Alerts in the message

Question

Does anyone else have the problem where while you are in an actualy iMessage or text message with a person and it doesn't alert you with a sound. Because once I am out of the message box it sounds, but now while I'm in. Because I frequently miss messages because I cannot hear them. The little swoosh sound doesnt do much when ya can't hear it.

Answer 1

hi
you can trigger alert for any of the component failure.
for this u nees the ccms configuration.
than you need to configure in RZ20 and RZ21.
steps.
1. create alert category in ALRTCATDEF
2.enter long text
3. add fixed recepient.
4.go to RZ21.
5. select display overview for method
6. serch for method CCMS_Send_Alert_to_ALM.
7. copy the method and create ur own Z method.
8. open ur method.
9. under control tab select ONLY IN CENTRAL SYSTEM TRIGGERED BY CCMS AGENTS.
10. in parameter tab give ur alert cat created before.
11.under release tab select AUTO REACTION METHOD.
12. go to RZ20.
13. a list of system will be displyed select ur own xi system
14. now select the queue name for which u want to trigger alert.
15.goto property button and double click.
16. go to method tab and click on method assigment.
17. goto method radio button and assigne the method u created in RZ21.
done.....enjoy....
u can check the log in slg1 tcode
regards,
navneet