Airport Utility doesn't find my Time Capsule.

I bought a 2TB Time Capsule to use as a wireless hard drive and as my time capsule.  (Originally I was going to buy an airport and plug in a hard drive but the guys at the store said that TC would accomplish the same thing.)  I have never been able to get my MBP to connect to the TC.  The airport utility says "No configured AirPort base stations have been found."  But I never even got a chance to configure the base station with the MBP.
What I've tried to do so far: 
I have my TC hooked up to a FiOS router (WAN port) and then the TC hooked up via an Ethernet cord to my MBP.  Still no luck.  I've upgraded to Mountain Lion to make sure everything is up-to-date and still no luck.  Then I bought a USB cord and plugged that into the TC and Mac and reset the TC.  It found that but set up a new network on an Ethernet.  (Which then knocked me off line.)  I am not looking for a new network connection, just want to back up my files and store my media files on the TC.  (I have reset the TC every time I tried a new "fix".)
I would be very thankful for any advice because I am beyond frustrated.
Thanks.

Try this:
Unplug all ethernet and USB cords and reset your TC.  Connect to your TC using WiFi from your computer, then run Airport Utility (alternative would be to connect an ethernet cable to your TC just for this setup).  Select your TC in Airport Utility, then click on Network.  Select Router Mode as Off (Bridge Mode).  Then go to the Wireless tab and select Network Mode as off (note if you are connected via WiFi once you update the settings you will be kicked off since the TC WiFi will have been turned off).
After doing this you should then be able plug an ethernet cable into the WAN port of the TC into the ethernet port of the FiOS and then use the Wireless connection on the FiOS to access the Time Capsule hard drive.  Honestly you should be able to do all this with the TC already connected to the FiOS but since it apparently isn't working this should work.  Please post back if it doesn't.

Similar Messages

  • My Airport Utility doesn't recognize my Time Capsule,

    Sometime ago I got a new FIOS cable modelm with built-in WiFi..  I turned off the WiFi portion of my Time Capsule and used that instead.  Now my Airport Utility no  longer recognized my ime Capsule.

    Did you upgrade to 6.3?
    It is definitely having issues finding the Apple routers.. turn on ipv6 local-link in the computer.. but that may fail without wireless turned on in the TC if the FIOS router doesn't give you ipv6.. which is still a work in progress on most modems and routers.
    Turn the wireless back on, on the TC.. you may need to connect to it directly with ethernet.. and do a factory reset.. none of which will harm your backups.
    Setup the TC afresh with all smb type names, short, no spaces and pure alphanumeric.
    Give the wireless name the same as the SSID in the FIOS router.
    But manually set wireless channel to say 11.. for 2.4ghz.. 5ghz won't matter as the FIOS doesn't use it.
    Set wireless in the FIOS to 1 or 6.. or leave it on auto, should be ok as long as one of the routers is fixed.
    Use wpa2 AES in the FIOS.. use WPA2 Personal in the TC.
    Use same password in both.
    If possible use a few meters (= several feet ) ethernet cable so you have them a apart a bit.. it is not a big deal but I like to run radios communication spaced a bit. Old Engineering traits.
    If you use a different wireless name for 5ghz.. it is much faster when client machine is near the TC.. and you will have direct access to the TC rather than via the FIOS.. makes for better backups and keeps network on 2.4ghz less busy for internet connectivity.

  • AirPort Utility can't find my Time Capsule

    Used to use the TC as both router and for Time Machine, and everything worked fine. Recently switched to a different router, but I'd still like to use TC for Time Machine. But after I told the Mac to use the new router (which is running a different network name), it does not 'see' the TC.
    When I run System Preferences > Time Machine > Select Backup Disk > Set Up Time Capsule, the AirPort Utility scans for a short while and comes up with the error, "Airport utility was unable to find any AirPort wireless devices."
    None of the support documents I've found online seem at all helpful, so I suppose I'm stuck. What should I try next?

    Thanks for the info.
    Hold in the reset button on the Time Capsule (TC) until you see the amber light begin to flash more quickly and keep holding another 4-5 seconds when you see this occur, then release the reset button. The TC will restart in 25-30 seconds and the amber light will be flashing slowly.
    +This reset will not affect any of your current backups+
    Connect an ethernet cable from one of the available LAN <-> ports on your new router to the WAN (circle of dots icon) port on the TC
    Open AirPort Utility and click Manual Setup. You may need to "switch" networks for this to occur so you can configure the TC.
    Click the Base Station tab located below the row of icons to assign a name to your TC (you can use the same name you had before) and a device password (use the same password as before if you wish). Adjust Time Zone settings as well
    Click the Wireless tab
    Wireless Mode = "Off"
    Click the Internet icon
    Connect Using = Ethernet
    Connection Sharing = Off (Bridge Mode)
    Click Update to save your settings and the TC will restart and you should have a green light in 25-30 seconds.
    Now, power down all devices on your entire network, order is not important.
    Wait a moment, then start your modem/router first and let it run a moment.
    Then start the Time Capsule the same way
    Start all devices the same way until everything is powered back up
    You'll need to reset Time Machine to get backups going again
    Open System Preferences (gear icon on the dock)
    Open Time Machine
    Click Select Disk
    Click your Time Capsule to highlight it
    Click Use for Backups
    You will be able to backup using the wireless network or connect to the Time Capsule from your Mac using an ethernet cable.
    You should be good to go.

  • AirPort Utility doesn't recognize my Time Capsule

    I am trying to set up a Time Capsule but AirPort utility is saying there are no wireless devices, even though its all plugged in and connected.  Suggestions?

    The Time Capsule is broadcasting a temporary wireless network with a name like Apple Network xxxxxx.
    Have you joined this network from your Mac (there is no password required)?
    Once you join this network, then open AirPort Utility and it should be able to connect to the Time Capsule so that you can configure it using wireless. You may be asked to "switch" networks, so click OK if you see that message.
    You also have the option to temporarily connect an Ethernet cable from your Mac to one of the LAN <-> ports to establish a connection that way. Make the connection first, then open AirPort Utility. Once the Time Capsule is configured with new settings and updated, you can disconnect the Ethernet cable.

  • Airport Utility can't find my Time Capsule after Mavericks update

    Hello - I recently updated my Mac Book Air to Mavericks 10.9.1, and I can no longer manage my AirPort Base Station or Extender from that machine.  This means I cannot use the Time Machine backups from that Base Station, or view the devices on the network at all.
    Screen Shot from my Mac Book Air:
    I am connected to "Kobayashi" which is the network created from the Time Capsule, so I can connect to the network it is broadcasting from this machine.
    From my MacBook Pro using OS X (10.7.5) I can view the network and also perform Time Machine back-ups.  Here is a screen shot from that machine:
    I have connected the MacBook Air both using the wireless connection and also an ethernet to Thunderbolt adapter.  I have done a hard reset on the Time Capsule, and also restored it to factory settings.
    I have tried it with settings to allow and disallow IPv6 requests. 
    Any advice on additional trouble shooting/fixes I can try?
    Thanks
    Jon

    Thank you. Your suggestion helped resolve my 'Backup Delayed' error for Time Capsule. I use an early 2009 iMac and OS 10.9.2 and my home network is created by this very Time Capsule. I also use the McAfee Internet Security for Mac package. This error cropped up after one of the latest OS updates to Mavericks.
    Jack Wentz wrote:
    Thanks!  I had a similar problem.  I had McAfee All Access - Internet Security installed and it was blocking the connection to the Time Capsule. 
    The firewall setting defaults to "Public" rather than "Home or Work". 
    Path to setting.  Open McAfee.  Preferences > Firewall - Select "Home or Work."
    To resolve my issue I went to McAfee Internet Security Preferences and under the Firewall tab ---> Network Connections changed the 'Type' fom Public to Home or Work.

  • How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine

    How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
    I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.

    Firstly how are you connecting to the TC.. wireless or ethernet?
    Please open a command window and ping it.. ping by name and by IP address.
    If ping succeeds at least by IP it should work.
    In windows explorer type
    \\10.0.1.1 (or whatever the TC ip is.. that is the default).
    Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
    7.6.4 firmware on the TC is useless. It works better on 7.6.1
    If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls.

  • Why Migration or Restore Utility doesn't find any Time Machine backups from Time Capsule ?

    Hello,
    After a big issue on my system (Lion), I had to do a full restore from Time Capsule and my problems started.
    Here is my setup:
    Time Capsule configured with account-based authentication
    MacBook with OS X Lion (x2) (1 needs a restore)
    I booted from Lion's restoration partitions, then I selected "Restore from Time Machine backup", my Time Capsule is detected. I hit "Continue", the utility asks my login/password. Then...nothing ! It seems that no backup is detected.
    Well, from another computer, I tried to connect with the same login/password and mount the sparsebundle backup...no problems
    To go further, I launched Migration utility from the working computer, then tried to restore from Time Machine backups....no backup is detected again !
    Solution:
    I had, from Lion's restoration partition, to mount the Time Capsule drive, then the sparsebundle image (the backup) from Terminal.
    After that, the restoration utility was able to detect the "local" mounted sparsebundle backup image.
    Aftermath:
    Not a single Apple utility, designed to restore my computer, was able to detect my Time Capsule's backups.
    I was able to use the command line utility to be able to restore my computer.
    Question:
    Did I miss something ? Am I the only one to do that to restore from a Time Capsule configured with account authentication ?

    I'm sorry I didn't get your point. I didn't find any answer in this FAQ.
    For the record, I checked my backups with Disk Utility, no damages were found, so it should work out of the box.

  • HT3728 airport utility does not see my time capsule

    I got a Time Capsule for Christmas, have hooked it up, turned it on, then the Airport Utility. The airport utility has not found it - I have reset it using the button on the back several times and still nothing. I have also restarted my computer, which is a new macbook pro, but nothing.
    Advice please! I am new to Mac and am quite frustrated, considering returning the Time Capsule, if I can ...

    That was not helpful of Apple at all, as this is a much trickier setup..
    I have just posted details in another thread. Longish post I am not sure how to reference a particular post.
    https://discussions.apple.com/thread/3528704?tstart=0
    Please follow those instructions to load 5.6 airport utility.. as you will find it much better.
    In your case you will need to do the same thing but on the airport setup.. which is another layer in to ethernet.
    But the idea is the same.. do not use automatic setup of the wireless IP settings.. you need to do it manually but it is relatively easy. Again you need to make sure your ISP is not using a 10.x.x.x address as many do.. the cheap skates are saving IP addresses. If they do that you will need to use manual setup of the TC as well.
    You will still want to do the setup of the TC by ethernet.. but can use wireless once it is done.
    Exactly as in the other thread, go to airport in network preference and go to the airport setup, then fix the IP address as I have shown.
    If you need more info try to ask specific questions .. screenshots also help.

  • AirPort Utility doesn't cancel the Time Cpause disk erase process

    Hello!
    Am I the only one, whos' AirPort Utility for Windows 5.6.1 doesn't cancel the previously started erase process? (See the picture)
    Pressing the "Cancel" buttin doesn't change anything. The windows blinks and nothing happens. here's the screenshot of my Time Capsule status for the last 4 days (7-pass erase takes this long).

    Short story:
    No, you don't.
    Long story:
    Consider a TC a fully isolated and autonomous computer. Essentially it really is  - but the core feture of embedded OS is network operations and it's functions are limited to taks it supposed to perform. AirPort Utility is just a remote control for it. TimeCapsule is fully self-sustained in handling its operations - from network operations to hardware monitoring. If you told it to start self-formatting process it doesn't need any outter interference.

  • Disk utility doesn't show external Time Capsule harddisk

    Hi.
    With an older OS X, it was possible to use disk-utility for making some changes at my TimeCapsule(3rd.Gen.)-harddisk.
    Now i tried this with the latest version of Yosemite. I think, at the 1st view to to disk utility window, there was an TC-ikon shown under the SuperDrive-ikon. But some seconds later it was gone! I tried it again after restart my iMac an the TC, but every time finder-window and disk-utility-window looks like this ..
    ... with added comments in green ("Finder"-window, "disk utility"-window) and red (lost "TC-Harddisk?"-ikon).
    I tried this also with a MacBook-air (newest version) - same result
    What happened? Is it a Yosemite-Problem?
    Can I do something with the terminal-app to get the connection?
    <<<---- I posted this Nov.2014 at Mac OS & System Software / OS X Yosemite
    Today I connected an USB-Stick with my TimeCapsule. Then I opened Disk Utility and was happy - for some minutes.
    At the window of the Disk Utility I saw the TC-Harddisc an the memory-stick too.
    But when I tried to add an partition to the TC-Harddisc, it was gone away.
    I closed-and-started the disk Utility again - now TC-Harddisc was shown.
    I disconnected-and-connected the memory-stick again - now TC-Harddisc was shown at the disc-utility-window.
    Thanks for Help!

    You cannot partition a TC disk from disk utility in the Mac.. that has always been the case.
    What you did last time is partition the sparsebundle.. that is a virtual disk created by the computer.. merely partitioning a virtual disk is pointless.
    You simply need to create another sparsebundle or dmg file to use as virtual disk.
    But the fact that Yosemite continually loses connection to the TC .. oh yeah that is because Yosemite is buggy.
    Reset your TC to factory.
    Do this manually..
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Then redo the setup in the airport utility. Use short names with no spaces and pure alphanumeric characters.
    Same with passwords only longer.
    I recommend you then mount the TC in finder manually by its IP address if at all possible not by name.
    The problem here is the IP must be static which it is by default if the TC is the main router but it will have to be specially setup if the TC is bridged.
    Use Go, Connect to Server.
    SMB://10.0.1.1
    When asked for the disk password type that in and do not forget to save it in the keychain.
    Then you can mount a TM sparsebundle in disk utility if you want.. although I suggest that is pointless other than to verify your backup.
    Do not partition it.. that is not helpful at all.

  • Airport utility doesn't find Airport express?

    I have recently updated my laptop to one using Windows 7 (all worked fine on old laptop using windows vista) & installed relevent software etc and all works fine untill i shut down the laptop. When i come to use laptop / Airport express again Airport utility wont find the Airport express unless i unplug & plug back in the Airport express! All then works fine until i shutdown again, basically it doesn't seem to hold / store the information once the laptop is shutdown. Any help welcome please, thanks.

    Thanks for the update - I would recommend a factory reset of the Express and then do the setup again and accept the defaults - to do this, unplug the Express and plug it back in while holding in the reset button with a paperclip - when the light starts blinking, release the button - wait until the light blinks slowly which indicates that the Express is in factory mode - you can then start from scratch using the assist me feature of the Airport Utility - you probably already know this but there are several things that you must keep in mind the first is that you cannot extend a non Apple network wirelessly - you can do it via ethernet and "create" a network with the same name and security type as the router or create a new wirless network with a new name - but the only thing that you can do wirelessly is create an access point to connect remote devices to the Express via ethernet - and any Apple device connected to a non Apple router would have to be in bridge mode -

  • AirPort Utility doesn't find my AirPort Express but wireless still works

    I'm having problems configuring my AirPort Express. My main computer is a desktop running Windows XP and is connected to the internet via a Netgear router. I have the AirPort wired to the same router. I used the AirPort Utility to set up the AirPort originally but now the utility program can't find the AirPort. The wireless is still working as my macbook can still connect to the internet and the green light on the AirPort remains on. The macbook can also use the AirTunes function of iTunes while the desktop cannot. I've updated AirPort Utility to the most recent version without any luck. I assume its more to do with the router but I'm far from a network expert. Any ideas? Thanks.

    I'm having this exact same problem. I am using an HP notebook computer running Windows XP. My computer can connect just fine via wireless to the Airport Express. However, the Airport Utility cannot see the Airport Express no matter what I try. I have downloaded all the latest versions of software. I have tried doing a soft reset of the Airport Express. I have tried doing a hard reset of the Airport Express. I have tried resetting Airport Express defaults back to factory settings. I have tried connecting to Airport Express via Ethernet cable attached to my router. I have tried configuring a fixed IP address in the same range as the default IP address settings for the Airport Express. None of this gives me the ability for the Airport Utility to see the Airport Express. Any help please.

  • Airport utility unable to set up Time Capsule Configuration

    Hi. I need to reconfigure my TC. It has a orange blinking light and when I try to access it with Airport utility, it sees it but will not set it up. I get a error 'An error occurred while reading the configuration. Make sure your Apple wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)'
    I have tried to access it wireless and via an ethernet cable. Have reset, pulled the power cord & reset, rebooted everything just can not get Airport utility to set it up.
    Also it cannot update the firmware to 7.4.1 it just hangs for hours.
    Was working fine until recently.
    Any Ideas anyone?
    K

    Welcome to the discussions!
    Power down both the TC and your computer for at least 30 minutes. Then restart and see if AirPort Utility can "see" the TC using an ethernet cable between one of the LAN ports on the TC and your computer.
    You may also need to do a complete reset as follows:
    Pull the power cable from the TC
    Hold in the reset button and CONTINUE to hold it in as you plug the power back in
    Release the reset button after 10 seconds.
    If this procedure does not allow you to "see" the TC, the unit likely has experienced an internal electrical failure and will need to be serviced or replaced.

  • Airport Express fails during setup.  Airport Utility doesn't find device, blinking amber light.

    I bought an Airport Express Model A1392.  It is connected to my cable modem with an ethernet cable.  The cable ethernet works fine when plugged directly into my computer. 
    I open my Airport Utility on my Mac and no device is found.  I've tried resetting and powering off my modem and the AE.  Any other thoughts, is this a bum product?

    fixed it myself: hard reset and setting my AirPort's wireless settings to 100% power did the trick.

  • Airport utility won't load my Time Capsule

    I needed to check on my network.  When I opened Airport Utility, the only thing that loads is the internet icon, showing green.  Neither my TC, or an older airport extreme on my network, are identified.  Clicking on the drop down shows "no new wifi or airport devices found" .  How can I fix this?

    PS.  Forgot to mention:  Yes, the network is up and working.  I went in to the utility to check on a MAC address, not to troubleshoot any problems.

Maybe you are looking for