Airport TimeCapsule wireless works fine, but iMac can no longer find the time capsule disk for backups.

Hi,
I have a new Airport TimeCapsule that I set up about two weeks ago in combination with a new iMac running OS 10.9.4. It ran fine until 2 days ago, when the TC disk image disappeared from the iMac and Time Machine was not able to back up. I tried to find the TC in Airport Utility and it states the "Airport Time Capsule was previously part of your network. Check that it is still in range of your network and is plugged into a power outlet..." I've tried restarting the time capsule. I've tried restarting everything in order (modem>TC>iMac) and the iMac still cannot see the TC disk.
I've had two other issues that I will list in case they are all related somehow:
1) The time capsule took several attempts to set up when I first bought it. I had to reset the TC several times before I got all the way through the set up process successfully.
2) I tried hooking up my printer to the USB port on the airport time capsule and although my MacBook could see it and print to it just fine, my iMac was never able to see it.
The TC is hooked up to the iMac via ethernet cable. Does any of this sound familiar to anyone? I'm about ready to send the time capsule back and just resurrect my old airport that worked flawlessly for years. This airport TC has been a huge disappointment so far.
Thanks

There are some real issues between Mavericks and TC .. (or just network bugginess!!)
There is a heap of things you can do but it is easier to just run through the whole lot in order. None is necessarily the cure and that is why doing all is important.
The list is in this thread.
Airport Utility shows "unexpected error - please try again" when connecting to Time Capsule
In your case using ethernet can be a problem.. let me say please make sure you have ipv6 set to link-local only in your ethernet setup. I usually only show it in wireless but for you it must be ethernet. The wireless connection seems to be utterly required now for connection.. and hidden away into the airport utility is a switch over from wireless to ethernet. When I made the manual setup instructions above this particular ability (or stupidity) of the Airport Utility was not apparent to me.
So here is typical Airport Utility (AU) v6.. but it is actually working over wireless only. (The v5 utility was wireless + ethernet).
I have an ethernet client on the network that is completely invisible.
Click on the Other WiFi Devices (wrongly named.. it should say other devices).
And you will see the option to choose ethernet.
Then the AU sees the ethernet client and none of the wireless clients.. brilliant stuff eh??
PS this is just a test setup.. never would I have any TC with such an illegal name.. But I hope it shows you what to do.
Fix the names.. most important.. keep them short.. less than 10 characters all the better.
No spaces and pure alphanumeric.

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TS2655 imac can no longer find the time capsule to add it...how do i fix this

my imac can no longer find the time capsule....i had to delete the old network and re add the time capsule to create a new one and now the imac keeps searching for the base and cant locate it

If you mean that Time Machine can't find the Time Capsule, I'd try using the Time Machine panel of System Preferences to redeclare your backup disk. If that's not what you mean, please explain.

My Mac can no longer find my Time Capsule or my home network.

Hello, having had no problems for the first few months I can no longer get online. My Mac cannot find my network (but can find all of the other networks on my street) and cannot find the Time Capsule. The Time Capsule itself has a green light so I assume is working fine. My daughter knocked the ethernet cable from the the Time Capsule around the time it stopped working - could this be related? We also moved our cordless phone near to the Time Capsule around the same time - could this be the problem? Any help would be very much appreciated. Thanks.
Message was edited by: marius1

Smokerz, thanks for the help. A couple of very basic questions to clarify (I am clueless about these things).
1. When you say power down the modem you mean unplug it? (I currently get my cable TV and phone through it as well).
2. How do I go about changing the channel on the router? (which I assume is the Time Capsule?).
Apologies for my ignorance and thanks for any help.

I use my time capsule for wifi station and back up. However suddely time machien can no longer find the time captule drive , used for back up...

Time machiene can no longer find the back up files on my time captule..
I have have manged to see the files via finder.
dleted the files, and also gave time captule a new name, and pasword.
All seemd fine but somehow the new back up could not be finished.
Repeated all the steps, but now had the computer hooked up to the time captule with a network kabel ( make it go quicker..)
Still no succes...
Seems somhowe acces to the time captule is difficult for the time machien software...

You may find useful advice in this post.

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i Purchased Aaliyah -rock the boat a while back and now I can no longer find that album in iTunes along with some other good songs by her. The name of the album is Aaliyah

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I have a time capsule that has worked flawlessly for several years. I recently upgraded my iMac OS to 10.8.4 and coincidently (or not) have started having some issues with backups. When I go into time machine, it struggles to find the time capsule disk

I have to unplug my time capsule and reboot it. Is there a diagnostic routine I can run or any error detection I can look for?

You are absolutely right.. when apple changed significant features in Lion and Mountain Lion .. they introduced a bunch of issues into networking which are bugs to this day..unacknowledged.. and without much that will fix them.. other than your reboot strategy.. which is like.. well that other OS.. where continual reboots are considered normal.
Old TC may also just suffer from age.. we continually tell people they have a lifespan.. 3years is the reliable span.. after that expect anything.. sudden death.. slow decline.. continual hassles and problems. If the backups are important to you.. then it is telling you in a very clear way.. replace me.. I am no longer happily providing services promised.
Now to specifics.. we don't know what the problem is.. if we knew we could give some work around.
The problem is odd in that it doesn't affect everyone.. if it starts .. people find it starts several months in to ownership.. it is never cured.. or even curable.. something like DNS or ARP table is being lost.. but it is not either of those things.
Is there a diagnostic routine I can run or any error detection I can look for?
Nothing much shows up anywhere. Including the TC log or local logs. It simply has lost the TC disk but not internet.
So.
Some things do help.
I don't know if you have pondini's resources.. TM is a complex piece of software.. it has multiple issues.
http://pondini.org/TM/Troubleshooting.html
Look at A1 .. load the widget.
A5 .. verify the backup.
A4 .. reset TM.
All of those things can help.. look at some of the typical problems.. C12 and C17 being the most common since Lion.. and exacerbated in Mountain Lion.. not fixed.
Some suggestions.
1. Keep names short, no spaces and pure alphanumeric. See C9 http://pondini.org/TM/Troubleshooting.html
2. Do not use 7.6.3 firmware... go back to 7.6.1 or even better 7.5.2 on an old one.
Firmware downgrade is easy in new utility. Hold down the option key whilst selecting version.
3. I recommend a very short dhcp lease time.. 20min for example. In whatever device is the router .. that can help keep things up to date.. and use dhcp reservation again to see if the address info helps to keep things updated.
4. Do turn on ipv6 local link.. which you need to anyway with 6.3 utility.
http://support.apple.com/kb/TS4597
5. If you are using a desktop.. an external drive is faster.. more reliable and easier than TC for Time Machine backups..
6. Consider using CCC or another backup software.. if you want to continue to use network drive.
7. Although using 6.3 airport utility has some advantages.. it is also devoid of a lot of tools that are in v5.6 airport utility.. well worth loading into at least one computer on the network.. if you only have Mountain Lion now here is one method.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

Why can I print from my iPhone and not my iPad? I have been able to do it in the past and have tried a hard reset but it can no longer find the printer.

Why can I print from my iPhone and not my iPad? I have been able to do it in the past. I have tried a hard reset but it still cannot find the printer.

In addition to rebooting the router and the iPad, I would reset the printer as well. Unplug the printer from power and do the same with the router. Leave the router unplugged for about 30 seconds. Plug the router in first and let it totally start up, plug the printer in again, and then reboot/reset the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that doesn't work, you can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. Your WiFi passwords, location services, device preferences all have to be re-entered. You will not lose any data or media whatsoever.

Can no longer find my Time Capsule.

My Time capsule, that I bought back of last year in April has been working flawlessly, until a couple of days ago. Now, it con no longer be found on the network.
It is connected via an Ethernet cable and is in another room (it's connected to my iMac, running OS X 10.5 through a router that is working and letting everything else on my network see everything else. ).
I have reset my Time Capsule and the solid green light comes on.
It has been updated with all the latest firmware as it has come out.
WHAT ON EARTH DO I HAVE TO DO TO GET IT SO IT CAN BEEN CONNECTED TO FROM MY IMAC?

Did this happen after updating to 7.4.1?
I know when I updated my TC to 7.4.1 it disappeared on me. I had to revert to previous firmware.
This also happened when I updated and original Airport Extreme (first model released). Had to revert it to 7.3.2.
Every Airport I updated to 7.4.1 became invisible. Had to revert each one.

I can no longer access my Time Capsule disk

After upgrading to SL, I can't connect to the disk in my Time Capsule. It shows up in the Shared part of the Finder sidebar as usual, but clicking on it generates a gray bar that says "Connection Failed." On the right-hand side of this bar is a "Connect As' button, and clicking this gives an error popup that says: "There was an error connecting to the server “Wonderland”. Check the server name or IP address, and then try again. If you are unable to resolve the problem contact your system administrator." I don't know how to change the server name or IP address, and when I enter the IP directly from "Connect to Server" I get the same error message. Trying to set up the disk in Time Machine also gives the same error.
The odd thing is that the disk is visible in Airport Utility, which even tells me how much space is being used. "Enable file sharing" is still checked.
Any ideas what I can do?

Sad to report that unplugging and re-plugging the hard drive did not help. I had high hopes!
Un-mounting and re-mounting the external hard drive didn't help either.
I've moved on to deleting the time machine preferences per another suggestion in another thread - still no luck.
I continue to get the Making Backup Disk Available warning in the Time Machine Preferences window as the little progress bar spins for 20+ minutes. The whole time, I can hear the external hard drive clicking and chirping like it's being accessed- then the Time Machine preference window reports the same past warning: *The backup disk image “/Volumes/300GB BACKUP/myname’s Mac mini_00254bb40536.sparsebundle” could not be accessed (error 109)*
Off to cruise some more forums for a possible fix - suggestions continue to be welcome!
Jamie

After servicing my laptop recently, I can no longer find the time machine back up disk

I recenty had my macbook pro serviced after the hard drive cable was broken. Upon return, when I attempt to back up to time machine it says backup disk not available and I cannot find any disks to select in time machine preferences. Any idea how to fix this?

aimehunter,
if you had Time Machine running without connecting an external drive directly to your MacBook Pro, then it must have been a wireless connection to an AirPort Time Capsule.
Open the Time Machine pane in System Preferences. Does it show that you have a destination drive selected there? If not, press the Select Disk… button to select your AirPort Time Capsule drive. After that, select Back Up Now from the Time Machine icon in your menu bar to restart your regular Time Machine backups.

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Airport TimeCapsule wireless works fine, but iMac can no longer find the time capsule disk for backups.

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