All-in-one 6830 printer Does not enter sleep mode when connected to a phone line

HP staff  help. HP all-in-one printer 6830 does not enter sleep mode when conntected to a phone line via 1-Line jack.  The Firmware is PNP1CN1521AR. On August 1, 2015,  I purchased an HP all-in-one 6830  printer and upgraded to firmware PNP1CN1521AR.When a phone line is connected to 1-Line jack of 6830, the printer will no longer enter  sleep mode and the display remains on indefinitly.Removing the phone connection either from the wall outlet or from the printer causes the sleep mode to work correctly again where the control panel display turns off after 5 minutes (or optionally  after 10 or 15 minutes).This problem was previously reported by a user and has not been resolved, see:http://h30434.www3.hp.com/t5/Other-Printing-Questions/Sleep-mode-of-Officejet-Pro-6830/td-p/4772182 The user did not receive a resolution to this problem according to the thread.
There seems to be a  6830 printer firmware or hardware problem causing this. HP  should be able to confirm this problem on 6830 easily.
Please advise ASAP.
Thanks 

It's a regular analog phone line. I've tested it with other phone lines. No difference. I have another all-in-one printer which works fine (goes to sleep mode) when plugged into the same phone line.
The 6830 works ok in other aspects. The only problem is the sleep mode. Any 6830 with the firmware I mentioned should replicate the same result, regardless of anything else. The previous firmware to PNP1CN1521AR also created this problem according to the original report of this problem by another user.
I'm sure there's a bug in the firmware. A subroutine in the firmware monitoring the incoming fax ringing, mistakenly, sees the voltage across the phone jack pins as an event and wakes up the printer instantly even though there's no ringing. As the previous user also suspected, there seems to be an error in the phone line voltage threshold used by the firmware. The present firmware always sees a ringing at the phone line which causes it to never stay in sleep mode.

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