Alerts after upgrade

Dear All,
We upgraded from 11.5.10.2 to R12.1.3 . After upgrading , alerts are not working. Any idea ? How do I troubleshoot this

939077 wrote:
Dear All,
We upgraded from 11.5.10.2 to R12.1.3 . After upgrading , alerts are not working. Any idea ? How do I troubleshoot this
What do you mean by "not working"? Does that mean that your alert are not being fired? If so, can you find any errors in Workflow/DB log files?
Please run Oracle Alert Diagnostic test as per (R12.0.6+ : Oracle Alert Check Alert Setup Test [ID 471672.1]) and see if you get any error/warning messages.
Thanks,
Hussein

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    Cryptochecksum:0dc16fe893bd4bba6fdf6b7eed93e553

    Hi,
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    object network obj-192.168.1.103-02
    host 192.168.1.103
    object network obj-192.168.1.7-05
    host 192.168.1.7
    object network NETWORK_OBJ_10.1.2.0_24
    subnet 10.1.2.0 255.255.255.0
    object network NETWORK_OBJ_192.168.1.0_24
    subnet 192.168.1.0 255.255.255.0
    object-group network obj-192.168.1.2-02
    object-group network obj-192.168.1.7-02
    object-group network obj-192.168.1.0-01
    object-group network obj-192.168.2.0-01
    object-group network obj-10.1.2.0-01
    object-group network obj-192.168.1.224-01
    object-group network obj-192.168.1.9-01
    object-group network obj-192.168.1.2-03
    object-group network obj-192.168.1.103-01
    object-group network obj-192.168.1.7-03
    object-group network obj-192.168.1.2
    object-group network obj-192.168.1.7
    object-group network obj-192.168.1.0
    object-group network obj-192.168.2.0
    object-group network obj-10.1.2.0
    object-group network obj-192.168.1.224
    object-group network obj-192.168.1.9
    object-group network obj-192.168.1.2-01
    object-group network obj-192.168.1.103
    object-group network obj-192.168.1.7-01
    object-group network obj_any
    object-group network obj-0.0.0.0
    object-group network obj_any-01
    object-group service MonitcomUDP udp
    port-object range 3924 3924
    access-list Inside_nat0_inbound extended permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
    access-list Inside_nat0_inbound extended permit ip 192.168.1.0 255.255.255.0 10.1.2.0 255.255.255.0
    access-list Inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
    access-list Inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 10.1.2.0 255.255.255.0
    access-list Inside_nat0_outbound extended permit ip any 192.168.1.224 255.255.255.240
    access-list Outside_cryptomap_60 extended permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
    access-list Outside_cryptomap_60 extended permit icmp 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
    access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq smtp
    access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq pop3
    access-list Outside_access_in remark Allow webmail access
    access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq 2000 inactive
    access-list Outside_access_in extended permit icmp any any
    access-list Outside_access_in remark Allow Hansa Live access
    access-list Outside_access_in extended permit tcp any host 217.75.8.204 eq 1200
    access-list Outside_access_in remark Monitcom
    access-list Outside_access_in extended permit tcp host 87.232.117.66 host 217.75.8.205 eq 5900
    access-list Outside_access_in extended permit udp any host 217.75.8.205 eq 3924
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 220
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 230
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 240
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 250
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 260
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 1433
    access-list Outside_access_in remark Allow TMS Web Access
    access-list Outside_access_in extended permit tcp any host 217.75.8.206 eq www
    access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq https
    access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq www
    access-list Outside_access_in extended permit udp any any eq 4500 inactive
    access-list Outside_access_in extended permit udp any any eq isakmp inactive
    access-list Outside_access_in remark Allow webmail access
    access-list Outside_access_in remark Allow Hansa Live access
    access-list Outside_access_in remark Monitcom
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark Allow TMS Web Access
    access-list Outside_access_in remark Allow webmail access
    access-list Outside_access_in remark Allow Hansa Live access
    access-list Outside_access_in remark Monitcom
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark Allow TMS Web Access
    access-list Outside_access_in remark Allow webmail access
    access-list Outside_access_in remark Allow Hansa Live access
    access-list Outside_access_in remark Monitcom
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark Allow TMS Web Access
    access-list Outside_access_in remark Allow webmail access
    access-list Outside_access_in remark Allow Hansa Live access
    access-list Outside_access_in remark Monitcom
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark Allow TMS Web Access
    access-list Outside_access_in remark Allow webmail access
    access-list Outside_access_in remark Allow Hansa Live access
    access-list Outside_access_in remark Monitcom
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark Allow TMS Web Access
    access-list Outside_access_in remark Allow webmail access
    access-list Outside_access_in remark Allow Hansa Live access
    access-list Outside_access_in remark Monitcom
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark Allow TMS Web Access
    access-list Outside_access_in remark Allow webmail access
    access-list Outside_access_in remark Allow Hansa Live access
    access-list Outside_access_in remark Monitcom
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark ESS Access
    access-list Outside_access_in remark Allow TMS Web Access
    access-list Inside_access_in extended permit ip any any
    access-list Inside_access_in extended permit icmp any any
    access-list RemoteVPN_splitTunnelAcl standard permit any
    access-list Outside_1_cryptomap extended permit ip 192.168.1.0 255.255.255.0 10.1.2.0 255.255.255.0
    access-list Outside_cryptomap_dyn_20 extended permit ip any 192.168.1.224 255.255.255.240
    access-list global_access extended permit ip any any
    access-list Outside_cryptomap_80_3 extended permit ip 192.168.1.0 255.255.255.0 10.1.2.0 255.255.255.0
    access-list Split-tunnel standard permit 192.168.1.0 255.255.255.0
    pager lines 24
    logging enable
    logging asdm warnings
    mtu Outside 1500
    mtu Inside 1500
    mtu management 1500
    ip local pool VPNPool 192.168.1.230-192.168.1.240 mask 255.255.255.0
    ip verify reverse-path interface Outside
    icmp unreachable rate-limit 1 burst-size 1
    icmp permit any Outside
    icmp permit any Inside
    asdm image disk0:/asdm-647.bin
    asdm location 192.168.1.208 255.255.255.252 Inside
    asdm location 192.168.1.103 255.255.255.255 Inside
    asdm location 192.168.1.6 255.255.255.255 Inside
    asdm location 192.168.1.7 255.255.255.255 Inside
    asdm location 192.168.1.9 255.255.255.255 Inside
    no asdm history enable
    arp timeout 14400
    nat (Inside,any) source static obj-192.168.1.0-02 obj-192.168.1.0-02 destination static obj-192.168.2.0-02 obj-192.168.2.0-02
    nat (Inside,any) source static obj-192.168.1.0-02 obj-192.168.1.0-02 destination static obj-10.1.2.0-02 obj-10.1.2.0-02
    nat (Inside,any) source static any any destination static obj-192.168.1.224-02 obj-192.168.1.224-02 unidirectional
    nat (Inside,Outside) source static NETWORK_OBJ_192.168.1.0_24 NETWORK_OBJ_192.168.1.0_24 destination static NETWORK_OBJ_10.1.2.0_24 NETWORK_OBJ_10.1.2.0_24
    object network obj-192.168.1.2-04
    nat (Outside,Inside) static 217.75.8.204
    object network obj-192.168.1.7-04
    nat (Outside,Inside) static 217.75.8.206
    object network obj-192.168.1.0-02
    nat (Inside,Outside) dynamic interface
    object network obj-192.168.1.9-02
    nat (Inside,Outside) static 217.75.8.201
    object network obj-192.168.1.2-05
    nat (Inside,Outside) static 217.75.8.204
    object network obj-192.168.1.103-02
    nat (Inside,Outside) static 217.75.8.205
    object network obj-192.168.1.7-05
    nat (Inside,Outside) static 217.75.8.206
    nat (Inside,Outside) after-auto source static NETWORK_OBJ_192.168.1.0_24 NETWORK_OBJ_192.168.1.0_24 destination static NETWORK_OBJ_192.168.1.0_24 NETWORK_OBJ_192.168.1.0_24
    access-group Outside_access_in in interface Outside
    access-group Inside_access_in in interface Inside
    access-group global_access global
    route Outside 0.0.0.0 0.0.0.0 217.75.8.198 1
    timeout xlate 3:00:00
    timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
    timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
    timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
    timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
    timeout tcp-proxy-reassembly 0:01:00
    dynamic-access-policy-record DfltAccessPolicy
    aaa-server DellServerAAA protocol radius
    aaa-server DellServerAAA (Inside) host 192.168.1.4
    key test
    http server enable
    http 62.17.29.2 255.255.255.255 Outside
    http 82.141.224.155 255.255.255.255 Outside
    http 63.218.54.8 255.255.255.252 Outside
    http 213.79.44.213 255.255.255.255 Outside
    http 192.168.1.0 255.255.255.0 Inside
    http 10.1.1.0 255.255.255.0 management
    no snmp-server location
    no snmp-server contact
    snmp-server enable traps snmp authentication linkup linkdown coldstart
    sysopt connection timewait
    crypto ipsec transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
    crypto ipsec transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
    crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
    crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
    crypto ipsec transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
    crypto ipsec transform-set ESP-DES-SHA esp-des esp-sha-hmac
    crypto ipsec transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
    crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
    crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
    crypto ipsec transform-set ESP-DES-MD5 esp-des esp-md5-hmac
    crypto ipsec security-association lifetime seconds 28800
    crypto ipsec security-association lifetime kilobytes 4608000
    crypto ipsec df-bit clear-df Outside
    crypto ipsec df-bit clear-df Inside
    crypto dynamic-map Outside_dyn_map 20 match address Outside_cryptomap_dyn_20
    crypto dynamic-map Outside_dyn_map 20 set transform-set ESP-3DES-SHA
    crypto map Outside_map 1 match address Outside_1_cryptomap
    crypto map Outside_map 1 set peer 89.127.172.29
    crypto map Outside_map 1 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-DES-SHA ESP-3DES-MD5 ESP-AES-256-MD5 ESP-3DES-SHA ESP-DES-MD5
    crypto map Outside_map 60 match address Outside_cryptomap_60
    crypto map Outside_map 60 set peer 89.105.114.98
    crypto map Outside_map 60 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
    crypto map Outside_map 65535 ipsec-isakmp dynamic Outside_dyn_map
    crypto map Outside_map interface Outside
    crypto isakmp identity key-id nattingreallymatters
    crypto isakmp enable Outside
    crypto isakmp enable Inside
    crypto isakmp policy 10
    authentication pre-share
    encryption aes-256
    hash md5
    group 5
    lifetime 86400
    crypto isakmp policy 20
    authentication rsa-sig
    encryption aes-256
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 30
    authentication pre-share
    encryption 3des
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 40
    authentication crack
    encryption aes-192
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 50
    authentication pre-share
    encryption 3des
    hash md5
    group 2
    lifetime 86400
    crypto isakmp policy 60
    authentication pre-share
    encryption aes-192
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 70
    authentication crack
    encryption aes
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 80
    authentication rsa-sig
    encryption aes
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 90
    authentication pre-share
    encryption aes
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 100
    authentication crack
    encryption 3des
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 110
    authentication rsa-sig
    encryption 3des
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 130
    authentication crack
    encryption des
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 140
    authentication rsa-sig
    encryption des
    hash sha
    group 2
    lifetime 86400
    crypto isakmp policy 150
    authentication pre-share
    encryption des
    hash sha
    group 2
    lifetime 86400
    no vpn-addr-assign aaa
    no vpn-addr-assign dhcp
    telnet 192.168.1.0 255.255.255.0 Inside
    telnet timeout 5
    ssh 82.141.224.155 255.255.255.255 Outside
    ssh 62.17.29.2 255.255.255.255 Outside
    ssh 213.79.44.213 255.255.255.255 Outside
    ssh 192.168.1.0 255.255.255.0 Inside
    ssh timeout 5
    console timeout 0
    management-access Inside
    threat-detection basic-threat
    threat-detection statistics access-list
    no threat-detection statistics tcp-intercept
    webvpn
    enable Outside
    anyconnect-essentials
    svc image disk0:/anyconnect-dart-win-2.5.3055-k9.pkg 1
    svc image disk0:/anyconnect-macosx-powerpc-2.5.3055-k9.pkg 2
    svc enable
    tunnel-group-list enable
    group-policy RemoteVPN internal
    group-policy RemoteVPN attributes
    wins-server value 192.168.1.31
    dns-server value 192.168.1.31
    vpn-tunnel-protocol IPSec svc
    split-tunnel-policy tunnelspecified
    split-tunnel-network-list value Split-tunnel
    default-domain value freefoam.ie
    username freefoam password JLYaVf7FqRM2LH0e encrypted
    username cisco password DfO7NBd5PZ1b0kZ1 encrypted privilege 15
    username cork password qbK2Hqt1H5ttJzPD encrypted
    tunnel-group 193.114.70.130 type ipsec-l2l
    tunnel-group 193.114.70.130 ipsec-attributes
    pre-shared-key ************
    tunnel-group 89.127.172.29 type ipsec-l2l
    tunnel-group 89.127.172.29 ipsec-attributes
    pre-shared-key ************
    tunnel-group 89.105.114.98 type ipsec-l2l
    tunnel-group 89.105.114.98 ipsec-attributes
    pre-shared-key ************
    tunnel-group RemoteVPN type remote-access
    tunnel-group RemoteVPN general-attributes
    address-pool VPNPool
    authentication-server-group DellServerAAA
    default-group-policy RemoteVPN
    tunnel-group RemoteVPN webvpn-attributes
    group-alias Anyconnect enable
    tunnel-group RemoteVPN ipsec-attributes
    pre-shared-key c0nnect10nParameter$
    class-map inspection_default
    match default-inspection-traffic
    policy-map global_policy
    class inspection_default
      inspect h323 h225
      inspect h323 ras
      inspect ip-options
    service-policy global_policy global
    prompt hostname context
    call-home
    profile CiscoTAC-1
      no active
      destination address http
    https://tools.cisco.com/its/service/oddce/services/DDCEService
      destination address email
    [email protected]
      destination transport-method http
      subscribe-to-alert-group diagnostic
      subscribe-to-alert-group environment
      subscribe-to-alert-group inventory periodic monthly
      subscribe-to-alert-group configuration periodic monthly
      subscribe-to-alert-group telemetry periodic daily
    Cryptochecksum:fae6b7bc25fcf39daffbcdc6b91c9d8e

  • After upgrade to IOS 8.3  iPad Air no longer connects to iTunes

    Today I upgraded my Macbook Air to Yosemite 10.3 and my iPad Air to IOS 8.3
    After upgrading the iPad I was asked to connect it via cable to iTunes in order to allow for wireless sync.
    When plugging the cable in, the iPad starts sending endless alert beeps and the top line of the screen is shaking. On iTunes the error message "iTunes could not connect to this iPhone. This device is no longer connected." appears with every alert beep from the iPAD. No matter how often the OK button is pressed, the message appears rightaway again.
    I made a full backup of the iPad Air before upgrading to IOS 8.3 but I am very reluctant to reset the iPad as the same error might come up when connecting the iPad after reset to iTunes and then I would not be able to restore it at all.
    Does anyone had a similar experience and/or is there any known workaround?
    Many Thanks for any suggestion.
    G.W

    Thanks for your further consideration, much apreciated. I tried a different cable, different port and did reboot and soft reset. I also did reset of settings on iPad, just in case.
    As  I can with no problems use the same USB cable and USB port with my iPhone to connect to iTunes, the issue must be somewhat with the iPad Air and iTunes on my Macbook Air. I also can connect the iPad with the same USB Cable to iTunes on a different Macbook with no issues.
    I think, best is to do a full backup on a different machine and then setting back the iPad to initial state, followed by a restore.
    This I can (hopefully successfully) do with iTunes on a different Macbook.
    Many thanks for you kind support.

  • Facing Parse Errors after upgrading database from 10g to 11g

    Hi,
    We are facing parse errors in the SQL's after upgrading database from 10g to 11g.
    Kindly look into below parse errors.
    ********************************** Parse Error *****************************************************
    Tue Aug 13 14:13:08 2013
    kksSetBindType 16173533-2: parse err=1446 hd=3c73061fb8 flg=100476 cisid=173 sid=173 ciuid=173 uid=173
    PARSE ERROR: ospid=15598, error=1446 for statement:
    SELECT ROWID,ORGANIZATION_CODE,PADDED_CONCATENATED_SEGMENTS,PRIMARY_UOM_CODE,REVISION,SUBINVENTORY_CODE,TOTAL_QOH,NET,RSV,ATP,ORGANIZATION_NAME,ITEM_DESCRIPTION,INVENTORY_ITEM_ID,ORGANIZATION_ID,LOCATOR_ID,LOCATOR_TYPE,ITEM_LOCATOR_CONTROL,ITEM_LOT_CONTROL,ITEM_SERIAL_CONTROL FROM MTL_ONHAND_LOCATOR_V WHERE (INVENTORY_ITEM_ID=:1) and (ORGANIZATION_ID=:2) order by ORGANIZATION_CODE,SUBINVENTORY_CODE,REVISION, organization_code, padded_concatenated_segments
    Tue Aug 13 14:13:10 2013
    kksfbc 16173533: parse err=942 hd=3c387c4028 flg=20 cisid=3266 sid=3266 ciuid=3266 uid=3266
    PARSE ERROR: ospid=29813, error=942 for statement:
    Select feature from toad.toad_restrictions where user_name=USER or user_name in ( select ROLE from sys.session_roles)
    kksfbc 16173533: parse err=942 hd=3c97d83648 flg=20 cisid=3266 sid=3266 ciuid=3266 uid=3266
    PARSE ERROR: ospid=29813, error=942 for statement:
    SELECT password
    FROM SYS.USER$
    WHERE  0=1
    kksfbc 16173533: parse err=6550 hd=35185e4278 flg=20 cisid=3266 sid=3266 ciuid=3266 uid=3266
    ----- PL/SQL Stack -----
    ----- PL/SQL Call Stack -----
      object      line  object
      handle    number  name
    319e277050        30  anonymous block
    319e277050        57  anonymous block
    PARSE ERROR: ospid=29813, error=6550 for statement:
    BEGIN sys.dbms_profiler."146775420110782746251362632012"; END;
    kksfbc 16173533: parse err=942 hd=3c142d8600 flg=20 cisid=3266 sid=3266 ciuid=3266 uid=3266
    ----- PL/SQL Stack -----
    ----- PL/SQL Call Stack -----
      object      line  object
      handle    number  name
    319e277050        67  anonymous block
    PARSE ERROR: ospid=29813, error=942 for statement:
    SELECT 1 FROM plsql_profiler_data WHERE 0 = 1
    Please help.
    Regards
    Suresh

    Hi Suresh,
    Apologies for misunderstanding..
    Tue Aug 13 14:13:08 2013
    kksSetBindType 16173533-2: parse err=1446 hd=3c73061fb8 flg=100476 cisid=173 sid=173 ciuid=173 uid=173
    PARSE ERROR: ospid=15598, error=1446 for statement:
    SELECT ROWID,ORGANIZATION_CODE,PADDED_CONCATENATED_SEGMENTS,PRIMARY_UOM_CODE,REVISION,SUBINVENTORY_CODE,TOTAL_QOH,NET,RSV,ATP,ORGANIZATION_NAME,ITEM_DESCRIPTION,INVENTORY_ITEM_ID,ORGANIZATION_ID,LOCATOR_ID,LOCATOR_TYPE,ITEM_LOCATOR_CONTROL,ITEM_LOT_CONTROL,ITEM_SERIAL_CONTROL FROM MTL_ONHAND_LOCATOR_V WHERE (INVENTORY_ITEM_ID=:1) and (ORGANIZATION_ID=:2) order by ORGANIZATION_CODE,SUBINVENTORY_CODE,REVISION, organization_code, padded_concatenated_segments
    Assuming you see the above error message in the alert log file, which was your original post, follow the below steps:
    1 Get the 'ospid' value from the error
    2. Issue the below command:
    SQL> select request_id,ORACLE_PROCESS_ID
      2 from fnd_concurrent_requests
      3 where request_id = 15598;
    3. After obtaining the request_id
    4, Query it from the front-end using SYSADMIN responsibility
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    Best Regards,

  • After upgrade to 10.9.1 office for mac 2011 will not open most excel files.

    After upgrade to 10.9.1 office for mac will not open most excel files. The files will open in open office. I have tried re-saving as excel file, no joy.
    I have repaired permissions, no joy.
    below are the results of EtreCheck scan.
    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
    Disk Information:
              Hitachi HTS545032B9A302 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              OPTIARC DVD RW AD-5970H 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              org.virtualbox.kext.VBoxDrv          (4.1.2)
              org.virtualbox.kext.VBoxUSB          (4.1.2)
              com.logmein.driver.LogMeInSoundDriver          (1.0.3 - SDK 10.5)
    Startup Items:
              VirtualBox: Path: /Library/StartupItems/VirtualBox
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.logmein.logmeinblanker.plist 3rd-Party support link
              [System] com.logmein.logmeinserver.plist 3rd-Party support link
              [System] com.logmein.raupdate.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.sharpcast.xfsmond.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
              [System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
    Launch Agents:
              [System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
              [System] com.logmein.logmeingui.plist 3rd-Party support link
              [System] com.logmein.logmeinguiagent.plist 3rd-Party support link
              [System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
              [not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
              [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
              [not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              GrowlHelperApp
              Alarm Clock
              Canon IJ Network Scanner Selector2
              Microsoft Database Daemon
              SugarSync Manager
              Neat
              LogMeIn
              Dropbox
              Spotify
              Spotify
              AdobeResourceSynchronizer
    Internet Plug-ins:
              LogMeInSafari64: Version: 1.0.730 3rd-Party support link
              OVSHelper: Version: 1.0 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 3rd-Party support link
              AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              DivXBrowserPlugin: Version: 2.1 3rd-Party support link
              LogMeIn: Version: 1.0.730 3rd-Party support link
              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              LogMeInSafari32: Version: 1.0.730 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
              SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
              EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
              WidevineMediaTransformer: Version: (null) 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
    Safari Extensions:
              DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900
              Open in Internet Explorer: Version: 1.0
              ClickToPlugin: Version: 2.5.3
              DivX HiQ: Version: 2.1.0.900
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link
              WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
    3rd Party Preference Panes:
              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Java  3rd-Party support link
    Old Applications:
              Microsoft Language Register:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              /Users/[redacted]/Library/Application Support/WebEx Folder/1326
                        Cisco WebEx Event Center:          Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
                        convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                        asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
              Neat ADF Scanner 2008 10_5:          Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
                        /Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Users/[redacted]/Library/Application Support/WebEx Folder/1324
                        convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                        Cisco WebEx Meeting Center:          Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
                        asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
                        atmsupload:          Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
              Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
              /Applications/iWork '09
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              /Users/[redacted]/Downloads
                        Install Spotify 7:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 3:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 2:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 4:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 5:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 6:          Version: 1.0 - SDK 10.5 3rd-Party support link
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                  97%          Microsoft Outlook
                  16%          Google Chrome
                   5%          WindowServer
                   3%          Finder
                   2%          EtreCheck
    Top Processes by Memory:
              180 MB          Finder
              164 MB          soffice
              156 MB          mds_stores
              147 MB          Google Chrome
              131 MB          Numbers
    Virtual Memory Information:
              928 MB          Free RAM
              2.59 GB          Active RAM
              1.22 GB          Inactive RAM
              1.57 GB          Wired RAM
              31.52 GB          Page-ins
              1.33 GB          Page-outs

    Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
    The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
    If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
    Quit the MacKeeper app if it is running.
    Open your Applications folder: Using the Finder's Go menu, select Applications.
    Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
    You will be asked to authenticate (twice):
    You do not need to provide a reason for uninstalling it:
    Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
    After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

  • Unable to update apps after upgrading to yosemite

    I have update my mavericks to Yosemite. But after upgrading , i m not able to update the apps. Its giving the error : "The update is not available for this apple id either because it was bought by a diff user or the item was refunded or canceled".
    It is to be noted that the i haven't changed my apple id.

    Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
    Step 1
    A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
    Step 2
    If you get the alert when trying to update a bundled iLife app, select the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
    If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
    Step 3
    If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
    Step 4
    From the App Store menu bar, select
              Store ▹ View My Account
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    Step 5
    According to a report, the error can result from changing the language setting of your Apple ID account. I can't confirm.

  • My macbook pro is running very slow after upgrading to version 10.9.1  Here are the results of running EtreCheck:

    I am running very slowly after upgrading to ver 10.9.1 on my macbook pro.  Can anyone help me to solve this problem.  I am including the results from running Etresoft.
    Hardware Information:
              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.53 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics - VRAM: 288 MB
              NVIDIA GeForce GT 330M - VRAM: 256 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    Startup Items:
              ChmodBPF: Path: /Library/StartupItems/ChmodBPF
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:49
    Disk Information:
              Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (200.83 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Internal Memory Card Reader
              Western Digital My Passport 071A 1 TB
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        Backup (disk1s2) /Volumes/Backup: 999.83 GB (622.71 GB free)
              Apple Computer, Inc. IR Receiver
              Apple Inc. Built-in iSight
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.kodak.aio.kcpconnector.plist
              [loaded] com.leapfrog.connect.shell.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.sonos.smbbump.plist
    Launch Agents:
              [loaded] com.kodak.BonjourAgent.plist
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist
              [loaded] com.google.keystone.agent.plist
              [loaded] com.kodak.KODAK AiO Firmware Updater.plist
              [loaded] com.kodak.KODAK AiO Software Updater.plist
              [loaded] com.kodak.StatisticCollection.plist
              [loaded] com.spotify.webhelper.plist
              [loaded] uk.co.markallan.clamxav.freshclam.plist
    User Login Items:
              Monitor
              ScanSnap Manager
              Evernote
              Dropbox
              AdobeResourceSynchronizer
    3rd Party Preference Panes:
              Flash Player
              Growl
    Internet Plug-ins::
              Flip4Mac WMV Plugin: Version: 2.3.8.1
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 10.1.8
              AdobePDFViewer: Version: 10.1.8
              Flash Player: Version: 11.9.900.170 - SDK 10.6
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
              Silverlight: Version: 4.0.51204.0
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User Internet Plug-ins::
              Google Earth Web Plug-in: Version: 7.1
              Dashlane: Version: Dashlane 1.0.0 - SDK 10.7
    Bad Fonts:
              None
    Old applications:
              AiOFirmwareUpdater:          Version: 7.7 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
              Install Spotify:          Version: 1.0 - SDK 10.5
                        /Users/jimschindler/Downloads/Install Spotify.app
              KODAK AiO Home Center:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
              KODAK AiO Scan:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
              KODAK AiO Software Updater:          Version: 7.7 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
              KODAK AiO Uninstall:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
              Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
              Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
              Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
              Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
              Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app
              Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
              Microsoft Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Excel.app
              Microsoft Graph:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
              Microsoft Outlook:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Outlook.app
              Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
              Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
              Microsoft Word:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Word.app
              My Day:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/My Day.app
              Open XML for Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
              Registration:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/Registration.app
              Solver:          Version: 1.0 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              Spotify:          Version: 0.8.4.124.ga3559d86 - SDK 10.5
                        /Applications/Spotify.app
              SyncServicesAgent:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 277.92 GB
              Destinations:
                        Backup [Local] (Last used)
                        Total size: 931.17 GB
                        Total number of backups: 85
                        Oldest backup: 2013-02-13 18:40:47 +0000
                        Last backup: 2013-12-31 17:59:26 +0000
                        Size of backup disk: Adequate
                                  Backup size 931.17 GB > (Disk used 277.92 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  29%          Mail
                   3%          WindowServer
                   2%          mtmd
                   1%          EtreCheck
                   0%          NETGEARGenieDaemon
    Top Processes by Memory:
              410 MB          mds_stores
              238 MB          Evernote
              229 MB          Mail
              147 MB          iBank
              123 MB          WindowServer
    Virtual Memory Statistics:
              3.36 GB          Free RAM
              2.92 GB          Active RAM
              621 MB          Inactive RAM
              1.11 GB          Wired RAM
              1.67 GB          Page-ins
              0 B          Page-outs

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    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
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                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
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    Boot to the Recovery HD:
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    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
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    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
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      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
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