Alerts after upgrade
Dear All,
We upgraded from 11.5.10.2 to R12.1.3 . After upgrading , alerts are not working. Any idea ? How do I troubleshoot this
939077 wrote:
Dear All,
We upgraded from 11.5.10.2 to R12.1.3 . After upgrading , alerts are not working. Any idea ? How do I troubleshoot this
What do you mean by "not working"? Does that mean that your alert are not being fired? If so, can you find any errors in Workflow/DB log files?
Please run Oracle Alert Diagnostic test as per (R12.0.6+ : Oracle Alert Check Alert Setup Test [ID 471672.1]) and see if you get any error/warning messages.
Thanks,
Hussein
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Did this happen while running the UCCX backup?
If yes, I see a defect CSCtn93085-
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hostname ciscoasa
domain-name default.domain.invalid
enable password NvZgxFP5WhDo0hQl encrypted
passwd FNeDAwBbhVaOtVAu encrypted
names
dns-guard
interface Ethernet0/0
nameif Outside
security-level 0
ip address 217.75.8.203 255.255.255.248
interface Ethernet0/1
nameif Inside
security-level 100
ip address 192.168.1.254 255.255.255.0
interface Ethernet0/2
shutdown
no nameif
no security-level
no ip address
interface Ethernet0/3
shutdown
no nameif
no security-level
no ip address
interface Management0/0
nameif management
security-level 100
ip address 10.1.1.1 255.255.255.0
management-only
boot system disk0:/asa832-k8.bin
ftp mode passive
clock timezone GMT/IST 0
clock summer-time GMT/IDT recurring last Sun Mar 1:00 last Sun Oct 2:00
dns domain-lookup Inside
dns server-group DefaultDNS
domain-name default.domain.invalid
object network obj-192.168.1.2-04
host 192.168.1.2
object network obj-192.168.1.7-04
host 192.168.1.7
object network obj-192.168.1.0-02
subnet 192.168.1.0 255.255.255.0
object network obj-192.168.2.0-02
subnet 192.168.2.0 255.255.255.0
object network obj-10.1.2.0-02
subnet 10.1.2.0 255.255.255.0
object network obj-192.168.1.224-02
subnet 192.168.1.224 255.255.255.240
object network obj-192.168.1.9-02
host 192.168.1.9
object network obj-192.168.1.2-05
host 192.168.1.2
object network obj-192.168.1.103-02
host 192.168.1.103
object network obj-192.168.1.7-05
host 192.168.1.7
object network NETWORK_OBJ_10.1.2.0_24
subnet 10.1.2.0 255.255.255.0
object network NETWORK_OBJ_192.168.1.0_24
subnet 192.168.1.0 255.255.255.0
object-group network obj-192.168.1.2-02
object-group network obj-192.168.1.7-02
object-group network obj-192.168.1.0-01
object-group network obj-192.168.2.0-01
object-group network obj-10.1.2.0-01
object-group network obj-192.168.1.224-01
object-group network obj-192.168.1.9-01
object-group network obj-192.168.1.2-03
object-group network obj-192.168.1.103-01
object-group network obj-192.168.1.7-03
object-group network obj-192.168.1.2
object-group network obj-192.168.1.7
object-group network obj-192.168.1.0
object-group network obj-192.168.2.0
object-group network obj-10.1.2.0
object-group network obj-192.168.1.224
object-group network obj-192.168.1.9
object-group network obj-192.168.1.2-01
object-group network obj-192.168.1.103
object-group network obj-192.168.1.7-01
object-group network obj_any
object-group network obj-0.0.0.0
object-group network obj_any-01
object-group service MonitcomUDP udp
port-object range 3924 3924
access-list Inside_nat0_inbound extended permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list Inside_nat0_inbound extended permit ip 192.168.1.0 255.255.255.0 10.1.2.0 255.255.255.0
access-list Inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list Inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 10.1.2.0 255.255.255.0
access-list Inside_nat0_outbound extended permit ip any 192.168.1.224 255.255.255.240
access-list Outside_cryptomap_60 extended permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list Outside_cryptomap_60 extended permit icmp 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq smtp
access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq pop3
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq 2000 inactive
access-list Outside_access_in extended permit icmp any any
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in extended permit tcp any host 217.75.8.204 eq 1200
access-list Outside_access_in remark Monitcom
access-list Outside_access_in extended permit tcp host 87.232.117.66 host 217.75.8.205 eq 5900
access-list Outside_access_in extended permit udp any host 217.75.8.205 eq 3924
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 220
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 230
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 240
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 250
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 260
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 1433
access-list Outside_access_in remark Allow TMS Web Access
access-list Outside_access_in extended permit tcp any host 217.75.8.206 eq www
access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq https
access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq www
access-list Outside_access_in extended permit udp any any eq 4500 inactive
access-list Outside_access_in extended permit udp any any eq isakmp inactive
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in remark Monitcom
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark Allow TMS Web Access
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in remark Monitcom
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark Allow TMS Web Access
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in remark Monitcom
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark Allow TMS Web Access
access-list Inside_access_in extended permit ip any any
access-list Inside_access_in extended permit icmp any any
access-list RemoteVPN_splitTunnelAcl standard permit any
access-list Outside_1_cryptomap extended permit ip 192.168.1.0 255.255.255.0 10.1.2.0 255.255.255.0
access-list Outside_cryptomap_dyn_20 extended permit ip any 192.168.1.224 255.255.255.240
pager lines 24
logging enable
logging asdm warnings
mtu Outside 1500
mtu Inside 1500
mtu management 1500
ip local pool VPNPool 192.168.1.230-192.168.1.240 mask 255.255.255.0
ip verify reverse-path interface Outside
icmp unreachable rate-limit 1 burst-size 1
icmp permit any Outside
icmp permit any Inside
asdm location 192.168.1.208 255.255.255.252 Inside
asdm location 192.168.1.103 255.255.255.255 Inside
asdm location 192.168.1.6 255.255.255.255 Inside
asdm location 192.168.1.7 255.255.255.255 Inside
asdm location 192.168.1.9 255.255.255.255 Inside
no asdm history enable
arp timeout 14400
nat (Inside,any) source static obj-192.168.1.0-02 obj-192.168.1.0-02 destination static obj-192.168.2.0-02 obj-192.168.2.0-02 unidirectional
nat (Inside,any) source static obj-192.168.1.0-02 obj-192.168.1.0-02 destination static obj-10.1.2.0-02 obj-10.1.2.0-02 unidirectional
nat (Inside,any) source static any any destination static obj-192.168.1.224-02 obj-192.168.1.224-02 unidirectional
nat (Inside,Outside) source static NETWORK_OBJ_192.168.1.0_24 NETWORK_OBJ_192.168.1.0_24 destination static NETWORK_OBJ_10.1.2.0_24 NETWORK_OBJ_10.1.2.0_24
object network obj-192.168.1.2-04
nat (Outside,Inside) static 217.75.8.204
object network obj-192.168.1.7-04
nat (Outside,Inside) static 217.75.8.206
object network obj-192.168.1.0-02
nat (Inside,Outside) dynamic interface
object network obj-192.168.1.9-02
nat (Inside,Outside) static 217.75.8.201
object network obj-192.168.1.2-05
nat (Inside,Outside) static 217.75.8.204
object network obj-192.168.1.103-02
nat (Inside,Outside) static 217.75.8.205
object network obj-192.168.1.7-05
nat (Inside,Outside) static 217.75.8.206
access-group Outside_access_in in interface Outside
access-group Inside_access_in in interface Inside
route Outside 0.0.0.0 0.0.0.0 217.75.8.198 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
dynamic-access-policy-record DfltAccessPolicy
aaa-server DellServerAAA protocol radius
aaa-server DellServerAAA (Inside) host 192.168.1.4
key test
http server enable
http 62.17.29.2 255.255.255.255 Outside
http 82.141.224.155 255.255.255.255 Outside
http 63.218.54.8 255.255.255.252 Outside
http 213.79.44.213 255.255.255.255 Outside
http 192.168.1.0 255.255.255.0 Inside
http 10.1.1.0 255.255.255.0 management
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
sysopt connection timewait
crypto ipsec transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec security-association lifetime seconds 28800
crypto ipsec security-association lifetime kilobytes 4608000
crypto ipsec df-bit clear-df Outside
crypto ipsec df-bit clear-df Inside
crypto dynamic-map Outside_dyn_map 20 match address Outside_cryptomap_dyn_20
crypto map Outside_map 1 match address Outside_1_cryptomap
crypto map Outside_map 1 set peer 89.127.172.29
crypto map Outside_map 1 set transform-set ESP-3DES-SHA
crypto map Outside_map 60 match address Outside_cryptomap_60
crypto map Outside_map 60 set peer 89.105.114.98
crypto map Outside_map 60 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map Outside_map 65535 ipsec-isakmp dynamic Outside_dyn_map
crypto map Outside_map interface Outside
crypto isakmp identity key-id nattingreallymatters
crypto isakmp enable Outside
crypto isakmp enable Inside
crypto isakmp policy 10
authentication crack
encryption aes-256
hash sha
group 2
lifetime 86400
crypto isakmp policy 20
authentication rsa-sig
encryption aes-256
hash sha
group 2
lifetime 86400
crypto isakmp policy 30
authentication pre-share
encryption aes-256
hash sha
group 2
lifetime 86400
crypto isakmp policy 40
authentication crack
encryption aes-192
hash sha
group 2
lifetime 86400
crypto isakmp policy 50
authentication rsa-sig
encryption aes-192
hash sha
group 2
lifetime 86400
crypto isakmp policy 60
authentication pre-share
encryption aes-192
hash sha
group 2
lifetime 86400
crypto isakmp policy 70
authentication crack
encryption aes
hash sha
group 2
lifetime 86400
crypto isakmp policy 80
authentication rsa-sig
encryption aes
hash sha
group 2
lifetime 86400
crypto isakmp policy 90
authentication pre-share
encryption aes
hash sha
group 2
lifetime 86400
crypto isakmp policy 100
authentication crack
encryption 3des
hash sha
group 2
lifetime 86400
crypto isakmp policy 110
authentication rsa-sig
encryption 3des
hash sha
group 2
lifetime 86400
crypto isakmp policy 120
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
crypto isakmp policy 130
authentication crack
encryption des
hash sha
group 2
lifetime 86400
crypto isakmp policy 140
authentication rsa-sig
encryption des
hash sha
group 2
lifetime 86400
crypto isakmp policy 150
authentication pre-share
encryption des
hash sha
group 2
lifetime 86400
no vpn-addr-assign aaa
no vpn-addr-assign dhcp
telnet 192.168.1.0 255.255.255.0 Inside
telnet timeout 5
ssh 82.141.224.155 255.255.255.255 Outside
ssh 62.17.29.2 255.255.255.255 Outside
ssh 213.79.44.213 255.255.255.255 Outside
ssh 192.168.1.0 255.255.255.0 Inside
ssh timeout 5
console timeout 0
management-access Inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
group-policy RemoteVPN internal
group-policy RemoteVPN attributes
wins-server value 192.168.1.31
dns-server value 192.168.1.31
default-domain value freefoam.ie
username freefoam password JLYaVf7FqRM2LH0e encrypted
username cork password qbK2Hqt1H5ttJzPD encrypted
tunnel-group 193.114.70.130 type ipsec-l2l
tunnel-group 193.114.70.130 ipsec-attributes
pre-shared-key ******
tunnel-group 89.127.172.29 type ipsec-l2l
tunnel-group 89.127.172.29 ipsec-attributes
pre-shared-key ******
tunnel-group 89.105.114.98 type ipsec-l2l
tunnel-group 89.105.114.98 ipsec-attributes
pre-shared-key *****
tunnel-group RemoteVPN type remote-access
tunnel-group RemoteVPN general-attributes
address-pool VPNPool
authentication-server-group DellServerAAA
default-group-policy RemoteVPN
class-map inspection_default
match default-inspection-traffic
policy-map global_policy
class inspection_default
inspect h323 h225
inspect h323 ras
inspect ip-options
service-policy global_policy global
prompt hostname context
call-home
profile CiscoTAC-1
no active
destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
destination address email [email protected]
destination transport-method http
subscribe-to-alert-group diagnostic
subscribe-to-alert-group environment
subscribe-to-alert-group inventory periodic monthly
subscribe-to-alert-group configuration periodic monthly
subscribe-to-alert-group telemetry periodic daily
Cryptochecksum:0dc16fe893bd4bba6fdf6b7eed93e553Hi,
Many thanks for your reply.
Finally got access to implement your suggestions.
Initially none of the VPN's were up.
After making the change the two VPN's came up.
However only data via the first VPN is possible.
Accessing resources on the 10.1.2.0 network is still not possible.
Attached is the latest config, any input is greatly appreciated;
hostname ciscoasa
domain-name default.domain.invalid
enable password NvZgxFP5WhDo0hQl encrypted
passwd FNeDAwBbhVaOtVAu encrypted
names
dns-guard
interface Ethernet0/0
nameif Outside
security-level 0
ip address 217.75.8.203 255.255.255.248
interface Ethernet0/1
nameif Inside
security-level 100
ip address 192.168.1.254 255.255.255.0
interface Ethernet0/2
shutdown
no nameif
no security-level
no ip address
interface Ethernet0/3
shutdown
no nameif
no security-level
no ip address
interface Management0/0
nameif management
security-level 100
ip address 10.1.1.1 255.255.255.0
management-only
boot system disk0:/asa832-k8.bin
ftp mode passive
clock timezone GMT/IST 0
clock summer-time GMT/IDT recurring last Sun Mar 1:00 last Sun Oct 2:00
dns domain-lookup Inside
dns server-group DefaultDNS
domain-name default.domain.invalid
object network obj-192.168.1.2-04
host 192.168.1.2
object network obj-192.168.1.7-04
host 192.168.1.7
object network obj-192.168.1.0-02
subnet 192.168.1.0 255.255.255.0
object network obj-192.168.2.0-02
subnet 192.168.2.0 255.255.255.0
object network obj-10.1.2.0-02
subnet 10.1.2.0 255.255.255.0
object network obj-192.168.1.224-02
subnet 192.168.1.224 255.255.255.240
object network obj-192.168.1.9-02
host 192.168.1.9
object network obj-192.168.1.2-05
host 192.168.1.2
object network obj-192.168.1.103-02
host 192.168.1.103
object network obj-192.168.1.7-05
host 192.168.1.7
object network NETWORK_OBJ_10.1.2.0_24
subnet 10.1.2.0 255.255.255.0
object network NETWORK_OBJ_192.168.1.0_24
subnet 192.168.1.0 255.255.255.0
object-group network obj-192.168.1.2-02
object-group network obj-192.168.1.7-02
object-group network obj-192.168.1.0-01
object-group network obj-192.168.2.0-01
object-group network obj-10.1.2.0-01
object-group network obj-192.168.1.224-01
object-group network obj-192.168.1.9-01
object-group network obj-192.168.1.2-03
object-group network obj-192.168.1.103-01
object-group network obj-192.168.1.7-03
object-group network obj-192.168.1.2
object-group network obj-192.168.1.7
object-group network obj-192.168.1.0
object-group network obj-192.168.2.0
object-group network obj-10.1.2.0
object-group network obj-192.168.1.224
object-group network obj-192.168.1.9
object-group network obj-192.168.1.2-01
object-group network obj-192.168.1.103
object-group network obj-192.168.1.7-01
object-group network obj_any
object-group network obj-0.0.0.0
object-group network obj_any-01
object-group service MonitcomUDP udp
port-object range 3924 3924
access-list Inside_nat0_inbound extended permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list Inside_nat0_inbound extended permit ip 192.168.1.0 255.255.255.0 10.1.2.0 255.255.255.0
access-list Inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list Inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 10.1.2.0 255.255.255.0
access-list Inside_nat0_outbound extended permit ip any 192.168.1.224 255.255.255.240
access-list Outside_cryptomap_60 extended permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list Outside_cryptomap_60 extended permit icmp 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq smtp
access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq pop3
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq 2000 inactive
access-list Outside_access_in extended permit icmp any any
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in extended permit tcp any host 217.75.8.204 eq 1200
access-list Outside_access_in remark Monitcom
access-list Outside_access_in extended permit tcp host 87.232.117.66 host 217.75.8.205 eq 5900
access-list Outside_access_in extended permit udp any host 217.75.8.205 eq 3924
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 220
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 230
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 240
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 250
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 260
access-list Outside_access_in remark ESS Access
access-list Outside_access_in extended permit tcp host 196.36.153.251 any eq 1433
access-list Outside_access_in remark Allow TMS Web Access
access-list Outside_access_in extended permit tcp any host 217.75.8.206 eq www
access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq https
access-list Outside_access_in extended permit tcp any host 217.75.8.201 eq www
access-list Outside_access_in extended permit udp any any eq 4500 inactive
access-list Outside_access_in extended permit udp any any eq isakmp inactive
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in remark Monitcom
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark Allow TMS Web Access
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in remark Monitcom
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark Allow TMS Web Access
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in remark Monitcom
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark Allow TMS Web Access
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in remark Monitcom
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark Allow TMS Web Access
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in remark Monitcom
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark Allow TMS Web Access
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in remark Monitcom
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark Allow TMS Web Access
access-list Outside_access_in remark Allow webmail access
access-list Outside_access_in remark Allow Hansa Live access
access-list Outside_access_in remark Monitcom
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark ESS Access
access-list Outside_access_in remark Allow TMS Web Access
access-list Inside_access_in extended permit ip any any
access-list Inside_access_in extended permit icmp any any
access-list RemoteVPN_splitTunnelAcl standard permit any
access-list Outside_1_cryptomap extended permit ip 192.168.1.0 255.255.255.0 10.1.2.0 255.255.255.0
access-list Outside_cryptomap_dyn_20 extended permit ip any 192.168.1.224 255.255.255.240
access-list global_access extended permit ip any any
access-list Outside_cryptomap_80_3 extended permit ip 192.168.1.0 255.255.255.0 10.1.2.0 255.255.255.0
access-list Split-tunnel standard permit 192.168.1.0 255.255.255.0
pager lines 24
logging enable
logging asdm warnings
mtu Outside 1500
mtu Inside 1500
mtu management 1500
ip local pool VPNPool 192.168.1.230-192.168.1.240 mask 255.255.255.0
ip verify reverse-path interface Outside
icmp unreachable rate-limit 1 burst-size 1
icmp permit any Outside
icmp permit any Inside
asdm image disk0:/asdm-647.bin
asdm location 192.168.1.208 255.255.255.252 Inside
asdm location 192.168.1.103 255.255.255.255 Inside
asdm location 192.168.1.6 255.255.255.255 Inside
asdm location 192.168.1.7 255.255.255.255 Inside
asdm location 192.168.1.9 255.255.255.255 Inside
no asdm history enable
arp timeout 14400
nat (Inside,any) source static obj-192.168.1.0-02 obj-192.168.1.0-02 destination static obj-192.168.2.0-02 obj-192.168.2.0-02
nat (Inside,any) source static obj-192.168.1.0-02 obj-192.168.1.0-02 destination static obj-10.1.2.0-02 obj-10.1.2.0-02
nat (Inside,any) source static any any destination static obj-192.168.1.224-02 obj-192.168.1.224-02 unidirectional
nat (Inside,Outside) source static NETWORK_OBJ_192.168.1.0_24 NETWORK_OBJ_192.168.1.0_24 destination static NETWORK_OBJ_10.1.2.0_24 NETWORK_OBJ_10.1.2.0_24
object network obj-192.168.1.2-04
nat (Outside,Inside) static 217.75.8.204
object network obj-192.168.1.7-04
nat (Outside,Inside) static 217.75.8.206
object network obj-192.168.1.0-02
nat (Inside,Outside) dynamic interface
object network obj-192.168.1.9-02
nat (Inside,Outside) static 217.75.8.201
object network obj-192.168.1.2-05
nat (Inside,Outside) static 217.75.8.204
object network obj-192.168.1.103-02
nat (Inside,Outside) static 217.75.8.205
object network obj-192.168.1.7-05
nat (Inside,Outside) static 217.75.8.206
nat (Inside,Outside) after-auto source static NETWORK_OBJ_192.168.1.0_24 NETWORK_OBJ_192.168.1.0_24 destination static NETWORK_OBJ_192.168.1.0_24 NETWORK_OBJ_192.168.1.0_24
access-group Outside_access_in in interface Outside
access-group Inside_access_in in interface Inside
access-group global_access global
route Outside 0.0.0.0 0.0.0.0 217.75.8.198 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
dynamic-access-policy-record DfltAccessPolicy
aaa-server DellServerAAA protocol radius
aaa-server DellServerAAA (Inside) host 192.168.1.4
key test
http server enable
http 62.17.29.2 255.255.255.255 Outside
http 82.141.224.155 255.255.255.255 Outside
http 63.218.54.8 255.255.255.252 Outside
http 213.79.44.213 255.255.255.255 Outside
http 192.168.1.0 255.255.255.0 Inside
http 10.1.1.0 255.255.255.0 management
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
sysopt connection timewait
crypto ipsec transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec security-association lifetime seconds 28800
crypto ipsec security-association lifetime kilobytes 4608000
crypto ipsec df-bit clear-df Outside
crypto ipsec df-bit clear-df Inside
crypto dynamic-map Outside_dyn_map 20 match address Outside_cryptomap_dyn_20
crypto dynamic-map Outside_dyn_map 20 set transform-set ESP-3DES-SHA
crypto map Outside_map 1 match address Outside_1_cryptomap
crypto map Outside_map 1 set peer 89.127.172.29
crypto map Outside_map 1 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-DES-SHA ESP-3DES-MD5 ESP-AES-256-MD5 ESP-3DES-SHA ESP-DES-MD5
crypto map Outside_map 60 match address Outside_cryptomap_60
crypto map Outside_map 60 set peer 89.105.114.98
crypto map Outside_map 60 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map Outside_map 65535 ipsec-isakmp dynamic Outside_dyn_map
crypto map Outside_map interface Outside
crypto isakmp identity key-id nattingreallymatters
crypto isakmp enable Outside
crypto isakmp enable Inside
crypto isakmp policy 10
authentication pre-share
encryption aes-256
hash md5
group 5
lifetime 86400
crypto isakmp policy 20
authentication rsa-sig
encryption aes-256
hash sha
group 2
lifetime 86400
crypto isakmp policy 30
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
crypto isakmp policy 40
authentication crack
encryption aes-192
hash sha
group 2
lifetime 86400
crypto isakmp policy 50
authentication pre-share
encryption 3des
hash md5
group 2
lifetime 86400
crypto isakmp policy 60
authentication pre-share
encryption aes-192
hash sha
group 2
lifetime 86400
crypto isakmp policy 70
authentication crack
encryption aes
hash sha
group 2
lifetime 86400
crypto isakmp policy 80
authentication rsa-sig
encryption aes
hash sha
group 2
lifetime 86400
crypto isakmp policy 90
authentication pre-share
encryption aes
hash sha
group 2
lifetime 86400
crypto isakmp policy 100
authentication crack
encryption 3des
hash sha
group 2
lifetime 86400
crypto isakmp policy 110
authentication rsa-sig
encryption 3des
hash sha
group 2
lifetime 86400
crypto isakmp policy 130
authentication crack
encryption des
hash sha
group 2
lifetime 86400
crypto isakmp policy 140
authentication rsa-sig
encryption des
hash sha
group 2
lifetime 86400
crypto isakmp policy 150
authentication pre-share
encryption des
hash sha
group 2
lifetime 86400
no vpn-addr-assign aaa
no vpn-addr-assign dhcp
telnet 192.168.1.0 255.255.255.0 Inside
telnet timeout 5
ssh 82.141.224.155 255.255.255.255 Outside
ssh 62.17.29.2 255.255.255.255 Outside
ssh 213.79.44.213 255.255.255.255 Outside
ssh 192.168.1.0 255.255.255.0 Inside
ssh timeout 5
console timeout 0
management-access Inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
enable Outside
anyconnect-essentials
svc image disk0:/anyconnect-dart-win-2.5.3055-k9.pkg 1
svc image disk0:/anyconnect-macosx-powerpc-2.5.3055-k9.pkg 2
svc enable
tunnel-group-list enable
group-policy RemoteVPN internal
group-policy RemoteVPN attributes
wins-server value 192.168.1.31
dns-server value 192.168.1.31
vpn-tunnel-protocol IPSec svc
split-tunnel-policy tunnelspecified
split-tunnel-network-list value Split-tunnel
default-domain value freefoam.ie
username freefoam password JLYaVf7FqRM2LH0e encrypted
username cisco password DfO7NBd5PZ1b0kZ1 encrypted privilege 15
username cork password qbK2Hqt1H5ttJzPD encrypted
tunnel-group 193.114.70.130 type ipsec-l2l
tunnel-group 193.114.70.130 ipsec-attributes
pre-shared-key ************
tunnel-group 89.127.172.29 type ipsec-l2l
tunnel-group 89.127.172.29 ipsec-attributes
pre-shared-key ************
tunnel-group 89.105.114.98 type ipsec-l2l
tunnel-group 89.105.114.98 ipsec-attributes
pre-shared-key ************
tunnel-group RemoteVPN type remote-access
tunnel-group RemoteVPN general-attributes
address-pool VPNPool
authentication-server-group DellServerAAA
default-group-policy RemoteVPN
tunnel-group RemoteVPN webvpn-attributes
group-alias Anyconnect enable
tunnel-group RemoteVPN ipsec-attributes
pre-shared-key c0nnect10nParameter$
class-map inspection_default
match default-inspection-traffic
policy-map global_policy
class inspection_default
inspect h323 h225
inspect h323 ras
inspect ip-options
service-policy global_policy global
prompt hostname context
call-home
profile CiscoTAC-1
no active
destination address http
https://tools.cisco.com/its/service/oddce/services/DDCEService
destination address email
[email protected]
destination transport-method http
subscribe-to-alert-group diagnostic
subscribe-to-alert-group environment
subscribe-to-alert-group inventory periodic monthly
subscribe-to-alert-group configuration periodic monthly
subscribe-to-alert-group telemetry periodic daily
Cryptochecksum:fae6b7bc25fcf39daffbcdc6b91c9d8e -
After upgrade to IOS 8.3 iPad Air no longer connects to iTunes
Today I upgraded my Macbook Air to Yosemite 10.3 and my iPad Air to IOS 8.3
After upgrading the iPad I was asked to connect it via cable to iTunes in order to allow for wireless sync.
When plugging the cable in, the iPad starts sending endless alert beeps and the top line of the screen is shaking. On iTunes the error message "iTunes could not connect to this iPhone. This device is no longer connected." appears with every alert beep from the iPAD. No matter how often the OK button is pressed, the message appears rightaway again.
I made a full backup of the iPad Air before upgrading to IOS 8.3 but I am very reluctant to reset the iPad as the same error might come up when connecting the iPad after reset to iTunes and then I would not be able to restore it at all.
Does anyone had a similar experience and/or is there any known workaround?
Many Thanks for any suggestion.
G.WThanks for your further consideration, much apreciated. I tried a different cable, different port and did reboot and soft reset. I also did reset of settings on iPad, just in case.
As I can with no problems use the same USB cable and USB port with my iPhone to connect to iTunes, the issue must be somewhat with the iPad Air and iTunes on my Macbook Air. I also can connect the iPad with the same USB Cable to iTunes on a different Macbook with no issues.
I think, best is to do a full backup on a different machine and then setting back the iPad to initial state, followed by a restore.
This I can (hopefully successfully) do with iTunes on a different Macbook.
Many thanks for you kind support. -
Facing Parse Errors after upgrading database from 10g to 11g
Hi,
We are facing parse errors in the SQL's after upgrading database from 10g to 11g.
Kindly look into below parse errors.
********************************** Parse Error *****************************************************
Tue Aug 13 14:13:08 2013
kksSetBindType 16173533-2: parse err=1446 hd=3c73061fb8 flg=100476 cisid=173 sid=173 ciuid=173 uid=173
PARSE ERROR: ospid=15598, error=1446 for statement:
SELECT ROWID,ORGANIZATION_CODE,PADDED_CONCATENATED_SEGMENTS,PRIMARY_UOM_CODE,REVISION,SUBINVENTORY_CODE,TOTAL_QOH,NET,RSV,ATP,ORGANIZATION_NAME,ITEM_DESCRIPTION,INVENTORY_ITEM_ID,ORGANIZATION_ID,LOCATOR_ID,LOCATOR_TYPE,ITEM_LOCATOR_CONTROL,ITEM_LOT_CONTROL,ITEM_SERIAL_CONTROL FROM MTL_ONHAND_LOCATOR_V WHERE (INVENTORY_ITEM_ID=:1) and (ORGANIZATION_ID=:2) order by ORGANIZATION_CODE,SUBINVENTORY_CODE,REVISION, organization_code, padded_concatenated_segments
Tue Aug 13 14:13:10 2013
kksfbc 16173533: parse err=942 hd=3c387c4028 flg=20 cisid=3266 sid=3266 ciuid=3266 uid=3266
PARSE ERROR: ospid=29813, error=942 for statement:
Select feature from toad.toad_restrictions where user_name=USER or user_name in ( select ROLE from sys.session_roles)
kksfbc 16173533: parse err=942 hd=3c97d83648 flg=20 cisid=3266 sid=3266 ciuid=3266 uid=3266
PARSE ERROR: ospid=29813, error=942 for statement:
SELECT password
FROM SYS.USER$
WHERE 0=1
kksfbc 16173533: parse err=6550 hd=35185e4278 flg=20 cisid=3266 sid=3266 ciuid=3266 uid=3266
----- PL/SQL Stack -----
----- PL/SQL Call Stack -----
object line object
handle number name
319e277050 30 anonymous block
319e277050 57 anonymous block
PARSE ERROR: ospid=29813, error=6550 for statement:
BEGIN sys.dbms_profiler."146775420110782746251362632012"; END;
kksfbc 16173533: parse err=942 hd=3c142d8600 flg=20 cisid=3266 sid=3266 ciuid=3266 uid=3266
----- PL/SQL Stack -----
----- PL/SQL Call Stack -----
object line object
handle number name
319e277050 67 anonymous block
PARSE ERROR: ospid=29813, error=942 for statement:
SELECT 1 FROM plsql_profiler_data WHERE 0 = 1
Please help.
Regards
SureshHi Suresh,
Apologies for misunderstanding..
Tue Aug 13 14:13:08 2013
kksSetBindType 16173533-2: parse err=1446 hd=3c73061fb8 flg=100476 cisid=173 sid=173 ciuid=173 uid=173
PARSE ERROR: ospid=15598, error=1446 for statement:
SELECT ROWID,ORGANIZATION_CODE,PADDED_CONCATENATED_SEGMENTS,PRIMARY_UOM_CODE,REVISION,SUBINVENTORY_CODE,TOTAL_QOH,NET,RSV,ATP,ORGANIZATION_NAME,ITEM_DESCRIPTION,INVENTORY_ITEM_ID,ORGANIZATION_ID,LOCATOR_ID,LOCATOR_TYPE,ITEM_LOCATOR_CONTROL,ITEM_LOT_CONTROL,ITEM_SERIAL_CONTROL FROM MTL_ONHAND_LOCATOR_V WHERE (INVENTORY_ITEM_ID=:1) and (ORGANIZATION_ID=:2) order by ORGANIZATION_CODE,SUBINVENTORY_CODE,REVISION, organization_code, padded_concatenated_segments
Assuming you see the above error message in the alert log file, which was your original post, follow the below steps:
1 Get the 'ospid' value from the error
2. Issue the below command:
SQL> select request_id,ORACLE_PROCESS_ID
2 from fnd_concurrent_requests
3 where request_id = 15598;
3. After obtaining the request_id
4, Query it from the front-end using SYSADMIN responsibility
Hopefully this should get you the respective concurrent report/program.
Thanks &
Best Regards, -
After upgrade to 10.9.1 office for mac 2011 will not open most excel files.
After upgrade to 10.9.1 office for mac will not open most excel files. The files will open in open office. I have tried re-saving as excel file, no joy.
I have repaired permissions, no joy.
below are the results of EtreCheck scan.
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
org.virtualbox.kext.VBoxDrv (4.1.2)
org.virtualbox.kext.VBoxUSB (4.1.2)
com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5)
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.logmein.logmeinblanker.plist 3rd-Party support link
[System] com.logmein.logmeinserver.plist 3rd-Party support link
[System] com.logmein.raupdate.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.sharpcast.xfsmond.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
[System] com.logmein.logmeingui.plist 3rd-Party support link
[System] com.logmein.logmeinguiagent.plist 3rd-Party support link
[System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.teamviewer.teamviewer.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
[not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
iTunesHelper
GrowlHelperApp
Alarm Clock
Canon IJ Network Scanner Selector2
Microsoft Database Daemon
SugarSync Manager
Neat
LogMeIn
Dropbox
Spotify
Spotify
AdobeResourceSynchronizer
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
OVSHelper: Version: 1.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.1 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
WidevineMediaTransformer: Version: (null) 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900
Open in Internet Explorer: Version: 1.0
ClickToPlugin: Version: 2.5.3
DivX HiQ: Version: 2.1.0.900
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Java 3rd-Party support link
Old Applications:
Microsoft Language Register: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1326
Cisco WebEx Event Center: Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
Neat ADF Scanner 2008 10_5: Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
/Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1324
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
atmsupload: Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.4 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.4 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/iWork '09
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Users/[redacted]/Downloads
Install Spotify 7: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 3: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 4: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 5: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 6: Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
97% Microsoft Outlook
16% Google Chrome
5% WindowServer
3% Finder
2% EtreCheck
Top Processes by Memory:
180 MB Finder
164 MB soffice
156 MB mds_stores
147 MB Google Chrome
131 MB Numbers
Virtual Memory Information:
928 MB Free RAM
2.59 GB Active RAM
1.22 GB Inactive RAM
1.57 GB Wired RAM
31.52 GB Page-ins
1.33 GB Page-outsFollow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk. -
Unable to update apps after upgrading to yosemite
I have update my mavericks to Yosemite. But after upgrading , i m not able to update the apps. Its giving the error : "The update is not available for this apple id either because it was bought by a diff user or the item was refunded or canceled".
It is to be noted that the i haven't changed my apple id.Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
If you get the alert when trying to update a bundled iLife app, select the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 3
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 4
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
Step 5
According to a report, the error can result from changing the language setting of your Apple ID account. I can't confirm. -
I am running very slowly after upgrading to ver 10.9.1 on my macbook pro. Can anyone help me to solve this problem. I am including the results from running Etresoft.
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:49
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (200.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Western Digital My Passport 071A 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Backup (disk1s2) /Volumes/Backup: 999.83 GB (622.71 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.kodak.aio.kcpconnector.plist
[loaded] com.leapfrog.connect.shell.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.sonos.smbbump.plist
Launch Agents:
[loaded] com.kodak.BonjourAgent.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.kodak.KODAK AiO Firmware Updater.plist
[loaded] com.kodak.KODAK AiO Software Updater.plist
[loaded] com.kodak.StatisticCollection.plist
[loaded] com.spotify.webhelper.plist
[loaded] uk.co.markallan.clamxav.freshclam.plist
User Login Items:
Monitor
ScanSnap Manager
Evernote
Dropbox
AdobeResourceSynchronizer
3rd Party Preference Panes:
Flash Player
Growl
Internet Plug-ins::
Flip4Mac WMV Plugin: Version: 2.3.8.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.8
AdobePDFViewer: Version: 10.1.8
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
Silverlight: Version: 4.0.51204.0
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins::
Google Earth Web Plug-in: Version: 7.1
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7
Bad Fonts:
None
Old applications:
AiOFirmwareUpdater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
Install Spotify: Version: 1.0 - SDK 10.5
/Users/jimschindler/Downloads/Install Spotify.app
KODAK AiO Home Center: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
KODAK AiO Scan: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
KODAK AiO Software Updater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
KODAK AiO Uninstall: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Registration: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/Registration.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Spotify: Version: 0.8.4.124.ga3559d86 - SDK 10.5
/Applications/Spotify.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 277.92 GB
Destinations:
Backup [Local] (Last used)
Total size: 931.17 GB
Total number of backups: 85
Oldest backup: 2013-02-13 18:40:47 +0000
Last backup: 2013-12-31 17:59:26 +0000
Size of backup disk: Adequate
Backup size 931.17 GB > (Disk used 277.92 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
29% Mail
3% WindowServer
2% mtmd
1% EtreCheck
0% NETGEARGenieDaemon
Top Processes by Memory:
410 MB mds_stores
238 MB Evernote
229 MB Mail
147 MB iBank
123 MB WindowServer
Virtual Memory Statistics:
3.36 GB Free RAM
2.92 GB Active RAM
621 MB Inactive RAM
1.11 GB Wired RAM
1.67 GB Page-ins
0 B Page-outsThings You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
after upgrading to lion my internet usb key is not able to connect anymore.can anybody help me?
If there are no restrictions engaged and you are not receiving any Error messages or Alerts...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Final Cut Studio license invalid after upgrading to Leopard?
Hello,
After upgrading to Leopard 10.5.1, Final Cut Studio v5.1.4 and its companion apps like DVD Studio 4 do not recognize my FC Studio License as valid. I input the license key and it says:
"Licensing Error
This application cannot continue because the licensing data is corrupt."
I am a licensed user via the FC Studio Crossgrade since 2006 and all has been fine with Tiger before Leopard.
I have used Disk Utility to "repair permissions". I have removed the FC files from the Preferences folder to give it a clean start.
PERHAPS A HINT?:
So I tried to re-install FC Studio 5.1 from the FC Install DVD and I get this message after inputting the key:
"Alert
Licensing Error: The license file will not be written to disk because the user does not have enough privileges."
I have Administrator privileges on this account and I even tried to install it as 'root' and the same error occurs.
Is there a file that I need to change permissions on?
THANKS for any help here! And happy holidays.
BonafideHi,
Unfortunately there is also an issue with installing FCS2 on a brand new installation with Leopard and this licensing error.
"Alert Licensing Error: The license file will not be written to disk because the user does not have enough privileges."
This also occurs, apparently, that if you are logged in with an Active Directory user with Admin privileges it still will not let you install the product keys.
This is much the same as a problem with Adobe CS3 products, only the updates work when you are logged in with a local admin - not an Active Directory Admin.
Both these problems are really really annoying for those on corporate networks - such as myself.
For my problem, I had to log out as my AD account, login as a local admin and then install the software. .
KJ
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