the AirPort Express, so it will not connect to the AirPort Express.
    You need to push the reset button on the modem and then power off the modem
    Power off everything else on the network...all computers and devices
    Wait 15 minutes
    Make sure that the ethernet cable from the modem is connected to the AirPort Express
    Power up the modem only and let it run 3-4 minutes by itself
    Power up the AirPort Express and let it run a few moments
    Power up each computer and device one at a time
    Check for proper operation.
    If...you are switching from a previous DSL service to cable, you may need to reconfigure the AirPort Express. Post back for more info on this.
    Message was edited by: Bob Timmons

  • Airport Express Won't Play Ball With Time Capsule + WEP Security

    Hi,
    Not sure which forum to post this in so I might try both...
    I have recently switched from using an Airport Extreme to Time Capsule as my main base station. It works fine. I also have to connect a rather ancient PC + wireless networking card to this network and it seems to be the case that I can only get this to work when I switch the wireless security mode to WEP.
    The problem is that when I set up my Airport Express to extend the network it doesn't work properly. I follow the setup procedure in the Airport Utility, the green light comes on on the express, but it's not joining the network correctly. If I connect a computer to the network via the express it appears to work (get connection, correct network name) but I'm getting a self-assigned IP address and therefore no 'real' connection.
    Please help! Which setting should the security be on on the Express. The options don't seem to match those on the Time Capsule, for instance I have two options for WEP (64 bit and 128 bit) and only one option on the Time Capsule which makes no mention of bit depth. Confusing.

    manually set the Express in bridge mode then configure your wireless setting. I usually set the secondary routers to create their own wireless network. I like to keep all computer devices separate from each other by connecting them to different routers. Main set for N only at 5 GHZ and others set to N+B/G 2.4 GHZ.

  • Airport Express won't work simultaneously with Internet Sharing

    I just purchased two Intel-based iMacs (each with standard configuration including Airport cards), and 1 AX. I placed iMac #1 in Room #1 (near my cable outlet), iMac #2 in Room #2, and the AX in Room #3, along with powered speakers. Using an Ethernet cable, I connected iMac #1 to my cable modem (and its broadband internet connection). I then turned on Internet Sharing, so that iMac #2 now connects to the internet through iMac #1. I also placed the AX in another room and connected it to powered speakers. Here's the problem: Airtunes only works (i.e., the AX-connected powered speakers only show up in iTunes) when I turn off Internet Sharing. The powered speakers "disappear" from iTunes as soon as I turn Internet sharing back on.
    Is there any way to fix this?

    I assume that you are having this problem with iMac #1 which is doing the sharing... Perhaps this happens because iTunes will not cross subnets.
    Even though iMac #1 exists on both subnets (the Ethernet one and the one created by Internet sharing) it appears that iTunes is not using the subnet created by Internet sharing. Therefore it won't cross between the Ethernet subnet and wireless subnet.
    The solution is to get an inexpensive wireless router and use that instead of iMac #1 to create your wireless network.

  • AirPort Express won't work with 7.0.2

    Everything was fine til I bought a new Shuffle. It made me upgrade to 7.0.2, now my Airport Express won't work. I have firmware 6.2 and just uploaded all of the newest updates from apple.com for it (AX). The security is off on my network and the AX is connected with a green light. Still no option to choose my home stereo which is hooked up to the AX. HELP! I have spent all day trying to get this to work!!!!

    My Airport Express when it is setup to extend my network while plugged into Ethernet will Create a network under settings
    This is the correct setting to "extend" the network using an Ethernet connection. Technically, this is called a "roaming" network.
    If I change this to Extend A Network it doesn't work properly.
    This is because "Extend a wireless network" is used only when AirPort devices communicate with each other using wireless only......not Ethernet.
    It would help if Apple used settings like "Extend a network using Ethernet" and "Extend a network using wireless only".....but they don't.
    The AirPort Extreme will need to be configured as the main router if you want it to provide a Guest Network. It cannot do this if it is configured in Bridge Mode.

  • Older Airport express won't see the signal from the cable modem.

    Older Airport express won't see the signal from the cable modem.
    My macbook sees the AP express and I can stream music to it but no internet. If I plug the ethernet cable directly into the macbook I can see the internet

    Anytime you change networking hardware, it is always a good idea to perform a complete power recycle of your networking components.
    I would recommend that you do the following as a minimum:
    Power-down the modem, AirPort base station, and computer(s).
    Disconnect the AirPort base station from the Internet broadband modem.
    While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
    After the base station resets, go ahead and power it back down.
    Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
    Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
    Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
    Power-up your computer(s).
    In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

  • I have recently changed my bt home hub and now my airport express won't connect to it? Any suggestions?

    I have recently changed my bt home hub and now my airport express won't connect to it? Any suggestions?

    Anytime you change out a modem or modem router like the HomeHub, the AirPort Express needs to be reset back to factory default settings and then set up again.
    The reason for this is that the Express is retaining some or all of the settings to connect to your "old" modem or hub, so it will not work correctly with a new device unless you start over again from factory default settings on the Express.
    Power up the Express for a few minutes
    Hold in the reset button on the side of the Exprsss for 8-10 seconds, then release and allow a full minute for the Express to restart to a slow, blinking amber light
    Now, set up the Express again, like you did originally with the "old" modem or hub that you had previously.

  • Replacement airport express won't connect to internet

    Why can't I get my replacement airport express to connect to the internet

    Wonder if you can direct me to any past or present solutions. I have the new Airport Extreme tower. Actually I'm trying number 2 thinking the problem was number 1. Apparently not. I've done multiple factory resets. Even waited couple hours to try reinstall because my provider said there is a Mac or max filter and wait. Anyhow once I'm able to get the AE online(green) not internet connection. I brought my Airport express in and hooked it up and in blink of an eye it's online with internet. Even phone companys stock modem connects. Interesting that the A express summary lists the DNS addresses and domain. Took this information and tried putting it in when retried the AE. No luck. The First  AE worked for over week. Phone tech checked switch at office and did line ping.
    My DSL provider uses DCHP.Sorry I forgot the name of the box outside at my phone line where DSL connects. Inside I make connection phone jack and ethernet cable.
    As I said I've done every form of power down reset. Any suggestion be appreciated. Next stop be Apple.

  • Airport Express Speaker output very quiet with 60-cycle hum

    I've previously hooked up my Airport Express to my stereo system via AirTunes, and it worked fine. But I just moved and set up my home network with my Airport Express connected to the stereo with the mini-stereo adapter. But now, when I play music over AirTunes, I can hear the music very faintly, but it's about the same volume as a 60-cycle electrical interference hum, and definitely not listenable. So I know the music is streaming and the AirPort is receiving, but I'm wondering if it's an electrical problem with the AirPort or output jack, or is there some software or hardware fit I can do myself. I've plugged in & out the cord, it works with an iPod, it's connected to a non-Phono jack of the stereo (AUX port), and I've reset the AirPort Express unit. Any other suggestions? Thanks in advance.

    Hello AOSmith. Welcome to the Apple Discussions!
    To rule out your stereo or audio cable, try substituting a pair of stereo headphones plugged directly into the AX's audio port. Do you still hear the hum? If so, then the problem is either with the AX itself or the power source is not properly shielded. Try connecting the AX to a known good power strip; one that has surge protection and/or noise cancelling capability would be ideal, and then, plug this into the outlet that you had the AXn connected to. Did this help? If not, then unfortunately, the problem may be with either the AX's audio and/or power circuit.

  • Does Airport Express Have Endless Internet Without I Modem

    Can you answer this Question? does Airport Express have endless internet without a modem

    The AirPort Express must be connected to a modem with a broadband Internet connection if you want to be able to access the Internet.

  • Airport Express won't connect to internet...all is green

    My Airport express won't connect to established Network in my office.  I am connecting to a 10/100 base T in the building (as the modem, I assume) and want to broadcast the network for wifi.  Express sets up ok, but than cannot find the internet....any suggestions?  The port is live as I can directly connect it to my Mac Book and find the internet without issues.

    It is possible to have a green light on the Express if some network errors are overlooked, so it may be necessary to reset the Express back to factory default settings and start over again.
    Keep in mind that some networks will not allow a router to be added to the network, so a computer might work, but a router may not.
    What model number of AirPort Express do you have?
    What operating system are you using on the MacBook?
    Do yo know if the Express has been configured to operate in Bridge Mode?

  • Is AirPort Express v.6.3 compatible with OS X 10.8.2?

    Is AirPort Express v.6.3 compatible with OS X 10.8.2?

    What computer are you using?
    Does your computer meet the minimum standards for running Color? (Link to standards)
    Does it have dual monitors? (It should and each should be at least 1650x1050)
    What is the format of the material?  (It should be ProRes.)
    And so on.
    And yes, it does run in ML, though I don't trust it in that environment. I run it under 10.6.8 on a MacPro with a Kona card to feed the external reference monitor.
    x

  • HT1515 How do i get my old AirPort Express (7years old) to work with my new Time Capsule?

    How do i get my old AirPort Express (7years old) to work with my new Time Capsule?

    Does anyone at Apple have help for this sort of question - I too have an old printer (HP LaserJet 5MP) that I would like to keep using on my Mac. (Mac OSX 10.6.8).
    I got it working by getting a USB cord that connects to it - but every once in a while it just stops working for weeks. The mac 'sees' it and it sends the data because the printer lights start blinking but then it just doesn't do anything. Is there no one who can tell me (and raterada) how to get some new life into these old printers. I would rather not add this (and a new toner cart) to the landfill just yet. . .

  • Someone gave me a airport express router. it works great with my macbook but when i try to connect to my iphone it says it can't be set up by "this software". Where can I download whatever software my iphone needs so I can get wifi?

    Someone gave me a airport express router. it works great with my macbook but when i try to connect via wifi to my iphone it says it can't be set up by "this software". Where can I download whatever software my iphone needs so I can get wifi?

    Per chance is your AirPort Express Base Station (AX) an 802.11g model? If so, that is why you are getting this error message from the AirPort Utility running on the iPad. You would need to use either version 5.6 or 5.6.1 running on a Mac or a PC to administer this base station.

  • My Airport Express won't extend range. How to set up?

    My Airport Express won't extend the range of my Airport Extreme. How should I set it up to get it to work?  Stuart

    When the Express is configured to "extend" it is a wireless repeater.
    "Adding Wi-Fi base stations when it is unnecessary
    Speaks for itself
    can reduce Wi-Fi throughput because the Wi-Fi network will require more data management overhead."
    As will adding another computer, iPhone or any wireless device to the network, for that matter.
    FWIW, I have run 4 AirPort Expresses all setup to "extend" and noticed nothing except faster Internet browsing and download speeds throughout the house.
    IF...you can connect the AirPort Express to the AirPort Extreme using an Ethernet connection, that will provide better overall performance. That is the way any commercial network is designed, except on a much larger scale.

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